# Online Food Ordering System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Online Food Ordering System Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more. Source: https://www.capterra.com/p/81073/Online-Food-Ordering-System --- # Online Food Ordering System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Online Food Ordering System ## What is Online Food Ordering System? Online Food Ordering System is a versatile software for restaurants, offering multiple ordering channels like online, in-store kiosks, table service, telephone with caller ID, and table booking with pre-ordering. It supports various hardware setups and payment gateways. Key features include support for 108 languages, multi-store and currency management, real-time order tracking, allergens filtering, menu search tools, email/SMS marketing, and Google Analytics integration. Businesses can host it on their servers or use provider hosting, ensuring control over operations and customer data. The system is customizable to meet specific business needs, enhancing efficiency and maintaining direct customer relationships. ## What is Online Food Ordering System used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Catering](https://www.capterra.com/catering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £0.5 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Online Food Ordering System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.naxtech.com&name=Online Food Ordering System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Online Food Ordering System 5.0 (2) VS. [4.2 (552)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price £0.5 Usage Based, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.2 (549) Value For Money 4.0 (2) Value For Money 3.8 (464) Customer Service 4.0 (2) Customer Service 3.7 (516) ## Online Food Ordering System alternatives [3.8 (721)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [Sapaad](https://www.capterra.com/p/143844/Sapaad/) [4.4 (38)](https://www.capterra.com/p/143844/Sapaad/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143844/Sapaad/) Highest Rated [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (198)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [Lunchbox](https://www.capterra.com/p/196918/Lunchbox/) [3.9 (7)](https://www.capterra.com/p/196918/Lunchbox/#reviews) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196918/Lunchbox/) ## FAQs about Online Food Ordering System Overview ### What company size and specific industries is Online Food Ordering System built for? Online Food Ordering System is designed for restaurants, takeaways, hotels, event venues, stadiums, universities, hospitals, food trucks, convenience stores, and corporate caterers. It fits organizations of many sizes, from small food operators to larger institutions that need online ordering for dining and catering services. Features and Usability ### What are the key features of Online Food Ordering System? Online Food Ordering System offers online ordering, order management, order processing, and order tracking for restaurant sales. It also includes kitchen/menu management, delivery management, dispatching, route optimization, and live tracking. Additional features cover billing and invoicing, POS, customer database, loyalty program, and reporting and analytics. Pricing ### How much does it cost and what fees or limitations are included? Online Food Ordering System starts at £0.50 per order on the free version, with no monthly or yearly subscription fee. Paid options include the £2,500 one-time Online Ordering Only plan and the £3,500 one-time plan for online and in-store use. Telephone orders cost £150 extra on the online plan. Integrations ### Which third-party tools and platforms does Online Food Ordering System integrate with? Online Food Ordering System integrates with 2 third-party accounting platforms: QuickBooks Desktop and Xero. These integrations connect order data with bookkeeping and financial workflows, giving businesses direct links to two widely used accounting systems. Getting Started and Support ### What training and onboarding options does Online Food Ordering System offer? Online Food Ordering System provides live online sessions and webinars to help teams get started. Live online sessions support guided setup and direct instruction, while webinars offer scheduled training presentations and information sessions for users who need product guidance. Getting Started and Support ### What customer support options does Online Food Ordering System offer? Online Food Ordering System provides chat support. With no reviewer feedback available about support experiences, customer sentiment on response speed, helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Built-in Accounting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accounting functionality within the system, not requiring integration with third-party tools Kitchen/Menu Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate Mobile Access 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Ordering 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracks and processes online orders Order Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Point of Sale (POS) 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Online Food Ordering System 40 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Accounting functionality within the system, not requiring integration with third-party tools Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track products that are for sale at a reduced price or part of coupon promotions Create and send email blasts/campaigns Dispatch food deliveries Serves restaurants Visualize locations on a map Determines the location of a device using GPS or an IP address Allows users to view inventory and build a menu that's appropriate Allow customers to track their order and keep them updated when the status changes. Identify the physical location of an individual, asset, device, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Manage and support multiple locations Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Reports specific to sales analysis for trends and strategies Send promotional campaigns or transactional messages via text messages Send messages via SMS Market event via social media tools Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 4.0 (2) Free Version FREE £0.50 Usage Based,Per Month It includes: - £0.50 Per Order Paid By Customer - No Monthly Or Yearly Subscription Fee Online Ordering Only £2,500 Flat Rate,One Time It includes: - Online Ordering Software - Installation For 1 Store/Branch - Online Orders Only - Optional Telephone Orders Available For £150 Extra (~$200 USD) - 30 Days Free Support And Training Online, In-Store, Telephone, Table Bookings, Self-Ordering Kiosk, Multi-Station Printing, Etc £3,500 Flat Rate,One Time It includes: - Online Ordering Software - Installation For 1 Store/Branch - Covers Online + In-Store + Telephone Orders - Table Booking With Pre-Ordering - 30 Days Free Support And Training Value for money 4.0 (2) 4.0 Based on 2 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AF Ahmed F. Area manager Food & Beverages ### "On line orders future " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 9, 2022 Good enough Pros Little cost , height impact of sales , easy nd fast to reach Cons Need more focus in availability of product Reasons for choosing Online Food Ordering System It’s my work Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Mazen Z. Procurement Manager Industrial Automation ### "Friendly Users, makes getting food easier " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 20, 2018 Makes getting food a daily demand Pros Ease of use, reliable interface provides all your requirements at a glance, fast and does not hang. menus are will organised. Cons Need some minor adjustment for filtration purposes to enhance the ordering experience, some adjustment in icons shapes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.