# Valant EHR Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Valant EHR Suite the right Mental Health solution for you? Explore 338 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews --- Valant EHR Suite 4.1 (338) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Valant EHR Suite Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews Comprehensive onboarding and resources 83% positive reviews out of 36 Most reviewers indicate training and learning curve are manageable, citing helpful staff, resources, and smooth onboarding. Frequent technical problems and downtime 87% negative reviews out of 45 Most reviewers report bugs and issues, including system crashes, slow performance, unresolved glitches, and recurring connectivity problems. Allison M M.D., CEO, 2 - 10 employees. "The system goes down or crashes almost every week or two." Intuitive and accessible interface 86% positive reviews out of 36 Most reviewers find ease of use important, highlighting straightforward navigation and minimal effort for daily tasks. Slow and inconsistent support responses 69% negative reviews out of 42 Some reviewers report phone and email support is slow, difficult to reach, and often unhelpful in resolving issues. Brenda S Co-Owner, 2 - 10 employees. "They do not return voicemails and only respond to emails. " Behavioral health-focused EHR platform 88% positive reviews out of 26 Most reviewers describe mental health specialization as vital, offering tailored features for behavioral health practices. Michael D Insurance Verification - Billing Specialist, 51 - 200 employees. "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user friendly." Complicated insurance claim processes 63% negative reviews out of 35 Some reviewers describe insurance claims as confusing, with frequent denials, integration issues, and limited billing flexibility. Mary S Clinical Psychologist, 11 - 50 employees. "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has resulted in 3 months of denied claims for multiple clients that now requires an appeal process. " ## Showing most helpful reviews Showing 1-25 of 338 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shannon S. CEO Mental Health Care Used the software for: 6-12 months ### "Great Move to a new EHR" October 14, 2021 5.0 The reports are incredible. It also allows my staff to complete comprehensive notes in minutes rather than hours. Pros The customer service is incredible. The program is intuitive and able to handle multiple functions. With the onboarding staff you can customize the options to fit your practice needs. Cons Large learning curve but completely worth it. Alternatives considered [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing Valant EHR Suite The customer service and the ability to customize. Switched from [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/) Med Management requirement Review Source Response from Valant Medical Solutions October 22, 2021 Thank you for taking the time to write a review, Shannon. We enjoy working with you and your practice! AZ Alishia Z. Clinical Supervisor Mental Health Care Used the software for: 6-12 months ### "1 year with Valant and counting" November 3, 2025 4.0 So far so good and I'm looking forward to the future. It's a simple system with great upgrades and helpful task reminders. Pros It is simple to use. The tutorial videos are helplful and customer service helps even more. They have provided great short cuts for me too. I love the tasks on the Dashboard because I need an extra level of accountability. I noticed that the system is updated all the time and I love this. Feedback is taken into account and the changes are very helpful. Cons I did not know it was apart of the Amazon Web Service until the outage. I do have concerns that this system is apart of one of the 3 largest cloud systems which could make us a target for breaches. I'd like to know what is being done to be sure we are protected moving forward. Is it possible to have the appointment calendar accessible offline? Just a thought Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Valant EHR Suite Accountability was most important to me at the time. Switched from [CarePaths EHR](https://www.capterra.com/p/86870/CarePaths-EHR/) I needed more accountability, in particular that tasks reminders Review Source Response from Valant Medical Solutions November 3, 2025 Hi Alishia, thank you for taking the time to write this review! We're pleased to report that Valant user data and patient data are secure. Our database backups are stored outside of our core servers and are protected by triple redundancy. Data and backups were not impacted by the AWS outage. Regarding the outage, AWS is the world’s most comprehensive and broadly adopted cloud, and has had remarkable uptimes of 99.99%, with no similar outages for the previous four years. We are confident that we have invested in the best partner for the infrastructure for our platform and do not anticipate similar disruptions. We've shared your suggestion for offline calendar access with our team to consider developing. We appreciate knowing more about what we can do to provide a five-star experience. Thank you again! DYF Dr. Yolonda F. Clinician Mental Health Care Used the software for: Less than 6 months ### "Terrible platform - Stay away! " December 4, 2025 1.0 Terrible! I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it. Pros I don't...if I could give it zero stars I would. There is nothing about this platform that I like. It is only second to the worst platform I have used in my 30 years of practice. Cons This is not a user-friendly or intuitive platform. It takes six different clicks just to document a session, sign and lock the document. Treatment plan page will default to top of the page when entering goals, objectives and interventions which means you have to be very mindful of which you are working on and scroll down to the appropriate tab to enter information. Dashboard also defaults to original display so anytime you leave you have to reset your preferences all over again. There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Leadership decided to switch without getting feedback from providers. Review Source Response from Valant Medical Solutions January 7, 2026 Hi Dr. Yolanda, we're disappointed to hear this. We'd like to assist with the usability difficulties you're facing. Please reach out to our Support team by submitting a ticket here: https://valantsupport.zendesk.com/hc/en-us/requests/new so our team can provide training and record your feedback internally. Your experience is important to us, and we want to make sure all Valant users feel comfortable in the software. Thank you! KS Katy S. Co-Owner Mental Health Care Used the software for: 2+ years ### "Grateful I chose Valant" October 29, 2025 5.0 I do recommend Valant and glad I chose it for our rapidly growing practice. It's good for a small group and can grow with you. Pros Valant is intuitive to use and navigate through. Customer support is wonderful. Behavioral health focused and often adding new features that make it easier on the providers and clients. Cons It goes down and can be glitchy more often lately and this creates frustration on our team and takes our time to manage impact this has on clients. I wish it was easier to pay your bill....please implement Echeck. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[Alma SIS](https://www.capterra.com/p/133283/Alma/) Reason for choosing Valant EHR Suite Superior features for a growing practice. Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Started my own company and needed to find an EHR that was developed with focus on mental health and a company with quick growth. Review Source Response from Valant Medical Solutions November 3, 2025 Hi Katy, Thank you for your review! We're so glad to hear Valant is working for your rapidly growing practice. We've shared your suggestion for echeck functionality with our team to consider implementing. Please know we review each of these comments individually. Similarly, we track and immediately prioritize all reports of functionality issues, and apologize if you experienced the global Amazon Web Services outage in October, 2025. Valant is committed to supporting your practice and the important work you do in behavioral health! Thank you again for your partnership. NC Noelle C. Administrator Management Consulting Used the software for: 2+ years ### "Valant EMR for Medical Professionals" May 19, 2025 5.0 I have been using Valant for over ten years successfully for several practices. I have recommended it to my colleagues. Pros HIPAA, Security, debit/credit card processing, and portal. Also, the software engineers are available until 8pm EST, knowledgeable, and listen to suggestions for updates. Cons The learning curve was challenging for me at first, but worth the effort, since it forms another layer of security for management versus employees. Alternatives considered [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing Valant EHR Suite It was not cost effective for a single practitioner without insurance claim needs. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Valant allows more control over medical billing. Review Source Response from Valant Medical Solutions June 4, 2025 Hi Noelle, thank you for taking the time to write! We're so glad to hear you're pleased with Valant and that you continue to recommend our software to other practices. We're here to support all behavioral health professionals. Thank you! CM Carmen M. COO Mental Health Care Used the software for: 1-2 years ### "“Best EHR”" November 26, 2025 5.0 Pros Very easy to manage, never have any problems. What I like the most is that is very easy to navigate .love it! Cons I like it all.. when I have questions, they answer fast.. very easy to manage and system never goes down. Switched from [AZZLY Rize](https://www.capterra.com/p/147005/AZZLY/) System went down a lot and took forever- to response Review Source Response from Valant Medical Solutions December 4, 2025 Hi Carmen! Thank you so much for taking the time to write this review. We're so glad to hear you're having a good time with Valant! We're here to support your practice and appreciate your partnership. SK Stacy K. Nurse Practitioner Mental Health Care Used the software for: 6-12 months ### "Easy and Streamlined" November 6, 2025 5.0 Really good and friends who use and like it. They all stay with it because it keeps on developing really well for Behavioral Health Pros Its individualized to me and my practice. Very easy and streamlined. I am a practicing Nurse Practitioner and it works for my industry Cons Little expensive. But we know that it's important to have features that work for presrcibers so worth the cost Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) needed a better system designed for my industry. Review Source Response from Valant Medical Solutions November 12, 2025 Hi Stacy! We're so glad you took the time to write this review, and that Valant has been working well for your practice! Thank you for your partnership. SG Stacy G. Clinical Psychologist Mental Health Care Used the software for: 1-2 years ### "Valant for Clinical Psych" February 27, 2025 5.0 This is my favorite of all the different EMR programs I've used. The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or data does not have to be entered each week (like in Cerner). Pros The ease of use with clear sections for documentation. I also really like how information is carried over between notes which helps track what has happened in previous sessions. I also like how the group notes are distributed and it's helpful to be able to save and edit macros. Cons I wish I could remove tabs that are not needed in my typical note template and have options to "personalize" my notes, like saving certain subheadings within a template. Review Source Response from Valant Medical Solutions May 12, 2025 Hi Stacy, thank you for taking the time to write! We appreciate your comments and are glad to hear you're enjoying the documentation features within Valant. RC Robert C. Owner, provider Mental Health Care Used the software for: 1-2 years ### "CASI counseling" February 11, 2025 5.0 Very positive. Good support and follow through Pros Logic of the system and the comprehensiveness of the system are among my positives for Valent. Cons Another new thing I had to learn.....blah blah blah Switched from [Practice Pro](https://www.capterra.com/p/115871/PT-Practice-Pro/) Discontinued support and became cumbersome. No longer supported our product and it became time to evolve to the cloud Review Source Response from Valant Medical Solutions May 12, 2025 Hi Robert, thank you for taking the time to write! We're glad to hear you're having a good time using Valant and that you find it logical and comprehensive. We appreciate your partnership! NE Nasrin E. Psychologist Mental Health Care Used the software for: 2+ years ### "Best Comprehensive Secure Mental Health EHR on the market" December 30, 2025 5.0 The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make practicing easier. Pros General practice management (HIPAA compliant, security, confidentiality, scheduling, documentation options/formats, telehealth, new Ai features for easier yet secure/confidential/HIPAA compliant documentation, treatment planning features, billing, payment, faxing, confidential communication with the clients/staff, customer support and training) from the start and through out the time for a practice. Dedicated trainer to show a new comer the ropes when initially joining, which makes it easy to process and apply all the informative instructions on Knowledge Base pages. Responsive to suggestions made by practitioners and users to make the platform comprehensive and user friendly including the bugs fixes and issues that come up. Cons Lack of availability of a personal trainer every time there is a major update. However, it is good that training sessions are offered frequently that users can take advantage of it. It is becoming more and more expensive for a practice, but still provides value for money due to the comprehensive nature of it and staff's responsiveness to problems and suggestions. Review Source Response from Valant Medical Solutions January 7, 2026 Hi Nasrin, thank you so much for your feedback! We're so glad to hear you're pleased with Valant and the Knowledge Base. Your feedback is helpful for understanding user preferences for training after major updates too. Thank you again for taking the time to write. MH Mark H. Mental Health Counselor Mental Health Care Used the software for: 6-12 months ### "An awesome behavioral health tool that facilitates overall workflow!" December 10, 2024 5.0 Implementation was not a difficult process. We got a lot of support and did not have any major issues besides maybe some scheduling concerns with trainers. We have been able to navigate the system and address things quickly and most everybody in the office is using the system to the full capacity. We have enjoyed continuous updates and improvements to the system and really appreciated some of the updates as they have facilitated workflow. We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while. Pros It is easy to use and navigate. It definitely is catered to behavioral health professionals and that is easy to see. The implementation is not near as intense as what other programs might look like. Cons I do not like that it is advertised as customizable but the notes portion of it is not truly customizable. You should be able to create your own assessment and note just like the customizable intake paperwork packets etc. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Valant EHR Suite Support during implementation as well as being able to have a more personal interaction with somebody about questions and concerns. Recommendation from an office that we worked with. Review Source DM David M. Co Owner, President, Psychiatrist Mental Health Care Used the software for: 2+ years ### "Decades Review of Using Valant EMR - Worth It" November 7, 2024 5.0 It's been very fluid and easy to use. And in our industry that's important. Pros Very easy to use. I compare it to other software systems that are easy. There's a certain autonomy to the system that i very much appreciate. Suicidal sections in the progress notes show how much Valant understands our workflows. Cons Looking for a couple more outcome measures but love the ones that are there. Switched from [Empathic](https://www.capterra.com/p/138792/Empathic/) Needed improved integration. Our previous system was not as high quality. Review Source DRD Dr. Rashesh D. Psychiatrist Health, Wellness and Fitness Used the software for: 2+ years ### "Valant EHR review " October 2, 2024 4.0 overall experience is OK but could be better. Glad someone is asking for feedback and I have provided everytime at the booth at conferences Please look into other EHR and integrate/ personalize notes Last about 2 yrs or so valant is trying to improve compared to first 5 yrs I had used which is good. Pros Arguably one of the best EHR for behavioral health I am using for the last 8 yrs Cons 1) No ability to personalize the notes templates for intake / progress notes 2) Adding any measure to a note goes on the top even above Chief complaint or HPI 3) Suicide risk factors, protective factors and prevention plans should be looked at carefully and edited 4) integrate labs into EHR through quest/ lab corp and automatically added 5) Not top notch UX/UI 6) quite often down and issues with valant and occasionally drfirst. More issues with Valant 7) my staff have noticed no prompt service for customer care, takes a bit more time Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Reason for choosing Valant EHR Suite recommended by a colleague and talking to valant booth Review Source NK Nigel K. Owner Operator Hospital & Health Care Used the software for: 6-12 months ### "Expensive and outdated but with great customer support" March 1, 2024 2.0 n summary, high price, tired appearance and clunky performance. For a solo, cash only practice, I would suggest Simple Practice is a cheaper and comparable (often better) alternative. For prescribers - sign up for an independent e prescribing account, 600-800 per year depending on the platform. If you have a group practice and are looking to track insurance integration, this is probably Valant’s strength but if this is your primary aim, there are better alternatives on the market. Charging fees for services which are “Standard” on other platforms adds to the bloated cost. That being said, the customer service was excellent. My questions were answered by email and phone relatively quickly and I cannot thank them enough. Pros \- Calendar - scheduling/billing/notes accessed all from one screen. - Integrated CC processing. Third party processor (Elavon) provides details statements for easy bookkeeping. -Easy to submit insurance claims (albeit only after a protracted setup process with Change Healthcare) - Insurance ERA integration (not perfect - for example UHC has many subsidiaries and it requires registering each once with Change Healthcare for the ERAs to appear in Valant. This is a hugely time consuming process and I never managed to get all my payers correctly registered.) - Reliable. Minimal downtime. Support is very accessible. - Pt statements are simple and clear and superbills have been consistently accepted by payors without any issue - Able to integrate multiple providers and multiple locations. Effective for tracking insurance reimbursement from multiple payers across multiple locations. This is Valet’s key strength. Cons \- Looks and handles like Windows Vista. Clunky and outdated. Functions are often behind multiple drop-down menus and not always intuitively bundled together.. However, it functions well enough once learnt. - Significant learning curve, particularly in understanding the billing/accounting aspects. Educational videos are detailed but incredibly dry and time consuming to work through - Integrated CC processor is expensive! An additional $2-3 per visit billed quickly adds up and is a high price to pay for convenience. - No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant. There is the option to add a blank tab and use a third party software like text expander to add in templates that way. - Esignitaure for documents is an additional fee. This quickly became prohibitively expensive. I returned to using third party options such as DocuSign and Adobe Sign, both of which were cheaper. Note that this function is free with Simple Practice which is over 60% cheaper! - Note writer is tabbed, awkward and clunky. Unable to scroll through the note as a whole. Option to add Macro is outdated. I used TextExpander as it was faster, despite additional expense - The patient portal is unreliable. I had patients complain about being redirected to a portal for another practice, for example. This raised other concerns about data security and HIPAA. - Note writing tool is difficult to customize and cumbersome to operate. Notes are difficult to customize and the available options are often outdated and include multiple redundant options. - Templates were clunky and awkward to customize. The tabbed interface is cumbersome and outdated. The templates are very click heavy with a lot of redundant information and the notes generated are often bloated which makes reviewing far more labor intensive and time consuming than it needs to be. The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each note in turn or downloading the whole lot, every time you need to check the plan form the last visit or the labs from two visits ago… - “Integrated” prescribing is actually a link-out to Rcopia. Cannot navigate back and forth between prescribing window and pt notes. Be aware that a standalone DrFirst account costs approximately $650 per year and the standalone experience is identical. There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”. It isn’t. - Mobile app is an HTML throwback that made me nostalgic for college. Limited functionality makes it practically unusable. -Notes are turned in to pdf files on signing which makes searching or quickly reading past notes very difficult. Open each pdf individually rather than scrolling through text in the window. - Very expensive. Double the cost of some competitors. $300 + per provider plus additional costs for Rcopia and additional costs for electronic document handling and costs for patient reminders. All becomes very expensive very quickly. Unless I were filing a significant number of insurance claims or managing insurance claims across multiple locations and providers, it is hard to justify the high price tag. Even so, there are cheaper alternatives. Simple Practice has comparable functionality and is a third of the price. Even accounting for a third party e prescribing service. Patient age - this sounds minor but grows to become a major annoyance. The patients’ age is only displayed on the patient record screen so when not writing or prescribing, it involves clicking through another couple of screens in a new tab. It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Valant EHR Suite I was sold on the insurance processing capabilities and the mental health tailored aspects of the software Review Source ST Sheryl T. LPN Mental Health Care Used the software for: 1-2 years ### "Reviewing Valant from the Nurse" October 17, 2023 5.0 My overall experience with Valant has been very positive I believe. It has been fairly easy to navigate and find and access what I need to do my job. That said it has made my job a whole lot easier and less stressful than having to deal with , say Epic, which took me a good 2 months to learn to navigate . I feel I can do my job more efficiently when I can access what I need in less time. Pros Valant has been the easiest EHR for me to use in navigating as a nurse. It is easy to pend medications for Providers to sign off on, easy to put notes in a chart when patients call. I find most aspects very user friendly and enjoy sending PA's from the Dashboard also instead of going to Cover My Med's. Cons The thing I like least about Valant would be the difficulty in selection of Pharmacy's in Rcopia at times. That can be a real pain. Switched from [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Because I changed jobs, went from working with a Pediatric Group to a Psychiatric group. Review Source lG lauren G. Office manager Mental Health Care Used the software for: 1-2 years ### "First year of Valant in the books" February 4, 2025 4.0 Implementation was rough as the clearinghouse dropped the ball. Otherwise things have been going pretty well. Pros The ability to view multiple screens at one time without having to get out of something you are working on. Cons The fact the support takes forever to get back to you when you open a ticket. Review Source SB Scott B. Physician Assistant Mental Health Care Used the software for: 1-2 years ### "Highly Recommend Valant for outpatient psychiatry. " May 11, 2025 5.0 I would highly recommend Valant for outpatient Psychiatry as it is simple to use, offers portal communication, and also allows notes to carrying forward. Pros I like the simplicity and ease of use. Less bulky compared to many other EHR's I have used over the years. Cons I have had some issues with electronic labs however, I don't think that is a Valant issue and more likely the lab being used to order electronic labs. Review Source Response from Valant Medical Solutions May 12, 2025 Hi Scott, thank you for taking the time to write! We're so glad to hear you're having a good time with Valant for outpatient psychiatry. We're grateful for your partnership. LB Laporsha B. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Bernadette Onuoha MD Review" February 4, 2025 4.0 I have a great experience with the ehr it is easy to use Pros The database that is available to use when trying to figure out how to do something Cons When the website is down and it slows down operations Review Source CZ Chris Z. Outpatient Therapist Mental Health Care Used the software for: 2+ years ### "Superb EHR Management Product/Service" March 4, 2025 5.0 I am very happy with Valant compared to another EHR program I used previously. Pros Ease of use, scheduling and documentation. Cons The interface is sometimes difficult to navigate on some screens. Review Source Response from Valant Medical Solutions May 12, 2025 Hi Chris, thank you for writing! We're glad to hear Valant has made you happy and that you are enjoying the scheduling and documentation features. JM Jim M. Therapist Mental Health Care Used the software for: 2+ years ### "Good product " February 4, 2025 4.0 Generally positive; like dashboard; easy to use. Pros Simplicity of general use. The dashboard makes it easy to see what needs to be done. Cons Too many errors causing need for a restart.. Review Source DL Deann L. Owner and Psychiatric Mental Health Practitioner Mental Health Care Used the software for: 2+ years ### "7 Years Using Valant - Will Never Consider another EMR" November 8, 2024 5.0 Excellent and I will and do recommend Valant to others. Pros I like the HIPAA compliance. I feel very safe using Valant. I like how streamlined the charting is. Prescribing is very easy with Dr. First. Love the measures that are included in Valant. Great for New Providers. I Recommend Valant to many. Met with Micah at NEI - very helpful in generating a clinical template that meets my practice needs. Have called support and they're clearly familiar with Behavioral Healthcare and that makes a difference as they understand our world. Cons Valant comes out with a lot of new features. And that's on me to understand new features and make the time to best take advantage Review Source SA Solomon A. PMHNP Hospital & Health Care Used the software for: 1-2 years ### "Solomon's review" September 3, 2024 5.0 My overall experience with the has been very positive. One of the standout features for me is how easily I can access patient information. The system is user-friendly and allows me to quickly retrieve critical details about my patients, whether it's their medical history, treatment plans, or previous notes. This ease of access enhances my efficiency and ensures that I can provide timely and informed care to my patients. The streamlined workflow and intuitive interface have made a significant difference in my day-to-day practice. Pros I really appreciate how Valant streamlines my workflow as a psychiatric nurse practitioner. The system's ease of access and intuitive design make it incredibly simple to retrieve patient information quickly, which is essential in a busy practice. Whether I need to review a patient’s history, update their treatment plan, or check on past appointments, everything is just a few clicks away. This efficiency not only saves me time but also allows me to focus more on providing quality care to my patients. Cons What I liked least about the is that while the system is generally efficient, there are occasional challenges with customization options. Sometimes, I find that the templates and forms are not as flexible as I would like, which can make it difficult to tailor them to the specific needs of my practice. Additionally, the system can occasionally feel a bit sluggish when navigating through more complex patient records or during peak usage times. While these issues don't overshadow the overall benefits, they do present areas where the system could improve. Review Source RT Richard T. Counselor Mental Health Care Used the software for: 1-2 years ### "VALANT IS GREAT" August 29, 2024 4.0 I have had a very good overall experience. I would like my dashboard to show all my custom information. Such a button for accessing my personal Treatment plan information. And a quick macro button on dashboard to show my entire case load. Pros The ability to change dates and flexibility to move between tabs. Also, the copy pasting functions. Cons When treatment plans are closed and by another provider and no way to unlock and complete a step to be able to open new plan. I have a case still like this. Review Source KF Kathryn F. psychiatrist, for children adolescents and adults Mental Health Care Used the software for: 2+ years ### "Valant works for me" June 30, 2024 5.0 excellent, I have used it more than 10 years and like it better than any other EMR Pros easy to use, I can dictate or type my notes, which gives me so much flexibility Cons a lot of tabs that we don't really need Review Source JG Jeremy G. Therapist Mental Health Care Used the software for: 2+ years ### "Great EHR for Mental health/Substance use therapist" October 12, 2023 4.0 Great. Works like it should 99% of the time and I only have one problem with it and that problem is not that big of a deal to me. I would recommend highly for mental health/substance use therapist note, documentation and scheduling. Pros Easy to use for the most part and well organized. Easy to find what I need and works as intended with a high reliability. Cons I only really have only one con to report about Valant and that is when using the templated notes from last on one, just one, of our templates, we use several templates, does not always pull the last information correctly, we make a template in Word unique to our office and Valant uploads it to their EHR. Not a hugh problem and I would still recommend Valant 10/10 as this is not anything more than a minor inconvience. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.