--- title: "Valant EHR Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Valant EHR Suite the right Mental Health solution for you? Explore 340 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Valant EHR Suite 4.2 (340) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Valant EHR Suite Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews LB Latoya B CEOHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for TMS-based practices. While there are some opportunities to further enhance billing functionality, the overall ease of training, usability, and workflow efficiency is exceptional.“ January 15, 2026 KM Kristen M C.E.O., L.P.C.Mental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Updates create some issues occassionally so there is a need to submit tickets to Valant when this happens and once you enter a billing code and amount charged for a client it never changes so the billing professional has to manually edit this amount if billing amount changes for a billing code even if you change amount in the baseline info. “ June 24, 2025 SG Stacy G Clinical PsychologistMental Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or data does not have to be entered each week (like in Cerner).“ February 27, 2025 DF Dr. Yolonda F ClinicianMental Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while.“ December 4, 2025 DS Deana S Owner, TherapistMental Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “Our team likes the way it connects to billing and the client portal.“ May 9, 2026 DH Dr. C. Keith H CEOMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Doctor First's tech support is pretty terrible, even when our Valant rep is trying to reach out to them.“ June 29, 2026 LB Latoya B CEOHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds significant value.“ January 15, 2026 AM Allison M M.D., CEOMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies.“ October 20, 2025 ## Showing most helpful reviews Showing 1-25 of 340 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Manager Used the software for: 3-5 years ### "Made for Mental Health Providers" November 2, 2026 5.0 Responsive customer support team, gets answers and resolves issues in a timely manner. MyIo app is easy to use with patients Pros Ease of use for mental health providers, Patient communication, Billing ease, Appointment scheduler, Notes. Cons Not easy to communicate with outside apps, and takes a long time to make changes, and integrating with other programs Review Source R Reviewer CEO Used the software for: 3-5 years ### "Valant Rocks" June 30, 2026 5.0 Our group has been using Valant since 2014--it keeps getting better and better! It got a complete remake about 5 years ago and it has taken off like a rocket since. Pros Ease of use, and it just keeps getting better and better. Both the clinician side and the billing side are great! Cons Doctor First, the e-prescribing module. Doctor First's tech support is pretty terrible, even when our Valant rep is trying to reach out to them. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Nurse Practitioner" June 1, 2026 2.0 I stay with Valent mainly because it will be too much work to transfer to a new EHR. I am not happy with the lack of people and support with this company for the price they need to correct this, Pros Valent is a good EHR The major negative is the customer support. It is difficult to reach a live person and resolve problems. Cons Zero customer support, and they are expensive. I have several concerns, and it has been weeks since I got the support needed to resolve the problem. Also, I was given inaccurate information, and no one dealt with that concern. Review Source R Reviewer Owner, Psychiatrist Used the software for: 3-5 years ### "Great Tool For a Solo Practitioner" May 21, 2026 5.0 Its been a seamless way to upload reference material. Create Notes. Create Scheduling. PHQ9 is helpful. Pros Ease of use is really important. Designed for me and modifiable for my practice. Economical. Price was right. Cons Would be great to have an app for providers on a mobile phone. Mobile app is great for patients, but Review Source R Reviewer Owner and Psychiatrist Used the software for: 3-5 years ### "Best in Class EHR" May 21, 2026 5.0 Great. Amazing. I have everything that i need in one product. Before I had systems that weren't fully integrated. Pros I love that i can separate all my locations easily. I can see who is being seen in various locations and how to document easily with patients in various locations. Love that it's Mental Health Specific. Love the AI. Helps me understand what i potentially missed during the encounter. Cons It's a bit pricey, but worth it. Because i'm getting what i'm paying for and other systems that are less expensive do less. Review Source R Reviewer Owner, Therapist Used the software for: 1-3 years ### "Good platform" May 13, 2026 5.0 There was a learning curve, but the support is good. I get the help I need when I ask for it. It integrates with my billing and payment platforms. Pros Fully integrative and easy to use. Our team likes the way it connects to billing and the client portal. Cons There are a couple of things that could be improved. One bug I need fixed has not been. I would like a way for clients to confirm appointments in the platform. Review Source R Reviewer Case Worker Used the software for: 3-5 years ### "Easy to use EHR" May 7, 2026 5.0 A great EHR software, it is very intuitive and easy to use, my workers usually take less than a day to learn it and less than a week to master it. I can send reminders to my clients so they keep compliance with their visits, which is great. Pros Valant provides a great experience, the user experience is very nice, the costumer support is very effective and they are fast to respond and give you an answer. It integrates billing easily and helps me with keeping track of hours of service. The scheduler is very versatile, and helps with the workflow, and I can see how all my staff are doing. Cons The updates might get in the way of your work, but they usually announce when the system is going to be down for maintenance so you can plan ahead. Review Source R Reviewer PMHNP-BC Used the software for: 1-3 years ### "Valant: Huge timesaver!" April 21, 2026 5.0 Fantastic! It's easy to learn how to use and there has only been one time that it wasn't working for a short amount of time. Pros I love how Valant is developed just for behavioral health. It is easy to use and I love the AI component! I love how I can see my patient's other medications and it gives me an estimated cost of their medications. I have saved a lot of time using Valant. Cons There isn't anything that I don't like but it is a little pricey so I would say that the price is the only downfall. Review Source R Reviewer PMHNP Used the software for: 3-5 years ### "Intuitive psychopharmacological visit notes." March 30, 2026 5.0 I researched a number of EHRs before opening my practice. It has been an e3ffective tool to allow me to have a practice on my own, eprescribe, bill, collect, and more. I appreciate the opportunity to be a part of the Beta test on the AI and it has continued to improve over time. Pros I have historically been a bad note taker (since 3rd grade). The Valant EHR has been a valuable tool for five years since opening my private practice. The AI has been incredible and catching everything that is discussed. Even the little things that would have totally skipped my mind to document later. This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to get approved. Cons Not having a student version to accompany PMHNP precepts. There are inconviiences at times but they are addressed promptly. Review Source R Reviewer OWNER PSYCHIATRIST Used the software for: Less than 1 year ### "Long time user dissappointed. " February 7, 2026 4.0 Disappointing But I probably didn't understand enough about the EHR suit structure and if I had understood more I wouldn't have tried it Pros Had the possibility to improve efficiency of charting. Integrated with the existing platform forward looking Cons to little flexibility in structure of the note the notes easily became became over detailed, wordy risk of record containing to much private pt information Dictation option not included in the design Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Great Move to a new EHR" October 22, 2021 5.0 The reports are incredible. It also allows my staff to complete comprehensive notes in minutes rather than hours. Pros The customer service is incredible. The program is intuitive and able to handle multiple functions. With the onboarding staff you can customize the options to fit your practice needs. Cons Large learning curve but completely worth it. Review Source R Reviewer Administrator Used the software for: 3-5 years ### "Valant EMR for Medical Professionals" May 20, 2025 5.0 I have been using Valant for over ten years successfully for several practices. I have recommended it to my colleagues. Pros HIPAA, Security, debit/credit card processing, and portal. Also, the software engineers are available until 8pm EST, knowledgeable, and listen to suggestions for updates. Cons The learning curve was challenging for me at first, but worth the effort, since it forms another layer of security for management versus employees. Review Source DE David E. Owner Used the software for: 1-3 years ### "Valant review 1 year of service " January 15, 2026 3.0 I have a good experience using it for my practice, however my patients have a different opinion. Delays in processing and system management issues Pros Best selling point when I was looking for EHR. I had a meeting with the implementation team to explore services before context Cons Minimal system, very few customizable features, app doesn’t always work for residents. Very limited capabilities and function in app. Review Source R Reviewer Nurse Practitioner Used the software for: Less than 1 year ### "Easy and Streamlined" November 12, 2025 5.0 Really good and friends who use and like it. They all stay with it because it keeps on developing really well for Behavioral Health Pros Its individualized to me and my practice. Very easy and streamlined. I am a practicing Nurse Practitioner and it works for my industry Cons Little expensive. But we know that it's important to have features that work for presrcibers so worth the cost Review Source R Reviewer Health Services Supervisor, Nurse Practitioner Used the software for: 3-5 years ### "Satisfied Customer" January 7, 2026 5.0 I built an unusual psychiatric practice inside the local school district. I needed somewhere to document that was not accessible by all the other district staff. I chose Valant because of the versatility and reasonable price. I like that I can fine-tune templates to fit the needs of my practice. I have had prompt help when I have had questions and my questions have been resolved. I also appreciate the availability of help built in to the program with tutorials. Pros I like the versatility of Valant. It is also a very affordable product and a good value for the money. I have had good results with customer support. I don't have to bill or deal with payments so I am not familiar with that part of the product. I appreciate the security of the program to store sensitive information. Cons I don't really have a least favorite part of Valant. I appreciate the ease of use, and the format allows me to be as detailed as I want to be. Review Source R Reviewer Psychologist Used the software for: 3-5 years ### "Best Comprehensive Secure Mental Health EHR on the market" January 2, 2026 5.0 The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make practicing easier. Pros General practice management (HIPAA compliant, security, confidentiality, scheduling, documentation options/formats, telehealth, new Ai features for easier yet secure/confidential/HIPAA compliant documentation, treatment planning features, billing, payment, faxing, confidential communication with the clients/staff, customer support and training) from the start and through out the time for a practice. Dedicated trainer to show a new comer the ropes when initially joining, which makes it easy to process and apply all the informative instructions on Knowledge Base pages. Responsive to suggestions made by practitioners and users to make the platform comprehensive and user friendly including the bugs fixes and issues that come up. Cons Lack of availability of a personal trainer every time there is a major update. However, it is good that training sessions are offered frequently that users can take advantage of it. It is becoming more and more expensive for a practice, but still provides value for money due to the comprehensive nature of it and staff's responsiveness to problems and suggestions. Review Source R Reviewer Mental Health Counselor Used the software for: Less than 1 year ### "An awesome behavioral health tool that facilitates overall workflow!" December 16, 2024 5.0 Implementation was not a difficult process. We got a lot of support and did not have any major issues besides maybe some scheduling concerns with trainers. We have been able to navigate the system and address things quickly and most everybody in the office is using the system to the full capacity. We have enjoyed continuous updates and improvements to the system and really appreciated some of the updates as they have facilitated workflow. We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while. Pros It is easy to use and navigate. It definitely is catered to behavioral health professionals and that is easy to see. The implementation is not near as intense as what other programs might look like. Cons I do not like that it is advertised as customizable but the notes portion of it is not truly customizable. You should be able to create your own assessment and note just like the customizable intake paperwork packets etc. Review Source R Reviewer Owner, President, CEO, and LPC Used the software for: Less than 1 year ### "Valant Year in Review" December 12, 2024 4.0 Overall, I think it is a good software program for the cost incurred. I don't like that I can't decrease the number of valid users during the reporting year. As such, I paid an extra $120 per month for a provider that left the group for an additional six months. Pros Ease of use for documentation, ability to keep Practice Management and EHR within one system, cost Cons System reports are difficult to navigate and difficult to gain information I need Review Source David M. Co Owner, President, Psychiatrist Used the software for: 3-5 years ### "Decades Review of Using Valant EMR - Worth It" November 18, 2024 5.0 It's been very fluid and easy to use. And in our industry that's important. Pros Very easy to use. I compare it to other software systems that are easy. There's a certain autonomy to the system that i very much appreciate. Suicidal sections in the progress notes show how much Valant understands our workflows. Cons Looking for a couple more outcome measures but love the ones that are there. Review Source MR Megan R. Director of patient relations Used the software for: 3-5 years ### "We love Valant!" October 13, 2023 5.0 We love the secure message feature. Another feature we rely on are the automated appointment reminders. Our patients heavily rely on them too. Pros This is a very user friendly platform. I'm not the most computer savvy person, and the knowledge base is a fantastic resource if I ever need a refresher on how to do anything. Valant is always coming out with upgrades and new features that continue to effectively help with time saving, patient relations etc. Cons The hold times to get through to someone over the phone for help can be quite long. Fortunately, a lot of information can be found in the knowledge base, but sometimes you need to speak to an agent and the hold times can be excessive. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Very Pleased" July 15, 2025 5.0 Been using Valant for 14 years and have yet to be disappointed. Very pleased with the overall performance of the system Pros responsive to needs, geared to psych setting. the support staff are very proficient and act quickly to solve any problems that arise. Cons None Review Source R Reviewer Physician Assistant Used the software for: 1-3 years ### "Highly Recommend Valant for outpatient psychiatry. " May 12, 2025 5.0 I would highly recommend Valant for outpatient Psychiatry as it is simple to use, offers portal communication, and also allows notes to carrying forward. Pros I like the simplicity and ease of use. Less bulky compared to many other EHR's I have used over the years. Cons I have had some issues with electronic labs however, I don't think that is a Valant issue and more likely the lab being used to order electronic labs. Review Source R Reviewer Office manager Used the software for: 1-3 years ### "First year of Valant in the books" February 6, 2025 4.0 Implementation was rough as the clearinghouse dropped the ball. Otherwise things have been going pretty well. Pros The ability to view multiple screens at one time without having to get out of something you are working on. Cons The fact the support takes forever to get back to you when you open a ticket. Review Source R Reviewer Outpatient Therapist Used the software for: 3-5 years ### "Superb EHR Management Product/Service" March 5, 2025 5.0 I am very happy with Valant compared to another EHR program I used previously. Pros Ease of use, scheduling and documentation. Cons The interface is sometimes difficult to navigate on some screens. Review Source R Reviewer Clinician Used the software for: 1-3 years ### "Happy Camper" February 12, 2025 5.0 It's a great platform that makes a seamless expereince. Pros It's so clear and easy to use the tabs make it structured so I don't forget anything Cons I wish there would be a app for the providers Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.