--- title: "ToolWatch by AlignOps Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ToolWatch by AlignOps Software - reviews, pricing plans, popular comparisons to other Tool Management products and more." source_url: "https://www.capterra.com/p/81357/ToolWatch-Enterprise/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # ToolWatch by AlignOps Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ToolWatch by AlignOps ## What is ToolWatch by AlignOps? Align (formerly ToolWatch) is the construction industry’s first and most comprehensive operations management platform. For 30 years Align has helped leaders from construction across the globe manage their equipment, tools and materials, field and warehouse logistics, and safety programs. Easy to use and delivered through a powerful cloud-based platform, Align provides fast and secure access to real-time operations data that helps its customers reduce risk and run their businesses more efficiently, more cost-effectively and more profitably. ## What is ToolWatch by AlignOps used for? [Tool Management](https://www.capterra.com/tool-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/) Overall rating Based on 62 user reviews Reviews sentiment Positive 79% Neutral 8% Negative 13% Starting price $2520 Usage Based, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ToolWatch by AlignOps alternatives Highest Rated [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (272)](https://www.capterra.com/p/151021/AssetTiger/reviews/) Starting price $220.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/81357/ToolWatch-Enterprise/alternatives/) ## FAQs about ToolWatch by AlignOps Overview ### Which roles and teams benefit most from ToolWatch by AlignOps? ToolWatch by AlignOps is most used by logistics, warehouse, tool, and shop managers who track equipment locations, inventory, checkouts, and maintenance across job sites. Operations leaders and administrators use it to coordinate resources and records, while procurement, safety, project engineering, and accounting teams monitor tool availability, compliance, costs, and project allocation. Answer based on 56 reviews Overview ### What company size and industries is ToolWatch by AlignOps built for? ToolWatch by AlignOps is built primarily for small construction businesses, which account for 52% of reviewers, helping contractors track and manage daily tools, materials, and equipment. Midsize companies represent 32% and enterprises 16%. Reviewers also include electrical/electronic manufacturing firms (12%) and mechanical or industrial engineering organizations (6%). Answer based on 62 reviews Features and Usability ### What are the key features of ToolWatch by AlignOps? ToolWatch by AlignOps includes core asset tracking, location tracking, and check-in/check-out tools for monitoring where equipment is and recording its movement between the shop and field. It also provides barcode/RFID scanning, asset lifecycle management, equipment maintenance scheduling, inventory management, and reporting for managing tools, equipment, and related records. Answer based on 11 reviews Limitations ### Does ToolWatch by AlignOps have reliability issues? ToolWatch by AlignOps provides capable tool-management workflows, though some teams encounter freezes, sync delays, and setup-related errors. Construction and warehouse users often find support responsive when issues arise, but teams should test transfers, service functions, billing, and integrations carefully to confirm the system fits existing processes. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does ToolWatch by AlignOps integrate with? ToolWatch by AlignOps integrates with CMiC, GPS Insight, Geotab, Microsoft Entra ID, Okta, OneLogin, Procore, Sage 300 Construction and Real Estate, ViewPoint, and eCMS. These integrations span construction management, fleet tracking, identity access, and ERP platforms, giving the product connections to core business systems. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on ToolWatch by AlignOps? ToolWatch by AlignOps offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that warehouse staff, field personnel, and new employees can learn basic use quickly, often with little training. Administrators may need more time for organization-tree setup, tool movement workflows, data standards, and advanced features. Answer based on 16 reviews Getting Started and Support ### What customer support options does ToolWatch by AlignOps offer, and how do users rate the experience? ToolWatch by AlignOps offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as responsive, knowledgeable, courteous, and prompt at resolving issues, with helpful onboarding and live phone assistance. Some users report slow technical responses, unhelpful guidance, or difficulty resolving software and sync problems. Answer based on 25 reviews Features and Usability ### How well does ToolWatch by AlignOps track tool locations? ToolWatch by AlignOps tracks tools, equipment, and consumables across warehouses, jobsites, and employee assignments with barcode-based check-in and check-out. Construction teams value location reports, usage visibility, maintenance tracking, and rental billing support. Some users note performance freezes or synchronization delays can interrupt updates between modules. Answer based on 14 reviews Features and Usability ### How does ToolWatch by AlignOps manage employee tool assignments? ToolWatch by AlignOps supports employee asset assignments and accountability, helping field and warehouse teams identify who holds each tool. Teams benefit when daily adoption is consistent, supported by training and mobile access. Some users report employee setup, email configuration, record numbering, and synchronization workflows need more flexibility. Answer based on 13 reviews ## Features AI summary Based on 7,702 Tool Management reviews Capterra data shows that buyers of inventory management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) ToolWatch by AlignOps supports **Inventory Control** and **Inventory Tracking**, giving teams the tools to manage stock levels and monitor item movement across locations. However, it does not offer **Billing & Invoicing**. Instead, it provides other features that reviewers also rate as important, including **Purchase Order Management** (**44%**) and **Product Identification** (**41%**), helping businesses maintain ordering accuracy, identify items faster, and keep inventory operations organized. Inventory Tracking 4.7 (17) 58.82% of 17 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Purchase Order Management 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Product Identification 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Ability to link barcodes or serial numbers with specific items for identification Inventory Management 4.6 (31) 61.29% of 31 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Asset Tracking 4.8 (24) 70.83% of 24 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Check-in/Check-out 4.5 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Track the status of assets and whether they're checked in or out ToolWatch by AlignOps 63 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Images: Store images of assets - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Commercial: Specialized for organizations who focus on commercial projects and processes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Residential: Specialized for organizations who focus on residential projects - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Job Costing: Calculate total itemized costs, including initial costs and any changes - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.1 (57) 4.1 Based on 57 reviews ## Pricing Value for money 4.1 (53) Basic $2,520 Usage Based,Per Year Value for money 4.1 (53) 4.1 Based on 53 reviews ## Integrations [ Procore](https://www.capterra.com/p/56250/Procore/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ GPS Insight](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/)[ CMiC](https://www.capterra.com/p/39271/CMiC/)[ Geotab](https://www.capterra.com/p/18289/MyGeotab/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ eCMS](https://www.capterra.com/p/67689/eCMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (59) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (59) 4.3 Based on 59 reviews ## User reviews Overall rating 4.2 Based on 62 reviews Filter by rating Counts reflect reviews available in this feed. 5(36) 4(13) 3(5) 2(5) 1(3) Mentioned topic Recent reviews first, then most helpful CE CEO CEO Used the software for: I used a free trial ### "The essential ally to manage and optimize my business." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 7, 2023 From the moment I can implement this platform in my business, I have noticed a very significant improvement in the management of tools, equipment and materials. Pros It's great because with this platform, I can easily track the location and usage of each item, which has allowed me to reduce waste and unnecessary costs. Cons I may have experienced slight difficulties configuring certain features and customizing reports to my specific needs. BG Brian G. CFO Used the software for: 3-5 years ### "ToolWatch" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2023 One of the better decisions our company made many years ago was to transition to ToolWatch. We have been far better off in our Shop/Warehouse operation because of having this software tool. Pros Being on the finance side of the equation, I love the ability to assign costs to tools, equipment, materials and consumables and then job cost them to our projects. Next, is the general ability to track tools from inventory sites to job sites Cons Over the years we have had a few minor issues with components in the Service Area and Transfers in regards to Units of Measure that took some time to "correct", but overall there is no "least"! One "negative" has been the change in billing in association with the Cloud, as costs have crept upwards. MA Maintenance Maintenance Used the software for: 3-5 years ### "Riddled with bugs" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 May 30, 2019 The only reason I still have this program, is because I don't have the time to convert all the information to a new one. Pros Um, nothing. I wouldn't wish it on my worst enemy. Cons Can’t type notes in a retired tool Won’t allow an inspection recurring every two, three years “Certification” recurrence not working in program Tools won’t delete, unless deleted multiple times, reboot a couple times. Service event will not delete. Work order GUI messed up. Workaround: generate w/o from tool. Sort of. “Lists” purchasing / receiving menu messed up. Set up 3000 mile PM on vehicle, created work order for last PM, reset miles to higher than called for PM, no service message. Multiple crashes. Worst one when I had a large transfer almost complete. Locked up computer. “Fatal error” message sent to toolwatch. Editing tasks in service tab tool model, locked up. Editing condition of a quantity tool, asked if I wanted to edit all tools in this category, “yes” said it would reset quantity to zero? It didn’t reset the quantity, and didn’t update the status. Can’t modify a transfer or work order once processed. Transfer history report doesn’t reflect what is currently transferred to employee\* When adding cost to a tool, must put price under “replacement value”- “retail” doesn’t register as a value (2) major crashes, toolwatch shut down both times during transfers ETC PA Project Accountant Project Accountant Used the software for: 3-5 years ### "User-friendly with Exceptional Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2023 Pros ToolWatch is a super easy product to use, very user friendly.I have also taken many on-line training sessions and thoroughly enjoyed and found them useful.The customer service is superb. Cons The least "user-friendly" part of ToolWatch would probably be importing a new rate sheet however customer service is more the eager to help you through the process. WM Warehouse Manager Warehouse Manager Used the software for: 3-5 years ### "Tool Watch is a great system." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 25, 2021 Tool Watch has been very helpful in finding tools, and getting tools repaired under warranty. Pros Ease of use. The system is very easy to use for first timers. Tool lookup is great to use when looking for tools in our inventory, if barcode is missing you can lookup with description or serial number. Cons Report feature. I would like the report feature to be more customizable, with the ability to save previously run reports. PA Procurement Agent Procurement Agent Used the software for: 3-5 years ### "ToolWatch user for almost 5 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 14, 2023 Since implementing ToolWatch we have had better visualization of our tools and being able to do inventories more easily has helped save money. Pros Having pictures for tools is helpful. Its easy to find tools using the model search Cons There are some billing features that do not work for us. EC Elizabeth C. Special Projects Manager Used the software for: 3-5 years ### "Growing with the industry." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 16, 2023 \[sensitive content hidden\] has been an a wonderful asset over the years. I believe that the organization has been growing and providing support in a great manner. Pros The growth over 12 years has been substantial. Over time, the transfer to the cloud, the ability to use the mobile app and the training provided has been significant. Cons The billing data export tool. It is antiquated and needs to be updated so that cost centers can be multi-selected without having to individually click on each one. AD Administrator Administrator Used the software for: 3-5 years ### "2% USER FRIENDLY" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 September 25, 2018 Although the support is somewhat helpful, support can only do what they can do as their hands are tied. It is the developers behind the curtain who need to think outside their box! Pros There is definite potential with this software; however after my 2 years with my company and using TW (employer usage 10+yrs) and making user friendly recommendations, there have been no changes incorporated. Cons Real time not really real time! TW needs to get some app and software testing done by real users who will let them know where changes/updates need to be made. (if not already submitted as a ticket to TW support). With the new app loaded and tested by field guy, he says "it is so complicated now, why did they ever change it?" I personally have made so many suggestions and not only have they been obviously ignored, they removed the "remember me" feature for logging in! Seriously?! Why would the developers removed such a helpful user friendly feature... goes to show there are not actual users testing for recommendations! no-brainer. TAKE THE RECOMMENDATIONS AND SUGGESTIONS FROM THE USERS AND THIS SOFTWARE COULD ACTUALLY BE HELPFUL INSTEAD OF BEING HEADACHE. Unfortunately, I do not foresee my employer changing to a different software application anytime soon although I will be researching alternatives!!! TM Tool Man Tool Man Used the software for: Less than 1 year ### "ToolWatch Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2023 We have a problem with keeping track of certain tools. ToolWatch has helped with this. Pros My favorite thing about ToolWatch is the app and the convenience of using it in the field, Cons I do not like the different tabs. I would like if there was an ADMIN tab that could do things in Back Office, Warehouse, and Field. Jenna S. Construction Technologist Used the software for: 1-3 years ### "Job Cost & Billing at your fingertips!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 5, 2021 Pros The biggest impact on our company from ToolWatch has been giving employees visibility and control over equipment, tools and materials on their jobs. Before, it was a loose, often faulty process and rates were outdated and inconsistent from year to year. ToolWatch has been able to give us the control we need. Cons I think the hardest thing for us was creating an effective, workable Org Tree. I don't think we were fully aware of just how much this affected so much down the line. We asked for the advice of the implementation manager and the response we got wasn't entirely helpful. I'd also like to see the Sage300 integrated improved a little bit! [View all Reviews](https://www.capterra.com/p/81357/ToolWatch-Enterprise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MaintainX vs ToolWatch by AlignOps](https://www.capterra.com/compare/81357-179296/ToolWatch-Enterprise-vs-GetMaintainx)