eResearchTechnology

EXPeRT eClinical


4.5 / 5
2 reviews


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $7,500.00/one-time
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • eResearchTechnology
  • www.ert.com
  • Founded 1972
  • United States

About EXPeRT eClinical

Enable researchers to collect, interpret and distribute cardiac safety and clinical data accurately and efficiently.


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EXPeRT eClinical Features

  • 21 CFR Part 11 Compliance
  • Document Management
  • Electronic Data Capture
  • Enrollment Management
  • HIPAA Compliant
  • Monitoring
  • Patient Database
  • Recruiting Management
  • Scheduling
  • Study Planning

EXPeRT eClinical Reviews Recently Reviewed!


ERT review

Oct 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I use ERT for one of my clinical trials involving IP drugs. ERT supplies us with the EKG software we use for patient visits. I've been able to successfully send data to ERT central through the EKG and input data into the system, but I did have many problems, which I will describe below. Otherwise, training didn't take too long and the interface is user-friendly (and colorful).

Cons: Customer support needs work. I was on the phone with a rep for about 40 minutes, while with a patient, trying to figure out why the data wasn't sent. Also initially when I received the EKG machine and was testing data transmission to ERT, the rep was entirely unhelpful, directing me to another rep and putting me in a loop between reps. Finally, I was able to figure out things by myself.

Overall: Mediocre, but it gets the job done.

Good Software- Easy!

Dec 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: This is very easy to use software. We are able to get reports much faster than other methods or other companies.