# Dolphin Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dolphin Management the right Dental solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81580/Dolphin-Management/reviews --- Dolphin Management 4 (7) [View alternatives](https://www.capterra.com/p/81580/Dolphin-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 14th, 2025 # Reviews of Dolphin Management Ease of use 4.0 Customer Service 4.0 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stefani S. Dental Office Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Cost effective and time saving tool" May 22, 2019 5.0 Saves time and costs. Makes one person able to handle different requests form a customer- patient. Pros Software represents multiple tools in one. Different aspects of daily activities ( administrative and professional) are gathered under one toll which makes pulling out necessary data timely and efficient. Some of the perks are treatment cards, imaging and financial information available for all users. Also, keeping financial information attached for each patient and possibility of extracting reports such as payment summary and walkout statement are lifesaving when it comes to explaining to a patient what are they financial obligations. Cons It could take a while to train new employee how to use this software. The main obstacle comes from complexity of the software itself. Facts that you have all different aspects united under one program makes training little bit longer and more demanding for non experienced staff. Review Source JM Julie M. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "I love Dolphin!" May 2, 2023 5.0 The program is top notch, I can always get help when I need it through calling in or more recently the on line chat feature. The help section usually answers my questions without having to contact Dolphin directly. Honesty, I cannot say enough good things about this software and company. Pros Dolphin Management is my favorite! I am always learning new features that have been added and we have been using it for over 12 years now! It has made life at the office so much easier. From scheduling, charting, patient GPS, appointment reminders, finances.... you name it Dolphin has got the entire spectrum of orthodontics covered! I talk about how great the program is so often at the office they think I should work there! LOL Kudos to the Dolphin Team! Cons There are alot of updates, which I really appreciate, but sometimes they do not come in at the scheduled time and it will can disrupt the morning. Review Source MM Mary M. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great software but outdated new patient flow" December 10, 2024 3.0 I have used Dolphin for over five years now. I barely scratch the surface of its capabilities. The lack of any manual or learning material means we will likely miss out on many great features. However, we also employ at least three other software integrations to make up for the features that Dolphin lacks. It just doesn't offer good new patient flow. Pros The program is very robust and offers a huge array of features. Cons Dolphin is way behind on the current trend of paperless healthcare. Review Source KC Kristen C. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great product for dental office" March 2, 2024 5.0 It has been a great product for our office Pros Easy to use even when learning and customer service for questions is good Cons Wait time for customer service can be long but better on Fridays Review Source Katie R. Virtual Administrative Consultant Hospital & Health Care Used the software for: 2+ years ### "Like, don’t love " July 29, 2022 4.0 Pros Great for clinical reference and note taking. Cons I don’t like the inability to undo things once they’ve been done. The ledger looks messy because of this Review Source TL Tyler L. Technical Support Specialist Used the software for: 1-2 years ### "Dolphin Imaging has been a source of constant errors and calls to tech support." March 16, 2018 1.0 It's potentially a powerful software, but their customer support is extremely poor and there are common and sudden issues popping up so often there's no way to justify any benefits received from choosing Dolphin over any number of other options. Pros When it works properly, Dolphin has a wide array of features and quick navigation. It also makes a cute Dolphin cry when you launch it. Cons We have had numerous issues with Dolphin suddenly not working, office-wide or workstation specific. When contacting Dolphin about these issues there is often a wait, and the tech agents are slow to respond. I have had live chat agents admit that they handle multiple clients at one time, explaining the slow responses and long delays in help. Even worse, when they are actually paying attention to you they often do not resolve the issue quickly, or sometimes at all. I can't possibly recommend this software based on my experiences. Review Source MG Mara G. Imprenditore Warehousing Used the software for: 6-12 months ### "Buono" January 9, 2023 5.0 Tutti sono in grado di usarlo Pros Facile da usare, anche i neo assunti non pratici imparano in fretta Cons Non saprei poiché da noi è sempre funzionato Review Source Similar Products Featured ## Related categories [Dental](https://www.capterra.com/dental-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.