---
title: "Invoice2go Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Invoice2go the right Billing and Invoicing solution for you? Explore 275 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/81858/Invoice2go/reviews/"
page_type: "reviews"
language: "en"
---

Invoice2go

4.3 (275)

[View alternatives](https://www.capterra.com/p/81858/Invoice2go/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Invoice2go

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

JC

Jason C

Operations ManagerImport and Export, 201 - 500 employeesUsed the software for: More than 2 years.

“The dashboard of Invoice2go makes tracking of payments and sending of invoices fast, so that our team manages client billing with minimal hassle.“

November 8, 2025

Arman G

PlumbingConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“When i use two devices, sometimes it takes a while to update from one device to other. and often need to update.“

June 1, 2026

GT

Gary T

Solutions ArchitectComputer Networking, 11 - 50 employeesUsed the software for: More than 2 years.

“It has an intuitive interface that makes creating and managing invoices easy, even for those who don't have technical and financial backgrounds.“

March 30, 2025

Steven F

OwnerDesign, 2 - 10 employeesUsed the software for: More than 2 years.

“After several years using I2G for billing and collecting payments, the company has held a portion of our payments for the past 2 months because we reached an arbitrary limit for transferring money to our bank.“

April 29, 2024

BK

Bridgette K

ownerArts and Crafts, 2 - 10 employeesUsed the software for: 6-12 months.

“My favorite feature is invoices can be customized and sent through several methods including email and even Facebook.“

October 29, 2024

MB

Mark B

Founder and CEOApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“Suffers problems when high demand, has storage issues“

August 31, 2024

Adina B

Retail Data ResearchConsumer Goods, 11 - 50 employeesUsed the software for: 6-12 months.

“It helped me organize my billing, but I might look for cheaper alternatives in the future if the price goes up.“

December 20, 2025

JG

John G

Account ExecutiveAccounting, 11 - 50 employeesUsed the software for: Less than 6 months.

“Doesn't seem to be a fit for enterprise and larger companies.“

December 3, 2024

## Showing most helpful reviews

Showing 1-25 of 275 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David M.  
Sales Director / Logistics Coordinatior  
Farming  
Used the software for: 2+ years

### "Ease of Use at the Touch of a Finger"

March 6, 2020

5.0

I have been using the software for more than 7 years and I have seen it grow and evolved. No product is ever perfect but overall I have been extremely satisfied with Invoices 2 Go and recommend it for anyone looking for simple invoicing and book keeping application for their business.

Pros

Easy access anywhere, any time, on any devices. Very simple to make your own template for your company. Offers different methods of payment aside from the classic credit card trio such as Paypal and Apple Pay. Easy to create customer and item database

Cons

Entering a new item is simple but it can also be a curse. When you create a PO or an Invoice you will enter your item you have already saved in Invoices 2 Go database. However if you do a typo and confirm to add to invoice, that erroneously type item will be part of your item database. This can create confusion as to which item to select if this occurs. Suggested to the team that they add a confirmation window if an item is entered but not found in the database. This have yet been implemented.

Review Source

JE

Jacques E.  
Sales  
Construction  
Used the software for: 2+ years

### "Good product for small business"

September 5, 2024

5.0

Recommend the product. It works very well, and keeps track on non payments.

Pros

It is easy to set up and use. The ability to use it on web, phone or tablet makes it a winner. So I can quote, invoice anywhere anytime. Invoice 2 go integrates with Xero which is very helpful for accounting.

Cons

The product is not very customizable. It would be great to have "fit to page" functions when doing a estimate or invoice etc.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Invoice2go

I wanted a quote and invoice system , not an accounting package

Review Source

VR

Verified Reviewer  
Freelance audio typist  
Information Services  
Used the software for: 2+ years

### "Basic invoicing software but at a cost"

August 7, 2025

3.0

I am a freelancer who doesn't have a huge number of clients and I use the platform to create professional looking invoices. While it's quick to use I don't find the features overwhelmingly good for the price.

Pros

I like being able to use my phone to invoice while I am speaking to a client or directly afterwards. The invoices look professional. There are different payment options integrated which is useful.

Cons

It can be a little expensive for a freelancer like myself who doesn't use it very often. It would be better to perhaps have credits per invoice rather than monthly billing.

Review Source

DC

Daryl C.  
Owner  
Building Materials  
Used the software for: 2+ years

### "The best for what I needed to with it"

April 28, 2023

5.0

invoicing on the go When asked by customers about prices it was all there

Pros

everything did not need a degree to use the features

Cons

There is nothing I did not like about this software

Alternatives considered

[Office 365 Timesheet App](https://www.capterra.com/p/174840/Office-365-Timesheet-App/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Invoice2go

mainly for the way, it was laid out and for the ease of use for me it was a winner for all functions

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

MYOB was by far the hardest fir me to use lost so much information because of that software

Review Source

VR

Verified Reviewer  
CEO  
Music  
Used the software for: 2+ years

### "Working good but pricy… "

June 16, 2023

4.0

I’ve used Invoice2Go for 3 different businesses during several years. I was quite satisfied with the service but I decided to stop working with them because I found a less expensive solution. Plus, you’re tied to them… if you want to go somewhere else, there is no way to backup your data and transfer them, you have to start again from scratch!

Pros

Easy management and use, the mobile app.

Cons

The price was a big problem, and the service coverage as well, for that given price…

Switched from

[Flowlu](https://www.capterra.com/p/166656/FLowlu/)

The solution was too closed, and the price too high. No discount whereas I had 3 subscriptions for example.

Review Source

CH

Carter H.  
CEO  
Consumer Services  
Used the software for: 2+ years

### "Pretty solid, not the best option, not the worst."

March 5, 2025

4.0

Pretty solid. Customer service always returned my requests or answered my calls. Invoicing and billing was easy most of the time.

Pros

Easy to use. Very easy to build frequent options into invoicing options.

Cons

Pricing. It was a bit expensive for what it offered compared to other options

Review Source

TN

Tiffanie N.  
Spa Manager  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Easy Invoice for moblie at an affordable cost"

June 1, 2025

4.0

I wanted to have access to a invoice system to in my phone . It was quick and easy . I put the information my businesses info is saved on the system and i generate my invoice. I love it customizable as every receipt doesnt need the same format.

Pros

Its easy to use, you can create you style of invoice input your logo and select colors with little to no effort.

Cons

You have to paid for some features and im still trying to figure out backup and storage how secure that is.

Review Source

LD

Laurie D.  
NA  
Utilities  
Used the software for: 2+ years

### "Easy pay billing done monthly "

May 11, 2025

5.0

Called for help with company snd they explained where to find billing info - after that it was easy!

Pros

Easy to use once you sign up! Takes care of monthly billing for things like utilities and is paperless.

Cons

A bit tricky at first finding billion g info

Review Source

GT

Gary T.  
Solutions Architect  
Computer Networking  
Used the software for: 2+ years

### "User-Friendly Invoicing Solution for Small Businesses and Freelancers"

March 30, 2025

4.0

Invoice2go provides simplicity, user-friendly interface, and useful features, especially for small businesses and freelancers. It offers the ability to create and send professional invoices, track payments, and generate reports for tax claim.

Pros

It has an intuitive interface that makes creating and managing invoices easy, even for those who don't have technical and financial backgrounds.

Cons

The pricing may be considered a bit high for businesses with lower transaction volumes, especially since it's a subscription model. Limited Features on Lower Tiers.

Review Source

DC

DS C.  
Graphic Designer  
Graphic Design  
Used the software for: I used a free trial

### "Invoice2go Good & Bad"

February 28, 2025

2.0

The app is easy to use and very user-friendly. It is really great to invoice on the spot with professional looking invoices. The cost is too expensive.

Pros

I like that when I'm on the go I can write invoices and estimates. My invoices look professional.

Cons

I have a small business and the app is very limited on the accounting requirements. It's not very intuitive and when things go wrong (and they do) it's a pain to deal with.

Review Source

LV

Laura V.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Invoices made easy"

May 7, 2025

4.0

I needed invoices for job I did and this one by far is the best one.

Pros

It was very user friendly and very straight forward to use. Not complicated at all.

Cons

I could not think of a con.I really like the app everything about it!

Review Source

MHS

Mohammed Hareez S.  
Human Resource  
Financial Services  
Used the software for: I used a free trial

### " Invoice2go Review"

April 1, 2025

5.0

My overall experience with Invoice2go is good

Pros

The most I like about Invoice2go is it helps me to send invoices and get paid quickly

Cons

The least i like about this is its not organized

Review Source

JM

Jana M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good pick for invoicing "

February 17, 2025

4.0

Generally very good software for invoicing!

Pros

I like the options on the platform. It is truly streamline.

Cons

I did not like the side bar options or top options. It also didn’t save my work for some reason.

Review Source

BK

Bridgette K.  
owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Not my go to at this time."

October 29, 2024

5.0

Pros

Invoice2go offers a free software to process invoices for my small business. It took less than 30 minutes to get the software up and running. My favorite feature is invoices can be customized and sent through several methods including email and even Facebook.

Cons

For a small business, receiving timely payments are important. With this software, payments can take anywhere from 2-7 days. This is not as quick or convenient as many other invoicing software.

Review Source

SB

Seth B.  
Owner of Apex Window Fashions  
Retail  
Used the software for: 2+ years

### "Go for INVOICE2GO!"

October 25, 2021

5.0

Pros

I’ve used it and I’m using it for the past six years and haven’t wanted to switch or find anything else to use because it’s so nice as I described – they even listen to you when you call and give ideas they actually make changes that you suggest to make their product better for you; and eventually for others to benefit from your ideas, as well.

Cons

There are some things you’ll probably want to change about the product depending on your specific business accounting needs. They do listen to you. And it’s not a perfect program, but you can make changes and suggestions and if enough people suggest the same thing or if it’s a really good idea and would ever thought of it that implement it right away!

Reason for choosing Invoice2go

I tried it out, and liked it ,and kept it!

Review Source

VR

Verified Reviewer  
Fractional COO  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Invoice2go good but has opportunities to be better"

September 7, 2022

4.0

Invoices2go is a very easy invoice system with limited features. It is a solid invoice system but not many bells and whistles. Easy to send to customers. Quotes can also be approved online from customers or office staff can approve to move it forward.

Pros

The software is very intuitive and does not need much training to know how to use and access the data, send invoices or create quotes. Easy to post payments without going into each invoice.

Cons

The reporting options are very limited and it would be beneficial to be able to have more options to customize reports. It is frustrating that there is no way to make notes related to communications with customers. Another option would be to actually see the actual emails sent from the system. There is only the "sent" notation but you can't actually see the emails or dates sent from the system. There was a feature to set appointments from within the software that was a great feature but then went away with an upgrade. It has come back but there was notification of the changes so workarounds had to be implemented outside of the software.

Review Source

SK

Sibusiso K.  
Entrepreneur  
Apparel & Fashion  
Used the software for: 2+ years

### "Invoicing on the go!"

December 24, 2022

5.0

with Invoice2go I was afforded the ability to send and track invoices which looked professional. This was at a time where I was just starting my business and I had never written a professional invoice. I came across Invois2go after a brief web search and this has since made my life much easier more importantly it gave me a lot of insight into processing and recording payments in addition to other business and sales related knowledge.

Pros

Invoice2go app is compatible with any android device. 30 day free trial. you can customize your invoice in a variety of ways.

Cons

Not compatible with ios devices. their starter plan is not flexible and inexpensive enough.

Review Source

TH

Troy H.  
Owner  
Construction  
Used the software for: 6-12 months

### "Frustrating "

March 13, 2023

3.0

Pros

I like it when I can remember to constantly be remembering to go click save every minute or 2. If I didn't, anything could wipe out everything I written in an estimate. A phone call, checking another app, etc. Not every time but a lot of times if I left the screen, I was going to lose my estimate. And some take hours to type up if it's a full house remodel.

Cons

I think I already said all the cons in the pro section. This time the app crashed on me and I contacted customer service and they just proceeded to tell me it wasn't their fault because I have a bad connection. Lol my connection is rock solid at my house! I told them a 1 month($5.99) refund would be nice for the time they wasted but just received an email of course they are denying me that too. That was the final straw. I think I wouldve stuck around and grew my company with them but if I'm not worth a measly 5.99 to them, I'll move on before it becomes more difficult to move on!

Review Source

AA

Anthony A.  
CEO  
Entertainment  
Used the software for: 2+ years

### "The Mobility of invoicing "

July 6, 2022

5.0

Very positive and it helps keep me organized , I’ve been using this system for well over 10 years.

Pros

The ability to generate and send invoice over text, or email . The new project folder is also very helpful in keeping various invoices from the same project in one place.

Cons

Accepting Apple Pay online and via text would be exceptional.

Reason for choosing Invoice2go

Seems more modern and technology driven

Review Source

mH

mike H.  
Owner operator  
Construction  
Used the software for: 2+ years

### "Buyer beware "

June 23, 2021

1.0

Horrible I bought it owned it then the updates & renewable every year for something that you own Stupid updates for more money that was not wanted

Pros

This is not the first time they have dropped the ball I'm six days in the new problem & waiting for them to tell me I'm so sorry but you win need to reinter the Imfo that you don't have Lol

Cons

No support In the past you could call with a problem Now you can chat with no results for a week

Reason for choosing Invoice2go

It was something that worked 10 years ago and now it sucks If / when they lose your information Good luck

Review Source

VR

Verified Reviewer  
CEO  
Computer & Network Security  
Used the software for: 2+ years

### "Can do better"

August 17, 2022

3.0

5/10

Pros

Easy to manage and use, fast and reliable

Cons

Lots of bugs on iPhone with sign-in and creating invoices with # of billing that needs to refresh to appear.

Review Source

RP

Rochelle P.  
Owner  
Photography  
Used the software for: 2+ years

### "Terrible reporting functionality. Easy invoice, but if you hope to grow go with another platform. "

March 11, 2022

1.0

They will take your money all day with the subscription cost and fees but then offer no help when needed.

Pros

Anything I liked about this product has been lost in the fact I cannot export my needed yearly sales reports.

Cons

I cannot get my sales reports or a list of my clients. I've been in touch with their customer service for two months now and still don't have this resolved. I don't have time for this.

Review Source

Response from BILL

March 22, 2022

Hi Rochelle, we are sorry for any confusion and extra time. I can see we were able to assist you to get the reports you needed and share your feedback with our product team to make it easier to download the reports in the future. Thank you for your support and patience!

PW

Paul W.  
Electrician  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Awesome "

July 12, 2022

5.0

Loved it ever since the set up date 4 years ago it’s such a good work tool

Pros

It’s so easy to use, it takes a lot of the pressure and work load away from me.

Cons

I’ll be honest I don’t think there’s anything I could point on

Review Source

SH

Scott H.  
Owner Operator carpet cleaning  
Consumer Services  
Used the software for: 2+ years

### "Simple to elaborate invoices to go is got you covered"

February 14, 2022

5.0

Pros

Simple to elaborate invoices to go is got you covered

Cons

Customizable invoicing to suit anybody’s needs.

Review Source

BM

Bob M.  
Proprietor  
Facilities Services  
Used the software for: 2+ years

### "Big Office for a small operator"

March 10, 2022

5.0

Great

Pros

Ease of use, carry in my backpocket, sync with laptop

Cons

Needs an eftpos connection such as square

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Invoice2go

Was around before it

Review Source

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