Silverbyte Systems

Optima PMS


4.5 / 5
3 reviews

Who Uses This Software?

Large Hotels, hotel groups (2-100 hotels), Medium hotels, Business hotels, Resorts, Airport hotels, hostels


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,000.00/one-time
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Silverbyte Systems
  • www.silverbyte.com
  • Founded 1992
  • Israel

About Optima PMS

Optima PMS is a new state of the art; Windows based Property Management System that incorporates the latest technology. It is designed to provide all the features of a sophisticated Front Office system linked with other computerized hotel applications on the same relational SQL database. The Optima Property Management System enables maximum performance, utilizing the latest in Client-Server technology. Together with the use of a modern GUI it offers the ultimate system for any Front Desk.


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Optima PMS Features

  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental

Optima PMS Reviews Recently Reviewed!


Very good program for hoteliers

Dec 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This program is very useful for big hotels, allowed to connect the hotel with all online reservation systems, like booking, agoda, expedia, hrs and so on and to recieved all reservations directly to the system, to change the prices or to close sale in all reservation systems by one click.

Cons: The program is less suitable for small hotels and also expensive for small hotels till 15-20 rooms totally, the small holels do not need so much functions and may find other programs. May be in future they will made limit and cheaper version for small hotels

Overall: Very good program, need time to understand how all functions are working

User friendly system. GOC module.

Aug 15, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Availability Screen is the strongest part of this software. Reporting section is very clear and easy to access. Number of different reports available.

Cons: Events module not very flexible.

Shocking customer support. No support available from Thursday afternoon until Sunday. It takes ages to get someone to start working on issues. In case you would like to add external products (Revinate etc) Silverbite wants to charge insane rates for installation.

Overall: Good reporting from the system, Easy to introduce to new employees. Easy Yield management.

The best comprehensive and user friendly PMS

Dec 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Optima PMS is more than an interface but also your companion. Easy to use, to understand, Optima is the best PMS for the user by his simplicity..