Dolphin Imaging

Dolphin Management

4 / 5 8 reviews


Average Ratings

8 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10,000.00/one-time
  • Deployment
    Installed - Windows
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Dolphin Imaging
  • www.dolphinimaging.com/
  • Founded 1988
  • United States

About Dolphin Management

Dolphin Management enables you to efficiently manage your orthodontic practice. Small to large multi-doctor, multiple location sites. Patient Information, Financials, Correspondence / Questionnaires, Scheduling, Patient GPS, Standard Reports (70+), Dolphin Interactive Report Tool (DIRT), Document Organizer, Treatment Card, Patient GPS Light Bar, Dolphin Time Clock, Roncone Module, Zuelke Financial Expert, Charlene White SOS Module


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Dolphin Management Features

  • Appointment Management
  • Appointment Reminders
  • Claims Management
  • Clinical Charting
  • Imaging
  • Inventory Management
  • Patient Account Management
  • Patient Billing
  • Patient Records Management
  • Treatment Planning

Dolphin Management Reviews Recently Reviewed!


Very difficult and program, complicate, with no reason. Ridiculous support. Non useful at all.

Jan 10, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Comments: Don'#39;t by this program. There are many others cheaper and more convenient. I payed so much and now I must used. It was my stupid decision to buy it. Many cepfalometric measurements, of course not serve at all.

Cons: Program is expensive, customers (I am) are racketed by support. Not adequate guide documentation. Nothing is simple.

Support plan is ridiculous

Dec 05, 2017
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I purchased the software to do one specific analysis. I installed it and didn't use it until the support expired. I cannot open it because of licensing issues. Dolphin want to charge more to get me back on support to "help me". What did I actually purchase? I then researched about Dolphin on Dentaltown and found many negative experiences with the company. I wish I researched more in depth before I wasted my money.

Pros: The only pro is that I don't have to hand trace cephs and the program does the ceph analysis...what it is meant to do.

Cons: The support fee is ridiculous. The software is already expensive, and the support fee is 1/3 the cost of the software.

Dolphin imagines

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It easy to use and the quality of he imaging system is great. There are so many different way to tweak the images.

Cons: Sometimes it doesn¿t work when the updates are installed. We don¿t have the rights at work to be able to fix it so it takes time to call IT and have them fix the issue.

Such an easy product to use.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Me and my orthodontic team use this product every day. It's very easy to use, and easy to learn when in a fast paced office.

Cons: From time to time the product will have its glitches and won't allow us to use the software. This is very rare but happens.

Dolphin is great

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The set up is very easy. The layout where you can upload pictures of the full mouth is great to see the progress of the orthodontic treatment. Also great layout that you can print out the before and after pictures for the patients.

Cons: When downloading the x rays they don't appear as clear as the do on the dexis software. The come out a little more blurry.

Dolphin Imaging is a very easy to use program

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Dolphin Imaging is a very easy to use program that allows you to access imaging even when in a different location.

Cons: It took sometime to learn how to use this effectively, but once that was done this program was great

Very widely used in the dental/orthodintic industry.

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Although costly, the usefulness of Dolphin Imaging and Management solutions allows the program to pay for itself.

Pros: - Intuitive design, great interface once fully understood. - Treatment cards serve as personalized mini databases for each patient, recording all visits, treatment types, and dental hardware used. This helps track costs, and treatment duration for each patient. - Data can be accessed remotely from home, or from a different practice.

Cons: Can be difficult to implement and use without costly training. The program itself is costly, and if located in Canada, trainers are most likely flown in from the USA which can add to the cost. It is best to get all employees on board at once, as the initial day (setup, assessment, travel) costs the most.

Great product, excellent support

Nov 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use, excellent quality, and good support. Innovative software for analyzing 3d images

Cons: No complaints. I use this software for many years but changed because management software I use in my office offered a comparable program which integrated more seamlessly and was less expensive because it was part of a bundle.

Recommendations to other buyers: compare ease of integration with your management software. compare support. Dolphin support is unmatched.