--- title: "Avenista Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Avenista Software - reviews, pricing plans, popular comparisons to other Waitlist products and more." source_url: "https://www.capterra.com/p/81292/Avenista/" page_type: "product" language: "en" --- # Avenista Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Avenista ## What is Avenista? We are a dedicated, hardworking business and we have been producing table reservation systems for over 15 years. Unsurprisingly, this seems to chime with our customers who are also typically hardworking, dedicated businesses. They like the friendly, helpful assistance we give them, and our uncomplicated view of the world. Our salespeople speak when spoken to, and then just listen. If this all sounds different, thats because we actually are, different. ## What is Avenista used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Waitlist](https://www.capterra.com/waitlist-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £100 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Avenista?[Manage this product listing](https://www.g2.com/products/avenista/claim_requests/new?auto=true) ## Avenista Overview Updated September 2026 AI summary Avenista offers small businesses in the restaurant sector tools for managing reservations and tables, supporting daily operations through cloud, web-based, and Windows deployment options. Beyond core reservation and table management, it provides optional features such as a customer database, employee management, promotions handling, and wait list management to address various front-of-house needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Avenista 5.0 (3) VS. [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting Price £100 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.8 (101) Value For Money 5.0 (3) Value For Money 4.8 (100) Customer Service 5.0 (3) Customer Service 4.9 (100) ## Avenista alternatives [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) [4.7 (1,322)](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/) [4.4 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165480/SevenRooms/) [CoverManager](https://www.capterra.com/p/229015/CoverManager/) [4.5 (26)](https://www.capterra.com/p/229015/CoverManager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229015/CoverManager/) ## FAQs about Avenista Overview ### What company size and specific industries is Avenista built for? Avenista is designed for busy restaurants of all sizes that need tools for managing high-volume service and daily operations. It targets the food service industry, especially restaurants that want support for handling reservations, orders, and customer traffic during peak periods. Features and Usability ### What are the key features of Avenista? Avenista offers booking management and reservations management for handling appointments and table assignments, plus online booking and group reservations for customer scheduling. It also includes a customer database, booking notes, wait list management, payment processing, promotions management, customer support, and employee management. Getting Started and Support ### What training and onboarding options does Avenista offer? Avenista provides in person training and live online sessions for teams getting started. In person training supports face-to-face instruction and guided setup, while live online sessions allow remote training with an instructor and real-time questions. Getting Started and Support ### What customer support options does Avenista offer? Avenista provides chat support for customer assistance. Support experience details are not available from user feedback, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,457 Waitlist reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating restaurant management software: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) Avenista is positioned around other restaurant management functions in its current feature set. Its available capabilities provide restaurants with tools for handling day-to-day operations within the platform, helping businesses keep routine workflows organized and giving teams a central system for managing core administrative tasks. Booking Management Create, update, and manage bookings, itineraries, and reservations Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer Support Provide online support for your customers through live chat or help desk functionality Employee Management Track employee schedules, availability, and performance across projects and tasks Group Reservations The ability to reserve times in groups. Avenista 12 features ### All Features - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Group Reservations: The ability to reserve times in groups. - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Table Management: Assign waitstaff and coordinate the table services - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Basic £100.00 Per User,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JC Josh C. Food and Beverage Manager Hospitality ### "Userfriendly and Value for Money " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2021 Pros I can honestly say this piece of software id very easy to use and can be managed well for bookings. New staff pick it up very easily due to the simple part of the software and for managers its very easy to block booking times or amend confirmations etc. I'd say the best thing about this is the support from Avenista which is very fast and efficient Cons I wouldn't say there is anything I don't like about this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP David P. Owner Restaurants ### "Brief game changers for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2019 Seamless from start to finish- very understanding of non technophiles like myself Pros cost effective and very similar to what we previously used without the commission charges Cons Maybe takes a moment or two longer in procedures to take a reservation- but worth the effort Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NM Nikos M. General Manager Hospitality ### "Best online table management system out there!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2018 Best customer service the entire team especially our rep,are brilliant and response super fast to any queries you have and always providing smart solutions without pointless jargon, also their prices are far more competitive than any table management software in the market. Pros It helps you utilize floor space and turn tables with ease. Has great reporting options and customer service is 5 stars. Cons I would of liked the option of placing your waitstaff in sections and controlling their covers per section. But has hundreds of other features no other software has. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.