# Page 11 | MatrixCare Home Health & Hospice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is MatrixCare Home Health & Hospice the right Hospice solution for you? Explore 258 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81083/Brightree/reviews --- MatrixCare Home Health & Hospice 4.2 (258) [View alternatives](https://www.capterra.com/p/81083/Brightree/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of MatrixCare Home Health & Hospice ## Showing most helpful reviews Showing 251-258 of 258 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AZ Abbey Z. Nurse Hospital & Health Care Used the software for: Less than 6 months ### "I used daily and assisted wity training our staff " October 29, 2015 2.5 Pros Our rep was always very helpful . I appreciate his fast and thorough response when we needed help. Cons Customer service was very unhelpful every time we called. They never seemed to know anything about the I pad software or program. Still has a lot of syncing issues and glitches. Review Source PB Payvand B. Clinical Documentation Specialist. Hospital & Health Care Used the software for: Less than 6 months ### "It is easy to get familiar with it." June 20, 2017 4.0 Pros It is user friendly. I have worked and work with it in different domains. I could work with that, easily and fast. I like it! Cons Some reports are not functional enough. I need some information about statistics which are in reports, but I could not get it! Review Source LP Linda P. Nurse Hospital & Health Care Used the software for: Less than 6 months ### "Good system, takes some practice" October 2, 2015 4.0 Pros The customer service was excellent, and bright tree employees were always willing to help when we had troubles. Cons It was not the easiest to learn how to use. I had to work with some materials at home and spend extra time to have to teach myself. Review Source KS Kimberly S. Financial Accountant Hospital & Health Care Used the software for: I used a free trial ### "Ease of use for MatrixCare Home Health & Hospice" September 8, 2022 4.0 Pros All of MatrixCare's products are layed out nicely & user-friendly. Each products integrates well with each other. Cons It's hard to find fault at this time since I've only scanned through the product & haven't used it properly. Review Source AF Araceli F. Clinical Team Leader Hospital & Health Care Used the software for: Less than 6 months ### "We love Brightree at Hope Hospice. " November 3, 2015 5.0 Pros Easy to use and especially to carry the iPod. User friendly. Able to access even if Internet is down. Cons Sometimes takes some time to sync. They can improve their training, and helping with the system transition. Review Source RH Rachelle H. Home Health Aide Hospital & Health Care Used the software for: Less than 6 months ### "This program has been very reliable and I have not had any issues." September 22, 2016 5.0 Pros this program was very easy to learn. I love the fact that I can look up any client at any time. Cons I have not yet experienced any issues yet. I don't care for having to log and in and out every single time. Review Source eO eileen O. Director of Nursing Hospital & Health Care Used the software for: Less than 6 months ### "Administrator review" September 23, 2016 3.0 Pros I love the care plan mapping/finding office side to be cumbersome Cons Training in training module-would like more live training to deal with issues in first two weeks as issues arise Review Source SK Susan K. Education and Quality Assurance Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Brightree Review" December 27, 2016 4.0 Overall, I think BT is a good product. There have been some issues, but BT has been really responsive to hearing what those issues are and working to rectify them. As I work mainly with HIS and BT, the HIS Report is of primary importance to me. Pros The responsiveness of the help desk staff and the willingness of the people at BT to hear about issues as they arise and work to rectify them. Cons The inconsistency of the HIS Report (I know this is currently being worked on). Review Source Similar Products Featured ## Related categories [Hospice](https://www.capterra.com/hospice-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.