# Glitnir Ticketing Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Glitnir Ticketing Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/81763/Glitnir-Ticketing-System

---

# 

 Glitnir Ticketing Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Glitnir Ticketing

## What is Glitnir Ticketing?

SaaS solution that enables sports organizations to manage ticketing operations via tools for customer management, box office, and more.

## What is Glitnir Ticketing used for?

[Ticketing](https://www.capterra.com/ticketing-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

85%

Neutral

12%

Negative

4%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Glitnir Ticketing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.glitnir.com&name=Glitnir Ticketing)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Glitnir Ticketing

4.2 (26)

VS.

[4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (26)

Ease Of Use

4.8 (5,761)

Value For Money

4.6 (20)

Value For Money

4.9 (3,544)

Customer Service

4.7 (25)

Customer Service

4.9 (3,275)

## Glitnir Ticketing alternatives

[4.9 (593)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (272)](https://www.capterra.com/p/47852/ThunderTix/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (782)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/81763/Glitnir-Ticketing-System/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Customer Data Management

Searchable repository of information about clients

Email Marketing

Create and send email blasts/campaigns

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Kiosk Ticketing

Obtain tickets via Kiosk upon arrival at event

Mobile Ticketing

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Glitnir Ticketing 17 features

Scan barcodes to ensure accurate pricing and label tracking

Searchable repository of information about clients

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Obtain tickets via Kiosk upon arrival at event

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

View and track pertinent metrics to find patterns and gain insights from data

Grants the users access to all events for one season

For selection of seat at booking or check-in

The resale of tickets based on demand and availability

Create and manage ticket reservations for various events

Built-in website builder or integration with third-party site

Features

4.1 (24)

4.1

Based on 24 reviews

## Pricing

Value for money

4.6 (20)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (20)

4.6

Based on 20 reviews

## Support, customer service and training options

Customer Service

4.7 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (25)

4.7

Based on 25 reviews

## User reviews

Overall rating

4.2

Based on 26 reviews

Filter by rating

5(9)

4(13)

3(3)

2(1)

1(0)

Mentioned topic

Sorted by most recent

EY

Eben Y.

Vice President

Entertainment

### "Glitnir Ticketing is an easy to use, affordable and a great ticket solution!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2019

I've personally worked with Glitnir Ticketing for about 15 years and I wouldn't want to work with anyone else. Any time I had an idea that would help grow sales they worked to implement. They have helped me with creating custom reports. It is an easy ticket solution for our customers which leaves them happy and they don't feel like they got hit with a lot of unnecessary fees that you may see with a larger ticketing solution.

Pros

Easy to use, navigate, run the necessary reports I need as well as keep up to date on where I am with ticket sales on a particular event. Great for keeping information on my customers that allows me to grow sales for other events.

Cons

I really haven't had any issues with this software. To be honest, anytime I ran into a limitation I brought it to their attention and they solved the issue for me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CJ

Conor J.

Ticket and Operations Coordinator

Sports

### "Glitnir Ticketing System review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 2, 2019

There is a legitimacy in our department and in our ticketing that wasn't there before. Online and walk up sales are easier to manage and quicker to execute, and reporting sales and attendance is easier and more consistent.

Pros

We had absolutely no ticketing presence or software before Glitnir. The customer service and helpful attitude they provided was and is fantastic. They worked with us through the entire set up process and really set us up for success and continue to respond immediately even when we have the smallest questions or issues.

Cons

I still find the navigation and orientation to the system a little difficult. It may be because no one here has ever used a system like this. However I find it difficult to teach my workers (mostly students) and administrators how to use the system and for game day sales and even more difficult to show them how to access other features. That being said, the Glitnir team did a great job showing me how to use it and my translation to others may need improvement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

Lauren K.

Box Office Manager

Sports

### "Sky Blue FC Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

March 27, 2019

I have really enjoyed working with our rep on creating the best possible experience for our fans.

Pros

The customization, and customer service.

Cons

Not as user friendly as other ticketing systems (that fans are used to using).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

Denis L.

IT & Process Manager

Sports

### "Glitnir Ticketing Exeter City"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 26, 2019

Our experience over the past 5 years has seen the system deliver increased sales, massive improvements in customer service, cost reductions and flexibility to enable the company to grow quicker than expected. The user online service, event scanning and adaptability have made a significant contribution to the clubs migration from an old style sports club into a dynamic 21st century business encompassing and embracing the modern online and mobile services.

Pros

The flexibity, accountability, cost and serviceability. The dedication of the Glitnir to solve challenges in the ever changing UK ticketing arena has been second to none. The market differs significantly from the US model with events where demand regularly outstrips capacity - the team developed an easy solution to control who can buy and when without any compromise to response times online and the robust financials that underpin the service. The innovative integration with Google to deliver the online customer ability to walk around the venue, see 360 view and then choose seat is exceptional.

Cons

The robust engine that underpins the service needs a comprehensive administration back to end that enables user management but at first is a little daunting. The team have done some major improvements and continues to provide a better interface. As this only affects a couple of people in th organisation this is only a minor irritant.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IU

Ian U.

Manager of Ticket Operations

Sports

### "Jackson Generals Glitnir Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2019

Pros

I like the fact how easy it is to learn and use Glitnir.

Cons

There is no current feature that I don't like about Glitnir.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

Lance K.

Manager, Ticket Operations and Season Sales

Sports

### "Great product and great customer support! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 25, 2019

Overall it's been a great experience. The Glitnir team is always looking for ways to improve and evolve. Customer service has been exceptional from all team members. We've also seen our online ticket sales grow from year to year using Glitnir.

Pros

Glitnir is relatively easy to teach anyone new. Value for the product is great! If we need any assistance or something quits working, they're staff will jump on a call right away. Our rep is always great at getting back to us in a timely manner and solving any and all problems. The group portal upgrades were much needed and I think they nailed it. Much easier to use and much quicker to set up/maintain. I also like that CRM is build right in, so no need to purchase through another company.

Cons

Reports and running lists are not the easiest. Took me a while to figure out how to pull info I need. Also, from time to time, if I select what I need (seeing holds for an event/solds/ect.) still no information shows. Seems like there's a list for everything you would want/need, just figuring out the best and most convenient ones is key. The last thing would be any individual seats in a customers cart that are trying to get deleted. Other systems all you need to do is click on the seat to select, and click again to delete from your cart. With Glitnir you need to click on the seat to select, and on the right hand side, check the box on the seat you do not want, then select delete. Seems like this is something they could upgrade.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Kim G.

Senior Associate Athletic Director

Higher Education

### "Glitnir"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 22, 2019

Pros

Ease of use, helpful customer service,

Cons

customer support not offered late night and weekends

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BV

Bryan V.

Assistant General Manager

Sports

### "Glitnir Ticketing Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2019

It has been a great experience working with Glitnir Ticketing, they provide outstanding customer service, they are always just a call or an email away.

Pros

The system is easy to use for individuals who do not have a ticketing background.

Cons

Once in a while the ticketing system will freeze.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director of Ticket Operations

Sports

### "Customer Support At It's Finest "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 22, 2019

Glitnir has been very responsive to our wants in needs. They've been able to help us modify our reporting, improved the group portal platform, and as I said earlier, have the best customer service/support team that I have worked with.

Pros

I do love the customer service aspect that I've come to rely on, on nearly a daily basis. All of the representatives and executives that I have worked with over the six years I have used Glitnir Ticketing have been readily available to me and the organization 24/7.

Cons

There are a lot of competitors that are offering new and shiny technology. In my opinion Glitnir is not on the forefront of that yet, but they are making strides to get there. I've seen vast improvements in the group ticketing platform, season ticket platform and email platform over the past year, and I am excited to see what comes next.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Brad K.

Director of Season Sales

Sports

### "Glitnir Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 22, 2019

The CRM system is a quick tool to our organization and very simple to use.

Pros

The ticketing system is very user friendly and simple to add-on new promotions, products and features that we are using. The google maps feature is very cool so fans see the view from the seats.

Cons

To many steps to do when adding contracts and also when customers order tickets online. The POS system needs to be updated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/81763/Glitnir-Ticketing-System/reviews/)

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Popular comparisons

[Eventbrite vs Glitnir Ticketing](https://www.capterra.com/compare/81763-114949/Glitnir-Ticketing-System-vs-Eventbrite) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)