--- title: "MatrixCare Home Health & Hospice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MatrixCare Home Health & Hospice Software - reviews, pricing plans, popular comparisons to other Hospice products and more." source_url: "https://www.capterra.com/p/81083/Brightree/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # MatrixCare Home Health & Hospice Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MatrixCare Home Health & Hospice ## What is MatrixCare Home Health & Hospice? Designed by clinicians, MatrixCare’s EHR & analytics tools help hospice and palliative care organizations provide better care. As a leader in interoperability, MatrixCare is designed to grow with you—with integrations to hundreds of vendors & service providers across the care continuum. MatrixCare solutions work on iOS & Android, offering intuitive & efficient clinician interfaces that support compliance & streamline workflows—improving patient care, staff satisfaction and financial outcomes. ## What is MatrixCare Home Health & Hospice used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)[Hospice](https://www.capterra.com/hospice-software/) Top alternative Featured Overall rating Based on 258 user reviews Reviews sentiment Positive 82% Neutral 14% Negative 4% Starting price $2000 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MatrixCare Home Health & Hospice?[Manage this product listing](https://www.g2.com/products/matrixcare-home-health-and-hospice/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MatrixCare Home Health & Hospice 4.2 (258) VS. [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting Price $2000 Per Month Starting Price $160 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (258) Ease Of Use 4.2 (722) Value For Money 4.0 (150) Value For Money 4.4 (591) Customer Service 4.1 (209) Customer Service 4.5 (658) ## MatrixCare Home Health & Hospice alternatives [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.0 (1,391)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.8 (680)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/81083/Brightree/alternatives/) ## FAQs about MatrixCare Home Health & Hospice Overview ### What problems does MatrixCare Home Health & Hospice solve? MatrixCare Home Health & Hospice solves delayed, duplicate, and incomplete home health documentation by supporting bedside charting, guided assessments, care-plan-linked notes, medication reconciliation, and order tracking. Field nurses, therapists, hospice social workers, billers, records staff, and agency managers benefit from coordinated patient records, compliant visit scheduling, timely claims preparation, and operational reporting. Answer based on 173 reviews Overview ### Which roles and teams benefit most from MatrixCare Home Health & Hospice? MatrixCare Home Health & Hospice is most used by nurses, nursing directors, and clinical managers who document visits, manage care plans, coordinate schedules, and track patient records. Administrators, operations leaders, and executives use it to oversee agency workflows, compliance, and reporting. Social workers, CNAs, and therapists rely on it to coordinate interdisciplinary home health and hospice care. Answer based on 253 reviews Overview ### What company size and industries is MatrixCare Home Health & Hospice built for? MatrixCare Home Health & Hospice is a scalable EMR solution for small US home health and hospice organizations, with 88% of reviewers from small businesses and 93% in Hospital & Health Care. It also serves midsize businesses (9%) and enterprises (3%), supporting electronic medical records, the most common use case at 39%. Answer based on 258 reviews Features and Usability ### What are the key features of MatrixCare Home Health & Hospice? MatrixCare Home Health & Hospice includes core EMR/EHR and charting features for point-of-care documentation on iPads, patient records, assessments, and care plan management. Differentiating workflow controls include compliance management, caregiver scheduling, claims management, billing and invoicing, and customizable reports, supporting clinical documentation, visit coordination, and financial tracking. Answer based on 77 reviews Integrations ### Which third-party tools and platforms does MatrixCare Home Health & Hospice integrate with? MatrixCare Home Health & Hospice integrates with Brightree, Forcura, Health Recovery Solutions, Inovalon Provider Cloud, and Trella for home health and hospice workflows. These catalog integrations connect the platform with tools for referral management, documentation, analytics, and operational data exchange across care settings. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on MatrixCare Home Health & Hospice? MatrixCare Home Health & Hospice offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that clinicians and field staff generally learn navigation quickly, including less technical users, while back-office staff, administrators, and super users often need more time for configuration, workflows, and go-live support. Answer based on 34 reviews Getting Started and Support ### What customer support options does MatrixCare Home Health & Hospice offer, and how do users rate the experience? MatrixCare Home Health & Hospice offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe staff as courteous, knowledgeable, and responsive, with effective follow-up and escalation. However, some report delayed ticket resolutions, transfers between representatives, inconsistent technical expertise, and limited chat availability. Answer based on 69 reviews Features and Usability ### How does it support clinician and patient interactions? MatrixCare Home Health & Hospice helps clinicians document at the bedside while keeping patient records accessible during home visits. Field nurses and care teams value iPad-based chart access, prompts, and communication tools that support coordinated care. Some users report slower screens, connectivity needs, or limited iPad functions for inpatient workflows. Answer based on 74 reviews Features and Usability ### How well does it handle home health documentation? MatrixCare Home Health & Hospice supports timely, compliant clinical documentation with point-of-care charting, required-field prompts, and care-plan-based notes. Home health and hospice clinicians value completing records during visits and reducing duplicate entry. Some agencies want more template customization, shorter skilled-nursing notes, and stronger organization or reporting for back-office teams. Answer based on 60 reviews ## Features AI summary Based on 205 Hospice reviews Capterra reviewers point to these as the top features buyers look for in hospice software: - **HIPAA Compliant** (**65%** of reviewers rated this feature as critical) - **Compliance Management** (**53%**) - **Charting** (**61%**) MatrixCare Home Health & Hospice supports all three of the features reviewers rate as most important: **HIPAA Compliant**, **Compliance Management**, and **Charting**. Combined, these capabilities help businesses protect patient data, stay aligned with regulatory requirements, and maintain accurate clinical documentation, allowing teams to deliver care with greater confidence and consistency. HIPAA Compliant 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Compliance Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Charting 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Care Plan Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Mobile Access 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers MatrixCare Home Health & Hospice 31 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Bereavement Management: Create, manage, and monitor bereavement care plans. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Medication History: Access to patient medication history data - Mobile Access: Access software remotely via mobile devices - Patient Intake: Patients can register for appointments in advance online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Physician Portal: Online portal that allows physicians to refer patients, order exams, and/or view patient records & images - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Volunteer Management: Manage volunteer information and direct volunteer resources - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (258) 4.1 Based on 258 reviews ## Pricing Value for money 4.0 (150) Basic $2,000 Per Month Value for money 4.0 (150) 4.0 Based on 150 reviews ## Integrations [ Trella](https://www.capterra.com/p/229077/Trella-Health/)[ Inovalon Provider Cloud](https://www.capterra.com/p/162841/Inovalon-Provider-Cloud/)[ Health Recovery Solutions](https://www.capterra.com/p/250508/Health-Recovery-Solutions/)[ Forcura](https://www.capterra.com/p/177709/Forcura/)[ Brightree](https://www.capterra.com/p/213076/Brightree/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (209) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (209) 4.1 Based on 209 reviews ## User reviews Overall rating 4.2 Based on 258 reviews Filter by rating Counts reflect reviews available in this feed. 5(113) 4(95) 3(38) 2(9) 1(3) Mentioned topic Recent reviews first, then most helpful SL Samantha L. RN Used the software for: 3-5 years ### "MatrixCare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2026 Overall, my experience with MatrixCare Home Health & Hospice was very positive. The software is intuitive, reliable, and makes clinical documentation feel streamlined rather than overwhelming. It supported my workflow, reduced duplicate charting, and helped me stay organized both in the field and in the office. While there are areas that could benefit from more customization, MatrixCare consistently provided a smooth, efficient charting experience and ultimately made my day-to-day work easier and more consistent. Pros What I liked most about MatrixCare Home Health & Hospice was how truly user-friendly it is. The software made day-to-day workflow feel seamless, reducing extra steps and helping me stay efficient in the field. It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down. Cons One drawback I experienced with MatrixCare Home Health & Hospice was that certain features lacked customization, which sometimes made it difficult to tailor documentation to unique patient needs. While the system is overall very efficient, a bit more flexibility in templates and workflows would make it even stronger. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Social worker Used the software for: 3-5 years ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 6, 2025 In general, the staff have responded to suggestions and tried to make changes in software to meet our agency needs. Pros It is user friendly, easy to move from one page to another. Allows you to capture patient visits allowing other staff members to gain a picture of patient in 'real time' Cons At times the page will rotate/skip to another section; becomes annoying to have to scroll back to where you want to be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrator Used the software for: Less than 1 year ### "Front line user" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 19, 2024 It was ok, again its easy to view but hard to navigate Pros The clarity of the operational screens. In general Cons There are too many toggle options to get from one screen to another Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Patient Care Coordinator Used the software for: Less than 1 year ### "GAH Brightree Story" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 7, 2016 Overall the experience has been a great option for our Field Staff. The office side and reports have not been what we really would like it to be. The field staff seem to really like the iPad. They went from using large lap tops to the iPad and have seen better bedside documentation due to it helping not be such a "barrier" for them. I like how it helps with compliance and makes sure you document so that you are covering all the required information needed for Medicare. As with any electronic devices, the issues are connectivity, have some difficulty when updates come along, glitches, etc. AFO has recently made some major updates and we had some issues with it, but we contacted Chris from Brightree and he took the time to go through each of our frustrations and helped get resolution to this. Feel that with the update some of the AFO process takes longer, but it is getting better the more I use it. Our biggest issue is the reports. Our business office does not really trust the reports and have had many issues and reporting of different issues throughout the time we have had Brightree. I use several reports to make sure I do not miss anything and not all reports give same information and back up each other. We still do a lot of manual tracking to ensure we do not miss anything. Which in return is costly and time consuming. But if you do not trust what you are getting from a source you always double check your results to what you manually log. Pros The easier accessibility for Field staff with the iPad. Feel that all the Medicare changes are incorporated into by Brightree therefore we are documenting towards what they will require if audited. Cons The reports do not feel they are reliable. We do a lot of manual tracking along with the reports and we do continue to see discrepancies. When reporting an issue the turn around on answers is very slow. Also, we feel we give adequate information when we report something, but we always get that it is not enough or want the same information again that we already gave. Going back to when we started the super user process was very stressful and feel should be over longer period of time. Just watching 100 hours of video and then going to the device was not helpful. We actually problem solve many things on our own. We did have a time that we actually new more about the system and how it should work than the one who was suppose to be teaching us. This was in the first few months of learning and then launching the system! We did not have on site training it was all by dialing in and on a time limit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Hospice Administrative RN Used the software for: 3-5 years ### "Matrixcare EMR Review - HH&HO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2022 Able to track documents required to be completed before billing can occur. Billing claims os more timely. Able to monitor clinical staff job productivity and performance in realtime and identify problem areas that need to be addressed. Customer service has been very good. Our Customer Success Mgr. has been great to help us problem solve when we need him and keep us informed about Matrixcare! Pros Flexibility, Intraoperability, Reports, and some of the Functionality Cons Skilled Nursing documentation: The areas of documentation in the Visit Type - Revisit, Assessment - Hospice Follow-up Visit, Service Code - RN Routine Visit over lap with the same information in the Interventions, Care Plan, and Review of Systems sections. The Routine Visit doucmentation is TOO LENGTHY and requires TOO MUCH TIME by the nurses to complete documentation for a skilled patient visit. The note needs to be condensed so that documentation is not repeated in these sections of the visit note. I believe reformatting the flow of the visit note would be a great help. Thank you! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrator Used the software for: 3-5 years ### "Everything you need in one software application" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 23, 2023 MatrixCare allows all of our home health care documentation from patient care to back office administration, managing employees and billing prep to take place in one system. The amount of time spent documenting has decreased, lower the stress and increasing work/home life balance for my clinicians. Pros Ease of navigation with documentation designed for point of service documentation . Customer service is responsive and knowledgable. Cons The cost is definately something to consider. With each new added feature there comes an associated cost. Training new staff or refreshing existing staff also has an associated cost. The jump in price from 99 patient - >100 patients was shocking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Former billing assistant Used the software for: 3-5 years ### "Brightree is the best healthcare software out there" 5.0 October 26, 2018 I do not work for the company that had Brightree any longer and I truely miss it. The software I use now is awful! (Homecare Homebase) Pros From my past experiences Brightree is the easiest, most user friendly healthcare software available. Each admission is separated so you are not guessing. Information you need is readily available. You don't have to search and search. I love that the cert period is at the top of every page. All physician orders are in a neat, tidy format and can be sent/resent from your PC as well as tagged as received signed by physician all in one place. Visit management is my favorite. It is easy to differentiate between a regular visit and an oasis, and if the visit is open or closed. The order frequency is shown without digging for it and the clinician responsible is clear (all very helpful for the billers). Communication notes are also neat in appearance, in one place and can be filtered. Scanning documents into the system is easy and multiple docs can be scanned at once as separate documents. The medication profile is also neat and easy to configure. Same with the diagnosis profile. The scheduling console is so easy, immediate updating, all the field staff has to do to see their visits is sync their device. New referral input is seamless. As long as you have the information to put in a referral can be complete in minutes. The support that you get with Brightree is outstanding. If there are any questions or issues the staff is helpful and polite, and will have a resolution quickly. Cons The only con I ever found was opening scanned documents. I seemed to take a while to open, but I'm not too sure that wasn't due to poor internet capability. Some days it was not good and other days it was perfect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Operations Used the software for: Less than 1 year ### "Training is Severely Inadequate" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 January 5, 2017 Our agency went live on Brightree the same day they rolled out a large upgrade of their program. The prior training we received (which was very minimal) was on the old system and not the updated system. Everything we learned was wrong. The company had Job Aides that were supposed to assist us when we were using the system but all of these job aides were very outdated and wrong. When we called for assistance we were told to use the job aides - which were incorrect. To make matters worse, the Brightree trainers who were having weekly calls with us had not been trained on the updates. Many times we knew more about the system changes than the "experts" did because we learned by trial and error. This resulted in months of incorrect documentation that we are still trying to correct. We were unable to bill for services for 3 months due to problems with the documentation because we were not taught how to use it correctly. After almost 5 months, we still don't have all of the updated job aides to use for training new staff - or even know if they exist. Pros It's better than our old antiquated system - that's the only good thing I can say. And there was one really great clinical trainer that spent many hours on and off the clock helping us with our issues. It took a long time to get her but once we did, things got much better. I had to go all the way to the Vice President of the company to get additional help from someone who knew what they were doing. Cons The way MD orders are written are terrible. When the MD orders a new frequency, the old order remains unless you manually write another order to discontinue the original order. This results in a long list of orders, and many of those have been discontinued. However, you can't tell what date they were discontinued unless you go to the actual order that was written to discontinue that order. Confused? That's the point. Scheduling multiple visits is a very slow process. They also aren't willing to add documents that the customer would like to customize. Even documents that would benefit all home health and hospice agencies. After you transition from the training part of the conversion, you have to put in a support ticket or call to get help. But only certain "power users" are able to put in a support ticket. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Solutions Administrator Used the software for: 1-3 years ### "MatrixCare is AMAZING" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2022 Our experience has been so amazing and we really love \[SENSITIVE CONTENT\] and all the support and help she has provided to us. Pros MatrixCare is really concerned with the end users and always making changes to improve this product. Our Caregivers love using the iPads, the ease of Navigation through the workflows is a favorite and a huge game changer. Our Caregivers also love the voice to text recognition that MatrixCare provides. This really decreased documentation time for our field clinicians. The technical support team is amazing and responds almost immediately. Updates are seamless and do not take any time at all, all the Caregiver has to do is do an update to their app on their iPad. It's so easy. Cons The mileage feature was a little bit different than what our Caregivers were used to and we are in a rural area so it wasn't a good fit for us. However, MatrixCare is making changes and I know it's going to be amazing. We have nothing negative to say about MatrixCare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Quality Manager Used the software for: Less than 1 year ### "Shortens visit documentation time, improved our days to RAP, great customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 2, 2019 Very positive, our trainers and project manager were very knowledgeable, professional, and flexed to meet our needs. Can't say enough about the customer service there after -- support has been wonderful. Such a relief for us! Pros Much more modern than our previous software -- user friendly for the clinicians, helps cut documentation time. Functions well, no down-time, and is very easy to Navigate. There are great reporting features and they are doing good preparations for PDGM. Their customer service is light-years ahead of our previous vendors -- very responsive. This is truly meant to be a point of care system -- so it means everyone has to stay current in their workflows. This has helped us decrease our days to RAP, improve order turn around time, and improved satisfaction among our field staff. Cons The back-office training could have been better -- much of the training was received prior to go-live. Additional training and support after go-live to work through back-office workflows would have been helpful for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/81083/Brightree/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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