# Page 3 | Invoice2go Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Invoice2go the right Billing and Invoicing solution for you? Explore 272 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/81858/Invoice2go/reviews

---

Invoice2go

4.3 (272)

[View alternatives](https://www.capterra.com/p/81858/Invoice2go/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Invoice2go

## Showing most helpful reviews

Showing 51-75 of 272 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CB

Cédric B.  
Owner  
Construction  
Used the software for: 2+ years

### "No evolution"

March 9, 2021

3.0

Pros

Nothing more than other program . Less application than the others.

Cons

Noting new, i chat with you gys a couple of time i suggeste a lot of add they can do and in 4 years notting add. I regrate to go with invoice 2 go. If i have a chance to restart i will never go with them.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Invoice2go

Yes because i was stupid in the time. I was thinking it was the same thing and the personal of invoice to go will lisent my conserne but no. Nobody was listening my idea.

Review Source

Response from BILL

March 17, 2021

Hi Cedric. We are sorry to hear your concerns with the feedback you have provided to our team. We did want to let you know that we highly value our customer's feedback. Every time you reach out and provide your thoughts on our product or suggestions for new features, the feedback gets fed directly to our product team and the product managers. Over the past few months, we have made quite a few improvements and changes to the home screen and added features such as tips, instant websites, file attachments, and many more, which can be viewed here: portal.productboard.com/mfvxmpyjbwalrgjjifndqyv2/tabs/3-launched. All of these updates were made as a result of customer feedback. We are extremely focused on providing the best software to help support business owners with their workflow and look forward to continuing to expand our features. Thank you for sharing, Cedric, and please let our team know if there is anything further, we may do to assist.

SK

Sibusiso K.  
Entrepreneur  
Apparel & Fashion  
Used the software for: 2+ years

### "Invoicing on the go!"

December 24, 2022

5.0

with Invoice2go I was afforded the ability to send and track invoices which looked professional. This was at a time where I was just starting my business and I had never written a professional invoice. I came across Invois2go after a brief web search and this has since made my life much easier more importantly it gave me a lot of insight into processing and recording payments in addition to other business and sales related knowledge.

Pros

Invoice2go app is compatible with any android device. 30 day free trial. you can customize your invoice in a variety of ways.

Cons

Not compatible with ios devices. their starter plan is not flexible and inexpensive enough.

Review Source

VR

Verified Reviewer  
Mentor business  
Marketing and Advertising  
Used the software for: 2+ years

### "Complet et bien pensé "

February 3, 2023

5.0

Pros

. Simplicité d'utilisation . Lien entre les produits et les lignes de facturation . Envoi des factures avec lien de paiement. Options pour faciliter le recouvrement . Notifications de règlement . Suivi facilité . Application mobile

Cons

Le suivi des clients et projets pourrait être enrichi et plus adapté à une activité de freelance.

Review Source

BH

Brian H.  
Owner / President of Hill & Sons Ltd.  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "EXTREMELY DISAPPOINTED"

February 1, 2017

1.0

I have been using Invoice2go for about two years now. This is my story: Invoices have disappeared from their database on a regular basis over the two years. Fortunately, because I BCC all my invoices, I had backup copies in my email. My invoices that I emailed out did not reach my clients. Invoice2go figured they'd been delivered to their junk mail. Some of our commercial clients keep us waiting up to ninety days before paying, and so we waited. When we finally determined that they hadn't ever received the invoices, it was sometimes six months or more before we got paid. Invoice2go recommended that before sending an invoice, that I contact my customers and get them to change their email setup to accept our emails. When Google Chrome updated, Invoice2go didn't; they were incompatible and it would not work properly. I switched to Firefox but continued to have issues. All of my settings, the email message ...all were dropped when I switched over. As a result, and unbeknownst to me, I was no longer BCC'ing my invoices to our company email. During that interval the database dropped another fourteen invoices and I did not have my email backup to rely on. It took a week in the office with my employees, going through the database, time sheets, and work orders to restore those invoices. The problem was further exacerbated by the fact that I didn't know who the invoices were for, if the jobs had been completed or if the invoices had even been mailed out. I lost all the material lists and the pricing. I also discovered that a lot of customers don't call to complain that we didn't send them an invoice. I cannot use the scroll wheel on my mouse. I even went out a replaced the mouse. I can scroll only with the arrows on the keyboard. When I create a new invoice, I would say that once every five or six invoices it screws up the sequence. If you miss it, it looks like a missing invoice. In my case I had emailed backups to prove that there had indeed been an invoice, but it can confuse the issue. The spell checker will point out spelling mistakes, provide the proper spelling but when corrected the word immediately reverts to the incorrect spelling.

Review Source

GS

George S.  
Owner  
Construction  
Used the software for: 2+ years

### "Easy to learn use to use"

March 4, 2022

5.0

Pros

I like the ease of use once you have set up your account and all your items or services you plan to offer. I love the app on the iOS platform makes it very useful on the go.

Cons

They are no cons I can think of right now.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Invoice2go

Free trail and once I notice how easy it is to set up I choose to use this product. I also love the app I can pull ip any estimate or invoice right from my phone.

Review Source

IP

Iryna P.  
Project Administrator  
Construction  
Used the software for: 6-12 months

### "Overall experience"

June 17, 2024

4.0

We have used Invoices2go for several years, then we switched to a different platform, just because we needed more functionality. But overall, we were happy with the service; it's easy to deal with and easy to set up

Pros

The thing I liked the most was the ease of use and setup. You can create invoices very quickly and send them automatically with a payment reminder.

Cons

It's not about something I didn't like; it was just due to our company's growth. We switched to a different app because we needed more functions in one place.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

JS

Jeri S.  
Owner Blacksmith Accountant Janitor Mailman  
Arts and Crafts  
Used the software for: 2+ years

### "Bocephus "

March 8, 2022

5.0

Pros

Pretty easy to use, professional and sends out easily.

Cons

I feel the price point is off for small businesses. I need a tool to do “x” job, “a” is what I feel is a fair price for tool. I need to buy subscription for tool that also does “t,u,v,w,y,z” for $a+$250. 50% more “a” when I only needed 20% more “x”.

Reason for choosing Invoice2go

The price seemed fair at the time. Back to above formula.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Free candy

Review Source

EM

Elizabeth M.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Was once a great app........."

November 18, 2020

2.0

Disappointing

Pros

This app was fantastic for time tracking and well priced when I first started using it about 2 years ago

Cons

2 factor authentication, introduced around Oct 2020 is TERRIBLE Price increase makes the app very expensive now. I will not renew once my yearly subscription has expired. The 2FA is USELESS. So annoyed and disappointed. I can no longer log in efficiently to an app that I have paid good money for. Especially with the price hike, you would think the company would invest in some quality 2FA (google authenticator, sms code) rather than some cheap useless verification email that takes AGES to arrival and always goes to junk (even if you create rules ect, still goes to junk) then when the email finally comes through, you verify yourself (if it hasn't already expired) and then you still CAN'T GET INTO THE APP!!

Review Source

Response from BILL

December 21, 2020

Hello Elizabeth. Thank you for expressing your concerns with 2FA. While we have launched updates since this review and are consistently working on expanding and improving our 2FA feature, we allow users to turn 2FA off. For detailed instructions on disabling 2FA, please check out our article on our help center, https://support.2go.com/hc/en-us/articles/360049057751-Email-Two-Factor-Authentication/. We would love to hear from you to further understand your concerns. Please email us at support@invoice2go.com. Thank you again!

EL

Elaine L.  
Therapy trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good invoice App"

February 13, 2021

5.0

I have been working with this app for about 10 years. I have not had a major problem with it. The few times I did need to talk to an agent, it was pleasant and helpful.

Pros

Ease of use for reports in daily, monthly, quarterly, annually. Works across all my electronics

Cons

Missing subscription receipts for auto-renewel. Some accounting reports not registering the discounts.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Invoice2go

Familiarity because I tried it with the free app system and I like that I can do whatever my business needs require. So I continued to purchase the subscription from Standard , now Unlimited. Everything it says on the website, I use for my bookkeeping, accounting, reports, etc.

Review Source

Response from BILL

March 31, 2021

Hey Elaine! We are thrilled our reporting features help you and your business for the past 10 years. Thank you very much for your support. We want to learn more about the discount reporting issues you mentioned. Please let our support team know how we can help at support@invoice2go.com. Thank you, and we hope to hear from you soon, Elaine!

EG

ELIMER G.  
Contabilidad  
Business Supplies and Equipment  
Used the software for: 2+ years

### "El Servicio al cliente es pesimo"

April 23, 2024

3.0

Pros

Puedo hacer cambios en las facturas como quiera

Cons

El servicio al cliente es pesimo. Ahora van a hacer un cambio para los pagos de stripe a invoice2go y tenemos 3 dias intentando hacer el cambio y no nos deja cargar los documentos y no hay nadie a quien llamar para que nos preste ayuda

Review Source

Julie K B.  
  
  
Used the software for: 2+ years

### "It was useful until it started rounding up"

July 30, 2017

2.0

Pros

Nice templates, relatively pain-free invoice creation and submission, decent reports that help my accountant file my taxes.

Cons

It does not take rates out to 3 decimal places. Mileage rates are always out to 3 decimal places. Therefore, every invoice I submit is incorrect and payments are impossible to reconcile. I used to be able to enter mileage rates to 3 decimal places but with recent updates that option is no longer available. I've begged them to change this but so far they have not. Their responses list all the wonderful features of their app, which is not responsive. Also, there are occasional sync issues so invoices created on one device do not show on another. This causes endless wasted hours recreating invoices. The desktop app is unreliable. I'm a long-time user but I'm now searching for a better invoicing program.

Review Source

JD

Jason D.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Great Invoicing and Accounting App Unfortunately Overpriced"

May 5, 2022

4.0

This would've become my default invoicing app if it weren't so overpriced and connected with Square. They now force users to sign-up for their own custom online payment gateway.

Pros

Can quickly create branded invoices and send to clients from phone or web. Can accept payments through online payment gateways. Good sales and expense project tracking

Cons

Plans are too expensive. $4.99/mo allows 2 invoices/mo; $8.49/mo allows 5 invoices; $40 allows unlimited invoices.

Alternatives considered

[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/)

Reason for choosing Invoice2go

Great interface and app. Great reporting.

Review Source

AB

Alan B.  
Owner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Invoice2go Customer Review"

March 1, 2021

5.0

Great! We have referred many new customers based on our experiences and will continue to do so. My wife just started a new business called RepBizz and she bought a subscription

Pros

Very easy to set up and use. We like being able to do everything using our mobile devices in addition to our desktop computers

Cons

Had a few issues with credit card processing and delays getting our funds into our bank account. This service was from an outside vendor and we did get it resolved.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Ease of use and pricing

Review Source

Response from BILL

March 17, 2021

Hey Alan! We are so grateful for your review and recommendation! Congratulations to your wife on opening up a new business, RepBizz! We are excited to help support you both on your journey with your businesses, and should you need anything, we are more than happy to help. Happy invoicing!

SH

Sasha H.  
Veterinarian  
Veterinary  
Used the software for: 2+ years

### "Great for Solopreneurs"

October 12, 2021

4.0

Pros

I've been using Invoice2Go for a few years and it is perfect for my small business. I like the fact that it has a mobile app so I can send invoices right from my phone. Very user-friendly - easy to navigate once you get the hang of it.

Cons

There are times when the mobile account signs out itself and I am not able to sign back in right away. Usually when I reboot the app it starts to work. Also, I renewed my subscription recently and one of the features (sending payment receipts - which came in very handy) has disappeared and is now only available on the next, more expensive subscription.

Review Source

DJ

Dermot J.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "App needs some work still "

June 7, 2022

3.0

it has been rocky

Pros

Having everything in one place. being able to keep track of clients

Cons

It still needs some work on the project and billing information verses site location

Review Source

Misty V.  
System admin  
Information Technology and Services  
Used the software for: 2+ years

### "Invoice2 go "

April 2, 2020

3.0

Pros

The style and layout of the whole system is extremely nice. It converts from mobile app to desktop. It allows real time updates of the data. Also restricting users access.

Cons

The cost of this software and the poor communication of the staff. We are really busy as everyone and when the software renewed it had jumped in price. It is a nice software. But they are reaching too far in price. So I did not renew. And they locked all past data no access unless you renew. That's fine I keep copies. But leaves a bad taste for this company. Now using a free app which works for everything we need with out own custom db. But for others there are more reasonable companies that does not homd your data hostage.

Review Source

WL

Waylon L.  
Owner  
Construction  
Used the software for: 2+ years

### "Reliable and Efficient "

February 17, 2022

5.0

I’ve always been a happy user. For the past 10 years or so, however long it’s been available to use

Pros

Everything. I just wish people that have had their subscription for a long time should receive extra attention and or benefits. They would also be nice if there was some sort of credit line availability.

Cons

Ach payments take a bit longer than I’d like.

Review Source

HB

Herman B.  
Owner  
Security and Investigations  
Used the software for: 2+ years

### "Invoice2go is great!"

February 17, 2021

5.0

I’ve used it over the years as they keep improving it. I usually like the improvements.

Pros

I like the way it helps me track my income and expence’s. I like that it helps me invoice my customers. It makes me look very professional. Customizable invoice layout is pretty easy.

Cons

The price is steep. I think Intuit’s similar product is $300. Some times when I convert an estimate to invoice it brings up another invoice. The sales tax has to be added each time even though I have saved items I repeatedly enter.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Invoice2go

Invoice design and ease of use.

Review Source

Response from BILL

March 31, 2021

Thank you, Herman! Customizable and professional-looking invoices are a huge part of what we do, so we are glad you find our features intuitive to use. We offer a variety of plans starting at 5.99 per month. Please check them out on our website. Thanks again for leaving us this review!

HA

Heidi A.  
Event Manager  
Entertainment  
Used the software for: 2+ years

### "Amazing Time Saving Program!!"

March 24, 2022

5.0

Excellent- I love Invoice2go

Pros

It’s sooo easy to use, being a single mum, a cater and running a business leave little time for paperwork. It’s simply user friendly and easy on the eyes. It makes it fun to do my invoices and estimates.

Cons

Want more for my money. I’m a single parent and I really struggle through out certain times of the year when it’s time to renew and the no option to pay by the month is not suitable for people in my situation. I wish your loyal customers who stay on could have all the options applied. Kinda like a rewards incentive to keep your customers renewing

Reason for choosing Invoice2go

Easy and has great extras- BUT ITS SO EXPENSIVE I CANT AFFORD THE TOP TIER PROBLEM 🥺

Review Source

BM

Bobby M.  
Owner  
Construction  
Used the software for: 2+ years

### "McKee "

August 15, 2022

5.0

Multiple jobs each week which helps keep me aware of who owes what

Pros

I use invoice to go on a daily basis for estimating and invoicing. It is a necessity for that it keeps me up to date on multiple bills that are due and partial payments on jobs. Very easy and simple to use. I have two seperate businesss’s I use through invoice to go.

Cons

Adding a percentage automatically for credit card use directly to customer

Reason for choosing Invoice2go

Other products were confusing and did not have the break down if paid or unpaid and yearly paid invoicing. Multiple other issues.

Review Source

RqC

Ricardo q C.  
CFO  
Accounting  
Used the software for: 2+ years

### "Nor for Large Companies "

May 5, 2023

5.0

Pros

I like how easy it was to use very user friendly

Cons

The fact that I could only do invoicing and process payments but i could not use it to pay contractors or vendors or to even do payroll

Review Source

MG

Marie G.  
Interior Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Un logiciel simple et efficace"

October 16, 2021

5.0

Un problème d’affichage écran et les services d’aide sont rapides et efficaces. Demande de facturation professionnel pour l’abonnement annuel au logiciel, vous obtenez un retour en quelques heures seulement et cela même le week end.

Pros

Logiciel simple d’utilisation et très intuitif. Il est devenu mon allié pour la comptabilité dans mon entreprise.

Cons

Nous n’utilisons pas le paiement en ligne pour nos client via stripe ou paypal car trop de frais.

Review Source

Malcolm S.  
Problem solving | Solution design | IT Support  
  
Used the software for: 2+ years

### "The best fit for my business"

February 9, 2018

5.0

I don't have to change how I work and learn a larger accounting/invoicing package. I also can accept credit card and other payments without hassle.

Pros

Simplicity of use and works for my business without the overhead of a full accounting package. Syncing that works flawlessly now, they have clearly learnt from the past.

Cons

With the older version, syncing was often a problem and when they revamped the software they simplified a little too much, taking away some much loved features and a delay in getting data back to people. They seem to be improving with their customer service though.

Review Source

LR

Laith R.  
Business Owner  
Sporting Goods  
Used the software for: 2+ years

### "All OK until the latest update."

July 3, 2021

5.0

Overall it has been fine. The couple of fix ups would make it perfect once again. Also, my mate is getting the Unlimited plan for the price of the basic plan because he had an question once and then was upgraded for no reason.

Pros

Everything is easy to use and it is quick to invoice and take payments thru the app on the spot.

Cons

It is annoying that 'categories' cant be purged from within the "add an expense" area. I did question this a few years ago but nothing was done. Up until the latest software update everything was operating flawlessly on my PC. Now there are issues which support is unable to help with.

Review Source

KB

Kate B.  
Pain management counselor  
Mental Health Care  
Used the software for: 2+ years

### "Invoice2go is my trusty Guy Friday"

October 22, 2021

5.0

Makes the financial aspect of my business function beautifully. It's as if I have a well-run accounting department at my fingertips.

Pros

The format fits my on-the-go business structure.

Cons

It used to be confusing as to how to contact customer support. Now, it appears that glitch has been addressed. Yay! You go, Invoice2go!

Reason for choosing Invoice2go

Not Applicable

Review Source

Similar Products

Featured

## Related categories

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)[Quoting](https://www.capterra.com/quoting-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.