# Invoice2go Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Invoice2go the right Billing and Invoicing solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81858/Invoice2go/reviews --- Invoice2go 4.3 (273) [View alternatives](https://www.capterra.com/p/81858/Invoice2go/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 9th, 2026 # Reviews of Invoice2go Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews Streamlined and intuitive operation 90% positive reviews out of 79 Most reviewers describe ease of use as a major benefit, highlighting straightforward setup and time-saving workflows. High and increasing subscription costs 67% negative reviews out of 46 Most reviewers indicate pricing is a significant drawback, citing frequent increases and limited value for the expense. ## Showing most helpful reviews Showing 1-25 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David M. Sales Director / Logistics Coordinatior Farming Used the software for: 2+ years ### "Ease of Use at the Touch of a Finger" March 6, 2020 5.0 I have been using the software for more than 7 years and I have seen it grow and evolved. No product is ever perfect but overall I have been extremely satisfied with Invoices 2 Go and recommend it for anyone looking for simple invoicing and book keeping application for their business. Pros Easy access anywhere, any time, on any devices. Very simple to make your own template for your company. Offers different methods of payment aside from the classic credit card trio such as Paypal and Apple Pay. Easy to create customer and item database Cons Entering a new item is simple but it can also be a curse. When you create a PO or an Invoice you will enter your item you have already saved in Invoices 2 Go database. However if you do a typo and confirm to add to invoice, that erroneously type item will be part of your item database. This can create confusion as to which item to select if this occurs. Suggested to the team that they add a confirmation window if an item is entered but not found in the database. This have yet been implemented. Review Source JE Jacques E. Sales Construction Used the software for: 2+ years ### "Good product for small business" September 5, 2024 5.0 Recommend the product. It works very well, and keeps track on non payments. Pros It is easy to set up and use. The ability to use it on web, phone or tablet makes it a winner. So I can quote, invoice anywhere anytime. Invoice 2 go integrates with Xero which is very helpful for accounting. Cons The product is not very customizable. It would be great to have "fit to page" functions when doing a estimate or invoice etc. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Invoice2go I wanted a quote and invoice system , not an accounting package Review Source DC DS C. Graphic Designer Graphic Design Used the software for: I used a free trial ### "Invoice2go Good & Bad" February 28, 2025 2.0 The app is easy to use and very user-friendly. It is really great to invoice on the spot with professional looking invoices. The cost is too expensive. Pros I like that when I'm on the go I can write invoices and estimates. My invoices look professional. Cons I have a small business and the app is very limited on the accounting requirements. It's not very intuitive and when things go wrong (and they do) it's a pain to deal with. Review Source DC Daryl C. Owner Building Materials Used the software for: 2+ years ### "The best for what I needed to with it" April 28, 2023 5.0 invoicing on the go When asked by customers about prices it was all there Pros everything did not need a degree to use the features Cons There is nothing I did not like about this software Alternatives considered [Office 365 Timesheet App](https://www.capterra.com/p/174840/Office-365-Timesheet-App/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Invoice2go mainly for the way, it was laid out and for the ease of use for me it was a winner for all functions Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) MYOB was by far the hardest fir me to use lost so much information because of that software Review Source VR Verified Reviewer CEO Music Used the software for: 2+ years ### "Working good but pricy… " June 16, 2023 4.0 I’ve used Invoice2Go for 3 different businesses during several years. I was quite satisfied with the service but I decided to stop working with them because I found a less expensive solution. Plus, you’re tied to them… if you want to go somewhere else, there is no way to backup your data and transfer them, you have to start again from scratch! Pros Easy management and use, the mobile app. Cons The price was a big problem, and the service coverage as well, for that given price… Switched from [Flowlu](https://www.capterra.com/p/166656/FLowlu/) The solution was too closed, and the price too high. No discount whereas I had 3 subscriptions for example. Review Source CH Carter H. CEO Consumer Services Used the software for: 2+ years ### "Pretty solid, not the best option, not the worst." March 5, 2025 4.0 Pretty solid. Customer service always returned my requests or answered my calls. Invoicing and billing was easy most of the time. Pros Easy to use. Very easy to build frequent options into invoicing options. Cons Pricing. It was a bit expensive for what it offered compared to other options Review Source TN Tiffanie N. Spa Manager Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy Invoice for moblie at an affordable cost" June 1, 2025 4.0 I wanted to have access to a invoice system to in my phone . It was quick and easy . I put the information my businesses info is saved on the system and i generate my invoice. I love it customizable as every receipt doesnt need the same format. Pros Its easy to use, you can create you style of invoice input your logo and select colors with little to no effort. Cons You have to paid for some features and im still trying to figure out backup and storage how secure that is. Review Source LD Laurie D. NA Utilities Used the software for: 2+ years ### "Easy pay billing done monthly " May 11, 2025 5.0 Called for help with company snd they explained where to find billing info - after that it was easy! Pros Easy to use once you sign up! Takes care of monthly billing for things like utilities and is paperless. Cons A bit tricky at first finding billion g info Review Source VR Verified Reviewer COO Consumer Goods Used the software for: Less than 6 months ### "Simple Invoicing Tool" January 14, 2025 5.0 Pros Invoice2go takes over a lot of our invoicing and does it easy, simple and straight forward. It isn't a tool doing too much, but what it does is just perfect. Cons No complains. Simple and easy to use. Pricing is fair. Review Source GT Gary T. Solutions Architect Computer Networking Used the software for: 2+ years ### "User-Friendly Invoicing Solution for Small Businesses and Freelancers" March 30, 2025 4.0 Invoice2go provides simplicity, user-friendly interface, and useful features, especially for small businesses and freelancers. It offers the ability to create and send professional invoices, track payments, and generate reports for tax claim. Pros It has an intuitive interface that makes creating and managing invoices easy, even for those who don't have technical and financial backgrounds. Cons The pricing may be considered a bit high for businesses with lower transaction volumes, especially since it's a subscription model. Limited Features on Lower Tiers. Review Source LV Laura V. Owner Hospitality Used the software for: Less than 6 months ### "Invoices made easy" May 7, 2025 4.0 I needed invoices for job I did and this one by far is the best one. Pros It was very user friendly and very straight forward to use. Not complicated at all. Cons I could not think of a con.I really like the app everything about it! Review Source AF Amber F. Co owner Construction Used the software for: Less than 6 months ### "Lets invoice2go" January 25, 2025 5.0 I enjoyed it very much easy to use a bit pricey though Pros It was very easy to navigate and easy to put in the info i needed to make invoices right then Cons It could have been cheaper price very expensive Review Source JM Jana M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Good pick for invoicing " February 17, 2025 4.0 Generally very good software for invoicing! Pros I like the options on the platform. It is truly streamline. Cons I did not like the side bar options or top options. It also didn’t save my work for some reason. Review Source QB Quantieshia B. CEO Entertainment Used the software for: 6-12 months ### "Invoice to go " October 27, 2024 5.0 Pros I like that I can create my own invoice and link it to my bank account. Cons I didn’t like how I couldn’t set up my ACH payments Review Source SH Sarah H. Owner Photography Used the software for: 2+ years ### "Great for small businesses - Saves your time and is worth the money" August 5, 2021 5.0 As an owner and main photographer of a photography business, I am so busy all the time with tasks and managing inquiries. The app helps me quickly send quotations, invoices, track payments and expenses all while I'm out of the office. Pros The software is customizable so you don't see it's coming from an app. It raises your professional aesthetic and saves an incredible amount of time. I can be out and about as a photographer, get an inquiry, make an estimate within a few months and send it to a client from my phone. The client can approve the quotation, it moves to an invoice, and the whole process is amazing. The customer service has also been great anytime I've had a small issue. Cons I do wish there were easier options to use multiple currencies, but it's not impossible. Unfortunately the easy payment methods are not applicable in Oman where we usually operate from, but if Paypal gets approved someday for Omani currency this won't be an issue. I also wish it was a little more affordable, or there were benefits for being a longer-term customer. Review Source BD Barbara D. Photographer Photography Used the software for: 2+ years ### "Invoice2go makes billing so easy!" March 4, 2022 5.0 I've used Invoice2go for my last 2 businesses! I don't have an accountants mind, so the fact that this software is so easy to set up and use has been great! It looks bad (and is bad for the bottom line) for a business to let bookkeeping matters lag and this software makes it easy for someone whose strengths don't lie in numbers/accounting to easily keep an accurate view of your business financials. The ease of use makes invoicing so much less time-consuming and allows me to spend that time improving my business! Pros After you've taken the time to enter products/prices/tax rates and client databases almost everything from that point forward is just a menu selection. Calculation is done for you! Reports are done for you. You have an overview of sales by client, date range, past-due invoices and due dates. You also have year-to-date totals and variable time ranges of your choosing to help get a better feel for the direction sales are going and a comparison of past years! It also gives a easy picture of which clients are past due and by how long so action can be taken sooner rather than later! And it allows easy preparation for tax time! Cons There are many layouts available based on your business needs and many customization options, however I think that the graphics and 'feel' of the invoices could use some improvement! The functionality, which is the most important however, is great! Review Source MB Mark B. Founder and CEO Apparel & Fashion Used the software for: Less than 6 months ### "Invoice review " August 31, 2024 4.0 Pros Ships out invoices accurately, works well with data Cons Suffers problems when high demand, has storage issues Review Source BH Brian H. Owner / President of Hill & Sons Ltd. Mechanical or Industrial Engineering Used the software for: 1-2 years ### "EXTREMELY DISAPPOINTED" February 1, 2017 1.0 I have been using Invoice2go for about two years now. This is my story: Invoices have disappeared from their database on a regular basis over the two years. Fortunately, because I BCC all my invoices, I had backup copies in my email. My invoices that I emailed out did not reach my clients. Invoice2go figured they'd been delivered to their junk mail. Some of our commercial clients keep us waiting up to ninety days before paying, and so we waited. When we finally determined that they hadn't ever received the invoices, it was sometimes six months or more before we got paid. Invoice2go recommended that before sending an invoice, that I contact my customers and get them to change their email setup to accept our emails. When Google Chrome updated, Invoice2go didn't; they were incompatible and it would not work properly. I switched to Firefox but continued to have issues. All of my settings, the email message ...all were dropped when I switched over. As a result, and unbeknownst to me, I was no longer BCC'ing my invoices to our company email. During that interval the database dropped another fourteen invoices and I did not have my email backup to rely on. It took a week in the office with my employees, going through the database, time sheets, and work orders to restore those invoices. The problem was further exacerbated by the fact that I didn't know who the invoices were for, if the jobs had been completed or if the invoices had even been mailed out. I lost all the material lists and the pricing. I also discovered that a lot of customers don't call to complain that we didn't send them an invoice. I cannot use the scroll wheel on my mouse. I even went out a replaced the mouse. I can scroll only with the arrows on the keyboard. When I create a new invoice, I would say that once every five or six invoices it screws up the sequence. If you miss it, it looks like a missing invoice. In my case I had emailed backups to prove that there had indeed been an invoice, but it can confuse the issue. The spell checker will point out spelling mistakes, provide the proper spelling but when corrected the word immediately reverts to the incorrect spelling. Review Source EM Elizabeth M. Bookkeeper Accounting Used the software for: 2+ years ### "Was once a great app........." November 18, 2020 2.0 Disappointing Pros This app was fantastic for time tracking and well priced when I first started using it about 2 years ago Cons 2 factor authentication, introduced around Oct 2020 is TERRIBLE Price increase makes the app very expensive now. I will not renew once my yearly subscription has expired. The 2FA is USELESS. So annoyed and disappointed. I can no longer log in efficiently to an app that I have paid good money for. Especially with the price hike, you would think the company would invest in some quality 2FA (google authenticator, sms code) rather than some cheap useless verification email that takes AGES to arrival and always goes to junk (even if you create rules ect, still goes to junk) then when the email finally comes through, you verify yourself (if it hasn't already expired) and then you still CAN'T GET INTO THE APP!! Review Source Response from BILL December 21, 2020 Hello Elizabeth. Thank you for expressing your concerns with 2FA. While we have launched updates since this review and are consistently working on expanding and improving our 2FA feature, we allow users to turn 2FA off. For detailed instructions on disabling 2FA, please check out our article on our help center, https://support.2go.com/hc/en-us/articles/360049057751-Email-Two-Factor-Authentication/. We would love to hear from you to further understand your concerns. Please email us at support@invoice2go.com. Thank you again! JD Jason D. Owner Entertainment Used the software for: 1-2 years ### "Great Invoicing and Accounting App Unfortunately Overpriced" May 5, 2022 4.0 This would've become my default invoicing app if it weren't so overpriced and connected with Square. They now force users to sign-up for their own custom online payment gateway. Pros Can quickly create branded invoices and send to clients from phone or web. Can accept payments through online payment gateways. Good sales and expense project tracking Cons Plans are too expensive. $4.99/mo allows 2 invoices/mo; $8.49/mo allows 5 invoices; $40 allows unlimited invoices. Alternatives considered [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Reason for choosing Invoice2go Great interface and app. Great reporting. Review Source SH Sasha H. Veterinarian Veterinary Used the software for: 2+ years ### "Great for Solopreneurs" October 12, 2021 4.0 Pros I've been using Invoice2Go for a few years and it is perfect for my small business. I like the fact that it has a mobile app so I can send invoices right from my phone. Very user-friendly - easy to navigate once you get the hang of it. Cons There are times when the mobile account signs out itself and I am not able to sign back in right away. Usually when I reboot the app it starts to work. Also, I renewed my subscription recently and one of the features (sending payment receipts - which came in very handy) has disappeared and is now only available on the next, more expensive subscription. Review Source Misty V. System admin Information Technology and Services Used the software for: 2+ years ### "Invoice2 go " April 2, 2020 3.0 Pros The style and layout of the whole system is extremely nice. It converts from mobile app to desktop. It allows real time updates of the data. Also restricting users access. Cons The cost of this software and the poor communication of the staff. We are really busy as everyone and when the software renewed it had jumped in price. It is a nice software. But they are reaching too far in price. So I did not renew. And they locked all past data no access unless you renew. That's fine I keep copies. But leaves a bad taste for this company. Now using a free app which works for everything we need with out own custom db. But for others there are more reasonable companies that does not homd your data hostage. Review Source HB Herman B. Owner Security and Investigations Used the software for: 2+ years ### "Invoice2go is great!" February 17, 2021 5.0 I’ve used it over the years as they keep improving it. I usually like the improvements. Pros I like the way it helps me track my income and expence’s. I like that it helps me invoice my customers. It makes me look very professional. Customizable invoice layout is pretty easy. Cons The price is steep. I think Intuit’s similar product is $300. Some times when I convert an estimate to invoice it brings up another invoice. The sales tax has to be added each time even though I have saved items I repeatedly enter. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Invoice2go Invoice design and ease of use. Review Source Response from BILL March 31, 2021 Thank you, Herman! Customizable and professional-looking invoices are a huge part of what we do, so we are glad you find our features intuitive to use. We offer a variety of plans starting at 5.99 per month. Please check them out on our website. Thanks again for leaving us this review! BM Bobby M. Owner Construction Used the software for: 2+ years ### "McKee " August 15, 2022 5.0 Multiple jobs each week which helps keep me aware of who owes what Pros I use invoice to go on a daily basis for estimating and invoicing. It is a necessity for that it keeps me up to date on multiple bills that are due and partial payments on jobs. Very easy and simple to use. I have two seperate businesss’s I use through invoice to go. Cons Adding a percentage automatically for credit card use directly to customer Reason for choosing Invoice2go Other products were confusing and did not have the break down if paid or unpaid and yearly paid invoicing. Multiple other issues. Review Source Malcolm S. Problem solving | Solution design | IT Support Used the software for: 2+ years ### "The best fit for my business" February 9, 2018 5.0 I don't have to change how I work and learn a larger accounting/invoicing package. I also can accept credit card and other payments without hassle. Pros Simplicity of use and works for my business without the overhead of a full accounting package. Syncing that works flawlessly now, they have clearly learnt from the past. Cons With the older version, syncing was often a problem and when they revamped the software they simplified a little too much, taking away some much loved features and a delay in getting data back to people. They seem to be improving with their customer service though. 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