--- title: "iTrade Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iTrade Software - reviews, pricing plans, popular comparisons to other Food Service Distribution products and more." source_url: "https://www.capterra.com/p/81764/iTrade/" page_type: "product" language: "en" --- # iTrade Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iTrade ## What is iTrade? With a powerful network of over 5,000 food and beverage trading partners, iTradeNetwork has been the leader in perishables supply chain management for 20 years. iTrades suite of end-to-end supply chain solutions tackles the complexities that occur at all waypoints of the perishables supply chain, from procurement and quality to traceability and data management, so that you can focus on your core business. ## What is iTrade used for? [Food Traceability](https://www.capterra.com/food-traceability-software/)[Food Service Distribution](https://www.capterra.com/food-service-distribution-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iTrade?[Manage this product listing](https://www.g2.com/products/itradenetwork/claim_requests/new?auto=true) ## iTrade Overview Updated September 2026 AI summary iTrade offers cloud-based food traceability solutions for small and midsize businesses focused on supply chain transparency and safety. Its core features include order management, quality control, recall management, and detailed traceability, with additional options for document, supplier, and purchase order management as well as traceback and traceforward, supporting efficient tracking and response across food distribution operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iTrade 3.7 (3) VS. [4.4 (17)](https://www.capterra.com/p/13527/BatchMaster/#reviews) Starting Price $1 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (3) Ease Of Use 4.1 (92) Value For Money 3.0 (1) Value For Money 4.4 (86) Customer Service 3.5 (2) Customer Service 4.4 (91) ## iTrade alternatives [SafetyChain](https://www.capterra.com/p/208610/SafetyChain/) [4.6 (92)](https://www.capterra.com/p/208610/SafetyChain/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208610/SafetyChain/) [Food Guard](https://www.capterra.com/p/264743/Food-Guard/) [4.7 (12)](https://www.capterra.com/p/264743/Food-Guard/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/264743/Food-Guard/) [Wherefour](https://www.capterra.com/p/172134/Wherefour/) [4.7 (63)](https://www.capterra.com/p/172134/Wherefour/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172134/Wherefour/) Highest Rated [BRAINR](https://www.capterra.com/p/10035695/BRAINR/) [5.0 (3)](https://www.capterra.com/p/10035695/BRAINR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035695/BRAINR/) ## FAQs about iTrade Overview ### What company size and specific industries is iTrade built for? iTrade is designed for food distributors and related food supply chain businesses of any size that need traceability, shipment tracking, and data sharing. It is also suited to organizations serving consumers in the food sector, especially companies handling palletized shipments and ERP-based logistics operations. Features and Usability ### What are the key features of iTrade? iTrade offers document management, order management, and purchase order management for handling transactions and records. It also includes quality control, recall management, supplier management, and traceability features, including traceback and traceforward, for tracking products and managing supply chain and compliance processes. Getting Started and Support ### What training and onboarding options does iTrade offer? iTrade provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does iTrade offer? iTrade provides chat support for customer questions and account help. No reviewer feedback is available here to describe response speed or agent helpfulness, so support experience details cannot be verified from the catalog data. ## Features AI summary Based on 147 Food Service Distribution reviews Capterra reviewers highlight these as the most important features to look for in food traceability software: - **Traceability** (**61%** of reviewers rated this feature as critical) - **Quality Control** (**60%**) - **Compliance Management** (**64%**) iTrade includes **Traceability** and **Quality Control**, covering two of the top capabilities buyers look for in this category. However, it does not include **Compliance Management**. Instead, it offers **Recall Management** (**63%**), which gives businesses another high-priority tool for identifying affected products quickly and responding to safety issues more effectively, helping teams maintain product visibility, monitor standards, and reduce risk across the supply chain. Document Management Store, manage, and track all electronic documents in a centralized location Order Management Manage and track customer orders for goods, investments, or any other purchases Purchase Order Management Create, send, and track purchase orders and their statuses Quality Control Ensure that quality requirements and standards are met across production processes Recall Management Remove or recall products from the market Supplier Management Manage all supplier data and operations iTrade 7 features ### All Features - Document Management: Store, manage, and track all electronic documents in a centralized location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quality Control: Ensure that quality requirements and standards are met across production processes - Recall Management: Remove or recall products from the market - Supplier Management: Manage all supplier data and operations - Traceability: Track and document the history, application, or location of an item or activity --- Get Advice We can help you find the software with the features you need. Features 3.0 (2) 3.0 Based on 2 reviews ## Pricing Value for money 3.0 (1) Basic $1.00 Per Feature, Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(1) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent WB William B. Logistics Manager Logistics and Supply Chain ### "Very difficult to use." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 March 12, 2019 Pros It gets the job done, but there is not much I liked about iTrade. Cons I've worked on a few different EDI platforms, but iTrade is by far the difficult and complicated to use. IT is already very overpriced versus their competitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Robin S. Food & Beverages ### "Itrade Network" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 June 21, 2016 very little help in learning there is not very much training material out there for beginners. adding new companies is difficult Pros easy to move between billing and credits much better than the older software we had at the last company i was at. Cons reports are not easy to update and are not reflective of the sales that actually move thru the portal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Graeme M. CSM ### "iTrade.Net does everything we need and more" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 3, 2016 We have been using iTrade since 2011 and it has proven to be indispensable for our company, we couldn't survive without it now as it offers the complete package of features from estimating through to invoicing in the easiest and most efficient way possible. Small service jobs through to large project that need full management and analysis iTrade covers it all and it's so simple to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.