Best For

vacation rentals, airbnb apartments, small individual hotels, boutique hotels, small hotel chains, large hotel chains, Business hotels, Resorts, Airport hotels, hostels

Product Details

Optima PMS by Silverbyte - Innovative software and services for hospitality. Silverbyte was established with a vision for developing a leading Property Management System. The company offers its customers cutting edge technology in hospitality and accommodation management and take them to the next level of travel tech. Optima currently operating in 36 countries, this includes complete tax adaptations. Optima products provides complete all in one plattform solution for any type hospitality.

Contact Details

Silverbyte Systems

http://www.silverbyte.com

Founded in 1992

Located in Israel

Optima Cloud main screen
Optima Cloud main screen
Optima Cloud main screen
Mobile first
Optima Booking Engine

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Online

Optima PMS Features

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
GDS/OTA Integration
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Single Property
Vacation Rental

Optima PMS Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
3.5/5

Showing Most Helpful

Showing 3 of 3 reviews

Showing Most Helpful

Showing 3 of 3 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Hospitality, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 16, 2018

“Very good program for hoteliers ”

OverallVery good program, need time to understand how all functions are working
ProsThis program is very useful for big hotels, allowed to connect the hotel with all online reservation systems, like booking, agoda, expedia, hrs and so on and to recieved all reservations directly to the system, to change the prices or to close sale in all reservation systems by one click.
ConsThe program is less suitable for small hotels and also expensive for small hotels till 15-20 rooms totally, the small holels do not need so much functions and may find other programs. May be in future they will made limit and cheaper version for small hotels
Reviewer Source 
Source: Capterra
December 16, 2018
Gregory K.
Revenue Management Executive
Hospitality, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
1/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 15, 2017

“User friendly system. GOC module. ”

OverallGood reporting from the system, Easy to introduce to new employees. Easy Yield management.
ProsAvailability Screen is the strongest part of this software. Reporting section is very clear and easy to access. Number of different reports available.
ConsEvents module not very flexible. Shocking customer support. No support available from Thursday afternoon until Sunday. It takes ages to get someone to start working on issues. In case you would like to add external products (Revinate etc) Silverbite wants to charge insane rates for installation.
Reviewer Source 
Source: Capterra
August 15, 2017
E. A. C.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 14, 2016

“The best comprehensive and user friendly PMS”

OverallOptima PMS is more than an interface but also your companion. Easy to use, to understand, Optima is the best PMS for the user by his simplicity..
Source: Capterra
December 14, 2016