Invoice2go

3 / 5 14 reviews

Who Uses This Software?

Small businesses and individuals who have a need for an invoicing and payments solution on mobile devices.


Average Ratings

14 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/year
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Invoice2go
  • www.invoice2go.com/
  • Founded 2002
  • United States

About Invoice2go

Send simple invoices using professional templates, invoice generator, PDF invoices and quotes, online payments, bill organizer, receipt and expense tracking, time tracking, time management and business reporting all rolled up into one easy-to-use app. Create a construction invoice or estimate, business receipt for your side gig or track receipts for your small business, all with Invoice2go. Start your 14-day trial today and get 50% off your first year!


Invoice2go Features

  • Contingency Billing
  • Customer Portal
  • Customizable Invoices
  • Hourly Billing
  • Invoice History
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Recurring/Subscription Billing
  • Service Ticket Billing

Invoice2go Reviews Recently Reviewed!

Works well enough, but it is quite expensive for what it does and it has a lot of little quirks.

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Invoice2Go has a lot of beautiful invoice templates, and a good amount of ways to customize those templates to your liking to great something to be proud of. Adding custom fields is pretty easy too, and accepting payments by way of Stripe and PayPal is a plus.

Cons: They only offer a few payment gateways out of the thousands available, and other than those few gateways, no other integrations are available. I would love to see integration with a cloud storage service to export data and PDF invoices too, and even better would be integration with CRM apps to instantly port those items to as well. As it stands I have to use multiple systems for one task. There are also a lot of quirks when it comes to where things land on invoices - for example no matter how short your invoice is, any customer terms or notes always appear on the following page, even if there is ample room on the first. Just lots of things like that. It's also very pricey for NOT connecting into a CMS or CRM.

Overall: Fast and easy invoicing, integrated payments by PayPal and Stripe.

Ruined a previously fabulous product

Oct 26, 2017
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Cons: It doesnt function very well. Feature less and customer support doesnt listen to feedback given. So many issues , product doesnt sync. You loose information very easily. And if support listened to feedback they would do so much better. Its awful now and am seeking a new product after being with them for over 10 years.

Overall: None anymore it been ruined with poor redevelopment and customer service who do fix issues or errors. Most certainly not worth the subscription. I bought the license years ago and now I'm expected to repay yearly so its a con.
Nothing now it has been ruined, it has problems with capital letters on addresses. All live invoices are mixed in with invoices that are dead completed. So u cant separate invoices that are completed.

It was useful until it started rounding up

Jul 29, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Nice templates, relatively pain-free invoice creation and submission, decent reports that help my accountant file my taxes.

Cons: It does not take rates out to 3 decimal places. Mileage rates are always out to 3 decimal places. Therefore, every invoice I submit is incorrect and payments are impossible to reconcile. I used to be able to enter mileage rates to 3 decimal places but with recent updates that option is no longer available. I've begged them to change this but so far they have not. Their responses list all the wonderful features of their app, which is not responsive. Also, there are occasional sync issues so invoices created on one device do not show on another. This causes endless wasted hours recreating invoices. The desktop app is unreliable. I'm a long-time user but I'm now searching for a better invoicing program.

Bad to worse

Jul 27, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It used to be good but after recent update, they lost over a dozen appointments costing me thousands and they didn't seem to care. Then after trying to move around or work in the new "updated" version is bad really bad unless your a computer nerd.

Cons: Everything, can't navigate smoothly, takes 2 to 3 moves to do what use to take one. Loses info and sometimes won't save files. I will be changing to a new app as soon as I can.

I was looking for a simple and cost effective product, this was the first choice - but not very wise

Feb 15, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Maybe if you work with it for a longer time you get used to it but it's very confusing for a new user. The price is also quite high, much higher then other similar apps.

Cons: really a lot of functions

Overall: I2GO is not a bad app, but it is way sooo slooowww, the design as in the 90's and UX confusing for a new user. I had first troubles to locate some features, also found some answers on the website after browsing through the entire FAQ site and also contacted the support - with no response. So I switched to another tool.
* my question was somewhat answered with 2 weeks delay - that is unacceptable

EXTREMELY DISAPPOINTED Con't

Feb 01, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: The limit of 2500 words in my previous review simply wasn't enough for me to extoll the virtues of the program. And so to continue:
¿ I am on speed dial to technical support. They know me by name. They are really nice people, but whenever they say they will get the engineers to look at the problem, that¿s the kiss of death. They have yet to resolve even one issue for me. They have never found a missing invoice ...not even one.
¿ This program has been a MAJOR source of STRESS for me and has cost me a ton of money; not to mention credibility with my customers.
¿ I have also discovered that old invoices are very difficult to collect from customers.
¿For those of you who give it a good rating ¿check back in your invoice database. Follow the sequence and see if they are all there. Odds are, you are missing invoices as well ¿you may just not realize it.
¿ Why did I stick it out for so long? ...my database is extensive, I was established and I never stopped coping and hoping that they would fix this glitchy program.
¿ This morning I discovered two that more invoices (that I made up yesterday and emailed out), are missing; that was the last straw.
¿ I am switching to QuickBooks and I hope never to look back. I don't care how much it costs; if it works - it's a bargain!

EXTREMELY DISAPPOINTED

Feb 01, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I have been using Invoice2go for about two years now.
This is my story:
Invoices have disappeared from their database on a regular basis over the two years.
Fortunately, because I BCC all my invoices, I had backup copies in my email.
My invoices that I emailed out did not reach my clients. Invoice2go figured they'd been delivered to their junk mail. Some of our commercial clients keep us waiting up to ninety days before paying, and so we waited. When we finally determined that they hadn¿t ever received the invoices, it was sometimes six months or more before we got paid. Invoice2go recommended that before sending an invoice, that I contact my customers and get them to change their email setup to accept our emails.
When Google Chrome updated, Invoice2go didn't; they were incompatible and it would not work properly. I switched to Firefox but continued to have issues. All of my settings, the email message ...all were dropped when I switched over. As a result, and unbeknownst to me, I was no longer BCC'ing my invoices to our company email. During that interval the database dropped another fourteen invoices and I did not have my email backup to rely on. It took a week in the office with my employees, going through the database, time sheets, and work orders to restore those invoices. The problem was further exacerbated by the fact that I didn¿t know who the invoices were for, if the jobs had been completed or if the invoices had even been mailed out. I lost all the material lists and the pricing. I also discovered that a lot of customers don¿t call to complain that we didn¿t send them an invoice.
I cannot use the scroll wheel on my mouse. I even went out a replaced the mouse. I can scroll only with the arrows on the keyboard.
When I create a new invoice, I would say that once every five or six invoices it screws up the sequence. If you miss it, it looks like a missing invoice. In my case I had emailed backups to prove that there had indeed been an invoice, but it can confuse the issue.
The spell checker will point out spelling mistakes, provide the proper spelling but when corrected the word immediately reverts to the incorrect spelling.

Reliable and cost effective

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This program and the app was very useful and easy to use! The price is very reasonable compared to the results I have gotten. Great small business application.

Simple and easy to use

Jan 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Easy setup and straight forward. Good day to day tool for contractors working on site. Good record keeping

Excellent app that you can use for your business from anywhere

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity, easy to use, great features

Cons: Time it takes to load on website

Overall: I've used invoice2go for the last few years and can't believe the difference it makes in invoicing. The app is so easy to use on my phone, iPad or computer.

A mess waiting to happen, i promise you this product is pure shit......just wait till it loses data

Nov 22, 2016
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Ease of use

Cons: Loses data

Overall: A joke.....a sick joke. It will destroy you i promise, it prints blank statements, re arranges your invoices, duplicates entries , slows to a standstill when downloading, loses complete entries all the while you can not trust this mess, and as for the Zendesk?????? please give me strength.

Recommendations to other buyers: Do NoT Buy

Invoice2Go for small business

Nov 08, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use and simple layout of invoices

Cons: Lack of gst options to have inclusive of gst amounts

Overall: I originally used this software for our small business and found the invoicing very quick and easy but found it frustrating that it was limited when it came to gst options

Recommendations to other buyers: Would continue supporting this product of changes were looked at and the ability to interact with Xpenditure

Overall great product

Oct 04, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: For someone new to invoicing this software was simple to use from the off. Calendar is most used feature, send invoices from your phone is super option for small business

Jul 19, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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