--- title: "Sevocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sevocity the right Electronic Medical Records solution for you? Explore 173 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/81297/Sevocity-EHR/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Sevocity 4.5 (173) [View alternatives](https://www.capterra.com/p/81297/Sevocity-EHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Sevocity Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews VW Valyssa W Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “I like how we can open multiple encounters and that the system is easy to understand when training new staff.“ March 6, 2024 CF Christina F ReceptionistMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months. “Does not work well with the everyday function of a company and error.“ December 18, 2024 VW Valyssa W Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “I like the ease of use, the quickness of the system, and how much communication there is between the staff as well as the patients.“ March 6, 2024 CR Claudia R Office LeadMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “when an encounter freezes sometimes the information entered by the providers get deleted and they need to restart their documentation.“ October 28, 2021 TR Tamika R Office ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “How easy it is to navigate throughout the system“ March 6, 2024 DS Daisy S Chief Clinical OfficerMedical Practice, 51 - 200 employeesUsed the software for: More than 2 years. “It is a unidirectional system which does not allow for orders to travel from Sevocity to outside labs.“ October 28, 2021 CC Charlotte C LCSWMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “I like the ability to create personalized templates and flow sheets created by the excellent customer service support team.“ June 29, 2022 PB Paul B Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Not enough report options for compliance.“ February 11, 2022 ## Showing most helpful reviews Showing 1-25 of 173 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Consultant Hospital & Health Care Used the software for: 2+ years ### "Sevocity is User-Freindly" August 14, 2018 5.0 I really like Sevocity. I have used other electronic EHR systems, and realized that Sevocity is wonderful, Again, very user friendly and allows for a lot of migrating of information with only a few or one step. Screens are easy to read and find patient information. I really like, wish other sites I work for used it. :-) Pros Continuity of usage. One stop for EHR input, uploading, electronic transfers. In-house communication among staff. Easy to learn and user-friendly. Cons Was sometimes difficult to decipher some of the new features. Such as routing, etc. but once understood, it was easy. Review Source CG Cindy G. Office Manager Medical Practice Used the software for: 2+ years ### "Making Sevocity work for our practice" July 26, 2023 5.0 Charting is easier to do in Sevocity as well as sending out notes to other providers using the Sfax feature. Pros Sevocity is user friendly and easy to navigate for all users including the provider. Cons One con I will say is how we access our MIPS reports, it would be nice if it was a dashboard that we could view easily at a glance. Review Source Response from Sevocity April 15, 2026 Thank you for this thoughtful feedback—we completely understand the desire for a dashboard-style view that makes MIPS reporting easy to review at a glance. MIPS and eCQM reporting can be complex due to CMS requirements, and while Sevocity provides detailed reports to support accurate submission, we recognize that having a more visual, summary-style dashboard would make it even easier to monitor progress and performance throughout the reporting period. Your feedback is valuable and aligns with how many practices prefer to track quality data. In the meantime, our team is always happy to review reports with you, help interpret results, and provide guidance on where to focus. We also offer training sessions upon request and maintain user guides in our Knowledge Base to support MIPS and eCQM workflows. Thank you for sharing this insight—it helps shape future enhancements and ensures we continue building tools that better support our customers’ reporting needs. RS Rachel S. Physician Health, Wellness and Fitness Used the software for: 2+ years ### "Low cost but inefficient as well" September 1, 2018 2.0 If I could get out, I would. The fact that one person only can be in the chart is ridiculous. It will slow down your pace and make your flow less efficient. If I had to do it over again, I would not purchase this system. Pros Relatively easy to learn the software. Cons 1\. Only one person can be in the chart at one time - so your staff cannot help you enter information if you are in the chart. Very inefficient! 2. No ipad or iphone app 3. Every time an update is made the system becomes more burdensome 4. We give suggestions to improve the system - positive changes are never made. Review Source Response from Sevocity April 16, 2021 Thank you for taking the time to review us. We hate to hear that you are not happy and hope you will contact our Support center for assistance. More than one person can be in the chart at the same time and you can easily send encounters between users. We regret that some of the updates required for CMS certification are not helpful but unfortunately are required for certification. VW Valyssa W. Office Manager Medical Practice Used the software for: 1-2 years ### "Great Program for EHR! " March 6, 2024 5.0 Pros I like the ease of use, the quickness of the system, and how much communication there is between the staff as well as the patients. I like how we can open multiple encounters and that the system is easy to understand when training new staff. Cons There's not much I don't like about Sevocity to be honest, I think its a great program and it has helped out office become more efficient. I would like to be able to go back and reference messages even after they have been sent but thats the only thing I think that could be improved. Review Source DV Deborah V. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Review of Sevocity EMR System - We Love IT!" April 14, 2022 5.0 We use primarily as charting and electronic prescriptions. We don't take insurance so we don't use that part of Sevocity. It is interfaced with our scheduling software and works good. We also create accounts for our invoicing of documents/papers for the business part of the office. Pros EMR for charting, patient portal, customer support. We use Sevocity for a lot of document storage for all sorts of things for our office that don't have to do with patients, but deal with things for the office. We have used Sevocity for about 9-10 years. Cons I would like to be able to rotate a document once it is uploaded into Sevocity. Reason for choosing Sevocity Because it can highly recommended by another practice and the price was not over the top. Review Source YS Yvonne S. Office Manager/ CMC/RMA Medical Practice Used the software for: 2+ years ### "Sevocity Review" November 8, 2021 5.0 We have been using Sevocity since 2010 and have evolved with Sevocity as it changes and updates to different versions. We love the easiness of the program and the different features as well as some of our trainers are great ! Pros The features and ease of use in the Tools and Administrative are very easy to use, and if you don't understand Sevocity has Customer News in the Help Section where you can always request help, and / or go to training webinars. It is also easy to train our employees to use Sevocity. Cons Most of the software is great and different features, but we always have trouble with the PPDX, this could be due to the Hospital we work with but it is an issue where we have had no incoming PPDX messages coming through and it takes a long time for this to get resolved. We pretty much gave up on it despite that we really need this feature for hospital notes, pathology etc. Reason for choosing Sevocity The ease of templates the doctor could use, as well as employees. Easy to train, on and customer support. Review Source SC Sarah C. Clinical Coordinator Medical Practice Used the software for: 2+ years ### "Workable, but needs some work" December 16, 2016 4.0 Software: The software is a bit challenging to customize for some, but they do have customization experts that can help and do it for you. A few things could be added to ease use and interfacing, such as more detailed reporting options and import/export options. Luckily, they have product request forms and an actual department to take these requests into consideration for future updates. Adding Users: The paperwork involved in adding users to Sevocity is minimal and not too tedious. The paperwork and wait time for adding clinical staff to the prescribing software, RCopia, is a bit too much, especially when you have a high staff turnover rate. Customer Support: Starting out in Sevocity a few years ago, customer support was completely lacking. We would call and then not receive a call back for weeks unless we kept calling in to keep track. However, over the years they have developed new ways of handling calls and requests which have made it MILES ahead as far as efficiency. Pros Cloud-based The account holder is able to add/delete users. The account holder is able to customize Frequent software updates Product request forms Reporting Frequent training webinars Cons Software servers go down sometimes Import/export not global Referral reports not specific enough Need more options for notification pop-ups Review Source Response from Sevocity December 29, 2016 Sarah, Thank you for your feedback. We would like to understand more about your suggested reporting and import/export options and welcome you to submit product suggestions through the Help menu in Sevocity. Sevocity includes pop-up notifications for Health Maintenance Items and Vitals. If you would like one or both turned on or adjustments to the Health Maintenance alerts for your clinic please contact Support or suggest something different through the Product Request in Sevocity Help. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions. DK Debbie K. Practice Manager Medical Practice Used the software for: 2+ years ### "Sevocity - One stop shopping" May 6, 2021 5.0 This software has helped my office to become very efficient, save us time, assist our patient response time and performance. The audit feature is very helpful and I use it often. Routing messages is easy to use and I train my staff to send one to themselves so we have a tickler file to verify no one is ever overlooked. Pros I have been using Sevocity since 2009. I enjoy the flexibility, I also appreciate that it is user friendly and Sevocity as a company is very attenuative in regards to how they can improve the system. Cons The only con I have is I wish the interaction between Sevocity & Dr First was more helpful. It is not a Sevocity issue but a Dr First problem. It would be better if when a provider receives a refill request they had last visit and some additional information to speed the refill process along. Currently you have to leave Dr First - go into Sevocity review the chart, plan notes and return to Dr First to complete the script. It takes more time than it should. However It would not stop, prevent or slow down my decision to purchase Sevocity again. Reason for choosing Sevocity They work extremely well with my practice management software and while making appointments I can toggle into Sevocity and make notes for orders, messages or document conversations. It works very well with Dragon Medical and our patients love the patient portal. The other programs did not meet these needs and had unfavorable reviews Review Source JJ Jarred J. Hospital & Health Care Used the software for: 2+ years ### "Great EHR for the cost. very user friendly" December 15, 2016 5.0 Sevocity was the first EHR program that I had ever used. I was amazed at how with just a couple training sessions how easy it was to pick up. Sevocity made my first EHR experience a good one. Pros Ease of use. Great customer support (which was rarely needed). Cons No audible tone when a patient is ready to be brought back. Review Source Response from Sevocity December 29, 2016 Jared, Thank you for your suggestion. Sevocity is not currently designed with audio/sounds and most practices have indicated there is too much noise in the practice to be able to hear such audio indicators. However, we would like to understand more about your suggestion and exactly when/where you would like audible tones, so please submit a product suggestion through the Help menu in Sevocity. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions. VR Verified Reviewer Direct Support Professional Medical Practice Used the software for: 2+ years ### "Neutral " August 14, 2018 4.0 Pros Comes out with new features often, but not features we often use . Cons Every thing is a product idea submission and they do not get back to you with when it will be implemented or if its possible. Review Source DS Daisy S. Chief Clinical Officer Medical Practice Used the software for: 2+ years ### "Sevocity EMR" October 28, 2021 4.0 Overall the system does the job. Pros Overall the system is easy to use, easy to learn. The layout with the available tabs make it functional. Cons It is a unidirectional system which does not allow for orders to travel from Sevocity to outside labs. It would be nice that the patient encounter were just on one simple window versus the multiple tabs, including ordering medications from the encounter versus going into Rcopia. Review Source Response from Sevocity November 10, 2021 Thank you for your comments. We are pleased to let you know that we are in the process of developing a lab orders interface. Also, there is a Note Display tab on the encounter to view the entire encounter. If this tab is not available or you need help putting it in the order you wish, don't hesitate to contact our live toll-free support line at 877-777-2298. They should be able to assist you. jM julie M. CEO Hospital & Health Care Used the software for: 1-2 years ### "overview of emr" December 15, 2016 4.0 Well organized, easy to use, good service, good value overall quality. Would like to be able to have a better cut and paste option for the plan section and the ability to make some internal changes for myself without the assistance of the organization. Pros easy Cons user-friendly Review Source Response from Sevocity December 29, 2016 Julie, Thank you for your feedback. We would like to understand more about your suggestion for cut and paste so please submit a product suggestion through the Help menu in Sevocity. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions. While we offer free ongoing customization support, most customizations can be made by your clinic¿s administrator (or other designated individual) without going through Sevocity. We offer periodic free training on how to make customization changes and many of the sessions at our annual meeting are on customizations. You¿re also welcome to contact Support and request free individual web training on this. DT Debbie T. Office Manager Medical Practice Used the software for: 2+ years ### "Supportive" December 22, 2021 5.0 Very good Pros Sevocity is user friendly and we can customize Cons Some of our customizations aren't very good Review Source RS Rachel S. Physician Health, Wellness and Fitness Used the software for: 6-12 months ### "Price is good, but there is a tragic flaw" June 16, 2016 4.0 The product was generally easy to learn and is overall good value but the product has a tragic flaw (see below). Pros As above, the product was easy to learn and the training was good. The prescribing software is excellent. Cons 1\. Two people cannot be in the chart at one time. For example, if you want to chart in the HPI, your nurse cannot enter meds or PMH, or be in any other part of the pt's chart. This seriously affects work flow, and for this reason alone I would consider buying another EHR. If you have a busy office, this is not a great system. 2. Everything is an "encounter" so if you change a med, or refill a med, or talk to a patient, you have to scroll through these encounters to find your notes. You can only see the titles of 5 encounters at a time and then you have to ask to see more. I have asked the Development Team to fix these issues but they told me they have more pressing issues to work on. Review Source YM Yudelsy M. Transcriptionist Hospital & Health Care Used the software for: 2+ years ### "Sevocity EHR Review " December 15, 2016 5.0 Very simple to use the program and works fantastic with patients and staff. Provides an easy communication channel to share information. 5 stars all around! Pros Easy use Cons Not being able to delete some mistakes made Review Source Response from Sevocity December 29, 2016 Yudelsy, Thank you for your feedback. All chart entries are editable up until the provider signs the note (note that the audit trail automatically tracks all changes by user and date). After the note is signed by the provider that same provider may amend the note. If you make a really ¿big¿ error such as putting a note on the wrong patient and the system will not allow you to undo this, please contact Support and we can assist. JW Jd W. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Great Software For The Money" January 10, 2022 5.0 Everyone has been helpful, knowledgeable, and friendly. So far, it feels like a true team effort - and we are all on the same team which is very nice! Pros So far this software is exceeding expectations. There are no hidden fees or surprises - only bonuses to what it can do! Cons So far I do not have any complaints about this product! Reason for choosing Sevocity Overall the cost with the ability exceeded all others - it has allowed us to go to a truly integrated EHR system without the crazy cost or implementation issues I have faced with others in the past. Review Source SA Shaikh A. IT Director Education Management Used the software for: 2+ years ### "A great software" May 10, 2022 5.0 very good Pros Easy to use and user friendly. This software works great ! Cons A lot of data on the screen at once. Needs to take a little to get use to the work flow of the software Review Source TL Tawnee L. Provider rep. Hospital & Health Care Used the software for: 2+ years ### "Easy to use" January 10, 2022 4.0 Great! Pros I like that I can customize and build templates easily. Cons No quick text options and the system cannot enter the patient's name automatically. Review Source JJ Jarred J. Hospital & Health Care Used the software for: 2+ years ### "Awesome software!" June 16, 2016 5.0 Sevocity is very easy to learn and benefits the facility greatly. It didn't take us very long at all to jump right into the software. Pros Easy to navigate through and very user friendly. Cons No notification sound when receiving a patient. Review Source WB Wendy B. MA Hospital & Health Care Used the software for: 2+ years ### "Sevocity ppdx meaningful use" June 16, 2016 4.0 Recent webinar user ability, very helpful but let me wondering how the staff could better assist the Doctor so that his time is not all spent on sending the referral and documents. Pros Easy to understand and use but sometimes seems as though things are enter several times when once should be enough. Cons Having to enter multiple times the same information in several different spot in order to meet the meaningful use Review Source mC mirela C. physician Hospital & Health Care Used the software for: 2+ years ### "Sevocity user past 3 years" July 8, 2016 5.0 Easy to use, reasonably fast customer services, only 1-2 times a year have we had any issues accessing EMR due to software or server problems. Pros Easy to use, has a portal, Meaningful use complaint, has labs and billing interfaces built and available, love the Sfax included in price. Cons occasional is hard to reach support after hours as they are on the EST and we are on PST. Review Source ML Miguel L. Clinical Manager Medical Practice Used the software for: 2+ years ### "Excellent Customer Service" August 20, 2018 5.0 Overall experience is great, I will definitely recommend to other healthcare providers. Pros I like how fast issues get resolved and as always they have great customer service. Cons At first many of the features other software's offered they were not available, but little by little I have been impressed how everything has fallen into place. Review Source JS Jesus S. Office Manager Medical Practice Used the software for: 2+ years ### "Sevocity" August 14, 2018 5.0 I love it Pros It is very easy to use for anyone in the office Cons having to change the password constantly Review Source CL Carlos L. MD Medical Practice Used the software for: 2+ years ### "Intuitive. Great support" June 15, 2017 5.0 Much improved delivery of health care to our population. Pros Ease of use. Keeping OCD 10 codes current. Relative low cost of ownership and maintenance. Quick response of support team. Cons The inability to incorporate laboratory results in the body of the encounter note. The inadequacy of the fax /ehr integration. Review Source RL Robert L. Nurse Practitioner Hospital & Health Care Used the software for: 1-2 years ### "Home Base EMR" January 31, 2022 5.0 Pros Medication modules, ICD/CPT codes, and integrated fax. Cons Integration w/ telehealth products for vitals Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.