# Invoice2go Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Invoice2go the right Billing and Invoicing solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81858/Invoice2go/reviews --- Invoice2go 4.3 (271) [View alternatives](https://www.capterra.com/p/81858/Invoice2go/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Invoice2go Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews JC Jason C Operations ManagerImport and Export, 201 - 500 employeesUsed the software for: More than 2 years. “The dashboard of Invoice2go makes tracking of payments and sending of invoices fast, so that our team manages client billing with minimal hassle.“ November 8, 2025 Steven F OwnerDesign, 2 - 10 employeesUsed the software for: More than 2 years. “After several years using I2G for billing and collecting payments, the company has held a portion of our payments for the past 2 months because we reached an arbitrary limit for transferring money to our bank.“ April 29, 2024 Adina B Retail Data ResearchConsumer Goods, 11 - 50 employeesUsed the software for: 6-12 months. “It helped me organize my billing, but I might look for cheaper alternatives in the future if the price goes up.“ December 20, 2025 MB Mark B Founder and CEOApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “Suffers problems when high demand, has storage issues“ August 31, 2024 GT Gary T Solutions ArchitectComputer Networking, 11 - 50 employeesUsed the software for: More than 2 years. “It has an intuitive interface that makes creating and managing invoices easy, even for those who don't have technical and financial backgrounds.“ March 30, 2025 JG John G Account ExecutiveAccounting, 11 - 50 employeesUsed the software for: Less than 6 months. “Doesn't seem to be a fit for enterprise and larger companies.“ December 3, 2024 BK Bridgette K ownerArts and Crafts, 2 - 10 employeesUsed the software for: 6-12 months. “My favorite feature is invoices can be customized and sent through several methods including email and even Facebook.“ October 29, 2024 BK Bridgette K ownerArts and Crafts, 2 - 10 employeesUsed the software for: 6-12 months. “This is not as quick or convenient as many other invoicing software.“ October 29, 2024 ## Showing most helpful reviews Showing 1-25 of 271 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David M. Sales Director / Logistics Coordinatior Farming Used the software for: 2+ years ### "Ease of Use at the Touch of a Finger" March 6, 2020 5.0 I have been using the software for more than 7 years and I have seen it grow and evolved. No product is ever perfect but overall I have been extremely satisfied with Invoices 2 Go and recommend it for anyone looking for simple invoicing and book keeping application for their business. Pros Easy access anywhere, any time, on any devices. Very simple to make your own template for your company. Offers different methods of payment aside from the classic credit card trio such as Paypal and Apple Pay. Easy to create customer and item database Cons Entering a new item is simple but it can also be a curse. When you create a PO or an Invoice you will enter your item you have already saved in Invoices 2 Go database. However if you do a typo and confirm to add to invoice, that erroneously type item will be part of your item database. This can create confusion as to which item to select if this occurs. Suggested to the team that they add a confirmation window if an item is entered but not found in the database. This have yet been implemented. Review Source VR Verified Reviewer CEO Music Used the software for: 2+ years ### "Working good but pricy… " June 16, 2023 4.0 I’ve used Invoice2Go for 3 different businesses during several years. I was quite satisfied with the service but I decided to stop working with them because I found a less expensive solution. Plus, you’re tied to them… if you want to go somewhere else, there is no way to backup your data and transfer them, you have to start again from scratch! Pros Easy management and use, the mobile app. Cons The price was a big problem, and the service coverage as well, for that given price… Switched from [Flowlu](https://www.capterra.com/p/166656/FLowlu/) The solution was too closed, and the price too high. No discount whereas I had 3 subscriptions for example. Review Source DC DS C. Graphic Designer Graphic Design Used the software for: I used a free trial ### "Invoice2go Good & Bad" February 28, 2025 2.0 The app is easy to use and very user-friendly. It is really great to invoice on the spot with professional looking invoices. The cost is too expensive. Pros I like that when I'm on the go I can write invoices and estimates. My invoices look professional. Cons I have a small business and the app is very limited on the accounting requirements. It's not very intuitive and when things go wrong (and they do) it's a pain to deal with. Review Source CH Carter H. CEO Consumer Services Used the software for: 2+ years ### "Pretty solid, not the best option, not the worst." March 5, 2025 4.0 Pretty solid. Customer service always returned my requests or answered my calls. Invoicing and billing was easy most of the time. Pros Easy to use. Very easy to build frequent options into invoicing options. Cons Pricing. It was a bit expensive for what it offered compared to other options Review Source LD Laurie D. NA Utilities Used the software for: 2+ years ### "Easy pay billing done monthly " May 11, 2025 5.0 Called for help with company snd they explained where to find billing info - after that it was easy! Pros Easy to use once you sign up! Takes care of monthly billing for things like utilities and is paperless. Cons A bit tricky at first finding billion g info Review Source VR Verified Reviewer COO Consumer Goods Used the software for: Less than 6 months ### "Simple Invoicing Tool" January 14, 2025 5.0 Pros Invoice2go takes over a lot of our invoicing and does it easy, simple and straight forward. It isn't a tool doing too much, but what it does is just perfect. Cons No complains. Simple and easy to use. Pricing is fair. Review Source GT Gary T. Solutions Architect Computer Networking Used the software for: 2+ years ### "User-Friendly Invoicing Solution for Small Businesses and Freelancers" March 30, 2025 4.0 Invoice2go provides simplicity, user-friendly interface, and useful features, especially for small businesses and freelancers. It offers the ability to create and send professional invoices, track payments, and generate reports for tax claim. Pros It has an intuitive interface that makes creating and managing invoices easy, even for those who don't have technical and financial backgrounds. Cons The pricing may be considered a bit high for businesses with lower transaction volumes, especially since it's a subscription model. Limited Features on Lower Tiers. Review Source KA Kevin A. Owner Marketing and Advertising Used the software for: Less than 6 months ### "A must have for sending invoices " April 14, 2025 5.0 Overall this is a must have software when it comes to invoicing it's an all in one software with everything you need Pros How easy it was to get it all setup and the layout is very easy to use Cons The price was a little bit steep for my liking but it was worth it Review Source LV Laura V. Owner Hospitality Used the software for: Less than 6 months ### "Invoices made easy" May 7, 2025 4.0 I needed invoices for job I did and this one by far is the best one. Pros It was very user friendly and very straight forward to use. Not complicated at all. Cons I could not think of a con.I really like the app everything about it! Review Source Steven F. Owner Design Used the software for: 2+ years ### "Not for High Volume Users | They Will Not Allow You Access to Funds" April 29, 2024 4.0 Good enough until we were told we could not have payments processed through I2G because we had reached a limit. For the last two months, I2G held process credit card funds until the following month. Pros Simple enough to use until we learned that we couldn't grow our business passed $50K per month without the company holding our funds without a method to receive the payments. Cons After several years using I2G for billing and collecting payments, the company has held a portion of our payments for the past 2 months because we reached an arbitrary limit for transferring money to our bank. After requesting an increase, we were declined an increase and told that we could have our money next month. Review Source MHS Mohammed Hareez S. Human Resource Financial Services Used the software for: I used a free trial ### " Invoice2go Review" April 1, 2025 5.0 My overall experience with Invoice2go is good Pros The most I like about Invoice2go is it helps me to send invoices and get paid quickly Cons The least i like about this is its not organized Review Source BK Bridgette K. owner Arts and Crafts Used the software for: 6-12 months ### "Not my go to at this time." October 29, 2024 5.0 Pros Invoice2go offers a free software to process invoices for my small business. It took less than 30 minutes to get the software up and running. My favorite feature is invoices can be customized and sent through several methods including email and even Facebook. Cons For a small business, receiving timely payments are important. With this software, payments can take anywhere from 2-7 days. This is not as quick or convenient as many other invoicing software. Review Source JM Jana M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Good pick for invoicing " February 17, 2025 4.0 Generally very good software for invoicing! Pros I like the options on the platform. It is truly streamline. Cons I did not like the side bar options or top options. It also didn’t save my work for some reason. Review Source QB Quantieshia B. CEO Entertainment Used the software for: 6-12 months ### "Invoice to go " October 27, 2024 5.0 Pros I like that I can create my own invoice and link it to my bank account. Cons I didn’t like how I couldn’t set up my ACH payments Review Source AI Alvina I. Associate Accounting Used the software for: 1-2 years ### "Management" May 22, 2024 5.0 Pros Invoice2go is the best app for billing because it helps you to organize your cashflow with their easy invoicing Cons Nothing, because all over the feature is very easy to manage Review Source SC Scott C. Construction supervisor / project manager Construction Used the software for: 2+ years ### "10 stars if I could! THIS COMPANY CARES!! A decade of loyal partnership says it all!" November 15, 2021 5.0 Over the past decade, we have remained loyal to Invoice2go. We love their small business feel and their ability to meet the needs of our company promptly and efficiently every time! They cater to all businesses big and small and are consistently actively engaged in improving, and attaining viable solutions to meet the growing needs of their clientele. THIS COMPANY CARES. (And THAT alone— is huge!) Pros Easy to use. Customer support is amazing! The product is professional and reliable. Affordable. And you really know that they care about your success. After all, that’s the best way to achieving their own success (which they’ve certainly accomplished!) Cons Bug fix needed. I don’t like that I can’t call support anymore but they’ve made up for that with prompt, efficient communications amongst their team via whichever network they use to communicate with one another in order to operate as a singular unit to provide effective and outstanding customer support!! Alternatives considered [Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/) Reason for choosing Invoice2go Loyalty. Easy user experience. Review Source KP Karole P. Managing Owner Consumer Services Used the software for: 2+ years ### "Invoice2Go - the Next Best Platform?" February 10, 2022 4.0 It was good while it lasted. I watched the platform started to implement sensible upgrades which showed growth. It is my first love but I had to move on since my company was growing in leaps and bounds and I had trouble keeping up using Invoice2Go platform. Pros I loved the simplicity of preparing Invoices and Estimates. I had trouble growing my business because the platform seemed starter service rather than management capable. There is plenty plenty room for growth. Cons I hated the Payment platform used which is Stripe. Funds takes a minimum of 4 days to hit account. This was discussed on several occasions and they assured it took between 24-48 hours after deduction from client's banking platform. That was not so. I tracked the process several times and the least it has ever taken is three days. It made Cash Flow impossible resulting in insufficient funds bank charges. There are platforms paying in 24 hours maximum and instantly without a fee. Review Source TH Troy H. Owner Construction Used the software for: 6-12 months ### "Frustrating " March 13, 2023 3.0 Pros I like it when I can remember to constantly be remembering to go click save every minute or 2. If I didn't, anything could wipe out everything I written in an estimate. A phone call, checking another app, etc. Not every time but a lot of times if I left the screen, I was going to lose my estimate. And some take hours to type up if it's a full house remodel. Cons I think I already said all the cons in the pro section. This time the app crashed on me and I contacted customer service and they just proceeded to tell me it wasn't their fault because I have a bad connection. Lol my connection is rock solid at my house! I told them a 1 month($5.99) refund would be nice for the time they wasted but just received an email of course they are denying me that too. That was the final straw. I think I wouldve stuck around and grew my company with them but if I'm not worth a measly 5.99 to them, I'll move on before it becomes more difficult to move on! Review Source AA Anthony A. CEO Entertainment Used the software for: 2+ years ### "The Mobility of invoicing " July 6, 2022 5.0 Very positive and it helps keep me organized , I’ve been using this system for well over 10 years. Pros The ability to generate and send invoice over text, or email . The new project folder is also very helpful in keeping various invoices from the same project in one place. Cons Accepting Apple Pay online and via text would be exceptional. Reason for choosing Invoice2go Seems more modern and technology driven Review Source mH mike H. Owner operator Construction Used the software for: 2+ years ### "Buyer beware " June 23, 2021 1.0 Horrible I bought it owned it then the updates & renewable every year for something that you own Stupid updates for more money that was not wanted Pros This is not the first time they have dropped the ball I'm six days in the new problem & waiting for them to tell me I'm so sorry but you win need to reinter the Imfo that you don't have Lol Cons No support In the past you could call with a problem Now you can chat with no results for a week Reason for choosing Invoice2go It was something that worked 10 years ago and now it sucks If / when they lose your information Good luck Review Source VR Verified Reviewer CEO Computer & Network Security Used the software for: 2+ years ### "Can do better" August 17, 2022 3.0 5/10 Pros Easy to manage and use, fast and reliable Cons Lots of bugs on iPhone with sign-in and creating invoices with # of billing that needs to refresh to appear. Review Source RP Rochelle P. Owner Photography Used the software for: 2+ years ### "Terrible reporting functionality. Easy invoice, but if you hope to grow go with another platform. " March 11, 2022 1.0 They will take your money all day with the subscription cost and fees but then offer no help when needed. Pros Anything I liked about this product has been lost in the fact I cannot export my needed yearly sales reports. Cons I cannot get my sales reports or a list of my clients. I've been in touch with their customer service for two months now and still don't have this resolved. I don't have time for this. Review Source Response from BILL March 22, 2022 Hi Rochelle, we are sorry for any confusion and extra time. I can see we were able to assist you to get the reports you needed and share your feedback with our product team to make it easier to download the reports in the future. Thank you for your support and patience! PW Paul W. Electrician Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Awesome " July 12, 2022 5.0 Loved it ever since the set up date 4 years ago it’s such a good work tool Pros It’s so easy to use, it takes a lot of the pressure and work load away from me. Cons I’ll be honest I don’t think there’s anything I could point on Review Source SH Scott H. Owner Operator carpet cleaning Consumer Services Used the software for: 2+ years ### "Simple to elaborate invoices to go is got you covered" February 14, 2022 5.0 Pros Simple to elaborate invoices to go is got you covered Cons Customizable invoicing to suit anybody’s needs. Review Source BM Bob M. Proprietor Facilities Services Used the software for: 2+ years ### "Big Office for a small operator" March 10, 2022 5.0 Great Pros Ease of use, carry in my backpocket, sync with laptop Cons Needs an eftpos connection such as square Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Invoice2go Was around before it Review Source Similar Products Featured