--- title: "Valant EHR Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Valant EHR Suite Software - reviews, pricing plans, popular comparisons to other Mental Health EHR products and more." source_url: "https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Valant EHR Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Valant EHR Suite ## What is Valant EHR Suite? Running a successful practice takes more than clinical expertise. Whether you're just starting out or looking to scale, getting a built-for-mental health EHR removes the hurdles, automates your work, and sets you up for growth. Save your team the stress of switching between software when you can complete the entire care cycle - from initial inquiry, eligibility checking and intake, through virtual visits, treatment plans, and payment collection, to billing claims and running reports - all in one system. Imagine what you can do with... Clinical documentation that practically completes itself Reportable outcome measures that score and graph for you Intake packets that send themselves to new patients Telehealth sessions that ensure you get paid Treatment plans that help you pass audits Charges that adjust rates by payer Reports that track your outcomes Thousands of practices like yours rely on Valant to focus their efforts and improve patient outcomes every day. ## What is Valant EHR Suite used for? [Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/) Recognitions Shortlist Overall rating Based on 340 user reviews Reviews sentiment Positive 79% Neutral 10% Negative 11% Pros & cons Comprehensive onboarding and training Intuitive and accessible interface Frequent technical problems and downtime Delayed and inconsistent customer support Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Mental Health / 2026 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Valant EHR Suite alternatives Highest Rated [4.7 (972)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (1,056)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (221)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/alternatives/) ## FAQs about Valant EHR Suite Overview ### What problems does Valant EHR Suite solve? Valant EHR Suite solves fragmented behavioral-health practice workflows by combining patient records, scheduling, e-prescribing, clinical documentation, billing, claims, payments, and secure portal communication in one system. Psychiatric nurse practitioners, therapists, psychologists, prescribers, billers, and practice administrators benefit from faster chart retrieval, prepopulated intake measures, appointment reminders, outcome tracking, and clearer revenue reporting. Answer based on 207 reviews Overview ### Which roles and teams benefit most from Valant EHR Suite? Valant EHR Suite is most used by therapists, psychiatrists, psychologists, physicians, and nurse practitioners managing behavioral health documentation, treatment plans, scheduling, and patient records. Practice owners, CEOs, clinical directors, and operations managers use it to oversee clinical workflows, billing processes, staff coordination, and day-to-day practice administration. Answer based on 323 reviews Overview ### What company size and industries is Valant EHR Suite built for? Valant EHR Suite is designed for small mental health care practices, with 98% of reviewers from small businesses and 76% in mental health care. It supports psychiatry and therapy clinicians, practice managers, owners, outpatient and IOP/PHP providers, and billing managers. Hospital and health care (9%) and medical practice (7%) organizations also use it. Answer based on 339 reviews Features and Usability ### What are the key features of Valant EHR Suite? Valant EHR Suite includes EMR/EHR for behavioral health record keeping, appointment scheduling with day/week/month calendar views and automated reminders, plus document management for client documentation. Charting uses accessible note templates and saved information between notes; initial assessments and medical billing support clinical and billing workflows. It is also HIPAA Compliant. Answer based on 55 reviews Integrations ### Which third-party tools and platforms does Valant EHR Suite integrate with? Valant EHR Suite integrates with Waystar for claims management, claim submission, and clearinghouse-related billing workflows. Reviewer feedback identifies Waystar as the linked third-party platform used alongside Valant EHR Suite for processing claims and managing electronic remittance advice. Answer based on 21 reviews Getting Started and Support ### How easy is it to onboard and train a team on Valant EHR Suite? Valant EHR Suite offers live online training, webinars, documentation, and videos. Reviewers say clinicians, providers, and administrative staff often learn core workflows quickly with trainer guidance and self-service materials. However, administrators and users handling practice management, billing, payments, or complex configurations may face a steeper learning curve and need follow-up sessions. Answer based on 50 reviews Getting Started and Support ### What customer support options does Valant EHR Suite offer, and how do users rate the experience? Valant EHR Suite offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe staff as knowledgeable, helpful, and responsive, especially during onboarding and technical questions. However, some report long hold times, delayed ticket replies, inconsistent answers, and difficulty reaching support when urgent system issues occur. Answer based on 128 reviews Security ### How does Valant EHR Suite handle data security and access control? Valant EHR Suite protects sensitive health information with a secure patient portal, secure messaging, and HIPAA-compliant documentation and practice-management functions. Reviewers also cite secure remote access over secure internet connections and privacy safeguards. However, some report portal reliability concerns, outdated browser requirements, and loss of record access after contracts end unless migration support is paid for. Answer based on 20 reviews Billing ### How well does Valant EHR Suite handle billing? Valant EHR Suite integrates claims submission, electronic remittance processing, invoicing, and payment workflows for behavioral health practices. Small practices value sending claims and posting ERAs from one system, while billing teams note that updates, changed fee amounts, and appointment edits can sometimes require manual corrections or support tickets. Answer based on 88 reviews ## Who uses Valant EHR Suite? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive onboarding and training 84% positive reviews out of 37 Most reviewers describe thorough training resources, supportive staff, and accessible guidance that ease the transition for new users. Frequent technical problems and downtime 87% negative reviews out of 45 Most users report recurring glitches, slow performance, and unresolved outages that disrupt workflow and require manual corrections. Allison M. M.D., CEO, 2 - 10 employees. "The system goes down or crashes almost every week or two." Intuitive and accessible interface 86% positive reviews out of 37 Most users report the software is straightforward, easy to navigate, and streamlines daily administrative and clinical tasks. Delayed and inconsistent customer support 69% negative reviews out of 42 Some reviewers find phone and email support slow, unresponsive, and difficult to reach, leading to unresolved concerns. Rachel W. staff, 11 - 50 employees. "The people are very nice and polite that I talk to, but the people who actually do the coding that should be fixing the issues don't really take care of the issues. 4) also, when we call with issues like the program is running slowly, we are told that it's because everyone is running end of the month programs. " Behavioral health-focused EHR platform 88% positive reviews out of 26 Most reviewers indicate mental health features and workflows are tailored, supporting specialized documentation and clinical needs. Michael D. Insurance Verification - Billing Specialist, 51 - 200 employees. "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user friendly." Complicated insurance claim processing 63% negative reviews out of 35 Some users say insurance billing is confusing, with integration issues, frequent denials, and limited feedback on claim status. Mary S. Clinical Psychologist, 11 - 50 employees. "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has resulted in 3 months of denied claims for multiple clients that now requires an appeal process. " ## Features AI summary Based on 1,280 Mental Health EHR reviews Capterra data shows that buyers of Mental Health EHR rank the following features as their top priorities: - **HIPAA Compliant** (**82%** of reviewers rated this feature as critical) - **Therapy Notes** (**67%**) - **EMR/EHR** (**68%**) Valant EHR Suite supports all three of the features reviewers consider most important: **HIPAA Compliant**, **Therapy Notes**, and **EMR/EHR**. Together, these capabilities help practices protect patient information, document care accurately, and maintain complete electronic health records, allowing teams to manage clinical workflows more efficiently and support consistent patient care. HIPAA Compliant 4.9 (94) 84.04% of 94 reviewers that rated this feature as important or highly important Valant EHR Suite offers strong HIPAA compliance, giving you peace of mind about patient data security and privacy. Reviewers appreciate the secure logins, encryption, and adherence to legal requirements, saying it helps them meet professional standards and reduces stress about confidentiality. Therapy Notes 4.2 (38) 86.84% of 38 reviewers that rated this feature as important or highly important Tools to help therapists document, record, and recall patient encounters EMR/EHR 4.5 (100) 81.00% of 100 reviewers that rated this feature as important or highly important It helps you keep patient records organized, accessible, and secure. Users think the system is user-friendly and supports paperless workflows, but some mention slow performance and an outdated interface. Many value its reliability for daily clinical documentation. Charting 4.6 (81) 77.78% of 81 reviewers that rated this feature as important or highly important This aspect lets you efficiently document and track client sessions. Reviewers appreciate the user-friendly templates, ability to chart during sessions, and organized note-keeping, though some mention slow performance and a need for better formatting and spell check options. Document Management 4.4 (79) 79.75% of 79 reviewers that rated this feature as important or highly important Valant EHR Suite gives you easy access to upload, organize, and review documents. Some users say it’s straightforward and keeps paperwork organized, but others report navigation challenges, basic labeling, and difficulties with exporting or searching documents. Appointment Scheduling 4.7 (75) 81.33% of 75 reviewers that rated this feature as important or highly important With this capability, you can easily manage appointments for multiple providers and automate reminders. Reviewers appreciate the intuitive interface, recurring scheduling, and notifications, though some mention occasional bugs and a desire for more control over booking timeframes. Valant EHR Suite 57 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: With this capability, you can easily manage appointments for multiple providers and automate reminders. Reviewers appreciate the intuitive interface, recurring scheduling, and notifications, though some mention occasional bugs and a desire for more control over booking timeframes. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: This aspect lets you efficiently document and track client sessions. Reviewers appreciate the user-friendly templates, ability to chart during sessions, and organized note-keeping, though some mention slow performance and a need for better formatting and spell check options. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Valant EHR Suite gives you easy access to upload, organize, and review documents. Some users say it’s straightforward and keeps paperwork organized, but others report navigation challenges, basic labeling, and difficulties with exporting or searching documents. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: It helps you keep patient records organized, accessible, and secure. Users think the system is user-friendly and supports paperless workflows, but some mention slow performance and an outdated interface. Many value its reliability for daily clinical documentation. - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - HIPAA Compliant: Valant EHR Suite offers strong HIPAA compliance, giving you peace of mind about patient data security and privacy. Reviewers appreciate the secure logins, encryption, and adherence to legal requirements, saying it helps them meet professional standards and reduces stress about confidentiality. - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - Online Booking: Book meetings and appointments through a website or digital platform - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (302) 4.0 Based on 302 reviews ## Pricing Value for money 4.0 (239) Value for money 4.0 (239) 4.0 Based on 239 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (328) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (328) 4.1 Based on 328 reviews ## User reviews Overall rating 4.2 Based on 340 reviews Filter by rating Counts reflect reviews available in this feed. 5(176) 4(92) 3(34) 2(18) 1(20) Mentioned topic Recent reviews first, then most helpful RE Reviewer Manager Used the software for: 3-5 years ### "Made for Mental Health Providers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 2, 2026 Responsive customer support team, gets answers and resolves issues in a timely manner. MyIo app is easy to use with patients Pros Ease of use for mental health providers, Patient communication, Billing ease, Appointment scheduler, Notes. Cons Not easy to communicate with outside apps, and takes a long time to make changes, and integrating with other programs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "Valant Rocks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2026 Our group has been using Valant since 2014--it keeps getting better and better! It got a complete remake about 5 years ago and it has taken off like a rocket since. Pros Ease of use, and it just keeps getting better and better. Both the clinician side and the billing side are great! Cons Doctor First, the e-prescribing module. Doctor First's tech support is pretty terrible, even when our Valant rep is trying to reach out to them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Nurse Practitioner" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 June 1, 2026 I stay with Valent mainly because it will be too much work to transfer to a new EHR. I am not happy with the lack of people and support with this company for the price they need to correct this, Pros Valent is a good EHR The major negative is the customer support. It is difficult to reach a live person and resolve problems. Cons Zero customer support, and they are expensive. I have several concerns, and it has been weeks since I got the support needed to resolve the problem. Also, I was given inaccurate information, and no one dealt with that concern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner, Psychiatrist Used the software for: 3-5 years ### "Great Tool For a Solo Practitioner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2026 Its been a seamless way to upload reference material. Create Notes. Create Scheduling. PHQ9 is helpful. Pros Ease of use is really important. Designed for me and modifiable for my practice. Economical. Price was right. Cons Would be great to have an app for providers on a mobile phone. Mobile app is great for patients, but Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner and Psychiatrist Used the software for: 3-5 years ### "Best in Class EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2026 Great. Amazing. I have everything that i need in one product. Before I had systems that weren't fully integrated. Pros I love that i can separate all my locations easily. I can see who is being seen in various locations and how to document easily with patients in various locations. Love that it's Mental Health Specific. Love the AI. Helps me understand what i potentially missed during the encounter. Cons It's a bit pricey, but worth it. Because i'm getting what i'm paying for and other systems that are less expensive do less. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner, Therapist Used the software for: 1-3 years ### "Good platform" 5.0 May 13, 2026 There was a learning curve, but the support is good. I get the help I need when I ask for it. It integrates with my billing and payment platforms. Pros Fully integrative and easy to use. Our team likes the way it connects to billing and the client portal. Cons There are a couple of things that could be improved. One bug I need fixed has not been. I would like a way for clients to confirm appointments in the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Case Worker Used the software for: 3-5 years ### "Easy to use EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 7, 2026 A great EHR software, it is very intuitive and easy to use, my workers usually take less than a day to learn it and less than a week to master it. I can send reminders to my clients so they keep compliance with their visits, which is great. Pros Valant provides a great experience, the user experience is very nice, the costumer support is very effective and they are fast to respond and give you an answer. It integrates billing easily and helps me with keeping track of hours of service. The scheduler is very versatile, and helps with the workflow, and I can see how all my staff are doing. Cons The updates might get in the way of your work, but they usually announce when the system is going to be down for maintenance so you can plan ahead. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer PMHNP-BC Used the software for: 1-3 years ### "Valant: Huge timesaver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 21, 2026 Fantastic! It's easy to learn how to use and there has only been one time that it wasn't working for a short amount of time. Pros I love how Valant is developed just for behavioral health. It is easy to use and I love the AI component! I love how I can see my patient's other medications and it gives me an estimated cost of their medications. I have saved a lot of time using Valant. Cons There isn't anything that I don't like but it is a little pricey so I would say that the price is the only downfall. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer PMHNP Used the software for: 3-5 years ### "Intuitive psychopharmacological visit notes." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 30, 2026 I researched a number of EHRs before opening my practice. It has been an e3ffective tool to allow me to have a practice on my own, eprescribe, bill, collect, and more. I appreciate the opportunity to be a part of the Beta test on the AI and it has continued to improve over time. Pros I have historically been a bad note taker (since 3rd grade). The Valant EHR has been a valuable tool for five years since opening my private practice. The AI has been incredible and catching everything that is discussed. Even the little things that would have totally skipped my mind to document later. This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to get approved. Cons Not having a student version to accompany PMHNP precepts. There are inconviiences at times but they are addressed promptly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer OWNER PSYCHIATRIST Used the software for: Less than 1 year ### "Long time user dissappointed. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 February 7, 2026 Disappointing But I probably didn't understand enough about the EHR suit structure and if I had understood more I wouldn't have tried it Pros Had the possibility to improve efficiency of charting. Integrated with the existing platform forward looking Cons to little flexibility in structure of the note the notes easily became became over detailed, wordy risk of record containing to much private pt information Dictation option not included in the design Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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