# AMCS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AMCS Software - reviews, pricing plans, popular comparisons to other Recycling products and more.

Source: https://www.capterra.com/p/81310/AMCS

---

# 

 AMCS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AMCS

## What is AMCS?

AMCS is the global leader of integrated software and vehicle technology for environmental, waste management, recycling and resources industries. We help over 4000 customers to reduce their operating costs, increase asset utilization, optimize margins and improve customer service. Our ERP software platform is designed to help waste and recycling companies increase efficiency, reduce costs, and embrace greater automation.

## What is AMCS used for?

[Waste Management](https://www.capterra.com/waste-management-software/)[Recycling](https://www.capterra.com/recycling-software/)[Fuel Management](https://www.capterra.com/fuel-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AMCS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.amcsgroup.com/&name=AMCS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AMCS

3.3 (10)

VS.

[4.7 (27)](https://www.capterra.com/p/246148/Basestation/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.2 (10)

Ease Of Use

4.7 (27)

Value For Money

2.3 (4)

Value For Money

4.7 (27)

Customer Service

2.7 (10)

Customer Service

4.9 (27)

## AMCS alternatives

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.5 (6)](https://www.capterra.com/p/105650/Degama-Trucking-Software/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Hauler Hero](https://www.capterra.com/p/10006624/Hauler-Hero/)

[4.2 (6)](https://www.capterra.com/p/10006624/Hauler-Hero/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10006624/Hauler-Hero/)

[View all alternatives](https://www.capterra.com/p/81310/AMCS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Job Tracking

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Location Tracking

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify the physical location of an individual, asset, device, etc.

Mobile Access

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Reporting & Statistics

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Scheduling

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

AMCS 83 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

The ability to identify a barcode on or within an image or packaging

Create, manage, and send invoices or bills to customers

Buy/Sell Ticketing

Determine and plan production capacity based on changing demands

Find, compare, and select the most time/cost-effective freight carrier

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Manage payroll processing for different driver pay contracts

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Manage procedures that ensure organizational equipment remains in working condition

Track the location of specific equipment at all times

Monitor and record expenses such as purchases or charges incurred

Management of commercial motor vehicles for work-related purposes

For businesses in the scrape, metal, plastic, paper, glass, electronics, tires, and any other waste recycling industry

Monitor and track fuel consumption and costs

Visualize locations on a map

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Management of the flow of things between point of origin and point of consumption.

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Plan and schedule the use of production resources

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Receiving/Production Management

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential properties

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Oversee technicians and track their assigned work orders

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Track and monitor how vehicles are used

Scheduling and dispatching personnel to collect waste from various locations

Removing, discarding, recycling or destroying unwanted materials

Track and report on waste management and disposal processes.

Information regarding chemical properties of wastes

Track and segment collected waste based on their properties

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

1.0 (4)

1.0

Based on 4 reviews

## Pricing

Value for money

2.3 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.3 (4)

2.3

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.7 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.7 (10)

2.7

Based on 10 reviews

## User reviews

Overall rating

3.3

Based on 10 reviews

Filter by rating

5(3)

4(1)

3(3)

2(2)

1(1)

Mentioned topic

Sorted by most recent

BJ

Brad J.

Dirrector

Renewables & Environment

### "AMCS Wastedge review"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 12, 2024

Pros

There wasn't anything good about the software or the company

Cons

Cost, Flexibly, Ease of communication with staff

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 27, 2024

Hello Brad, Thank you for providing us with this feedback. We are sorry to hear you didn't have the best experience with our software. We will forward this case internally and make sure it will be taken into account for future improvements!

MH

Michael H.

Credit Manager

Renewables & Environment

### "The Basics plus Bugs"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 18, 2022

The software is very buggy. AMCS will fix the bugs but the process is slow and the fixes are short term. You'll be back for the same issue. All extra reports cost $. They don't have original literature/white paper that would help you understand how the software is intended to work.

Pros

It's a very simple interface. Basic setup is easy to understand. Reporting is crystal dynamics so easy to edit.

Cons

Very buggy and poor service. Some features do not meet required accounting standards. For example, any cash receipts logged as a "deposit" do not generate a ledger history.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

sheryl C.

Business Owner

Transportation/Trucking/Railroad

### "So So System and Poor Customer Service"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

March 3, 2020

In March 2018 I paid Desert Micro $395 for a custom report that was never correctly completed. Then AMCS purchased Desert Micro around June 2019 and told me that they assumed their assets but none of their customer liabilities. They will not correct the custom report work without charging me more money. The same tech is still with this company but in a different position, but they will not get him on the phone to show me that it works like they state that it works. So I am out $395 and a report that does not work. They do not stand behind their product. I was told by AMCS that they are not responsible for the company, Desert Micro, that they purchased last summer. However, whenever I register a service issue with them, their auto-response email still states Desert Micro.

Pros

I have been a customer of Desert Mirco/AMCS for over 20 years and have never lost customer data while using their system.

Cons

I cannot edit crystal reports and have to do a work around or pay AMCS to do it for me because of their outdated system. Note that I have paid every year for their customer support and data upgrade maintenance agreement. The below text was copied from an AMCS' support email: "In order to edit a text field, you will need to follow the following guide: https://desertmicro.zendesk.com/hc/en-us/articles/360005018852-Crystal-Reports-workaround-inserting-text-box. If you would like us to put a quote together for a custom report, please feel free to respond to this ticket and we will get your request over to our Report Writer."

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jason S.

Business Owner

Utilities

### "Please find another company"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 6, 2020

I am the owner of a waste hauling company. AMCS/Desert Micro during the demo with \[SENSITIVE CONTENT HIDDEN\] promised us many features that would be applicable to our billing/dispatching needs. We then went with the software implementation which took 3 months. During that time many of those features were not actually in the software and was shown and what was delivered to us was different. When we decided to then go live with the software the credit card processing did not work for 72 hours. Also customer support took on average 48-72 hours to fix anything. If you need any more proof of how this company handles their customers we have email correspondence and recorded phone calls to back up my claims please contact me. Please look elsewhere for a more dependable and honest company and save yourself the stress that I am dealing with because of this companies actions.

Pros

Routing software options and website intergration

Cons

Customer service and support. Need one type of software to run reports and another for billing.

Switched from

[WAM Software](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/)

routing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Derick C.

IT Administrator

### "Power of Tower!!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 5, 2012

Through the entire Implementation and the following 2 years, all our users always say.. "Power or Tower" With all the hauling software out there, PC Scale Tower has all the right pieces.

Pros

Lots of features Always improving Awesome Tech Support One Stop Shop for all your Hauling Needs

Cons

Would be nice to have some more accounting features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PV

Philip v.

Trucking Op's Mgr

### "Tower"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 13, 2011

I like using Tower. very powerful program

Pros

Tower is a very powerful program. I challenge our staff to continue to use it more, in attempt to be a paperless office.

Cons

our custom needs sometimes make using Tower a challenge. Waiting for issues to be resolved are often only addressed with an update which takes time to be implemented

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PL

Peter L.

CIO

### "Great features combined with great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 13, 2011

Rarely do you see companies with so much domain experience in a single industry that can turn that knowledge into a system which addresses the challenges of its clients as well as our Tower support team. If you are in the market for waste management software, you should consider this product.

Pros

This product has all the features that a waste management company would need to run and integrated transfer station with hauling operations. The fact that they combine it with great customer support and always try to make enhancements to improve the product without causing upgrade hassles for the end-user is very positive.

Cons

Currently the hauling and transfer agent scale operations user interfaces use different sql databases connected with a common web service. However, this limitation to require two sql databases should be removed with the much awaited version 7.0 upgrade.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Bobby B.

Vice President

### "Tayman Industries, Inc."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 13, 2011

Great software !

Pros

Good Cutomer Service

Cons

Reporting and Re-Routing could be more user friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GO

Greg O.

Director of Information Technology

### "Quick review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

December 13, 2011

I would recommend to 90% of comapnies in this business, only not to those who couldn't afford it.

Pros

Tower and PC Scale both extremely feature rich with endless modification end enhancement possibilities. Tower-PC Scale interface works well

Cons

Support structure Upgrade process Not software related, but some members of the support staff could use a lesson in customer service skills.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Corin C.

Office Manager

### "Overall great product"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

December 13, 2011

Excellent product. Could use some improvement on the support, problem resolution end.

Pros

Very easy to use. Love the color-coded dispatch screens. Consistant updates bring new features. Excellent features for dispatch, collections, billing, reporting, etc. There is nothing that is not covered by a portion of the Tower software.

Cons

Slow to assist when there are issues. Have 2 open issues for over 10 days now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/81310/AMCS/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)