Silverbyte Systems

Optima PMS

4.5 / 5
2 reviews

Who Uses This Software?

Large Hotels, hotel groups (2-100 hotels), Medium hotels, Business hotels, Resorts, Airport hotels, hostels

Average Ratings

2 Reviews

  • 4.5 / 5

  • 4.5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Silverbyte Systems
  • Founded 1992
  • Israel

About Optima PMS

Optima PMS is a new state of the art; Windows based Property Management System that incorporates the latest technology. It is designed to provide all the features of a sophisticated Front Office system linked with other computerized hotel applications on the same relational SQL database. The Optima Property Management System enables maximum performance, utilizing the latest in Client-Server technology. Together with the use of a modern GUI it offers the ultimate system for any Front Desk.

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Optima PMS Features

  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental

Optima PMS Reviews

User friendly system. GOC module.

Aug 15, 2017

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not

Pros: Availability Screen is the strongest part of this software. Reporting section is very clear and easy to access. Number of different reports available.

Cons: Events module not very flexible.

Shocking customer support. No support available from Thursday afternoon until Sunday. It takes ages to get someone to start working on issues. In case you would like to add external products (Revinate etc) Silverbite wants to charge insane rates for installation.

Overall: Good reporting from the system, Easy to introduce to new employees. Easy Yield management.

The best comprehensive and user friendly PMS

Dec 14, 2016

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Comments: Optima PMS is more than an interface but also your companion. Easy to use, to understand, Optima is the best PMS for the user by his simplicity..