# Amazing Charts Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Amazing Charts Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/80992/Amazing-Charts --- # Amazing Charts Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Amazing Charts ## What is Amazing Charts? Founded by a physician, Amazing Charts is a top-rated EHR for ease of use and also an affordable option for independent medical practices. You can try the system in your practice before buying, which will allow you to see how fast you can chart. Spend less time with your EHR and more time with your patients using Amazing Charts. ## What is Amazing Charts used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Cardiology EMR](https://www.capterra.com/cardiology-emr-software/) Top alternative Featured Overall rating Based on 99 user reviews Reviews sentiment Positive 64% Neutral 17% Negative 19% Pros & cons Intuitive and simple interface Quick staff onboarding process Unreliable customer assistance Starting price $229 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Amazing Charts?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.harriscomputer.com&name=Amazing Charts) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Amazing Charts 3.6 (99) VS. [4.8 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/) Starting Price $229 Per User, Per Month Starting Price $299 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (99) Ease Of Use 4.8 (132) Value For Money 3.7 (71) Value For Money 4.8 (108) Customer Service 3.2 (91) Customer Service 4.9 (132) ## Amazing Charts alternatives Highest Rated [4.8 (502)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (624)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/) [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/) [View all alternatives](https://www.capterra.com/p/80992/Amazing-Charts/alternatives/) ## Pros and Cons Intuitive and simple interface 91% positive reviews out of 44 Most reviewers describe ease of use as a key benefit, highlighting intuitive navigation and straightforward operation. Unreliable customer assistance 76% negative reviews out of 37 Most reviewers indicate customer support is slow, inconsistent, and often unavailable when urgent help is needed. Quick staff onboarding process 95% positive reviews out of 21 Most reviewers find training and learning curve minimal, enabling staff to adopt the system rapidly. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting 1.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Coding Assistance 1.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Automatically generates E/M codes based on information collected during patient charting Appointment Scheduling 2.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Compliance Tracking 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders E-Prescribing 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Meaningful Use Certified 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Amazing Charts 21 features Schedule appointments via a calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Automatically generates E/M codes based on information collected during patient charting Track and report regulatory data to either internal management or external stakeholders Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Create and securely store digital patient records Intended to be used by cardiologists For family practices Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Administer and track medication inventory, schedules, dosage, and side-effects Certified for healthcare IT products based on the results from ONC-ATL Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Get Advice We can help you find the software with the features you need. Features 3.5 (92) 3.5 Based on 92 reviews ## Pricing Value for money 3.7 (71) Free Trial [View pricing plan details](https://www.capterra.com/p/80992/Amazing-Charts/pricing/) Electronic Health Record $229.00 Per User,Per Month It includes: - Appointment Scheduling - Chart Summary Access - Customizable Templates - Dedicated Support & Maintenance - Electronic Billing - E-Prescribing - Intra Messaging System - Patient Portal - Reporting Tool Practice Management $349.00 Per User,Per Month It includes: - Check Claim Status - Clearinghouse Integration - Dedicated Phone & Email Support - Insurance Payment Posting - Intelligent Dashboards - Outstanding Payment Balance - Quick Reports - Review Claims - Unpaid Claim Viewing Value for money 3.7 (71) 3.7 Based on 71 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (91) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (91) 3.2 Based on 91 reviews ## User reviews Overall rating 3.6 Based on 99 reviews Filter by rating 5(26) 4(35) 3(17) 2(10) 1(11) Mentioned topic Sorted by most recent MD Manish D. director Health, Wellness and Fitness ### "Very slow processors, no solution even if you have gigabit internet " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 31, 2024 overall a fair software but no macros the software freezes all the time esp the online version Pros The online virtual version is very slow and freezes all the time The support is not good as well Cons I have been Amazing charts for many years but recently moved to the virtual server versions. Its very slow and now the whole experience is bad, The support is not good either. They keep giving false promises , its will speed up The problems occurs when you are searching Diagnostic codes, Signing the chart, very poor spell check, prescription writing is a nightmare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Junk H. Owner Alternative Medicine ### "Worst EHR ever" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 20, 2023 This is a very poorly designed system which I would call zombie software since many people are forced to stay on it due to the very high cost and fraction of changing to another system. I have since moved over to a female which is much better supported, they do take a percentage of collections but compared to the nightmare of using amazing charts which almost take my practice I cannot say enough negative things about it. I cannot say the people but did try to help be transition, the IT department for courteous but I would never which this experience on anyone could shut down your practice Pros I had a previous physicians practice records that was really the only reason since is a very basic system. Cons The cloud-based system is really complete joke, placed on a very anxious database and essentially useless forcing me to change. They also continue to charge you for unnecessary connections but you are forced to do so if you have more than 1 or 2 people trying to access my contract at the same time. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) I had too, my medications lists were getting deleted, and the "cloud based" program data base was so slow and routinely froze up. I wish I switched sooner, and just did an inhouse"server" Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing Amazing Charts I was forced to use it my first year as I took over a practice-- but would never wish this on anyone. Transferring records to the new one had to be one pdf at a time-- what a night mare and it cost me thousands of dollars. I have since pulled the plug Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Arun K. Teacher Education Management ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 9, 2023 Overall its good Pros User will be able to schedule activities Cons Gantt charts can be done easily but full project management scheduling some times will be complicated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Chief Operating Officer Medical Practice ### "Cheap, Broken, No Customer Service, Will nickle and dime, Get everything in writing" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 31, 2023 If I could go back, would never sign up with them. Will be leaving soon.Basic features do not work, like printing a patient's medical records for a subpoena. Or your diagnosis codes showing up on your orders, or posting/attaching to your chart automatically. Very basic stuff. They will also negotiate a price for something and then later claim that it was temporary and begin charging you more. If you complain, and show them your contract, a sales person will tell you, "that's just how it is", "things change" , and suddenly (less than 2 days) if you don't sign and pay what you are disputing, they will cut off your e-prescribing for your practice. A sales person btw. Not a manger or someone in accounting. Someone likely making commission. Shady dishonest stuff. The software updates to fix major bugs, but it hasn't gained the functionality it claims it has. Many buttons and options just don't work at all, or don't work correctly. ICD10 codes are wrong and have incorrect descriptions with no way of knowing unless you check somewhere else yourself or have the correct ones memorized. When you're getting specific, that's not really possible. There is no way to edit or delete them. Pros It is a simple program, simple charting, which if it actually worked correctly with advertised functionality could be very decent. Compared to other EHRs they are initially very affordable. Cons Top three outline would be: -Software not only lacks real development and improvement, it is fundamentally broken in some areas and missing advertised functionality. It is deceptive.-Live customer service is practically nonexistent. A chat queue with a handful of people with varying levels of expertise is is the best you can hope for. Typical answer is "We are aware. No timeline on when or if that's even going to be repaired. It is low priority. Try to ignore it or find a work around."- They do not honor your negotiated contracts. A sales person will "audit" you and add charges they say you should have paid, with rules they seemingly added later or never even discussed. Reasons for choosing Amazing Charts Price and seemed like a simple solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Susan k. Physician Medical Practice ### "Poor customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 27, 2022 Pros Ease of use when it works! It was affordable. Cons There is essentially no customer service even though we pay extra for it. We are unable to prescribe narcotics and have left multiple messages over a 2 week period with out a response till yesterday when we heard back but the person was through his own admission not trained to help us. We were promised a phone call back to day at 2pm and did not hear from anyone. There is no way to call and talk to someone. You leave a message and hope some one calls you back. In this case it took weeks. The chat room is never available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Health, Wellness and Fitness ### "Customer service down the toilet in spite $1600/year annual support fees. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 11, 2022 Pros Amazing charts is intuitive and most things are found on the main screen. Cons If you DO need help, forget about it. Live Chat is completely unmanned. Email support ticket opens automatically and nobody gets back to you. (I've been waiting 3 weeks now). Also, due to their own problems failures, they require urgent upgrades. They're nearly impossible to schedule, you have to pay hundreds of extra dollars and the upgrade invariably introduces new problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kyle C. CEO Hospital & Health Care ### "Great idea, terrible execution, nonexistent support" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 5, 2022 I would never use this product again. The software bugs combined with their inept tech support model make for a horrible experience. We just switched to insync EHR, and I cannot believe how many hours per week I have wasted futzing with this piece of garbage software (amazing charts). It is amazingly crappy, so I guess the name fits. Pros Easy to see entire note in progress at once. Software is theoretically simple and therefore easy to use. Easy to teach new staff. Cons Bugs bugs bugs. The software is unstable, worse after the last update. It is very hard to get through an hour without having a technical problem for each user. Support is virtually nonexistent. I am the doctor and IT professional in our small office (which is who AC markets to). When I call tech support, they force you to leave a message. When they call back, they will not answer the question to my staff nor wait for me to come to the phone (I am usually in a patient room). So I end up in constant phone tag with them and give up. Probably an intentional model to reduce calls. Horrible service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gavin S. Owner Computer & Network Security ### "Stay away from this product! " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 31, 2021 Stay away. It is not worth your time or effort to deal with these clowns! Pros It is cheap to start with but the expenses climb up pretty quick. Cons There is absolutely no support. Even if you aren't a user of their system, I dare you to try to call ANYONE there. I have been trying for over 5 months to get support for my clients. Can't get a hold of online chat, phone support or anyone even in sales or HR. It's almost like they have closed their company down and just left the users to rot. Stay away from this software unless you know someone who can actually access the database (password locked by amazing charts and only they have the passwords) or any of the advanced tech tools (also locked). I have about 15 clients wanting to dump this software into the trash where it belongs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 1, 2022 Gavin, we're sorry to hear you had difficulty reaching our Support team. Please contact us if you have any issues and we'll work to resolve them ASAP. JT Jim T. Owner Health, Wellness and Fitness ### "Deteriorating customer service and product functionality" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 April 13, 2021 For those of you who plan to use EHR's as I have since 1990, be very careful. Once you have made your choice of systems you are really a prisoner of that system. The cost and disruption of switching is prohibitive. If I were earlier in my career, I would switch to something that is more dependable with excellent customer service. I would NOT use Amazing Charts. Since I am late in my career I am totally frustrated about how I will hold on with this defective EHR and poor service. Pros When the EHR was produced many years ago it was simple, fast, and would run on any computer no matter how basic. Not now. Cons I have been an AC user since 2003. The EHR has steadily gotten more complex, buggy, and difficult to maintain. The customer service is pathetic. When a problem develops their watchword is, "blame the customer." They do not respond to service requests in a timely manner. Sometimes they don't respond at all. Our most recent problems have been going on for weeks, but no resolution. Reasons for choosing Amazing Charts Free demo. Very low cost back then. It would run on almost any computer no matter how basic. Very easy to learn and implement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 29, 2021 Dr. Turnage, we apologize for the issues you experienced. Please contact us if you have any additional problems or if there's anything we can do to assist you. SP Sandra P. RN, office manager Medical Practice ### "Define support" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 November 25, 2020 Pros It started out in 2007 to be about family physician practices being able to afford and use a product that you were part of a team of users. Their service of having a product to support the solo physician practice feels like as if it is getting minimized each year. Cons Additional fees for support that is NOT always available. Even if you have urgent needs there is a voicemail system and you do not know if or when your call will be returned. Reoccurring problems with software when not using their integrated platform. Reasons for choosing Amazing Charts Back in 2007 it was great to start with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2021 Sandra, we're sorry to hear you had difficulty reaching our Support team. We implemented a variety of changes to improve response times, including a chat feature on our website. Please contact us if you have any issues and we'll work to resolve them ASAP. [View all Reviews](https://www.capterra.com/p/80992/Amazing-Charts/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs Amazing Charts](https://www.capterra.com/compare/80992-136876/Amazing-Charts-vs-Pediatric-Therapy-EMR)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)