# Page 5 | CollaborateMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is CollaborateMD the right Medical Billing solution for you? Explore 113 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews --- CollaborateMD 4.1 (113) [View alternatives](https://www.capterra.com/p/81299/CollaborateMD-PMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 2nd, 2026 # Page 5 - Reviews of CollaborateMD ## Showing most helpful reviews Showing 101-113 of 113 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DF Deedee F. Used the software for: ### "" January 18, 2013 5.0 As the office manager for a psychologist and assistant (PA), I knew the software that was being used when I came on board was the biggest issue with the cash flow in the office. I checked into two different vendors when I was looking to make a change in the software used. I looked at Kareo and CollaborateMD. The price was fairly similar and the software was web-based for both systems. The turning point for our decision was the unlimited support after implementation as well as no time limit for implementation. If it takes 2 months for the user to feel comfortable enough after the implementation to be released, CollaborateMD's support will have the same implementation specialist assigned to you. There is no rush to "sink or swim". I felt very educated when my specialist (Amanda) released me to support. My only "complaint", if you can even call it that, is there's no mobile version of the software...yet! I know the engineers are working on something so it will be mobile soon. Review Source KK Keli K. Administrator Financial Services Used the software for: 1-2 years ### "Client Onboarding Supervisor" July 27, 2016 4.5 Pros The representatives. Tahjahnique Jones helped me today and broke things down easily so that I could understand them and sent me forms and documents that I was requesting immediately to my email. I was impressed with her professionalism and timeliness. She was very helpful and friendly. Cons That it does not merge accounts. I would just like to see this software be more flexible with its customers. Review Source JR Jennifer R. Director Used the software for: ### "We Use CMD - And So Should You!" June 25, 2012 5.0 CollaborateMD has been absolutely phenomenal to work with. No matter the time of day, the scope of the problem, whether it is a user error, system issue, or where we can't figure out how to get from point A to point B, CollaborateMD has been there holding our hand every step of the way with their support, training, and encouragement. We could not have moved as quickly as we have without CollaboratMD s unflagging support and constant monitoring of our progress as we took each step forward in this process. Pros We have 6 facilities under 1 umbrella, and a completely different setup from any other client, CollaborateMD has stepped up and taken ownership of our success as if they had a vested interest in our company. Cons We have nothing but rave reviews when it comes to CollaborateMD! Review Source MM Melissa M. Practice Manager / Owner Used the software for: ### "Everyone at CollaborateMD is professional and knowledgeable. " September 12, 2014 5.0 My CollaborateMD Training Specialist was phenomenal. She answered all of my questions thoroughly, used examples and even posed additional questions we didn't know to ask to further clarify a topic. Because of the training I received, I feel very comfortable and confident using all sections of CollaborateMD by myself. I know if I ever have a question, support is there for me. Overall, the training was top-notch, the CollaborateMD program is easy to learn, easy to use, very affordable with excellent continued support and customer service. I can't imagine any other billing software on the market today that is so easy to use and intuitive with this kind of professional support and customer service. Thank you to all at CollaborateMD for an excellent product and the best training and service in the industry!! Review Source KD Karen D. Office Manager Used the software for: ### "This system is awesome" January 21, 2016 5.0 I recently switched from Nuemd because we were having a lot of problems both with claims and with their customer service. I have found this system to be easier to use, much more efficient and a lot less expensive. Their training process was great and they are always taking suggestions from customers to make their product even better. Review Source Response from CollaborateMD October 3, 2016 Hello Karen, thank you so much for the kind words and review. We work very hard to ensure your success from your sales & solutions reps, to our dedicated trainers, to our complimentary support and software. I am glad you found CollaborateMD to be so easy to use and the best long-term solution for all your business needs! Jennifer Wilson Sales & Solutions Manager PS Patricia S. Accountant Hospital & Health Care Used the software for: 2+ years ### "Good Accounting Function" June 24, 2021 4.0 Pros Can easily create any custom report wanted. Cons Thought I was pulling similar information between two different reports, but each report would give me different data. Hard to reconcile. Review Source JP Josh P. CEO Financial Services Used the software for: 1-2 years ### "Simple to use and great results" August 18, 2016 4.5 Pros The UI is very easy to use and navigate. Meets all the needs i have Cons Password resets can be tricky. Seems that the password requirement is changed frequently (good for security not so much for my brain) Review Source AK Atif K. Billing Supervisor Used the software for: ### "CMD is good for RCM and reporting purpose." May 24, 2016 4.0 I used the CMD and find out the good reporting areas, revenue cycle and new enhancements. Review Source Response from CollaborateMD October 3, 2016 Hello Atif, thank you for your your review of CollaborateMD. We are excited that our Central Business Intelligence Reporting, Report Builder and Snap-n-Share features have been value-added to your business. You should see the new dashboards coming out in the Fall of 2016. We took the existing dashboards and gave them a big boost of technology now allowing for interactive to-do list, more productivity tracking, financial forecasting, and so much more! We look forward to your continued loyalty with CollaborateMD. Jennifer Wilson Sales & Solutions Manager SG Stephen G. Used the software for: ### "" November 14, 2012 5.0 CollaborateMD has always gone above and beyond their call of duty. Their user-friendly software makes it an overall great experience. They have always accommodated my business needs and their service is excellent. Another super great asset that sets CollaborateMD apart in the industry is their CRM service. My CRM representative always makes sure that I succeed in all of my business transactions and has genuine concern for my business and me. They are always available to assist my team and are willing to listen to ideas and suggestions. If you want to add value to your business, CollaborateMD should be your billing software of choice. Review Source JC Janet C. Administrator Medical Practice Used the software for: 1-2 years ### "Great program " August 31, 2016 4.5 Pros Easy to use except for printing collection reports. Could be easier in that aspect. Cons Printing collection reports could be easier difficult to print report for practice. Review Source LH Lisa H. Billing Specialist Financial Services Used the software for: Less than 6 months ### "CollaborateMD" October 14, 2016 5.0 I have been using CollaborateMD for many years and have found this software extremely user friendly. Support is very prompt in providing answers to questions and resolves issues quickly. They are always looking for ways to improve CMD providing updates regularly with enhancements to an already great software. Pros User Friendly. Review Source CC Connie C. Used the software for: ### "Jennifer Wilson" June 2, 2014 5.0 Jennifer Wilson- extremely knowledgeable and helpful in all aspects of CMD. Friendly and courteous. Her grade is an A+++ Review Source ES Ethan S. Physican Medical Practice Used the software for: Less than 6 months ### "Poor Quality" October 10, 2016 1.0 The interface does not pick up new insurances when patients have new cards. So the reimbursement EOB come back 'denied- patient no longer covered by this insurance." - It doesn't collect new data off of our E.H.R. Pros Cute logo Cons Everything Review Source Similar Products Featured