# Sevocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sevocity the right Electronic Medical Records solution for you? Explore 172 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81297/Sevocity-EHR/reviews --- Sevocity 4.5 (172) [View alternatives](https://www.capterra.com/p/81297/Sevocity-EHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Reviews of Sevocity Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews VW Valyssa W Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “I like how we can open multiple encounters and that the system is easy to understand when training new staff.“ March 6, 2024 CF Christina F ReceptionistMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months. “Does not work well with the everyday function of a company and error.“ December 18, 2024 CC Charlotte C LCSWMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “I like the ability to create personalized templates and flow sheets created by the excellent customer service support team.“ June 29, 2022 CR Claudia R Office LeadMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “when an encounter freezes sometimes the information entered by the providers get deleted and they need to restart their documentation.“ October 28, 2021 VW Valyssa W Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “I like the ease of use, the quickness of the system, and how much communication there is between the staff as well as the patients.“ March 6, 2024 DS Daisy S Chief Clinical OfficerMedical Practice, 51 - 200 employeesUsed the software for: More than 2 years. “It is a unidirectional system which does not allow for orders to travel from Sevocity to outside labs.“ October 28, 2021 CG Cindy G Office ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “Sevocity is user friendly and easy to navigate for all users including the provider.“ July 26, 2023 DM Debbie M Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “Our provider doesn't like the procedure notes with the EMR system so we use another EMR as well.“ May 4, 2021 ## Showing most helpful reviews Showing 1-25 of 172 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Consultant Hospital & Health Care Used the software for: 2+ years ### "Sevocity is User-Freindly" August 14, 2018 5.0 I really like Sevocity. I have used other electronic EHR systems, and realized that Sevocity is wonderful, Again, very user friendly and allows for a lot of migrating of information with only a few or one step. Screens are easy to read and find patient information. I really like, wish other sites I work for used it. :-) Pros Continuity of usage. One stop for EHR input, uploading, electronic transfers. In-house communication among staff. Easy to learn and user-friendly. Cons Was sometimes difficult to decipher some of the new features. Such as routing, etc. but once understood, it was easy. Review Source TR Tamika R. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Medical clinic " March 6, 2024 5.0 Pros How easy it is to navigate throughout the system Cons There is nothing I dislike at the moment. Review Source RS Rachel S. Physician Health, Wellness and Fitness Used the software for: 2+ years ### "Low cost but inefficient as well" September 1, 2018 2.0 If I could get out, I would. The fact that one person only can be in the chart is ridiculous. It will slow down your pace and make your flow less efficient. If I had to do it over again, I would not purchase this system. Pros Relatively easy to learn the software. Cons 1\. Only one person can be in the chart at one time - so your staff cannot help you enter information if you are in the chart. Very inefficient! 2. No ipad or iphone app 3. Every time an update is made the system becomes more burdensome 4. We give suggestions to improve the system - positive changes are never made. Review Source Response from Sevocity April 16, 2021 Thank you for taking the time to review us. We hate to hear that you are not happy and hope you will contact our Support center for assistance. More than one person can be in the chart at the same time and you can easily send encounters between users. We regret that some of the updates required for CMS certification are not helpful but unfortunately are required for certification. CG Cindy G. Office Manager Medical Practice Used the software for: 2+ years ### "Making Sevocity work for our practice" July 26, 2023 5.0 Charting is easier to do in Sevocity as well as sending out notes to other providers using the Sfax feature. Pros Sevocity is user friendly and easy to navigate for all users including the provider. Cons One con I will say is how we access our MIPS reports, it would be nice if it was a dashboard that we could view easily at a glance. Review Source Response from Sevocity April 15, 2026 Thank you for this thoughtful feedback—we completely understand the desire for a dashboard-style view that makes MIPS reporting easy to review at a glance. MIPS and eCQM reporting can be complex due to CMS requirements, and while Sevocity provides detailed reports to support accurate submission, we recognize that having a more visual, summary-style dashboard would make it even easier to monitor progress and performance throughout the reporting period. Your feedback is valuable and aligns with how many practices prefer to track quality data. In the meantime, our team is always happy to review reports with you, help interpret results, and provide guidance on where to focus. We also offer training sessions upon request and maintain user guides in our Knowledge Base to support MIPS and eCQM workflows. Thank you for sharing this insight—it helps shape future enhancements and ensures we continue building tools that better support our customers’ reporting needs. VW Valyssa W. Office Manager Medical Practice Used the software for: 1-2 years ### "Great Program for EHR! " March 6, 2024 5.0 Pros I like the ease of use, the quickness of the system, and how much communication there is between the staff as well as the patients. I like how we can open multiple encounters and that the system is easy to understand when training new staff. Cons There's not much I don't like about Sevocity to be honest, I think its a great program and it has helped out office become more efficient. I would like to be able to go back and reference messages even after they have been sent but thats the only thing I think that could be improved. Review Source DV Deborah V. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Review of Sevocity EMR System - We Love IT!" April 14, 2022 5.0 We use primarily as charting and electronic prescriptions. We don't take insurance so we don't use that part of Sevocity. It is interfaced with our scheduling software and works good. We also create accounts for our invoicing of documents/papers for the business part of the office. Pros EMR for charting, patient portal, customer support. We use Sevocity for a lot of document storage for all sorts of things for our office that don't have to do with patients, but deal with things for the office. We have used Sevocity for about 9-10 years. Cons I would like to be able to rotate a document once it is uploaded into Sevocity. Reason for choosing Sevocity Because it can highly recommended by another practice and the price was not over the top. Review Source YS Yvonne S. Office Manager/ CMC/RMA Medical Practice Used the software for: 2+ years ### "Sevocity Review" November 8, 2021 5.0 We have been using Sevocity since 2010 and have evolved with Sevocity as it changes and updates to different versions. We love the easiness of the program and the different features as well as some of our trainers are great ! Pros The features and ease of use in the Tools and Administrative are very easy to use, and if you don't understand Sevocity has Customer News in the Help Section where you can always request help, and / or go to training webinars. It is also easy to train our employees to use Sevocity. Cons Most of the software is great and different features, but we always have trouble with the PPDX, this could be due to the Hospital we work with but it is an issue where we have had no incoming PPDX messages coming through and it takes a long time for this to get resolved. We pretty much gave up on it despite that we really need this feature for hospital notes, pathology etc. Reason for choosing Sevocity The ease of templates the doctor could use, as well as employees. Easy to train, on and customer support. Review Source SC Sarah C. Clinical Coordinator Medical Practice Used the software for: 2+ years ### "Workable, but needs some work" December 16, 2016 4.0 Software: The software is a bit challenging to customize for some, but they do have customization experts that can help and do it for you. A few things could be added to ease use and interfacing, such as more detailed reporting options and import/export options. Luckily, they have product request forms and an actual department to take these requests into consideration for future updates. Adding Users: The paperwork involved in adding users to Sevocity is minimal and not too tedious. The paperwork and wait time for adding clinical staff to the prescribing software, RCopia, is a bit too much, especially when you have a high staff turnover rate. Customer Support: Starting out in Sevocity a few years ago, customer support was completely lacking. We would call and then not receive a call back for weeks unless we kept calling in to keep track. However, over the years they have developed new ways of handling calls and requests which have made it MILES ahead as far as efficiency. Pros Cloud-based The account holder is able to add/delete users. The account holder is able to customize Frequent software updates Product request forms Reporting Frequent training webinars Cons Software servers go down sometimes Import/export not global Referral reports not specific enough Need more options for notification pop-ups Review Source Response from Sevocity December 29, 2016 Sarah, Thank you for your feedback. We would like to understand more about your suggested reporting and import/export options and welcome you to submit product suggestions through the Help menu in Sevocity. Sevocity includes pop-up notifications for Health Maintenance Items and Vitals. If you would like one or both turned on or adjustments to the Health Maintenance alerts for your clinic please contact Support or suggest something different through the Product Request in Sevocity Help. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions. DK Debbie K. Practice Manager Medical Practice Used the software for: 2+ years ### "Sevocity - One stop shopping" May 6, 2021 5.0 This software has helped my office to become very efficient, save us time, assist our patient response time and performance. The audit feature is very helpful and I use it often. Routing messages is easy to use and I train my staff to send one to themselves so we have a tickler file to verify no one is ever overlooked. Pros I have been using Sevocity since 2009. I enjoy the flexibility, I also appreciate that it is user friendly and Sevocity as a company is very attenuative in regards to how they can improve the system. Cons The only con I have is I wish the interaction between Sevocity & Dr First was more helpful. It is not a Sevocity issue but a Dr First problem. It would be better if when a provider receives a refill request they had last visit and some additional information to speed the refill process along. Currently you have to leave Dr First - go into Sevocity review the chart, plan notes and return to Dr First to complete the script. It takes more time than it should. However It would not stop, prevent or slow down my decision to purchase Sevocity again. Reason for choosing Sevocity They work extremely well with my practice management software and while making appointments I can toggle into Sevocity and make notes for orders, messages or document conversations. It works very well with Dragon Medical and our patients love the patient portal. The other programs did not meet these needs and had unfavorable reviews Review Source Jarred J. LPN II Medical Practice Used the software for: 2+ years ### "Great EHR for the cost. very user friendly" December 15, 2016 5.0 Sevocity was the first EHR program that I had ever used. I was amazed at how with just a couple training sessions how easy it was to pick up. Sevocity made my first EHR experience a good one. Pros Ease of use. Great customer support (which was rarely needed). Cons No audible tone when a patient is ready to be brought back. Review Source Response from Sevocity December 29, 2016 Jared, Thank you for your suggestion. Sevocity is not currently designed with audio/sounds and most practices have indicated there is too much noise in the practice to be able to hear such audio indicators. However, we would like to understand more about your suggestion and exactly when/where you would like audible tones, so please submit a product suggestion through the Help menu in Sevocity. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions. RP Russell P. Podiatrist Medical Practice Used the software for: 2+ years ### "Sevocity is a great product for medical office EMR." January 17, 2022 5.0 Pros I like the functionality of the software overall. Cons No complaints with the software at this time. Review Source PP Penny P. FNP Medical Practice Used the software for: 1-2 years ### "Sevocity Review" December 22, 2021 4.0 Pros 1\. User friendly. 2. Functional, easy to understand. 3. Complete note- able to chose the components of the chart content. 4. Able to use with lab, drops into chart. Cons 1\. Only one person at a time allowed to be inside the chart; this causes wait time for the patient and staff. Each person must wait to do their part of the record, such as charting, prescribing medications, ect. Review Source CL Calvetia L. Office Manager Medical Practice Used the software for: 1-2 years ### "Excellent EMR" January 31, 2022 5.0 Great Pros What I like most about this software is that it is User friendly - Another feature that I like most about this software is that it is reliable. Another feature that I like most about this software is its security. Cons What I like least about this software is it’s Support/customer service. Sometimes I have to call repeatedly for someone to answer the telephone. Once they do answer the telephone they do assist me speedily and are knowledgeable Reason for choosing Sevocity Unavailable information Review Source JB Jennifer B. jhbattiste@sbcglobal.net Health, Wellness and Fitness Used the software for: 2+ years ### "Customer since 2010" January 8, 2019 5.0 Pros Easy to use. Support is great when needed. Product recommendations are listened to and even implemented. Cons No easy way to make copies of charts. Medications program within Sevocity is not as user friendly. That company isn't interested in feedback. Review Source Response from Sevocity January 11, 2019 Jennifer, thank you for the review. I'm excited to see that our 24/7/365 support is always available for you. I've taken notes of your cons and have passed those along to correct team member. If you have any additional concerns or feedback, please email us directly at marketing@sevocity.com, we will make sure it gets to the right person. Thank you again. -Sevocity Marketing ME Melinda E. Certified Medical Assistant Medical Practice Used the software for: Less than 6 months ### "Melinda's Sevocity Review" March 12, 2024 5.0 Still learning system. Kase is great with training. Pros Registration and Scheduling is user friendly Cons Orders & Referrals, still learning the system. Review Source LL LATASHIA L. 0FFICE MANAGER Hospital & Health Care Used the software for: 2+ years ### "Awesome" June 22, 2021 5.0 Pros Very user friendly. Extra help features and videos Cons Insurances did not merge over and we had to add Review Source SV Sonia V. surgical assistant Medical Practice Used the software for: 1-2 years ### "Sevocity Review" December 15, 2016 5.0 We use Sevocity in our medical Practice and can clearly say we love our EHR. It is easy to use and anytime we have any questions we can always call.they have very nice helpful representatives. Pros very detailed and easy to understand Cons i would add a monthy calendar to front page Review Source Response from Sevocity December 28, 2016 Sonia, Thank you for your feedback. A monthly view is actually available by clicking the calendar icon next to today¿s date. There is not enough space on a screen to see the details for every day, however days with one or more appointments are highlighted and you can click on any date to see the individual appointments for that date. If you would like suggest further changes to this feel free to submit a product request through the Help section of Sevocity. Thank you for your business and your feedback! VC Vineet C. Physician Hospital & Health Care Used the software for: 2+ years ### "Poor functionality" December 18, 2018 2.0 Would not recommend this EMR to anyone at this point. Pros Relatively low cost. Good customer support when needed. Cloud-based software, so able to access from any computer, but you have to download the app for it on the device you want to use it on. No server required. But, you can't just log onto it from the internet. Cons Very poor functionality in certain ways. Trying to suggest or get any product enhancements done is essentially impossible. Review Source PW Paula W. Clinical Nurse Specialist Medical Practice Used the software for: 2+ years ### "Sevocity EMR System" December 15, 2016 5.0 Overall, easy to use. Customer service was helpful with follow-up questions after training was completed and walked me through the process to customize the system for my needs Pros easy to use Cons took a while to figure out how to customize it for my needs Review Source Response from Sevocity December 29, 2016 Hey Paula! It was so nice of you to review us, thank you. We're glad that you find us easy to use, and have experienced our helpful customer service. If you ever have any questions about customizing it to your needs, we'll be here for you. JP Jacquelyn P. APRN Hospital & Health Care Used the software for: Less than 6 months ### "Sevocity for Urgent Care" October 22, 2022 4.0 Pros What I like most about the software is that it is easy to use for large volumes of patients. The templates make it quick and efficient when trying to get through patients on a busy day. Cons Templates have to be individually removed from each provider. This can be very time consuming. It is also cumbersome to prescribe meds, as they are in a completely different software connected to Sevocity. Review Source CC Charlotte C. LCSW Medical Practice Used the software for: Less than 6 months ### "Sevocity-easy to use" June 29, 2022 5.0 Sevocity is a basic EHR system that can be easily learned in just a couple of hours with minimal instruction. Pros Sevocity had been very easy to use compared to three other EHR systems I’ve used. I like the ability to create personalized templates and flow sheets created by the excellent customer service support team. Cons I would like to be able to create templates without actually being in a client’s chart. I would also like to have the ability to create basic flow sheets. I would also like the ability to pull information from another provider’s previous documentation. These things may be possible but I haven’t discovered them yet as I have only used this system for the past couple of weeks. Review Source KP Kaycee P. Family Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "Nurse Practitioner Sevocity Review" December 29, 2016 5.0 I am a nurse practitioner at a pain clinic that utilizes Sevocity on a daily basis. It is suitable for a small practice and easily utilized by practitioners and scribes alike. Medication prescription is straightforward, and communication among staff is efficient. Pros The ease of medication prescription and ability to tailor to specialty. Cons It is a little difficult to create templates. Review Source Response from Sevocity December 30, 2016 Hi Kaycee, Thank you for reviewing us. We're glad that you find our system easy to use. Please don't hesitate to call support if you ever need help with creating templates. Thanks again! CW Carol W. Administrator Hospital & Health Care Used the software for: 2+ years ### "User friendly" December 6, 2016 4.0 Excellent EHR system, reports are easy to access and generate. Customer service representatives are very knowledgeable and always ready to assist you with any questions you have. We are very pleased. Review Source Response from Sevocity December 29, 2016 Carol, thank you for taking the time to review us. We are happy that you you find reports are easy to access and generate and that support is always available to help you out. Thank you again! DK Debbie K. Practice Manager Used the software for: 2+ years ### "Successful and easy transition, updates handled well and work. " August 9, 2017 5.0 Pros Training staff very is easy, it takes about 3 hours on average. This system improves work flow and productivity. Cons How often we have to change our passwords - currently we have to change approximately every 90 days or so. I would prefer about once every year unless there was a problem. Review Source DK Debbie K. Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Sevocity EHR 07 2016" July 7, 2016 5.0 Been a user since Sept 2009 - Love the flexibility very user friendly It is extremely easy to train new staff. Pros modifications can be made to meet the clinic needs cost is reasonable internet based Corporate is interested in what the users have to say Cons nothing comes to mind Review Source Similar Products Featured ## Related categories [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Podiatry](https://www.capterra.com/podiatry-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.