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CollaborateMD

Pricing for CollaborateMD

4.1 (97)
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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on July 28th, 2024.
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CollaborateMD has 5 pricing plans

  • No free trial
  • No free version
Credit Card Required: Not provided by vendor
Discount: Information not available

Starter

$194
Pricing Model: Other
Payment Frequency: Per Month
Starter plan includes:
  • 75 MB Document Cloud Storage
  • Appointment Scheduler
  • Built-in Clearinghouse Edits
  • Business Intelligence Reports
  • Central

Basic

Contact Vendor for Pricing
Pricing Model: Other
Payment Frequency: Per Month
Basic plan includes:
  • 150 MB Document Cloud Storage
  • 200 MB Document Cloud Storage
  • 75 MB Document Cloud Storage
  • Appointment Scheduler
  • Built-in Clearinghouse Edits

Growth

Contact Vendor for Pricing
Pricing Model: Other
Payment Frequency: Per Month
Growth plan includes:
  • 200 MB Document Cloud Storage
  • 75 MB Document Cloud Storage
  • Appointment Scheduler
  • Built-in Clearinghouse Edits
  • Business Intelligence Reports

Unlimited

Contact Vendor for Pricing
Pricing Model: Other
Payment Frequency: Per Month
Unlimited plan includes:
  • 250mb Document Cloud Storage
  • 75 MB Document Cloud Storage
  • Appointment Scheduler
  • Built-in Clearinghouse Edits
  • Business Intelligence Reports

Medical Billing and Labs

Contact Vendor for Pricing
Pricing Model: Other
Payment Frequency: Per Month
Medical Billing and Labs plan includes:
  • Appointment Scheduler
  • Built-in Clearinghouse Edits
  • Central Business Intelligence Reports (Report Builder)
  • Claim Follow-Up and Tracking
  • First Tax ID Set-Up

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What do others say about CollaborateMD pricing?

Pricing RatingN/A
Value For Money
4.1(97)

Pros

  • After working on a variety of practice management systems, from the very expensive to the potentially cost-prohibitive, I've found CollaborateMD to be extremely easy to use, as well as afford.

  • Having a dedicate Client Relationship Experience Manger is one of our greatest investments with CollaborateMD.

Cons

  • The worst customer support. I was told by a CollaborateMD supervisor that at most, they have 6-7 representatives working at any given time.

  • CollaborateMD has become the biggest problem in running my practice. No customer support, so problems will pile up and cost you time and money.

Read Full Reviews Below
Cyndi A.
Office Manager
Medical Practice, 11-50 employees
Used the software for: 6-12 months
Overall Rating
2.0
Ease of Use
3.0
Customer Service
1.0
Features
2.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
July 23, 2024

"Disappointed and Dissatisfied"

Overall: Extremely frustrating. Looking at other systems.

Pros: The cons far outweighed any pros here.

Cons: The worst customer support! I was told by a CollaborateMD supervisor that at most, they have 6-7 representatives working at any given time. This is outrageous. They don't bother to re-call if the call is dropped. No genuine concern for their clients whatsoever.

gary G.
physician
Medical Practice, Self-employed
Used the software for: 2+ years
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
3.0
Reviewer Source
Source: SoftwareAdvice
February 1, 2022

"Essentially no customer support"

Overall: The software is usable, but the absence of customer support presents a liability to our organization.

Pros: The software was easy to learn, but once training is complete, you are on your own. Essentially no customer support.

Cons: CollaborateMD has become the biggest problem in running my practice. No customer support, so problems will pile up and cost you time and money.