--- title: "Valant EHR Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Valant EHR Suite Software - reviews, pricing plans, popular comparisons to other Mental Health EHR products and more." source_url: "https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/" page_type: "product" language: "en" --- # Valant EHR Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Valant EHR Suite ## What is Valant EHR Suite? Running a successful practice takes more than clinical expertise. Whether you're just starting out or looking to scale, getting a built-for-mental health EHR removes the hurdles, automates your work, and sets you up for growth. Save your team the stress of switching between software when you can complete the entire care cycle - from initial inquiry, eligibility checking and intake, through virtual visits, treatment plans, and payment collection, to billing claims and running reports - all in one system. Imagine what you can do with... Clinical documentation that practically completes itself Reportable outcome measures that score and graph for you Intake packets that send themselves to new patients Telehealth sessions that ensure you get paid Treatment plans that help you pass audits Charges that adjust rates by payer Reports that track your outcomes Thousands of practices like yours rely on Valant to focus their efforts and improve patient outcomes every day. ## What is Valant EHR Suite used for? [Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/) Recognitions Shortlist Overall rating Based on 339 user reviews Reviews sentiment Positive 79% Neutral 10% Negative 11% Pros & cons Comprehensive onboarding and resources Intuitive and accessible interface Frequent technical problems and downtime Slow and inconsistent support responses Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Mental Health / 2026 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Valant EHR Suite alternatives Highest Rated [4.7 (969)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (1,051)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (199)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/alternatives/) ## FAQs about Valant EHR Suite Overview ### What problems does Valant EHR Suite solve? Valant EHR Suite solves fragmented behavioral health workflows by unifying scheduling, notes, billing, claims, assessments, reminders, and patient communication in one system. It helps therapists, psychiatrists, psychologists, nurse practitioners, billers, and front-desk teams reduce documentation time, speed onboarding, improve reporting visibility, and keep multi-location or growing practices organized and efficient. Answer based on 163 reviews Overview ### Which roles and teams benefit most from Valant EHR Suite? Valant EHR Suite is most used by behavioral health clinicians, including therapists, psychiatrists, psychologists, physicians, and nurse practitioners, who need documentation, treatment planning, prescribing, and patient records in one system. Practice owners, executives, clinical directors, and office managers use it to oversee scheduling, billing, operations, and practice performance. Answer based on 323 reviews Overview ### What company size and industries is Valant EHR Suite built for? Valant EHR Suite is built primarily for small mental health providers, with 98% of reviewers from small businesses and 76% from Mental Health Care. It serves psychiatry clinicians, therapy clinicians, practice managers, owners, outpatient and IOP/PHP providers, with additional use in Hospital & Health Care at 9% and Medical Practice at 7%. Answer based on 339 reviews Features and Usability ### What are the key features of Valant EHR Suite? Valant EHR Suite includes core behavioral health features like patient records, clinical notes, treatment planning, and outcome measures, plus integrated billing with claims management and ERA posting. Differentiators include psychiatric workflows, e-prescribing, a patient portal with secure messaging and assessments, and web-based scheduling, reminders, and practice management tools. Answer based on 128 reviews Integrations ### Which third-party tools and platforms does Valant EHR Suite integrate with? Valant EHR Suite integrates with Waystar for claims management and ERAs, and Rcopia for e-prescribing. Reviewer mentions center on these two connections, with Waystar appearing most often as the linked clearinghouse platform and Rcopia used by prescribers to write and manage prescriptions within clinical workflows. Answer based on 22 reviews Getting Started and Support ### How easy is it to onboard and train a team on Valant EHR Suite? Valant EHR Suite offers live online sessions, webinars, videos, and documentation for onboarding. Reviewers often say providers, admin staff, and smaller practices get productive quickly with guided setup and knowledge-base resources. Admins handling practice management, billing, Apple workflows, or more complex configurations usually report a steeper learning curve and need follow-up training. Answer based on 50 reviews Getting Started and Support ### What customer support options does Valant EHR Suite offer, and how do users rate the experience? Valant EHR Suite offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as responsive, helpful, and strong during implementation, with useful self-help materials. Others report long hold times, slow ticket follow-up, inconsistent answers, and frustration during outages or unresolved technical issues. Answer based on 128 reviews Security ### How does Valant EHR Suite handle data security and access control? Valant EHR Suite uses a secure patient portal, secure messaging, privacy-focused record storage, safeguards that help keep information current, and access from anywhere with secure internet. Reviewers also mention HIPAA-compliant confidentiality and a management-versus-employee security layer. Some report portal reliability issues, limited mobile secure messaging, outdated browser dependencies, and loss of record access after contracts end. Answer based on 20 reviews Billing ### How well does Valant EHR Suite handle billing? Valant EHR Suite handles behavioral health billing well for many practices, especially those wanting claims, ERA posting, and payment tools in one system. Small and midsize clinics often like the integrated workflow and support, though some teams report update-related glitches, manual corrections, and limits in reporting or invoice flexibility. Answer based on 88 reviews ## Who uses Valant EHR Suite? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive onboarding and resources 83% positive reviews out of 36 Most reviewers indicate training and learning curve are manageable, citing helpful staff, resources, and smooth onboarding. Frequent technical problems and downtime 87% negative reviews out of 45 Most reviewers report bugs and issues, including system crashes, slow performance, unresolved glitches, and recurring connectivity problems. Allison M. M.D., CEO, 2 - 10 employees. "The system goes down or crashes almost every week or two." Intuitive and accessible interface 86% positive reviews out of 36 Most reviewers find ease of use important, highlighting straightforward navigation and minimal effort for daily tasks. Slow and inconsistent support responses 69% negative reviews out of 42 Some reviewers report phone and email support is slow, difficult to reach, and often unhelpful in resolving issues. Brenda S. Co-Owner, 2 - 10 employees. "They do not return voicemails and only respond to emails. " Behavioral health-focused EHR platform 88% positive reviews out of 26 Most reviewers describe mental health specialization as vital, offering tailored features for behavioral health practices. Michael D. Insurance Verification - Billing Specialist, 51 - 200 employees. "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user friendly." Complicated insurance claim processes 63% negative reviews out of 35 Some reviewers describe insurance claims as confusing, with frequent denials, integration issues, and limited billing flexibility. Mary S. Clinical Psychologist, 11 - 50 employees. "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has resulted in 3 months of denied claims for multiple clients that now requires an appeal process. " ## Features AI summary Based on 1,272 Mental Health EHR reviews Capterra data shows that buyers of Mental Health EHR rank the following features as their top priorities: - **HIPAA Compliant** (**82%** of reviewers rated this feature as critical) - **Therapy Notes** (**67%**) - **EMR/EHR** (**68%**) Valant EHR Suite supports all three of the features reviewers value most: **HIPAA Compliant**, **Therapy Notes**, and **EMR/EHR**. Combined, these capabilities help mental health practices protect patient information, document care accurately, and maintain complete electronic records, allowing teams to manage clinical workflows more efficiently and support consistent patient care. HIPAA Compliant 4.8 (93) 83.87% of 93 reviewers that rated this feature as important or highly important Valant EHR Suite offers strong HIPAA compliance, giving you confidence that patient data stays secure and confidential. Reviewers appreciate the peace of mind, secure logins, and adherence to privacy laws, noting it reduces stress about breaches or legal issues. Therapy Notes 4.2 (37) 86.49% of 37 reviewers that rated this feature as important or highly important Tools to help therapists document, record, and recall patient encounters EMR/EHR 4.5 (100) 81.00% of 100 reviewers that rated this feature as important or highly important It gives you an efficient way to record, organize, and access patient information. Users think the EMR/EHR is user-friendly, helps streamline workflows, and supports HIPAA compliance, though some mention the interface feels outdated and can be slow. Document Management 4.4 (78) 79.49% of 78 reviewers that rated this feature as important or highly important Valant EHR Suite helps you keep documents organized and accessible, supporting uploads and easy addendums. Some reviewers find it easy to use and efficient, while others mention cumbersome search filters and basic document export options. Charting 4.6 (81) 77.78% of 81 reviewers that rated this feature as important or highly important You benefit from flexible, easy-to-use charting that supports multiple note templates and real-time documentation. Reviewers appreciate its organization, accessibility, and record-keeping, but some say it can be slow or lacks advanced formatting options. Appointment Scheduling 4.7 (75) 81.33% of 75 reviewers that rated this feature as important or highly important With this capability, you can easily schedule, change, and manage appointments for multiple providers. Reviewers appreciate its ease of use, automated reminders, and organizational benefits, though some mention occasional bugs and scheduling lags after updates. Valant EHR Suite 57 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: With this capability, you can easily schedule, change, and manage appointments for multiple providers. Reviewers appreciate its ease of use, automated reminders, and organizational benefits, though some mention occasional bugs and scheduling lags after updates. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: You benefit from flexible, easy-to-use charting that supports multiple note templates and real-time documentation. Reviewers appreciate its organization, accessibility, and record-keeping, but some say it can be slow or lacks advanced formatting options. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Valant EHR Suite helps you keep documents organized and accessible, supporting uploads and easy addendums. Some reviewers find it easy to use and efficient, while others mention cumbersome search filters and basic document export options. - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: It gives you an efficient way to record, organize, and access patient information. Users think the EMR/EHR is user-friendly, helps streamline workflows, and supports HIPAA compliance, though some mention the interface feels outdated and can be slow. - For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - HIPAA Compliant: Valant EHR Suite offers strong HIPAA compliance, giving you confidence that patient data stays secure and confidential. Reviewers appreciate the peace of mind, secure logins, and adherence to privacy laws, noting it reduces stress about breaches or legal issues. - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multi-Provider Practice: For practices with multiple providers - Online Booking: Book meetings and appointments through a website or digital platform - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (301) 4.0 Based on 301 reviews ## Pricing Value for money 4.0 (238) Value for money 4.0 (238) 4.0 Based on 238 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (327) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (327) 4.1 Based on 327 reviews ## User reviews Overall rating 4.2 Based on 339 reviews Filter by rating 5(175) 4(92) 3(34) 2(18) 1(20) Mentioned topic Sorted by most recent DC Dr. C. Keith H. CEO Mental Health Care ### "Valant Rocks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2026 Our group has been using Valant since 2014--it keeps getting better and better! It got a complete remake about 5 years ago and it has taken off like a rocket since. Pros Ease of use, and it just keeps getting better and better. Both the clinician side and the billing side are great! Cons Doctor First, the e-prescribing module. Doctor First's tech support is pretty terrible, even when our Valant rep is trying to reach out to them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS Patricia S. Owner Mental Health Care ### "Nurse Practitioner" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 27, 2026 I stay with Valent mainly because it will be too much work to transfer to a new EHR. I am not happy with the lack of people and support with this company for the price they need to correct this, Pros Valent is a good EHR The major negative is the customer support. It is difficult to reach a live person and resolve problems. Cons Zero customer support, and they are expensive. I have several concerns, and it has been weeks since I got the support needed to resolve the problem. Also, I was given inaccurate information, and no one dealt with that concern. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2026 Hi Patricia, thank you for taking the time to share this. What you’ve described is not the experience we want for you, and we’d like to understand what happened and how we can help. Please reach out using the contact information included with this response, and we’ll make sure your concerns are reviewed by the appropriate team so we can make it right. NL Nubia L. Owner and Psychiatrist Mental Health Care ### "Best in Class EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2026 Great. Amazing. I have everything that i need in one product. Before I had systems that weren't fully integrated. Pros I love that i can separate all my locations easily. I can see who is being seen in various locations and how to document easily with patients in various locations. Love that it's Mental Health Specific. Love the AI. Helps me understand what i potentially missed during the encounter. Cons It's a bit pricey, but worth it. Because i'm getting what i'm paying for and other systems that are less expensive do less. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2026 Hi Nubia! Thank you for taking the time to share this. Hearing that the multi-location visibility and AI features are making a real difference in your day-to-day means a lot to us. We're glad you're getting what you need in one place. We appreciate your partnership. CB Curley B. Owner, Psychiatrist Mental Health Care ### "Great Tool For a Solo Practitioner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2026 Its been a seamless way to upload reference material. Create Notes. Create Scheduling. PHQ9 is helpful. Pros Ease of use is really important. Designed for me and modifiable for my practice. Economical. Price was right. Cons Would be great to have an app for providers on a mobile phone. Mobile app is great for patients, but Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2026 Hi Curley! Thank you for this. It's great to hear that the scheduling, note-building, and PHQ-9 workflow are working well for you as a solo practitioner. We've noted the feedback on a provider mobile app and we appreciate you sharing it. Thanks for being a long-term partner DS Deana S. Owner, Therapist Mental Health Care ### "Good platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 9, 2026 There was a learning curve, but the support is good. I get the help I need when I ask for it. It integrates with my billing and payment platforms. Pros Fully integrative and easy to use. Our team likes the way it connects to billing and the client portal. Cons There are a couple of things that could be improved. One bug I need fixed has not been. I would like a way for clients to confirm appointments in the platform. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Valant seems to work better with multiple providers in the practice. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing Valant EHR Suite Good recommendations from colleagues and others. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 24, 2026 Hi Deana. Thank you for the thoughtful feedback. We're glad the billing integration and client portal are working well for your team. We'd like to make sure the open bug and the appointment confirmation feedback get to the right team. Please reach out using the contact information included with this response and we'll take it from there. JG Jesus G. Case Worker Mental Health Care ### "Easy to use EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2026 A great EHR software, it is very intuitive and easy to use, my workers usually take less than a day to learn it and less than a week to master it. I can send reminders to my clients so they keep compliance with their visits, which is great. Pros Valant provides a great experience, the user experience is very nice, the costumer support is very effective and they are fast to respond and give you an answer. It integrates billing easily and helps me with keeping track of hours of service. The scheduler is very versatile, and helps with the workflow, and I can see how all my staff are doing. Cons The updates might get in the way of your work, but they usually announce when the system is going to be down for maintenance so you can plan ahead. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2026 Hi Jesus. Thank you for this. Hearing that your staff can get up to speed quickly and that the scheduler and billing integration are supporting your team's workflow is great to read. We appreciate the grace on the maintenance windows, and we'll keep holding ourselves to communicating those clearly. Thanks for being part of the Valant community. KT Kerry T. PMHNP-BC Mental Health Care ### "Valant: Huge timesaver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 19, 2026 Fantastic! It's easy to learn how to use and there has only been one time that it wasn't working for a short amount of time. Pros I love how Valant is developed just for behavioral health. It is easy to use and I love the AI component! I love how I can see my patient's other medications and it gives me an estimated cost of their medications. I have saved a lot of time using Valant. Cons There isn't anything that I don't like but it is a little pricey so I would say that the price is the only downfall. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 24, 2026 Hi Kerry! Thank you for sharing this. Knowing that Valant is saving you real time in your day, especially with AI Notes Assist, is great to hear. We appreciate you being part of the Valant community and we hope to keep making your days a little easier. SW scott W. PMHNP Mental Health Care ### "Intuitive psychopharmacological visit notes." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 27, 2026 I researched a number of EHRs before opening my practice. It has been an e3ffective tool to allow me to have a practice on my own, eprescribe, bill, collect, and more. I appreciate the opportunity to be a part of the Beta test on the AI and it has continued to improve over time. Pros I have historically been a bad note taker (since 3rd grade). The Valant EHR has been a valuable tool for five years since opening my private practice. The AI has been incredible and catching everything that is discussed. Even the little things that would have totally skipped my mind to document later. This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to get approved. Cons Not having a student version to accompany PMHNP precepts. There are inconviiences at times but they are addressed promptly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 24, 2026 Hi Scott. Going from a self-proclaimed bad note taker since third grade to five years of running a successful practice is a real testament to what the right tools can do. It's great to hear that AI Notes Assist has made a meaningful difference for your notes and prior auth documentation specifically. We've passed along the feedback on a student version and we appreciate you sharing it. Thanks for being with us. RS Robert S. OWNER PSYCHIATRIST Medical Practice ### "Long time user dissappointed. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 January 30, 2026 Disappointing But I probably didn't understand enough about the EHR suit structure and if I had understood more I wouldn't have tried it Pros Had the possibility to improve efficiency of charting. Integrated with the existing platform forward looking Cons to little flexibility in structure of the note the notes easily became became over detailed, wordy risk of record containing to much private pt information Dictation option not included in the design Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 16, 2026 Hi Robert, we're so sorry to hear that Valant has fallen short of some of your expectations. We would love to provide 1-1 training for note structures and custom templates. Please reach out to our Support team so we can show you the functionality! We're here to assist any way we can. Thank you! JW JILL W. Therapist Mental Health Care ### "Quality Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2026 I have used a number of EHR and Valent has less issues than all of them. It is easier to use, learn, document and retrieve record from. Valant is always upgrading and improving its product and keeping up with current needs and demands. Pros Valant is easy to use, has good technical support and helpful for our practice in communicating. Valant provides us with a system that is accessible and user friendly. It has options for billing, client portals and messaging. Our clients seem to like it. Cons About one time a year we have a few days where it freezes up or is down for several hours. This has improved over time but all the EHR's have this kind of issue. It is accessible in and outside the practice. Switched from [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/) Neither were easy to use, difficult to train staff on and not accessible to clients or our billing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 16, 2026 Hi Jill! Thank you for taking the time to write this review. We're so glad to hear that you're enjoying the EHR, and we're glad you are accessing it from within and outside your practice! That's the great thing about having a web-based platform. Thank you again for taking the time to write. [View all Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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