# Valant EHR Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Valant EHR Suite Software - reviews, pricing plans, popular comparisons to other Mental Health EHR products and more.

Source: https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/pricing

---

# 

 Valant EHR Suite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Valant EHR Suite

## What is Valant EHR Suite?

Running a successful practice takes more than clinical expertise. Whether you're just starting out or looking to scale, getting a built-for-mental health EHR removes the hurdles, automates your work, and sets you up for growth. Save your team the stress of switching between software when you can complete the entire care cycle - from initial inquiry, eligibility checking and intake, through virtual visits, treatment plans, and payment collection, to billing claims and running reports - all in one system. Imagine what you can do with... Clinical documentation that practically completes itself Reportable outcome measures that score and graph for you Intake packets that send themselves to new patients Telehealth sessions that ensure you get paid Treatment plans that help you pass audits Charges that adjust rates by payer Reports that track your outcomes Thousands of practices like yours rely on Valant to focus their efforts and improve patient outcomes every day.

## What is Valant EHR Suite used for?

[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Therapy Notes](https://www.capterra.com/therapy-notes-software/)

Overall rating

Based on 333 user reviews

Reviews sentiment

Positive

79%

Neutral

10%

Negative

11%

Pros & cons

Comprehensive onboarding and training

Intuitive and simple navigation

Frequent technical problems and glitches

Delayed and inconsistent support responses

Starting price

Free trial  
not available

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## Valant EHR Suite alternatives

Highest Rated

[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

[4.6 (2,818)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting price

$49.95

Per User, Per Month

[4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Starting price

$29.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/alternatives/)

## Who uses Valant EHR Suite?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive onboarding and training

83% positive reviews out of 35

Most reviewers describe training and learning curve as manageable, with supportive staff and helpful resources for new users.

Georgina R

CEO, 1 employee.

"I find it east to use, the finished notes look good and read well, macros work well, the new patient portal looks very professional, lots of upgrades in the past year, customer service has improved, enjoy the training videos"

Frequent technical problems and glitches

86% negative reviews out of 43

Most users report bugs and issues cause system crashes, slowdowns, and unresolved errors that disrupt daily workflows.

Allison M

M.D., CEO, 2 - 10 employees.

"The system goes down or crashes almost every week or two."

Intuitive and simple navigation

84% positive reviews out of 32

Most reviewers find ease of use allows quick access, straightforward navigation, and efficient daily operations.

Delayed and inconsistent support responses

72% negative reviews out of 40

Most reviewers indicate phone and email support involves long wait times, sporadic replies, and unresolved inquiries.

Brenda S

Co-Owner, 2 - 10 employees.

"They do not return voicemails and only respond to emails. "

Behavioral health-focused EHR platform

88% positive reviews out of 24

Most users comment mental health features support professional documentation, efficient workflows, and tailored psychiatric practice needs.

Michael D

Insurance Verification - Billing Specialist, 51 - 200 employees.

"Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user friendly."

Complicated insurance claim management

65% negative reviews out of 34

Some reviewers describe insurance claims as confusing, with integration challenges, denied claims, and limited billing flexibility.

Mary S

Clinical Psychologist, 11 - 50 employees.

"The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has resulted in 3 months of denied claims for multiple clients that now requires an appeal process. "

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

EMR/EHR

4.5 (97)

80.41% of 97 reviewers that rated this feature as important or highly important

Valant EHR Suite helps you maintain organized, secure, and easily accessible patient records. Users think it’s user-friendly, supports electronic prescribing, and enables paperless workflows, but some report slow performance and a dated interface impacting efficiency.

HIPAA Compliant

4.8 (89)

83.15% of 89 reviewers that rated this feature as important or highly important

Valant EHR Suite offers strong privacy protections and compliance with HIPAA regulations, giving you peace of mind about data security. Reviewers appreciate the secure login, confidentiality guarantees, and reduced stress around legal requirements for medical and mental health practices.

Charting

4.6 (76)

76.32% of 76 reviewers that rated this feature as important or highly important

You get flexible charting options for clinical documentation, including templates and note types. Reviewers appreciate the ease of use, ability to document during sessions, and organized record keeping, though some mention slow performance and a need for spell check.

Document Management

4.4 (75)

78.67% of 75 reviewers that rated this feature as important or highly important

Valant EHR Suite gives you effective document management for organizing, uploading, and accessing patient files. Some users report it’s easy to use and keeps records updated, but others find document search and export cumbersome and want better navigation.

Appointment Scheduling

4.7 (72)

80.56% of 72 reviewers that rated this feature as important or highly important

With appointment scheduling, you can easily organize and manage client bookings. Reviewers indicate it’s simple to use, efficient for multiple providers, and helps office workflow, though some mention occasional bugs and scheduling errors after system updates.

For Mental/Behavioral Health

4.6 (73)

79.45% of 73 reviewers that rated this feature as important or highly important

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Valant EHR Suite 57 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

With appointment scheduling, you can easily organize and manage client bookings. Reviewers indicate it’s simple to use, efficient for multiple providers, and helps office workflow, though some mention occasional bugs and scheduling errors after system updates.

Track and manage schedules and meetings via an integrated calendar

You get flexible charting options for clinical documentation, including templates and note types. Reviewers appreciate the ease of use, ability to document during sessions, and organized record keeping, though some mention slow performance and a need for spell check.

Process of submitting and following up on claims with insurance companies

Private online space that lets businesses securely share documents and provide information access to clients

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Valant EHR Suite gives you effective document management for organizing, uploading, and accessing patient files. Some users report it’s easy to use and keeps records updated, but others find document search and export cumbersome and want better navigation.

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Valant EHR Suite helps you maintain organized, secure, and easily accessible patient records. Users think it’s user-friendly, supports electronic prescribing, and enables paperless workflows, but some report slow performance and a dated interface impacting efficiency.

For mental health professionals providing therapy to multiple patients at the same time

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Must serve psychiatrists/psychiatric practices

Valant EHR Suite offers strong privacy protections and compliance with HIPAA regulations, giving you peace of mind about data security. Reviewers appreciate the secure login, confidentiality guarantees, and reduced stress around legal requirements for medical and mental health practices.

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage billing and payments for a healthcare provider

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Manage and support multiple locations

For practices with multiple providers

Book meetings and appointments through a website or digital platform

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Exchange messages in a secure and encrypted manner

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (295)

4.0

Based on 295 reviews

## Pricing

Value for money

4.0 (232)

### Starting price

Free trial  
not available

Value for money

4.0 (232)

4.0

Based on 232 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.1 (322)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (322)

4.1

Based on 322 reviews

## User reviews

Overall rating

4.1

Based on 333 reviews

Filter by rating

5(170)

4(92)

3(34)

2(17)

1(20)

Mentioned topic

Sorted by most recent

SW

scott w.

PMHNP

Mental Health Care

### "Intuitive psychopharmacological visit notes."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 27, 2026

I researched a number of EHRs before opening my practice. It has been an e3ffective tool to allow me to have a practice on my own, eprescribe, bill, collect, and more. I appreciate the opportunity to be a part of the Beta test on the AI and it has continued to improve over time.

Pros

I have historically been a bad note taker (since 3rd grade). The Valant EHR has been a valuable tool for five years since opening my private practice. The AI has been incredible and catching everything that is discussed. Even the little things that would have totally skipped my mind to document later. This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to get approved.

Cons

Not having a student version to accompany PMHNP precepts. There are inconviiences at times but they are addressed promptly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Robert S.

OWNER PSYCHIATRIST

Medical Practice

### "Long time user dissappointed. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

January 30, 2026

Disappointing But I probably didn't understand enough about the EHR suit structure and if I had understood more I wouldn't have tried it

Pros

Had the possibility to improve efficiency of charting. Integrated with the existing platform forward looking

Cons

to little flexibility in structure of the note the notes easily became became over detailed, wordy risk of record containing to much private pt information Dictation option not included in the design

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Hi Robert, we're so sorry to hear that Valant has fallen short of some of your expectations. We would love to provide 1-1 training for note structures and custom templates. Please reach out to our Support team so we can show you the functionality! We're here to assist any way we can. Thank you!

JW

JILL W.

Therapist

Mental Health Care

### "Quality Product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 24, 2026

I have used a number of EHR and Valent has less issues than all of them. It is easier to use, learn, document and retrieve record from. Valant is always upgrading and improving its product and keeping up with current needs and demands.

Pros

Valant is easy to use, has good technical support and helpful for our practice in communicating. Valant provides us with a system that is accessible and user friendly. It has options for billing, client portals and messaging. Our clients seem to like it.

Cons

About one time a year we have a few days where it freezes up or is down for several hours. This has improved over time but all the EHR's have this kind of issue. It is accessible in and outside the practice.

Switched from

[Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)

Neither were easy to use, difficult to train staff on and not accessible to clients or our billing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Hi Jill! Thank you for taking the time to write this review. We're so glad to hear that you're enjoying the EHR, and we're glad you are accessing it from within and outside your practice! That's the great thing about having a web-based platform. Thank you again for taking the time to write.

LB

Latoya B.

CEO

Hospital & Health Care

### "A Return to Simpler, Smarter Systems"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2026

I would rate Valant a 9.5 out of 10. It is an excellent system for both small and large behavioral health practices. Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for TMS-based practices. While there are some opportunities to further enhance billing functionality, the overall ease of training, usability, and workflow efficiency is exceptional. Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds significant value. After years of working with increasingly complex systems, Valant feels like a return to how business used to be done—simpler, more intuitive, and focused on getting the work done rather than working around the system.

Pros

What I like most about the Valant EHR suite is its integrated design. Clinical, billing, and financial data live in one system, which allows for clearer visibility into operations, aging, and performance without relying heavily on external reporting tools. It reduces data fragmentation and allows teams to understand operational and financial performance in real time.

Cons

There are a few opportunities to enhance end-user efficiency, such as improved visibility of patient identifiers across screens, more consolidated workflows for credit balance resolution and refunds, and additional system functionality for manual posting. The ability to balance both in the beginning and end, without the need start over when the balance is off. Also, improvement with telehealth functionality.

Switched from

[RXNT](https://www.capterra.com/p/110018/rxnt/)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Financial visibility, and ease of use for patients and staff is important.

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reasons for choosing Valant EHR Suite

Cost, ease of use, and setup. Also Valant caters to the mental health community which continues to grow. The ability to support a practice at all sizes matter.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2026

Hi Latoya! We're so glad to hear you're having a good experience with Valant. Thank you for taking the time to write this review! Your feedback means the world to our teams.

DE

David E.

Owner

Mental Health Care

### "Valant review 1 year of service "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

January 14, 2026

I have a good experience using it for my practice, however my patients have a different opinion. Delays in processing and system management issues

Pros

Best selling point when I was looking for EHR. I had a meeting with the implementation team to explore services before context

Cons

Minimal system, very few customizable features, app doesn’t always work for residents. Very limited capabilities and function in app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2026

Hi David, we're disappointed to hear this. We'd like to assist with the patient portal difficulties you're facing. Please reach out to our Support team by submitting a ticket here: https://valantsupport.zendesk.com/hc/en-us/requests/new so our team can provide training and record your feedback internally. Your experience is important to us, and we want to make sure all Valant users feel comfortable in the software. Thank you!

RL

Rachel L.

Health Services Supervisor, Nurse Practitioner

Education Management

### "Satisfied Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2026

I built an unusual psychiatric practice inside the local school district. I needed somewhere to document that was not accessible by all the other district staff. I chose Valant because of the versatility and reasonable price. I like that I can fine-tune templates to fit the needs of my practice. I have had prompt help when I have had questions and my questions have been resolved. I also appreciate the availability of help built in to the program with tutorials.

Pros

I like the versatility of Valant. It is also a very affordable product and a good value for the money. I have had good results with customer support. I don't have to bill or deal with payments so I am not familiar with that part of the product. I appreciate the security of the program to store sensitive information.

Cons

I don't really have a least favorite part of Valant. I appreciate the ease of use, and the format allows me to be as detailed as I want to be.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2026

Hi Rachel, this is wonderful! We're so pleased to partner with you and support your unusual practice structure. Thank you for taking the time to write. We're very grateful for your time!

NE

Nasrin E.

Psychologist

Mental Health Care

### "Best Comprehensive Secure Mental Health EHR on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 30, 2025

The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make practicing easier.

Pros

General practice management (HIPAA compliant, security, confidentiality, scheduling, documentation options/formats, telehealth, new Ai features for easier yet secure/confidential/HIPAA compliant documentation, treatment planning features, billing, payment, faxing, confidential communication with the clients/staff, customer support and training) from the start and through out the time for a practice. Dedicated trainer to show a new comer the ropes when initially joining, which makes it easy to process and apply all the informative instructions on Knowledge Base pages. Responsive to suggestions made by practitioners and users to make the platform comprehensive and user friendly including the bugs fixes and issues that come up.

Cons

Lack of availability of a personal trainer every time there is a major update. However, it is good that training sessions are offered frequently that users can take advantage of it. It is becoming more and more expensive for a practice, but still provides value for money due to the comprehensive nature of it and staff's responsiveness to problems and suggestions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2026

Hi Nasrin, thank you so much for your feedback! We're so glad to hear you're pleased with Valant and the Knowledge Base. Your feedback is helpful for understanding user preferences for training after major updates too. Thank you again for taking the time to write.

JF

jaclyn f.

clinician

Health, Wellness and Fitness

### "Still enjoying Valant."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 24, 2025

I’ve use this program for a long time and I found it to be perfectly suited for my needs. It is quick intuitive and encompasses a lot.

Pros

I haven’t using this AHR for approximately two years now and I have had no problem with it. It can handle a lot of information and is easy to use.

Cons

The program offer so much that it takes some time to understand all that offers and how to access these things, such as treatment plan interventions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2026

Thank you, Jaclyn! We appreciate you taking the time to write this review and we're so glad to hear you're having a good time with Valant! We appreciate your partnership.

DY

Dr. Yolonda F.

Clinician

Mental Health Care

### "Terrible platform - Stay away! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 4, 2025

Terrible! I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it.

Pros

I don't...if I could give it zero stars I would. There is nothing about this platform that I like. It is only second to the worst platform I have used in my 30 years of practice.

Cons

This is not a user-friendly or intuitive platform. It takes six different clicks just to document a session, sign and lock the document. Treatment plan page will default to top of the page when entering goals, objectives and interventions which means you have to be very mindful of which you are working on and scroll down to the appropriate tab to enter information. Dashboard also defaults to original display so anytime you leave you have to reset your preferences all over again. There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Leadership decided to switch without getting feedback from providers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2026

Hi Dr. Yolanda, we're disappointed to hear this. We'd like to assist with the usability difficulties you're facing. Please reach out to our Support team by submitting a ticket here: https://valantsupport.zendesk.com/hc/en-us/requests/new so our team can provide training and record your feedback internally. Your experience is important to us, and we want to make sure all Valant users feel comfortable in the software. Thank you!

BS

Breanna S.

Clinical Director

Mental Health Care

### "We love the Valant Platform! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 3, 2025

Wonderful! My clinicians love the platform. Clients are able to utilize it with ease. The calendar and scheduling is super helpful.

Pros

It helps us to have an efficient work flow and it is user friendly. The tutorials are helpful when first learning the program.

Cons

Some aspects of the treatment plan. I wish that there were more options for goals and interventions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2026

Hi Breanna! Thank you for taking the time to write. We're so glad to hear you're having a good time with Valant, and we appreciate your candid feedback related to treatment plans. We've shared your thoughts with our teams. Thank you again for your review.

[View all Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

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