Best For

Small to Large Practices

Product Details

If you're looking for a long-term, stable EHR company that gets to know and serve you and your practice, you've come to the right place. #1 rated implementation and the only EHR that offers free ongoing customization and personalized training by practice and provider, live US-based support 24/7/365 and affordable all-inclusive pricing.

Contact Details

Sevocity

http://www.sevocity.com/

Founded in 1990

Located in United States

Sevocity Pricing Overview

Sevocity pricing starts at $369.00 per month.There is a free version of Sevocity.Sevocity does not offer a free trial.See additional pricing details for Sevocity below.

Starting Price

  • $369.00/month
  • One time start, monthly per provider.

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Online

Sevocity Features

Appointment Scheduling
Charting
Compliance Tracking
E-Prescribing
Handwriting Recognition
Meaningful Use Certified
ONC-ATCB Certified
Self Service Portal
Voice Recognition
Appointment Reminders
Appointment Scheduling
Claims Management
Compliance Tracking
E-Prescribing
EMR/EHR
Employee Management
Initial Assessments
Inpatient/Residential
Medical Billing
Multi-Provider Practice
Self Service Portal
Single Provider Practice
Treatment Plans
Admissions Management
Billing & Invoicing
Charge Capture
Clinical Notes
Code Processing
Custom Bundles
Electronic Health Record
HIPAA Compliant
Practice Management
SMS Messaging
Scheduling
Vaccine Management
Appointment Management
Billing & Invoicing
Claims Management
EMR / EHR
Patient Portal
Patient Records
SOAP Notes
Scheduling

Sevocity Reviews

Showing 5 of 138 reviews
Overall
4.4/5
Ease of Use
4.5/5
Customer Service
4.5/5
Sarah C.
Clinical Coordinator
Medical Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Source: Capterra
December 16, 2016

“Workable, but needs some work”

OverallSoftware: The software is a bit challenging to customize for some, but they do have customization experts that can help and do it for you. A few things could be added to ease use and interfacing, such as more detailed reporting options and import/export options. Luckily, they have product request forms and an actual department to take these requests into consideration for future updates. Adding Users: The paperwork involved in adding users to Sevocity is minimal and not too tedious. The paperwork and wait time for adding clinical staff to the prescribing software, RCopia, is a bit too much, especially when you have a high staff turnover rate. Customer Support: Starting out in Sevocity a few years ago, customer support was completely lacking. We would call and then not receive a call back for weeks unless we kept calling in to keep track. However, over the years they have developed new ways of handling calls and requests which have made it MILES ahead as far as efficiency.
ProsCloud-based The account holder is able to add/delete users. The account holder is able to customize Frequent software updates Product request forms Reporting Frequent training webinars
ConsSoftware servers go down sometimes Import/export not global Referral reports not specific enough Need more options for notification pop-ups
Recommendations to other buyersBe patient and attend the frequent training phonecalls

Vendor Response

By Sevocity on December 29, 2016
Sarah, Thank you for your feedback. We would like to understand more about your suggested reporting and import/export options and welcome you to submit product suggestions through the Help menu in Sevocity. Sevocity includes pop-up notifications for Health Maintenance Items and Vitals. If you would like one or both turned on or adjustments to the Health Maintenance alerts for your clinic please contact Support or suggest something different through the Product Request in Sevocity Help. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions.
Source: Capterra
December 16, 2016
Angela M.
Office Manager
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
7/10
Source: Capterra
December 15, 2016

“Office Manager”

OverallThe quality of the product is good. The only concern that is constant is the execution of the product and getting new providers enrolled but once that portion is completed things run fairly smooth. The last concern a customer service representative. There is one individual that needs additional training which can either make or break the process and that person answer calls regularly.
ProsThe software is user-friendly and the product seems to be consistent.
ConsThe interface with other software's need to be better and the execution on when to update the software (time wise) and how it affects the customers.

Vendor Response

By Sevocity on December 29, 2016
Angela, Thank you for your feedback. I have asked our support team director to contact you to find out more about your concerns with execution of the product and interfaces. We have customers go through support to enroll providers because we have to set up ePrescribing and we also offer customization and personal training to all new providers. Our support team director will also get more information regarding our support team member who may need additional training. Support calls are recorded and we have a quality review process where several random calls are reviewed and scored weekly. We may have missed a team member¿s need for additional training and certainly will address. All updates are scheduled to begin around 11pm to midnight CT and we notify customers at least 72 hours in advance when an update requires Sevocity to be off-line. We make every attempt to limit the off-line time to 4 hours or less for such updates so that Sevocity is up and running no later than 4am
Source: Capterra
December 15, 2016
Ronald B.
Office Manager
Hospital & Health Care, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
July 25, 2016

“Excellent System”

OverallOur office has come from eMDs and Praxis EMR systems. In addition, we have reviewed many other systems before we made the transition to the next EMR. Based on that information I can say Sevocity is easily the best of them all. We are a family practice clinic and I would highly recommend Sevocity for any primary care doctor.
ProsEasy to use and learn, takes very little time and effort to get up and running with it. Is tightly designed and compact. None of this modular approach, like there is a module for this function and yet another module for that function. Feature rich, easy to set up and customize to your liking.
ConsEmail feature bare bones, needs to function more like a real email system. But it is OK to work with, we use it a lot. During note creation, one can only access the prior note, not any other historical notes, a clear shortcoming in documentation. Sevocity uses Dr First as their e-Rx feature. While that system is not bad, Sevocity should insist to get more access to training resources from Dr. First. Training on Rcopia is spotty. With time and usage one can figure it out but an area that could be improved upon.
Recommendations to other buyersOverall, very good system, no regrets having Sevocity run in our office. Interfaces very well with OPM practice management system (web based also), OPM transfers schedule, demographics and billing info, Sevocity transfers the orders from each encounter (Dx, CPT codes) to make billing in OPM a breeze!
Source: Capterra
July 25, 2016
Jarred J.
LPN II
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
December 15, 2016

“Great EHR for the cost. very user friendly”

OverallSevocity was the first EHR program that I had ever used. I was amazed at how with just a couple training sessions how easy it was to pick up. Sevocity made my first EHR experience a good one.
ProsEase of use. Great customer support (which was rarely needed).
ConsNo audible tone when a patient is ready to be brought back.

Vendor Response

By Sevocity on December 29, 2016
Jared, Thank you for your suggestion. Sevocity is not currently designed with audio/sounds and most practices have indicated there is too much noise in the practice to be able to hear such audio indicators. However, we would like to understand more about your suggestion and exactly when/where you would like audible tones, so please submit a product suggestion through the Help menu in Sevocity. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions.
Source: Capterra
December 15, 2016
julie m.
CEO
Hospital & Health Care, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
December 15, 2016

“overview of emr”

OverallWell organized, easy to use, good service, good value overall quality. Would like to be able to have a better cut and paste option for the plan section and the ability to make some internal changes for myself without the assistance of the organization.
Proseasy
Consuser-friendly
Recommendations to other buyersno

Vendor Response

By Sevocity on December 29, 2016
Julie, Thank you for your feedback. We would like to understand more about your suggestion for cut and paste so please submit a product suggestion through the Help menu in Sevocity. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions. While we offer free ongoing customization support, most customizations can be made by your clinic¿s administrator (or other designated individual) without going through Sevocity. We offer periodic free training on how to make customization changes and many of the sessions at our annual meeting are on customizations. You¿re also welcome to contact Support and request free individual web training on this.
Source: Capterra
December 15, 2016