--- title: "PointOS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PointOS Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/81291/PointOS-Professional/" page_type: "product" language: "en" --- # PointOS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PointOS ## What is PointOS? PointOS was founded by bar and restaurant professionals to provide a cost effective, full-featured and user-friendly restaurant management platform that helps restaurants and bars operate more efficiently and profitably. The PointOS platform provides an all in one point of sale system with features ranging from inventory and labor forecasting, to detailed reports and analytics that help you to make the right decisions for your business. ## What is PointOS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 55 user reviews Reviews sentiment Positive 60% Neutral 16% Negative 24% Starting price $39.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PointOS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pointos.com/&name=PointOS) ## PointOS Overview Updated August 2026 AI summary PointOS provides payment processing and point of sale capabilities for businesses of all sizes, with features including billing and invoicing, data security, online and mobile payments, reporting, and POS integration. It offers options such as an activity dashboard, loyalty programs, customizable branding, and receipt management, and is available on cloud, web, and multiple device platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PointOS 3.5 (55) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $39.99 Flat Rate, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (55) Ease Of Use 3.8 (728) Value For Money 3.5 (49) Value For Money 3.6 (681) Customer Service 3.3 (53) Customer Service 3.6 (703) ## PointOS alternatives [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.8 (16)](https://www.capterra.com/p/2314/PrISM/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,629)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [MYR POS](https://www.capterra.com/p/174862/myr-pos/) [4.5 (121)](https://www.capterra.com/p/174862/myr-pos/reviews/) Starting price $80.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174862/myr-pos/) ## FAQs about PointOS Overview ### Which roles and teams benefit most from PointOS? PointOS is most used by business owners, presidents, and general managers who need centralized control over sales, inventory, and daily operations. Front-of-house leaders, office managers, and bar or restaurant managers use it to streamline transactions and staff workflows, while IT and project support roles help manage setup, troubleshooting, and system reliability. Answer based on 55 reviews Overview ### What company size and specific industries is PointOS built for? PointOS is designed for hospitality businesses, especially bars, restaurants, and clubs. The vendor description does not specify a particular company size, so it appears aimed at businesses in these sectors that need point-of-sale support for day-to-day operations. Features and Usability ### What are the key features of PointOS? PointOS includes core POS tools like reporting, dashboards, and POS integration, with differentiators in forecasting and production visibility. Reviewers also highlight restaurant-specific functions such as inventory management, employee time clock and payroll tracking, online and takeout order handling, and menu customization including pizza builder and item modifiers. Answer based on 28 reviews Pricing ### How much does it cost and what fees or limitations are included? PointOS starts at $39.99/month for the Basic plan, and a free trial is available. Reviewers often call it a low-cost option with solid features, but some report extra paid cloud access for remote reports, required support purchases, and mixed value due to reporting issues, glitches, and inconsistent support. Answer based on 27 reviews Getting Started and Support ### How easy is PointOS to set up and get running? PointOS is generally easy to set up for bars, restaurants, and small business teams, especially for basic daily use. Many owners find the interface straightforward and train staff quickly, but menu programming, modifiers, and inventory setup can take time, and less technical users may want stronger onboarding help. Answer based on 17 reviews Getting Started and Support ### What training and onboarding options does PointOS offer? PointOS provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference and step-by-step learning materials for setup and feature review. Getting Started and Support ### What customer support options does PointOS offer, and how do users rate the experience? PointOS offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users describe support as inconsistent: some report friendly agents, useful manuals, and help at setup, while many others cite unanswered calls and emails, slow callbacks, weak follow-through, and frustration with paid support requirements. Answer based on 28 reviews Features and Usability ### How well does PointOS handle reporting? PointOS covers everyday reporting needs well, with sales, payroll, employee, and end-of-day reports that many operators find easy to run. Bars and restaurant managers often like the visibility, but some teams report limited customization, odd report formatting, inconsistent totals, remote access issues, and extra manual work for accounting. Answer based on 15 reviews Bugs and issues ### Does PointOS have a lot of bugs or reliability problems? PointOS shows mixed reliability, with many restaurants reporting freezes, glitches, slowdowns, and occasional reporting or cloud access problems. Some small business owners say it runs fine once configured, but others describe restarts, update-related issues, and unresolved software or hardware problems that can disrupt daily POS operations. Answer based on 23 reviews ## Features AI summary Based on 17,379 Payment Processing reviews Capterra reviewers highlight these as the features buyers value most when choosing payment processing software: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Debit/Credit Card Processing** (**52%**) PointOS supports **Data Security** and **Online Payments**, helping businesses protect transaction data and accept payments through digital channels. However, it does not offer **Debit/Credit Card Processing**. Instead, it provides **Mobile Payments** (**49%**) and **Billing & Invoicing** (**45%**), giving teams other ways to collect payments and manage customer charges efficiently, while helping businesses improve payment flexibility and keep billing tasks organized. Order Management 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Payment Processing 2.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Reporting/Analytics 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Sales Reports 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Separate Checks 2.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Generate separate bills for various meals and combos within a complete order Gift Card Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus PointOS 50 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Contactless NFC: Near-field communication method to share data and process contactless payments - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Protect sensitive data for digital privacy - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Receipt Management: Upload, track, and submit receipts in a central database - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Separate Checks: Generate separate bills for various meals and combos within a complete order - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Table Management: Assign waitstaff and coordinate the table services - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant --- Get Advice We can help you find the software with the features you need. Features 3.2 (50) 3.2 Based on 50 reviews ## Pricing Value for money 3.5 (49) Free Trial [View pricing plan details](https://www.capterra.com/p/81291/PointOS-Professional/pricing/) Basic $39.99 Flat Rate,Per Month It includes: - 24/7 Technical Support - EMV and NFC Supported - Etc - Online Ordering - Process Payments on or Offline - Supports Terminals and Mobile Devices - VIP and Table Services - Waitlist Value for money 3.5 (49) 3.5 Based on 49 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (53) 3.3 Based on 53 reviews ## User reviews Overall rating 3.5 Based on 55 reviews Filter by rating 5(18) 4(15) 3(9) 2(5) 1(8) Mentioned topic Sorted by most recent AH Alfredo H. Owner Hospitality ### "Be carefully they will take your money for support and never get it" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 5, 2024 Went to hospital emergency room, 3 time because they exhausted my patients, they abuse me. Pros I like nothing, it is obsolete, and customer services is the worse, never had 24 hours support that is absolutely no true Cons That i pay for a software that have support for live and they discontinuo after they sold the company, all they only work with 2 merchant that will charge you more than any other merchant in the world Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Because PointOS is the worse company to deal with Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH John H. owner Restaurants ### "Support needs work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 January 29, 2023 I bought this system when \[sensitive content hidden\] was still writing the software for this, it has changed \[sensitive content hidden\] and now the really only problem I have is when I need support it is far from Quick they need to have better support team or if you advertise 24-7 support you better deliverwhen you have issues it cost you money when they do not answer the phoner. Pros it is an easy to use system and fairly easy to program Cons support when you need it no one answers the phone they do ok once you can get ahold of someone but good luck on that Reasons for choosing PointOS No monthly costs once I purchased everything other than CC processing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Angela A. Owner & Bar Manager Restaurants ### "Worst business decision I ever made" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 24, 2021 Horrible system, terrible support, an utter waste of money and a complete disappointment. My review ran out of space or I would have explained more of my PointOS trauma. I'm shopping for a system now and I am looking at Rezku, Touch Bistro, Lightspeed to name a few. But reviewing my memory of Pointos made me want to warn you all. Don't make my mistake. The only good part about Point of is \[SENSITIVE CONTENT HIDDEN\] (sorry if I misspelled your name \[SENSITIVE CONTENT HIDDEN\]) \[SENSITIVE CONTENT HIDDEN\] was incredible and always tried to help. Its not your fault PointOS is a broken nonfunctional disgrace to the POS market. I mean even my calculator can add payroll hours better. Do your self a favor and DONT BUY THIS SYSTEM. Pros I was sold on included features such as basic inventory management, payroll hours calculation and simplicity of the system. After 5 painful years working with PointOS Proffesionals and then PointOS XE all I can say is DONT DO IT! Cons Start by saying their proprietary screen doesn't have a power button (How do you forget a power ) So when it freezes sometimes daily they say oh just unplug it. EVERY update for a glitch, I would think great its fixed.... but every time they fix something, they also break something. The reply?.... Sorry well fix that next time days or weeks later or never? The cycle repeats for 5 years almost non stop. Here's a few of the issues I experienced.... Auto entering tender amount at $483, Clearing all the tab names?, daily freezing!!, payroll addition errors?!, modifiers not working, mismatch error (2 systems they couldn't keep in communication, inability to work with merchant services to fix tech issues or my PCI issues (I got charged $20 extra a month and risked fraud for 9 months because they don't work together), support staff at night that don't know anything useful about the system.... the list goes on. The system is so archaic, choppy and slow . refunding cash takes about 8 steps including multiple screens with forced prompts, warnings and notifications. Nothing is simple with PointOS. It got to the point that I refused updates regularly unless I could be there and on a slow day just to deal with the onslaught of issues that arise every time I did an update. Inventory is supposed to track ounces of liquor sold and remaining supply. After 5 years the number still make no sense. 2+2=17 huh? Im DONE! Reasons for choosing PointOS Cause I made a mistake and they represented themselves as a functional, well staffed POS system (which they are not) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 1, 2021 We're very sorry to hear about your experience. We strive to provide the best software and service at the most cost-effective price, and we are disappointed to hear you were not entirely satisfied. Our support is always available to offer training on reports and batching. We're also happy to advise on compatible hardware specifications to ensure optimal software functionality. If we can be of service in the future, we'd love to show you our new platform and compatible hardware options to ensure a more positive experience. LS Lisa S. Owner Restaurants ### "Service non existent " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 10, 2021 Where are you guys?? I paid for your tech service..I have no access to any information. According to the system I have done 0 days worth of business..EVERY SHRED OF BUSINESS THAT WAS IN YOUR SYSTEM CEASED TO EXIST IN THE FIRST OF JANUARY. I need to do taxes and try to apply for PPP help. WHY DON'T YOUR PEOPLE CALL ME BACK..OR EMAIL OR SOMETHING. If you have gone out of business the least you could do is contact me and let me know how to retrieve my information. Pros Tech help is necessary and I pay for the service. No one calls me back Cons Why don't you call me back it has been weeks since I first contacted you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kristie B. Treasurer Non-Profit Organization Management ### "I wouldn't purchase this product. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 19, 2020 I wish we hadn't wasted our money. Pros I haven't found anything good about this product. Cons I can't get the 24/7 support on the phone when I call. It doesn't add the sales tax and the purchases correctly. The company has changed credit card processing company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2020 Kristie, We're so sorry to hear about your experience. PointOS strives to provide a quality point-of-sale and restaurant management platform that is easy to use and cost effective. We also offer PointOS payments to help streamline and better support payment processing internally. If we can be of further assistance, please note that our support line offers a queue system for convenience during high volume call times, so please feel free to call in at 857-250-2719 or email at support@pointos.com, and we will get back to you soon! FN Fawzi N. Owner Restaurants ### "Stay away From Point OS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 4, 2020 Stay away from them I have been using the system for some time. Started with point os pro and ended with Point XE. I just cannot express how much frustration, loss of money and time. Where do I start Freezes all the time Need to restarted multiple time a day Terminals loose connection to the data bases multiple time a day Support is a joke The list goes for ever, but these are that main issues Pros Nothing . it is simply does not work. Cons Freezes all the time , Need to restarted multiple time a day and the list goes for ever Reasons for choosing PointOS they have an amazing sale team that sells you fish in the sand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 3, 2020 Hi Fawzi, We're so sorry to hear about your experience and want to thank you for your feedback. PointOS strives to provide a quality point-of-sale and restaurant management platform that is easy to use and cost effective. We have since added additional support resources, and our team would be happy to help however possible. Please feel free to give us a call at 857-250-2719 if we can be of assistance. AN Anonymous User Project Manager Food & Beverages ### "PointOS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2020 It is a very easy to use, intuitive tool that is perfectly complemented with its reporting engine. Pros This app is fantastic to support your restaurant sales and also will provide great visibility with its dashboard/reporting engine. Cons I find its performance better fit for smaller restaurants or bars but can't wait to see what the next releases will bring to us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2020 Hi There, We're happy when you're happy, so we are glad to see PointOS is helping your business. We're just as excited for the new updates as you. Thanks again! The PointOS Team FN fawzi N. owner Restaurants ### "this point os can be hit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 August 29, 2019 horrible. software is fine but support is bad Pros I like how easy to use it and it's customization is not bad Cons customer support is horrible. when I signed in for this software . one of the main thing I loved was the 24/7 tech support. of course what is a software without a support service. the first year the support was amazing. when we Renaud the support plan every thing went down . you call support they don't help any more. they cant or don't know. last time I had to wait 2 weeks for the customer support level 3 or what ever to call back and fix the problem. my issue is a POS without a strong support is nothing . so what we did . we ended up not renewing our service. we need to add more station but the question is it worth it without a good c support. now are in the market for a system because we can't work with a pos that have basically very poor support PS we have 2 business that us pointos Reasons for choosing PointOS they had a good customer support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2020 Fawzi, We are sorry to hear that you have had a difficult time with customer support. With the purchase of the updated PointOS XE the payment plans start at just 39.99/mos for 1 license, and additional licenses are only 29.99/mos. This includes 24hr/7 day a week customer support from our new team of support representatives. We also provide how-to videos to help with the set up and use of the PointOS system. LG Larry G. Member Food & Beverages ### "Works great for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 28, 2019 Great Pros Simplicity and ease of use, everyone who uses it loves it. Cons Nothing yet we just got it and it is doing great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2020 Larry, Glad to hear that you are enjoying the PointOS point of sale for your business. The updated PointOS XE provides successful restaurants with a technology platform that combines point of sale, front of house, back of house and guest-facing technology with an integrated credit card processing solution custom-built for restaurants. PO Pete O. Owner Restaurants ### "Over promised under delivered " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 28, 2019 I am not solving any problems point OS is causing problems for me Pros The price, of the equipment and how I could use it with all of my other computers Cons How I was promised things and shown things that can not done Reasons for choosing PointOS I was shown and told it could do what I needed and was lied to and by the time I figured it out it was to late Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2020 Pete, We are sorry to hear that you are not satisfied with the PointOS platform. The new PointOS XE provides successful restaurants with a technology platform that combines point of sale, front of house, back of house and guest-facing technology with an integrated credit card processing solution custom-built for restaurants. [View all Reviews](https://www.capterra.com/p/81291/PointOS-Professional/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.