Who Uses This Software?

Waste & Recycling Industry, Portable Toilets & Fencing, Medical/Hazardous Waste, Recycling Facilities, Landfills/Transfer Stations


Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AMCS
  • www.amcsgroup.com/
  • Founded 1986
  • United States

About AMCS

AMCS software suite is designed around best-in-class industry processes which underpin all waste, recycling and logistics operations. It manages the end to end process from customer on-boarding, contract and pricing management, collection services, route management, route optimisation, asset management, customer support and invoicing to managing recycling, treatment and landfill facilities, materials and stock management, brokerage and outbound sales.


AMCS Features

  • Billing & Invoicing
  • Brokerage Management
  • Buy / Sell Ticketing
  • Container Management
  • Customer Database
  • Dispatch Management
  • Electronics Recycling
  • Fingerprint Scanning
  • ID Scanning
  • Integrated Cameras
  • Inventory Tracking
  • Logistics
  • Market Price Tracking
  • Plant Management
  • Plastics Recycling
  • Pulp & Paper Recycling
  • Receiving / Production Management
  • Scrap Recycling
  • Billing & Invoicing
  • Customer Accounts
  • Customer Database
  • Equipment Tracking
  • Inventory Management
  • Routing
  • Scheduling
  • Waste Disposal
  • Work Order Management

AMCS Reviews

Power of Tower!!!!

Jan 05, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Lots of features
Always improving
Awesome Tech Support
One Stop Shop for all your Hauling Needs

Cons: Would be nice to have some more accounting features

Overall: Through the entire Implementation and the following 2 years, all our users always say.. "Power or Tower"

With all the hauling software out there, PC Scale Tower has all the right pieces.

Tower

Dec 13, 2011
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Tower is a very powerful program. I challenge our staff to continue to use it more, in attempt to be a paperless office.

Cons: our custom needs sometimes make using Tower a challenge. Waiting for issues to be resolved are often only addressed with an update which takes time to be implemented

Overall: I like using Tower. very powerful program

Great features combined with great service

Dec 13, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This product has all the features that a waste management company would need to run and integrated transfer station with hauling operations. The fact that they combine it with great customer support and always try to make enhancements to improve the product without causing upgrade hassles for the end-user is very positive.

Cons: Currently the hauling and transfer agent scale operations user interfaces use different sql databases connected with a common web service. However, this limitation to require two sql databases should be removed with the much awaited version 7.0 upgrade.

Overall: Rarely do you see companies with so much domain experience in a single industry that can turn that knowledge into a system which addresses the challenges of its clients as well as our Tower support team. If you are in the market for waste management software, you should consider this product.

Tayman Industries, Inc.

Dec 13, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Good Cutomer Service

Cons: Reporting and Re-Routing could be more user friendly

Overall: Great software !

Quick review

Dec 13, 2011
3/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Pros: Tower and PC Scale both extremely feature rich with endless modification end enhancement possibilities.

Tower-PC Scale interface works well

Cons: Support structure
Upgrade process

Not software related, but some members of the support staff could use a lesson in customer service skills.

Overall: I would recommend to 90% of comapnies in this business, only not to those who couldn't afford it.

Overall great product

Dec 13, 2011
3/5
Overall
4 / 5
Ease of Use
2 / 5
Customer Support

Pros: Very easy to use. Love the color-coded dispatch screens. Consistant updates bring new features. Excellent features for dispatch, collections, billing, reporting, etc. There is nothing that is not covered by a portion of the Tower software.

Cons: Slow to assist when there are issues. Have 2 open issues for over 10 days now.

Overall: Excellent product. Could use some improvement on the support, problem resolution end.