# Transcepta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Transcepta the right Accounts Payable solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81856/Transcepta/reviews --- Transcepta 4.1 (28) [View alternatives](https://www.capterra.com/p/81856/Transcepta/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Transcepta Ease of use 4.0 Customer Service 4.4 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Naveen T. IT Lead P2P Information Technology and Services Used the software for: 2+ years ### "Transcepta Invoicing" October 1, 2019 4.0 Overall experience is good and it has good support when we invite them for issues Pros UI, comfortable even for first time users, Compatible with Oracle EBS, Quick interfacing of invoices Cons Reports took longer time need to cut down the dates when we run reports using date range, Invoice PDF parsing fails at times and we need to reprocess the invoices Review Source DF Dawn F. Director Information Technology and Services Used the software for: 2+ years ### "Incorporating Transcepta into our AP footprint was a no-brainer" October 10, 2019 5.0 See pro's...same. One side plus, when implementing I was blessed with being able to work with the one and only customer executive (smartest guy I know)! Amazing... Pros This product was easy to stand up, deploy and is very cost effective. Transcepta is the perfect paring for a company that grows through acquisition, needs a technical footprint that includes automation and reduction of touchpoints when processing AP invoices. Transcepta has amazing customer service and caters to the business need. In addition, it's free to your supplier! Adoption for onboarding is absolutely a breeze as a result. No-brainer.. Cons I wish that the product could be more easily deployed outside of the U.S. The big issue that I'm aware of is tax and the different tax requirements from country to country. We explored it's use and it was very expensive to use because of the tax hooks and customization around tax. It's less money to process rest of world invoices through my shared service team in India. Alternatives considered [Intelligent Spend Management](https://www.capterra.com/p/402/Ariba-Spend-Management-Suite/) Reason for choosing Transcepta Cost (to FIS and our vendors), ease of deployment and use and the eagerness to earn our business and keep us a happy customer. Review Source TB Tyler B. manger Chemicals Used the software for: Less than 6 months ### "Do not use this is you can avoid it. " January 16, 2026 1.0 Overall experience has been a zero star. Wish the companies we do business with would have never switch to transcepta. It just makes everything hard and takes longer. Defiantly not easier. Why have a computer check there invoices, only to take another persons job and then have to have someone one else look at the failed ones only to give you the ok you would have gotten in the first place. Pros Have not found a pro to this website yet. If you like to wait on hold, wait for payments, and be confused the whole time this is for you. Cons The tech support is hard to get answers from. Very hard to submit invoices to a customer. Was way easier just dealing with the customer before having this middle man delay everything. Would not recommend this or anything like this for any business. Not easy to use. Just another way of making something easier but in the long run it makes it harder for suppliers to get answers and get paid. They make there own deadlines and guide lines and there is nothing you can do about it. Review Source AM Anil M. Director - IT Applications Computer Hardware Used the software for: 2+ years ### "Been with Transcepta for many years - Product works! Non-US support hours limited" October 10, 2019 4.0 We started off with Transcepta four years back in 2015 with just 17 core suppliers and basic functionality. We did a optimization project in 2017 to make Transcepta the only way US & Canada suppliers submit invoices - today 95% of our invoices come via Transcepta. It's no cost for suppliers to onboard and submit invoices - so they don't mind too. We use limited version of cloud match functionality - works for most situations - some scenarios unique to our company, we complement that with additional code on our integration side. We have struggled with adoption of Transcepta in our international sites - because Transcepta is English only and offers only US hours support, so if a supplier is stuck submitting the invoice or registering, we lose a day due to time zone difference and suppliers usually give up, and requires follow-up. Pros Easy of Use support is responsive No charge to Suppliers for submitting invoices Cost Effective Good Reporting Great supplier onboarding support Cons Non US support hours limited Mutli Language portal support missing Alternatives considered [SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/) Reason for choosing Transcepta Lower cost to us and No cost to the suppliers Review Source RB Richardo B. AP Supervisor Management Consulting Used the software for: 2+ years ### "Booz Allen Accounts Payable - review of Transcepta services " October 10, 2019 4.0 Representative has leveraged transcepta services for the last 10 years and has developed a great business relationship. Transcepta became a part of the representative technology road map to convert incoming paper invoices to an electronic format, which helped to achieve invoice automation goals. Pros The software allows submitting vendors to utilize many formats to transmit invoices for example, open PDFs, XML, CSV etc.. Also like the collaborative nature of the transcepta team to review and resolve issues as they arise. Cons Wish there was a better process to communicate when submissions fail. For example, we had two instances where vendor's file submission failed and a couple months passed without the submitting vendor being aware or, the representative team wasn't aware that an incoming file failed in order to help with the communication. Reason for choosing Transcepta Transcepta continues to be part of our firm's automation strategy while we have engaged a couple strategic vendors via the ariba network. However, the ease of use and the cost per invoice makes transcepta more attractive within our business processes. Review Source KH Keith H. Director of Operations Wholesale Used the software for: 2+ years ### "Transcepta doesn't do what they claim" September 3, 2024 1.0 They need to hire staff to cover for when the program can't read an invoice. They took on the responsibility of getting billed, they need to be able to handle it and not throw it back on the supplier. Pros Nothing, there is nothing good about this leech of a company. Cons They insert themselves between Customers and Suppliers as their business model. Their only job is to streamline and process invoices which works fine as long as their crappy program can read your invoice. If anything changes it breaks down. They don't charge suppliers but they do cost us time and money when their program breaks and the alternative is to manually key in it in through their terrible online portal. Review Source AP Alfonso P. Director of Financial Systems Government Administration Used the software for: 2+ years ### "A very solid solution if you have good invoice volume and process " October 10, 2019 5.0 Transcepta's technical/customer support is very responsive to our request. They take care of the onboarding of vendors to the program which is a big help and it is the cornerstone for the program implementation and success. Pros B2B hands-off automated invoice processing, with the ability to set up rules for the validation of invoices against P.O.'s. Once the interfaces with your ERP system are set-up is a very stable process. Cons Because is a fixed cost service, the cost per invoice could be high if you don't have a good number of invoices and/or vendors using the Transcepta. This also depends on your internal processes (# of invoices withand without P.O.s) and data completeness in your vendor record (vendor contacts, email addresses, telephone #, etc). Reason for choosing Transcepta At the time of purchase, Transcepta was the market leader in this area and it was Oracle's preferred business partner and their recommended solution. Review Source JR Jaime R. Manager Accounts Payable Food & Beverages Used the software for: 2+ years ### "Great Customer Service and Support" November 4, 2019 5.0 We initiated this program to increase the number of invoices received electronically to decrease the manual processing by accounts payable teammates. Our initial transition was 5 years ago and we increased our electronic submission by 15% at that time and continue to increase compliance by vendors. Pros The service provided by Transcepta has allowed us to initally transition a significant number of vendors to electronic invoice submission with minimal effort by my team. Any issues identified are resolved within 24 hours. Processing of invoices through the system occurs within 30 minutes of receipt by Transcepta allowing for real time processing of deliveries to our stores. Cons New vendor compliance with registering and usage of the service has not been automatic - but with new offerings by Transcepta we will be streamlining this registration process shortly. Review Source JK Jeff K. Director IT Systems Analysis Transportation/Trucking/Railroad Used the software for: 2+ years ### "ERP Integration" October 9, 2019 4.0 Our goal was to minimize the amount of hands on effort needed to process invoices from our suppliers. Transcepta team members understood our goal and worked diligently to accomplish our implementation in a tight time frame. We had originally started the project with another service provider and decided to make a switch to Transcepta in the middle of the project effort. Overall, we were pleased with all their efforts to help us complete the implementation without having to significantly extend our target for a go live. Pros The fact that the effort to set up and on board our suppliers was managed by the Transcepta team was a big plus. In addition, the variety of ways that a supplier may submit their invoices for processing makes it easier to get supplier participation. Cons The integration with our ERP was quite an effort. In our original implementation, we chose to exclude an attempt to automate the processing of credits from our suppliers. To be honest, that was probably as much due to the challenge we faced in handling proper matching within our ERP and inconsistent data available from supplier credit invoices. Review Source TP Tom P. ERP Project Manager Government Administration Used the software for: 2+ years ### "City of Albuquerque" October 15, 2019 4.0 The goal is to pay suppliers quicker that our previous manual process. We've seen a drastic improvement in supplier payments. Management is a frustrated with the change order process: costs and implementation of changes. Transcepta has worked with us to reduce the cost of some of the charges, but there are other changes or updates that we'd like to make that are cost prohibitive at this time. Pros The automation is great. Purchase Orders are transmitted electronically to on-boarded suppliers at least a couple of times a day. Invoices, if completed by the supplier correctly, are paid in a much faster manner than before. Cons We're still working through issues involving invoices that are submitted with incorrect information. We most recently implemented the Parking Lot feature in 2 phases. Phase 1 is complete. Phase 2 should be complete by end of 2019. Until both phases are complete, all incorrect invoices are rejected back to the supplier. Eventually the goal is to make minor corrections to the invoice, accept the invoice and pay the supplier. Setting up the rules has been tricky. Reason for choosing Transcepta N/A Review Source CL Cynthia L. Finance Director Information Technology and Services Used the software for: 2+ years ### "Transcepta - IT WORKS" October 29, 2019 5.0 Pros Transcepta is a very cost effective tool and it's free to the supplier! This software is great for companies looking to automate and reduce the number of touchpoints when processing AP invoices. Transcepta is has great customer service and truly listens to their clients to understand their needs. They are a great business partner. Cons We haven't been able to deploy this use of Transcepta internationally. We have struggled with the connection to Ebus tax in Oracle. The issue as I understand it is way we have deployed Ebus tax. This will require additional review of deployment and cost benefit. Review Source LR Linda R. AP MAnager Construction Used the software for: 2+ years ### "Great tool, user friendly" October 15, 2019 5.0 Very good customer service Pros We are able to provide a tool to our suppliers that is user friendly. The customer service is excellent. The process is smooth and stable, ensuring a faster cycle time (for invoice processing) versus the standard process (invoices sent via email). Cons It has been difficult to expand the program. There are so many options in the market. Alternatives considered [Coupa](https://www.capterra.com/p/115928/Coupa/) Reason for choosing Transcepta User-friendly tool. Easy to implement Review Source JG Jimmy G. Oracle BSA Information Services Used the software for: 2+ years ### "Perfect partner to process huge business data" October 2, 2019 4.0 It is good, I believe it help me/my company a lot, it is processing huge volumn of data every day and it is always there. Pros Process business data every day, be able to process multiple format of invoices, flexiable to do customized function based on business requirements. Cons Some activities have to be done manually, it is not so easy to make change, due to time zone difference, the issue could not be responded soon. Review Source MM Manikandaraja M. Business System Analyst Telecommunications Used the software for: 2+ years ### "Transcepta E Invoicing " November 14, 2019 4.0 Pros Transcepta Supplier On-Boarding Team - Quickly On boarded Motorola suppliers into E-Invoicing Program. Customer Helpdesk Team – Provide prompt responses and very supportive. Transcepta feature Motorola like the most - PO Flip Process, Parking Lot, Dashboard and Reports. Another brilliant Feature Transcepta provides various Invoice submitting options (EDI, XML, CSV, Online Supplier Portal, Emailed PDF Invoices, Fax, and Virtual Printer) to suppliers Cons Enhancement and development timeline captivating more time to deliver. Better to have a Test Environment. Review Source VR Victoria R. E-Invoicing Specialist Higher Education Used the software for: 1-2 years ### "Transcepta review" October 22, 2019 4.0 The customer support has been excellent. They are knowledgeable, friendly and provide prompt service. They have been able to work with certain suppliers who require specialized rules on their invoices. Pros The dashboard makes it easy to monitor individual supplier invoice submissions and rejections. Being able to see the error message makes it easier to work with the supplier to correct the issue. UI is user friendly. Cons The dashboard would benefit from added features. Example, being able to see the submission method for each supplier on their profiles, being able to see which email address the invoices are coming from, being able to view more than 10 invoices at a time. It would be nice to be able to hyperlink the user email addresses. Review Source MC Myron C. VP Accounts Payable Banking Used the software for: 1-2 years ### "Transcepta Review" October 2, 2019 5.0 The overall experience has been good. The Transcepta team is very professional and responsive. We have increased E-Invoicing % to nearly 50%. Pros Ease of Transmission for suppliers once they start using. The service is consistent in delivering electronic documents and invoice images daily. Cons The onboarding of new suppliers on the program has been difficult and takes time. This mainly stems from not having the right supplier contact and the supplier not being familiar with what E-Invoicing is about. Once onboarded, getting suppliers consistent in using the portal has been a challenge. It is very manual to keep watch on supplier compliance, if not reviewed monthly. Review Source GO Gilberto O. AP Support Research Used the software for: 2+ years ### "Transcepta- Review" October 4, 2019 4.0 Good, the customer support team @ Transcepta is always available to assist. Pros The multiple submission functions that Transcepta offers to our suppliers to submit invoices. Cons Mapping functions and creating rules prior to system implementation. Additional changes to resolve issues required change orders. Review Source JM John M. Manager, Finance Applications Computer & Network Security Used the software for: 2+ years ### "Transcepta as a global payment solution" January 1, 2020 5.0 Overall, a very good experience. The organization and support team is responsive. Will work with us on overall enhancements that will benefit our requirements. Pros Ease of use, Intuitive UI, standard integration via Oracle ERP Cons Need to enable logic for Blanket PO Releases. This is subject to each customer requirements, need to work with Transcepta on proposed solution for matching requirements. Reason for choosing Transcepta Transcepta integration was already available for 2 of our suppliers and we wanted to scale globally. Review Source AP Anu P. Procurement Business Analyst Telecommunications Used the software for: 2+ years ### "MSI experience with Transcepta" October 16, 2019 4.0 Good. Pros 1\. Transcepta deals with and onboards the supplier with minimal involvement from MSI. 2. Customer support and willingness to accommodate changes with short notice is good. 3. Dashboard is good and friendly. Cons 1\. No test instance. 2. Development time is longer and not as seamless. 3. No line level matching Reason for choosing Transcepta N/A. Was not involved in the selection process. Review Source DH Derwin H. Sr.Dirsbursement Analyst Banking Used the software for: 2+ years ### "Transcepta User" October 10, 2019 5.0 The overall experince has been great and the support from all departments has been great Pros The ease of submitting invoices via email and matching correctly to the purchase orders. The ability for the users to see the statuses of their invocies. Cons Would like to provide customers more reporting options that are downloadble in excel Review Source HS Hemal S. General Manager - IT Oil & Energy Used the software for: 6-12 months ### "Transcepta" October 11, 2019 4.0 We were told during the sell cycle that it take about 1-2 months implement the software and it took us more than six months. Supplier on-boarding process needs improvement. Overall, we are not too pleased with Transcepta. We have to do lot of custom development to make Transcepa work for us. Pros Integration with Oracle Supplier Network. Cons Not as friendly as advertise for suppliers to send the invoice and supporting documents. The EDI submission doesn't support MIME attachments which defeats the purpose of automation as suppliers have to send it manually. On-boarding process is very slow compare to what Transcepta advertise. Reason for choosing Transcepta Oracle partnership. Review Source SL Shirley L. Financial Project Manager Law Practice Used the software for: 2+ years ### "Transcepta Review" December 31, 2019 4.0 Ease of submitting and attaching images to our AP application... Pros Excellent Customer Service and ability to submit repetitive invoices in a snap... Cons Ability to process International Invoices ; especially with VAT. Review Source NT Nidhi T. Payables Transformation Lead Business Supplies and Equipment Used the software for: 2+ years ### "Transcepta Feedback" October 10, 2019 4.0 Good Pros Transcepta is easy to use, good customer support and value for your money. Cons Not easy to add customer specific requirements in the portal Review Source JM Jesse M. Chief Procurement Officer Government Administration Used the software for: 2+ years ### "City of Albuquerque" October 15, 2019 4.0 Transcepta has been very responsive to the City's needs. They have developed items like a "parking lot" to help reduce the rejection rate and allow the City and vendors to make any necessary corrections. Pros Easy to navigate and review dashboard information. I like the ability to download certain reports and dashboard info into Excel and analyze. The PO Flip option has been extremely helpful for our small and local businesses. Cons Initially the City did not have a way to review invoices prior to being rejected. However, the Transcepta team addressed our needs. Review Source RP Rohit P. IT Consultant Information Technology and Services Used the software for: 1-2 years ### "Well laid out roadmap" October 16, 2019 5.0 Very good Pros Ease of use and clear path of data flow. Cons Testing enhancements or changes is cumbersome Reason for choosing Transcepta Supplier onboarding and reporting features Review Source Similar Products Featured