# Valant EHR Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Valant EHR Suite Software - reviews, pricing plans, popular comparisons to other Mental Health EHR products and more. Source: https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR --- # Valant EHR Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Valant EHR Suite ## What is Valant EHR Suite? Running a successful practice takes more than clinical expertise. Whether you're just starting out or looking to scale, getting a built-for-mental health EHR removes the hurdles, automates your work, and sets you up for growth. Save your team the stress of switching between software when you can complete the entire care cycle - from initial inquiry, eligibility checking and intake, through virtual visits, treatment plans, and payment collection, to billing claims and running reports - all in one system. Imagine what you can do with... Clinical documentation that practically completes itself Reportable outcome measures that score and graph for you Intake packets that send themselves to new patients Telehealth sessions that ensure you get paid Treatment plans that help you pass audits Charges that adjust rates by payer Reports that track your outcomes Thousands of practices like yours rely on Valant to focus their efforts and improve patient outcomes every day. ## What is Valant EHR Suite used for? [Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/) Recognitions Shortlist Overall rating Based on 338 user reviews Reviews sentiment Positive 79% Neutral 10% Negative 11% Pros & cons Comprehensive onboarding and resources Intuitive and accessible interface Frequent technical problems and downtime Slow and inconsistent support responses Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Mental Health / 2026 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Valant EHR Suite alternatives [4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/alternatives/) ## FAQs about Valant EHR Suite Overview ### What problems does Valant EHR Suite solve? Valant EHR Suite solves fragmented behavioral health workflows by combining scheduling, documentation, billing, claims, patient messaging, assessments, reminders, and reporting in one system. Mental health clinics, solo practitioners, psychiatrists, psychologists, and administrative teams use it to reduce manual billing work, speed onboarding, keep charts current, and improve visibility into practice performance. Answer based on 162 reviews Overview ### Which roles and teams benefit most from Valant EHR Suite? Valant EHR Suite is most used by behavioral health clinicians, including therapists, psychiatrists, psychologists, counselors, physicians, and nurse practitioners, who need documentation, scheduling, prescribing, and treatment tracking. Practice owners, executives, office managers, and administrators benefit from billing, operations oversight, staff coordination, and reporting across mental health practices. Answer based on 322 reviews Overview ### What company size and industries is Valant EHR Suite built for? Valant EHR Suite serves small behavioral health practices, with 98% of reviewers from small businesses and 76% in mental health care. It is built for psychiatry clinicians, therapy clinicians, practice managers, owners, outpatient and IOP/PHP providers, and billing managers, with additional use in hospital and health care at 9% and medical practice at 7%. Answer based on 338 reviews Features and Usability ### What are the key features of Valant EHR Suite? Valant EHR Suite includes core behavioral health tools like patient records, clinical notes, treatment planning, and outcome measures, plus integrated billing with claims management and ERA posting. Differentiating features include e-prescribing, a patient portal with secure messaging and reminders, web-based access, and customizable templates for psychiatric and therapy workflows. Answer based on 127 reviews Integrations ### Which third-party tools and platforms does Valant EHR Suite integrate with? Valant EHR Suite integrates with Waystar for clearinghouse, claims management, and ERA workflows, and with Rcopia for electronic prescribing. Reviewer mentions point primarily to these two third-party connections, covering billing operations and prescription writing rather than a broad range of external business or collaboration platforms. Answer based on 21 reviews Getting Started and Support ### How easy is it to onboard and train a team on Valant EHR Suite? Valant EHR Suite offers live online training, webinars, videos, and documentation. Reviewers say clinicians, providers, and admin staff often learn daily tasks quickly, especially with guided sessions and knowledge base materials. Admins, billers, and nontechnical users may need more time for practice management, payments, updates, or Apple-specific workflows. Answer based on 49 reviews Getting Started and Support ### What customer support options does Valant EHR Suite offer, and how do users rate the experience? Valant EHR Suite offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as accessible, helpful, and knowledgeable, with strong onboarding and self-help materials. Reported drawbacks include inconsistent responsiveness, long hold times, slower follow-up on some tickets, and occasional frustration during product issues or upgrades. Answer based on 127 reviews Security ### How does Valant EHR Suite handle data security and access control? Valant EHR Suite uses a secure patient portal, secure messaging, privacy safeguards, and HIPAA-compliant workflows to protect sensitive records and support confidential communication. Reviewers also mention secure online access from anywhere with internet and management controls that add oversight. Some report portal reliability issues, outdated browser dependencies, and loss of record access after contracts end. Answer based on 20 reviews Billing ### How well does Valant EHR Suite handle billing? Valant EHR Suite handles behavioral health billing well for many practices through integrated claims, ERAs, invoicing, and payment tracking. Small practices and psychiatry groups often like the all-in-one workflow and support, though some teams report update-related glitches, manual corrections, and limits in reporting, insurance workflows, or client payment steps. Answer based on 87 reviews ## Who uses Valant EHR Suite? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 136 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 136 reviews Health & Medical 58% Health & Medical 58% Administrative 17% Finance & Accounting 3% Program & Project Management 2% Others 20% Top industries Based on 136 reviews Mental Health Care 78% Hospital & Health Care 12% Health, Wellness and Fitness 7% Medical Practice 2% Other 1% ## Pros and Cons Comprehensive onboarding and resources 83% positive reviews out of 36 Most reviewers indicate training and learning curve are manageable, citing helpful staff, resources, and smooth onboarding. Frequent technical problems and downtime 87% negative reviews out of 45 Most reviewers report bugs and issues, including system crashes, slow performance, unresolved glitches, and recurring connectivity problems. Allison M M.D., CEO, 2 - 10 employees. "The system goes down or crashes almost every week or two." Intuitive and accessible interface 86% positive reviews out of 36 Most reviewers find ease of use important, highlighting straightforward navigation and minimal effort for daily tasks. Slow and inconsistent support responses 69% negative reviews out of 42 Some reviewers report phone and email support is slow, difficult to reach, and often unhelpful in resolving issues. Brenda S Co-Owner, 2 - 10 employees. "They do not return voicemails and only respond to emails. " Behavioral health-focused EHR platform 88% positive reviews out of 26 Most reviewers describe mental health specialization as vital, offering tailored features for behavioral health practices. Michael D Insurance Verification - Billing Specialist, 51 - 200 employees. "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user friendly." Complicated insurance claim processes 63% negative reviews out of 35 Some reviewers describe insurance claims as confusing, with frequent denials, integration issues, and limited billing flexibility. Mary S Clinical Psychologist, 11 - 50 employees. "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has resulted in 3 months of denied claims for multiple clients that now requires an appeal process. " ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. EMR/EHR 4.5 (100) 81.00% of 100 reviewers that rated this feature as important or highly important It helps you keep patient records organized, accessible, and secure. Reviewers appreciate the ease of use, logical layout, and cloud storage. Some users mention the interface feels outdated and that the system can be slow at times. HIPAA Compliant 4.8 (92) 83.70% of 92 reviewers that rated this feature as important or highly important Valant EHR Suite offers strong HIPAA compliance, giving you confidence that patient data stays secure and confidential. Reviewers appreciate the system’s privacy safeguards, secure logins, and reduced stress about breaches, making it easier to meet legal requirements. Charting 4.6 (80) 77.50% of 80 reviewers that rated this feature as important or highly important You get valuable tools for documenting sessions and tracking patient progress. Reviewers indicate charting is easy to use, offers multiple note templates, and supports record keeping. Some users feel it could benefit from spell check and better contrast. Document Management 4.4 (78) 79.49% of 78 reviewers that rated this feature as important or highly important Valant EHR Suite gives you organized document storage and easy access to patient files. Reviewers appreciate uploading external documents and managing paperwork efficiently, though some mention search filters and document export could be more user-friendly. Appointment Scheduling 4.7 (75) 81.33% of 75 reviewers that rated this feature as important or highly important With this capability, you can efficiently manage appointments for multiple providers. Users think scheduling is easy, notifications are helpful, and recurring appointments are simple to set. Some reviewers report occasional bugs or lag after updates. For Mental/Behavioral Health 4.6 (74) 79.73% of 74 reviewers that rated this feature as important or highly important For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Valant EHR Suite 57 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling With this capability, you can efficiently manage appointments for multiple providers. Users think scheduling is easy, notifications are helpful, and recurring appointments are simple to set. Some reviewers report occasional bugs or lag after updates. Track and manage schedules and meetings via an integrated calendar You get valuable tools for documenting sessions and tracking patient progress. Reviewers indicate charting is easy to use, offers multiple note templates, and supports record keeping. Some users feel it could benefit from spell check and better contrast. Process of submitting and following up on claims with insurance companies Private online space that lets businesses securely share documents and provide information access to clients Record and organize clinical notes and progress notes for each patient after interaction with a physician Manage and track all internal and external communication conducted via calls, email, text, or chat Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Valant EHR Suite gives you organized document storage and easy access to patient files. Reviewers appreciate uploading external documents and managing paperwork efficiently, though some mention search filters and document export could be more user-friendly. Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks It helps you keep patient records organized, accessible, and secure. Reviewers appreciate the ease of use, logical layout, and cloud storage. Some users mention the interface feels outdated and that the system can be slow at times. For mental health professionals providing therapy to multiple patients at the same time For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Must serve psychiatrists/psychiatric practices Valant EHR Suite offers strong HIPAA compliance, giving you confidence that patient data stays secure and confidential. Reviewers appreciate the system’s privacy safeguards, secure logins, and reduced stress about breaches, making it easier to meet legal requirements. Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Manage and support multiple locations For practices with multiple providers Book meetings and appointments through a website or digital platform Allow communication between the company and patients via messages, SMS, emails, phone, and more Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Prescribing, renewing, and keeping a record of the medicines given to an individual or animal Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Exchange messages in a secure and encrypted manner Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (300) 4.0 Based on 300 reviews ## Pricing Value for money 4.0 (237) Value for money 4.0 (237) 4.0 Based on 237 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (326) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (326) 4.1 Based on 326 reviews ## User reviews Overall rating 4.1 Based on 338 reviews Filter by rating 5(174) 4(92) 3(34) 2(18) 1(20) Mentioned topic Sorted by most recent PS Patricia S. Owner Mental Health Care ### "Nurse Practitioner" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 27, 2026 I stay with Valent mainly because it will be too much work to transfer to a new EHR. I am not happy with the lack of people and support with this company for the price they need to correct this, Pros Valent is a good EHR The major negative is the customer support. It is difficult to reach a live person and resolve problems. Cons Zero customer support, and they are expensive. I have several concerns, and it has been weeks since I got the support needed to resolve the problem. Also, I was given inaccurate information, and no one dealt with that concern. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nubia L. Owner and Psychiatrist Mental Health Care ### "Best in Class EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2026 Great. Amazing. I have everything that i need in one product. Before I had systems that weren't fully integrated. Pros I love that i can separate all my locations easily. I can see who is being seen in various locations and how to document easily with patients in various locations. Love that it's Mental Health Specific. Love the AI. Helps me understand what i potentially missed during the encounter. Cons It's a bit pricey, but worth it. Because i'm getting what i'm paying for and other systems that are less expensive do less. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Curley B. Owner, Psychiatrist Mental Health Care ### "Great Tool For a Solo Practitioner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2026 Its been a seamless way to upload reference material. Create Notes. Create Scheduling. PHQ9 is helpful. Pros Ease of use is really important. Designed for me and modifiable for my practice. Economical. Price was right. Cons Would be great to have an app for providers on a mobile phone. Mobile app is great for patients, but Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Deana S. Owner, Therapist Mental Health Care ### "Good platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 9, 2026 There was a learning curve, but the support is good. I get the help I need when I ask for it. It integrates with my billing and payment platforms. Pros Fully integrative and easy to use. Our team likes the way it connects to billing and the client portal. Cons There are a couple of things that could be improved. One bug I need fixed has not been. I would like a way for clients to confirm appointments in the platform. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Valant seems to work better with multiple providers in the practice. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing Valant EHR Suite Good recommendations from colleagues and others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jesus G. Case Worker Mental Health Care ### "Easy to use EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 4, 2026 A great EHR software, it is very intuitive and easy to use, my workers usually take less than a day to learn it and less than a week to master it. I can send reminders to my clients so they keep compliance with their visits, which is great. Pros Valant provides a great experience, the user experience is very nice, the costumer support is very effective and they are fast to respond and give you an answer. It integrates billing easily and helps me with keeping track of hours of service. The scheduler is very versatile, and helps with the workflow, and I can see how all my staff are doing. Cons The updates might get in the way of your work, but they usually announce when the system is going to be down for maintenance so you can plan ahead. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Kerry T. PMHNP-BC Mental Health Care ### "Valant: Huge timesaver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 19, 2026 Fantastic! It's easy to learn how to use and there has only been one time that it wasn't working for a short amount of time. Pros I love how Valant is developed just for behavioral health. It is easy to use and I love the AI component! I love how I can see my patient's other medications and it gives me an estimated cost of their medications. I have saved a lot of time using Valant. Cons There isn't anything that I don't like but it is a little pricey so I would say that the price is the only downfall. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW scott w. PMHNP Mental Health Care ### "Intuitive psychopharmacological visit notes." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 27, 2026 I researched a number of EHRs before opening my practice. It has been an e3ffective tool to allow me to have a practice on my own, eprescribe, bill, collect, and more. I appreciate the opportunity to be a part of the Beta test on the AI and it has continued to improve over time. Pros I have historically been a bad note taker (since 3rd grade). The Valant EHR has been a valuable tool for five years since opening my private practice. The AI has been incredible and catching everything that is discussed. Even the little things that would have totally skipped my mind to document later. This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to get approved. Cons Not having a student version to accompany PMHNP precepts. There are inconviiences at times but they are addressed promptly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Robert S. OWNER PSYCHIATRIST Medical Practice ### "Long time user dissappointed. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 January 30, 2026 Disappointing But I probably didn't understand enough about the EHR suit structure and if I had understood more I wouldn't have tried it Pros Had the possibility to improve efficiency of charting. Integrated with the existing platform forward looking Cons to little flexibility in structure of the note the notes easily became became over detailed, wordy risk of record containing to much private pt information Dictation option not included in the design Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Hi Robert, we're so sorry to hear that Valant has fallen short of some of your expectations. We would love to provide 1-1 training for note structures and custom templates. Please reach out to our Support team so we can show you the functionality! We're here to assist any way we can. Thank you! JW JILL W. Therapist Mental Health Care ### "Quality Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2026 I have used a number of EHR and Valent has less issues than all of them. It is easier to use, learn, document and retrieve record from. Valant is always upgrading and improving its product and keeping up with current needs and demands. Pros Valant is easy to use, has good technical support and helpful for our practice in communicating. Valant provides us with a system that is accessible and user friendly. It has options for billing, client portals and messaging. Our clients seem to like it. Cons About one time a year we have a few days where it freezes up or is down for several hours. This has improved over time but all the EHR's have this kind of issue. It is accessible in and outside the practice. Switched from [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/) Neither were easy to use, difficult to train staff on and not accessible to clients or our billing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Hi Jill! Thank you for taking the time to write this review. We're so glad to hear that you're enjoying the EHR, and we're glad you are accessing it from within and outside your practice! That's the great thing about having a web-based platform. Thank you again for taking the time to write. LB Latoya B. CEO Hospital & Health Care ### "A Return to Simpler, Smarter Systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 I would rate Valant a 9.5 out of 10. It is an excellent system for both small and large behavioral health practices. Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for TMS-based practices. While there are some opportunities to further enhance billing functionality, the overall ease of training, usability, and workflow efficiency is exceptional. Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds significant value. After years of working with increasingly complex systems, Valant feels like a return to how business used to be done—simpler, more intuitive, and focused on getting the work done rather than working around the system. Pros What I like most about the Valant EHR suite is its integrated design. Clinical, billing, and financial data live in one system, which allows for clearer visibility into operations, aging, and performance without relying heavily on external reporting tools. It reduces data fragmentation and allows teams to understand operational and financial performance in real time. Cons There are a few opportunities to enhance end-user efficiency, such as improved visibility of patient identifiers across screens, more consolidated workflows for credit balance resolution and refunds, and additional system functionality for manual posting. The ability to balance both in the beginning and end, without the need start over when the balance is off. Also, improvement with telehealth functionality. Switched from [RXNT](https://www.capterra.com/p/110018/rxnt/) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Financial visibility, and ease of use for patients and staff is important. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing Valant EHR Suite Cost, ease of use, and setup. Also Valant caters to the mental health community which continues to grow. The ability to support a practice at all sizes matter. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Hi Latoya! We're so glad to hear you're having a good experience with Valant. Thank you for taking the time to write this review! Your feedback means the world to our teams. [View all Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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