Average Ratings

3 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • FreeDOM
  • www.freedommd.com/

About FreeDOM

EMR that is fully integrated with practice management functionality, and free to offices with one to two providers.


FreeDOM Features

  • Appointment Management
  • Charting
  • E-Prescribing
  • E/M Coding
  • Handwriting Recognition
  • HIPAA Compliant
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Patient Portal
  • Voice Recognition

FreeDOM Reviews Recently Reviewed!

Be guarded

Dec 05, 2016
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: Support is good.

Cons: Well, we were unable to access our data without continuing to pay monthly fees even though we were no longer using it in favor of another EHR.

Overall: We used this software a while back. At the time, we were told it was free. After several years we decided to switch to a different EHR. Shortly thereafter we tried to go back into the software to get some of our data. We were told that we would have to pay for each month that we did not use the software before we could be granted access to any of our data.

Recommendations to other buyers: Be very careful in the verbiage of your contract.

Outstanding Customer Service with a Great Product!!

Nov 14, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its very user friendly and pretty much self explanatory.

Cons: I think if you could have little videos to navigate around the site, it would be helpful for those individuals like myself that forget easily or get overwhelmed.

Recommendations to other buyers: I recommend that you should give it a try for 90 days to see if it is a good fit for your needs. The customer service is outstanding, I can not say enough about the attention and patience that I have received while trying this software, I can't imagine trying anything else.

Nov 01, 2012
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: We began a specialized practice focused on men's health in late 2011. While I had many yeards of experience in the medical device industry, it was on the industry side. This was my first experience with starting a medicl practice. After careful consideration I chose FreedomMD and am extrememly pleased. N system is perfect - and I didnt even know the questions to ask when we began - but it is robust with features like scheduling, claims and auto apply for claims. It has gone through a few updates and now offers more features like print screens in many places. Reporting is comprehensive as well. What really seperates this is the support folks. Karolyn and Gin are there for me all the time, and are extrememly familiar with my practice needs. Sign up for the ongoing support and they are generous with the "call count" so to speak. I had a lot to learn about systems in general and they taught me a lot. I had some complex issues with getting claims recognized by a large payer, spent hours on the phone wiht the provider rep to no avail, and they persisited for days to solve the problem. It was with the payer - not the system. Its the people behind the product that make this particularly special.