# Page 5 | Sevocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Sevocity the right Electronic Medical Records solution for you? Explore 172 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81297/Sevocity-EHR/reviews --- Sevocity 4.5 (172) [View alternatives](https://www.capterra.com/p/81297/Sevocity-EHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Sevocity ## Showing most helpful reviews Showing 101-125 of 172 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use kS kristie S. practice administrator Hospital & Health Care Used the software for: 1-2 years ### "Could use a major overhaul" December 15, 2016 3.0 The system is just very basic. It really needs to get up to speed with some of the competition out there. Alerts, sending tasks to staff, portal upgrades, interfaces, etc. Review Source CR Carla R. Front Office Medical Practice Used the software for: 6-12 months ### "Best EHR out there" December 20, 2016 5.0 Sevocity is great because you have confidentiality and also is very organized in the manner in which you can find anything you want as easy as 1 2 3. Pros The organization and protection that it gives us as providers. Cons The fact that you cannot delete permanently a record that was upload it by accident. Review Source JD Jessica D. Administrator Medical Practice Used the software for: 1-2 years ### "User Friendly" August 20, 2018 5.0 Pros I think that the program is easy to use. Cons The program has limited customization capability. Review Source JJ Jennifer J. Clinical Research Manager Research Used the software for: Less than 6 months ### "Excellent Customer Support!!! " October 2, 2020 4.0 Phenomenal Help Desk! So prompt to respond! Pros The ability to send a message to a peer that wont be on a chart Cons It is not user friendly, however the help desk is phenomenal with assisting for any inquiry! Review Source pO paula O. Doctor Medical Practice Used the software for: 2+ years ### "Been with Sevocity since 2009" December 16, 2015 3.5 Pros Up until recently- this last week, the system was portable. Now I have had a difficult time logging on from home because of the recent changes Cons see above. Also, the ideal would be for the pending orders to be taken off when the labs are linked. There is a lot of extra work with pending orders Review Source CM Christina M. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Sevocity review" June 16, 2016 5.0 We have only had Sevocity in our office for a few months. Sevocity's team of sales, customer service professionals, and support are quite rapid. They are quite organized. It was really impressive when we initially began. The training/trainer was excellent! Pros It works well. It is not glitchy. I believe that reporting for Meaningful Use will be smoother than our previous software. Cons There is a lot of data entry. There area few areas that could be streamlined. I don't love the eprescribing feature. I think that could be simplified, made larger and perhaps color coding things throughout the software would be helpful. Review Source KF KK F. Clinic Director Used the software for: ### "Different" December 2, 2014 3.0 The implementation program was great, but we have since learned that we cannot do many of the things we were able to do on our old system. And many of the work-arounds do not work for our clinic. The program does work, but we have had a lot of calls to support for problems with connectivity, RCopia, etc due to the servers being down, HL7 issues with data not crossing over from our Practice Management program to Sevocity. We also have issues with corrections not crossing over, but instead duplicating patients causing someone to constantly merge accounts. I also have a problem with everyone being able to get into functions that only Administrators should have, such as merging. We have had problems in the past with this sort of thing and it caused many headaches and months to correct it. Overall, it does do the basics and we are adjusting. We were used to more functions and possibilities. Review Source RL Robert L. Psychiatric Nurse Practitioner Mental Health Care Used the software for: Less than 6 months ### "New User to the service" January 13, 2022 4.0 So far it has been positive. Service is timely. Pros I find it straight forward and fairly easy to learn. Cons Starting out the text size is very small. It takes a bit to learn how to do adjustments in the system Review Source LM Leslie M. FNP Medical Practice Used the software for: 6-12 months ### "sevocity review" August 17, 2018 4.0 Pros I liked its ease of use best; in comparison to other EMR software, its ease of use ranks well. Cons The medication management aspect was tougher to navigate Review Source AP Angela P. Chief Operating Officer Management Consulting Used the software for: 2+ years ### "Sevocity is a great software partner!" October 28, 2021 5.0 Sevocity reps rapidly respond to our needs, great customer service Pros We have an electronic interface bridge between the Sevocity EHR and our billing software Cons The capacity in which we use the Sevocity EHR, we really don't have any complaints. Review Source bN brandy N. accounting office manager Medical Practice Used the software for: 6-12 months ### "Great support" August 14, 2018 4.0 Pros The support is amazing. They are easy to reach and helpful. Cons It is very different from other EHR software and takes some adjusting. Review Source DT Diane T. CIO Medical Practice Used the software for: 2+ years ### "Sevocity meets the needs of our clinic and is user friendly." February 23, 2015 4.5 Pros It's user-friendly, and they have a great first line support team. Usually the first line support takes care of my issue. Cons Special requests for enhancements sometimes takes long to implement, if at all. Review Source EE EMILY E. FRONT DESK Used the software for: ### "Easy to Navigate" December 9, 2015 4.0 If you want a simple system that is easy to learn and use, Sevocity is great. It makes some things very easy (general navigation in particular), but other things are completely impossible within the system, so be aware that with simplicity comes some limitations. In particular, there is no way to see who a message is routed to once it is sent, or to recall it. The medication portal connection is not always smoothly integrated. There is no way to see the original prescription that was sent once it has been sent (including release dates). Vendor has usually been quick to respond to questions, and to update me on solutions. There was one issue that I spoke with a Sevocity tech support member about, and was told that I would hear back, but I have yet to receive a response (2-3 months later); however, the issue seems to have been resolved. Review Source RG Rick G. Tech Support Hospital & Health Care Used the software for: Less than 6 months ### "Low cost but still not worth it. " September 6, 2018 2.0 Pros It's cost efficient, I like that I don't have to pay much, AND it's cloud based. Cons Only one person can edit a patient's chart at a time. So If you've got several people in the office, make sure they close out the charts otherwise it will create a lot of wasted time. Review Source RH Robin H. Office Manager Medical Practice Used the software for: 2+ years ### "I highly recommend Sevocity to anyone looking for an EMR!" December 22, 2015 4.5 Pros I like the fact that everything is there right in front of you and it is easy to navigate. Cons There is no notification when you get a "message" from the staff or pateints. Review Source CV Cristina V. credentialing specialist Medical Practice Used the software for: 2+ years ### "Sevocity" August 14, 2018 5.0 Pros It is quick and very easy to access by all Cons having to change passwords constantly is a pain Review Source CW Carol W. Administrator Used the software for: ### ""Highly recommended EHR, great support"" March 16, 2015 4.0 We have been with Sevocity since 2011, and we have had some issues but a lot of it is due to the fact that the staff and provider's need to take some time to learn more about this program that is and will constantly change with new and updates and requirements that are put into place by CMS. Product Enhancements are available, not always granted but available if enough provider's voice their opinions. 2015 was the first Conference I had been to and it was the best ever, I would recommend that all office's send their staff, Administrator, Trainer, or Physician's the information provided is so much more than you can get over the phone and is the key to providing to practice with overall success. Review Source MH Megan H. New Patient Coordinator Medical Practice Used the software for: Less than 6 months ### "Bariatric Clinic Use" August 14, 2018 4.0 Pros I like the patient portal portion the most. I work mainly on the front end of patient scheduling, and I really like the way that patients can fill out their histories online, and it will upload into Sevocity. It saves a lot of time. Cons I don't like the amount of "clicking" required to look at imported documents. Review Source KQ Katie Q. Hospital & Health Care Used the software for: 6-12 months ### "Basic EHR, Easy to adapt to your needs, and great customer support! " June 20, 2016 4.0 I moved from using Epic to Sevocity, and initially missed some aspects of Epic but after several months I realize that Sevocity has everything you need and you can customize it to your needs. Pros Customer support is great! Easy to get in touch with, easy to get answer and set up trainings. Cons Does not allow you to cut and paste words into templates. Review Source CW Carol W. Administrator Used the software for: ### "Great EHR software!" September 3, 2015 4.0 We have used this product for 5 years now, we are very happy with our selection. We receive excellent support, training and guidance from the customer service team. Updates are done and training is constantly given. Yearly conferences are available. Customization's can be requested but are not guaranteed a provider enhancement must be submitted first and reviewed. Review Source PG Pamela G. Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "Sevocity is an over all good EMR system." September 28, 2015 4.0 Pros The ability to customize templates to our wants and needs. Easy to navigate and very user friendly. Cons To open a new encounter before the previous encounter is finalized. Review Source JJ Jarred J. Nurse Medical Practice Used the software for: 6-12 months ### "Excellent product!" December 21, 2015 4.5 Pros The ease of use, organization, and great support system. Cons The program can be latent at times but mostly the response time is great. Review Source BF Brittany F. Office Manager Medical Practice Used the software for: 1-2 years ### "Sevocity is an easy way to communicate with others." October 2, 2015 5.0 Pros Sevocity is easy to navigate through to and to communicate with other providers. Cons You cannot see the messages you send to others unless it is sent as a task. Review Source DK Debbie K. Practice Manager Used the software for: ### "5 STAR EHR - Sevocity does the job I purchased it to do - easy to train staff - meets my needs!" September 3, 2015 5.0 Pros - user friendly, easy to train new staff, very functional, and compatible with many laboratories. My practice has been on Sevocity since 2009 we have found this company provides the service that they promised they would within the timeframe. Easy to customize. Cons - not yet available on the Ipad Details - I have a large staff and they have no problem navigating Sevocity we use it for communications of all types, patient issues, meeting notices and confirming arrival at work. I routinely print production reports so as management I know who did what when - better yet who didn't. Review Source SH Susan H. Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "Provider in private practice" December 6, 2015 4.0 Pros Easy to use and understand, especially for new users Cons Not very efficient with multiple levels of "clicks" required for each item in ROS, PE, etc. Review Source Similar Products Featured