# Page 4 | Invoice2go Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Invoice2go the right Billing and Invoicing solution for you? Explore 272 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/81858/Invoice2go/reviews

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Invoice2go

4.3 (272)

[View alternatives](https://www.capterra.com/p/81858/Invoice2go/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Invoice2go

## Showing most helpful reviews

Showing 76-100 of 272 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Karen M.  
Office Manager  
Facilities Services  
Used the software for: 2+ years

### "You will not be disappointed"

January 25, 2022

4.0

I really like it because it has freed up a lot of time, I would have been spending trying to get data out of a software program that was too hard to operate or understand.

Pros

The software is extremely easy to use and it never has any problems like other software I have used.

Cons

There is nothing difficult to use about it.

Review Source

KP

Keith P.  
manager  
Construction  
Used the software for: 2+ years

### "user"

February 15, 2021

5.0

keeps track of all ongoing business transactions

Pros

Product easy to use when on the road

Cons

Tough to update and make changes to clients creates multiple entries not templates to work off of Arrangement of past invoices seems odd Would like to have more options store important or unpaid items in a separate account. Would like to have multiple account options for additional businesses

Switched from

[Billdu](https://www.capterra.com/p/153134/Billdu/)

better features

Review Source

Response from BILL

March 31, 2021

Hey Keith. Thank you for leaving us this review. We appreciate the feedback and have brought your suggestions up to our product team. We would love to hear from you to gather more detail about your business needs. Please send us an email to support@invocie2go.com at your earliest convenience.

DL

David L.  
Plumber  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great simple to use invoicing software "

December 12, 2020

5.0

Pros

I have looked at many similar packages over the years, and have discussed with colleagues on what they use, Invoice2go has been by far the best I have found. Top features for me are that it looks very professional, it’s is simple to set up and use, the different levels you can choose and customise, payment reminders, and if stuck with something then the customer service is excellent!!. I have been using invoice2go for over 6 years now.

Cons

Cost - that is all. Maybe just a little cheaper would be good.

Review Source

Response from BILL

December 21, 2020

Hello David, we cannot thank you enough for this review of our product and customer support! We are ecstatic that we can keep your workflow professional and straightforward. Thank you for partnering with us for the past 6 years; we look forward to many more! Happy invoicing!

RP

Ruben P.  
Plumber  
Construction  
Used the software for: 2+ years

### "Easy program to follow and use "

June 16, 2022

5.0

Excellent and great help with customer service

Pros

Easy to understand and easy to use for your company needs

Cons

Easy for all billing information process

Review Source

TR

Tanja R.  
Owner/operator  
Apparel & Fashion  
Used the software for: 2+ years

### "Not a software company. A bank that will take all of your money!"

July 7, 2022

1.0

Thumbs down.

Pros

Software is ok. However banking wise they will rob you blind. Besides buying the software which is just ok, they have now decided to gouge us in the pocket book due to card processing and ACH transfer to your own business bank accounts.

Cons

Way too expensive once you include bank fees.

Review Source

CM

Courtney M.  
Owner  
Computer & Network Security  
Used the software for: 6-12 months

### "Good but could be better"

January 9, 2022

4.0

Pros

This software will allow you do your invoicing and allow multiple people to be logged in to create and manage.

Cons

This software does allow a intégration with other software to manage other other aspect of accounting

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Review Source

JB

Jim B.  
Owner  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "Professional "

June 22, 2022

5.0

Pros

This program makes me appear to look very professional because I can put my company’s logo at the top of my quotations, invoices and receipts.

Cons

I started with this product in 2015. I never liked that the basic service didn’t include live phone tech support. I recently upgrade just for that feature. I’m glad that I did because the problem I just had had nothing to do with them, rather with Googles interface with my phone. Invoice2 go solved it anyway

Review Source

MP

Manny P.  
Owner  
Environmental Services  
Used the software for: 1-2 years

### "Excellent services "

May 4, 2022

5.0

Had problem with the constant billing upgrade is to pushing you to purchase but it’s all done right and make life easier with the Systems Customers is Awesome

Pros

Much better than the other big help for estimating paperwork and spending up payment

Cons

Really nice and clean looks to your invoice estimating and best collection with so many different ways to pay isa no Brains getting it done in half the time

Review Source

BB

Bobby B.  
Owner  
Computer Software  
Used the software for: 2+ years

### "My recommendations"

May 31, 2022

5.0

9 out of 10

Pros

Multiple reasons- Online, Phone App, accounting, recurring invoices, reporting, customization in designing, reminders, estimates

Cons

Every thing works perfect for my business except these two issues: 1. Sender email ID "MUST" be of the company not invoice2go, it confuses the client and give a negative impact on branding 2. Also under recurring invoices there should be yearly recurring of invoices as well

Reason for choosing Invoice2go

Easy and fast to make invoices

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Ease of use

Review Source

AK

Andrew K.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Pros n cons"

February 20, 2022

4.0

I have kept invoice2go which implies that I am satisfied with the product. Too many changes over the years. If something is working, don't change (update) it.

Pros

Ease of use, fairly versatile with reports for tracking business trends and payments

Cons

Customer service via "chat". Updates that change the process and look of invoicing without consent or knowledge. Old dog and new tricks don't pair up well.

Reason for choosing Invoice2go

Ease of use, price, no cloud service, in phone storage of all data, customer service was vis phone with a person.

Review Source

DC

David C.  
Private Investigator  
Security and Investigations  
Used the software for: 1-2 years

### "Take it to go!"

June 2, 2023

4.0

Pros

Invoice2go is incredibly simple and easy to use. I didn't even need to read the "instructions". The start up screen you'll get after signing in looks a bit different than the usual but I find it to be more convenient because it shows what I'm getting on to check anyway.I'm picky about how my invoices look and are structured. I'm glad to report that I like these and if I need to adjust something it's no problem.

Cons

The cheaper plan is a great value but isn't going to cut it for everyone, it just doesn't have the tools needed to get the job done. It's not a stand alone product or all in one small bs accounting.No problem, just upgrade, right? Well you can but it's not a good financial move, value for money isn't there with the upgraded plans. In my opinion..

Review Source

Jonathan L.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Great Software"

December 7, 2021

5.0

Pros

Ease of Use and Ease of Setup. Great for tracking invoices and payments

Cons

Could have more in the way of receipt tracking for business expenses.

Review Source

LB

Lawrence B.  
Owner  
Sports  
Used the software for: 2+ years

### "Invoice2Go is the way to GO!"

August 7, 2022

5.0

Always has been a great product, great company.

Pros

Easy to use, lots of great features to help manage my business. Phone and Laptop integrated.

Cons

Its a little bit difficult to speak to an advisor instantly.

Switched from

[Bookipi](https://www.capterra.com/p/195165/Bookipi/)

Many more features and ease of use with Inv2Go

Review Source

TM

Tony M.  
Director  
Facilities Services  
Used the software for: 2+ years

### "Great"

May 9, 2022

5.0

Good

Pros

Fast and efficient. Tracking. Overall the software is good few things where when you turn on the payments it turns them on from all the rest of them which is not too good we gotta figure that one out sides that everything else seems pretty good integration isn’t bad

Cons

No direct phone calls with people. Always leave a message

Reason for choosing Invoice2go

None

Review Source

EZ

Eric Z.  
President  
Construction  
Used the software for: 2+ years

### "I really like Invoice2go! "

January 11, 2022

5.0

I'm keeping estimates and invoices organized. I'm able to keep pictures with the estimates.

Pros

It's simple enough for an "old-school" technologically n illiterate like myself.

Cons

1) I wish there was space to add disclaimers and much more detailed descriptions of services. Even a separate page would be helpful. 2)I wish it were simpler to turn purchase orders into invoices.

Review Source

PH

Peggy H.  
Sign Language Interpreter  
Translation and Localization  
Used the software for: 1-2 years

### "Great for small businesses!"

March 12, 2021

5.0

My business is on the road always. I do not have an office or a staff. I love to finish a job for a customer and input a few pieces of info and my invoice is ready to send. I can see when they opened it, and I can mark it paid . There are many features that I don’t need for my business , but they are available ; purchase orders, expense tracking , time tracking etc.

Pros

I love being able to manage invoices so easily. A few entries for each invoice , then click to send and done! There are many features that I do not use , but they look good as well.

Cons

It booted me out snd when I signed back in, I ended up with 2 accounts. The customer service chat helped me figure out what happened and it was easily fixed .

Reason for choosing Invoice2go

Someone told me about it.

Review Source

Response from BILL

March 17, 2021

Hey Peggy! We appreciate you taking the time to leave us this wonderful review! Quick and easy invoicing, especially for a business on the go, is what we strive to provide for small businesses such as your own. We are overjoyed to hear this, so thank you for sharing!

AF

Anais F.  
Route Manager  
Food & Beverages  
Used the software for: 2+ years

### "Good for starters"

April 4, 2021

3.0

I have used this software for about 5 years. Even though they continue to improve the system they still like a lot in the customer service department. Only buy it if you are able to self navigate then it’s okay, otherwise stay away.

Pros

That it is a okay software for cheap price. Once you grow you will need better software.

Cons

I do t like when invoices or other information goes missing and customer service is not helpful in trying to recover it.

Reason for choosing Invoice2go

I chose Invoice2go because they are based here in the US, not that that has helped.

Review Source

GH

Glyn H.  
Self employed, building and construction/ maintenance  
Building Materials  
Used the software for: 2+ years

### "Quote can be concerted to invoices something simple but time Saving "

March 6, 2021

5.0

Very satisfied with all aspects apart from the one above

Pros

Plenty of quick and effective support for any issues I have had recently

Cons

Not enough client numbers for invoices on basic program

Reason for choosing Invoice2go

Same as above

Review Source

Response from BILL

March 17, 2021

Hey Glyn! Thank you so much for the continued support over the past 2 years. We appreciate you for sharing your experience and are so glad that our software can save you some time in your workflow. Your feedback regarding the client list for some of our plans has been relayed to our product team. We love hearing from our customers, so if you have any further feedback, don't hesitate to reach out to support@invoice2go.com. Thanks again!

MB

Marco B.  
President  
Automotive  
Used the software for: 2+ years

### "Marco"

April 5, 2022

4.0

Pros

Professionnal, easy to use, fast, versatile

Cons

Time traking is working poorly from more than a year in mobile

Review Source

mR

mykhaylo R.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Fix the bug with phone number on invoices and estimates"

June 2, 2021

4.0

Its good, customer support is there. Wish the bugs would get fixed faster

Pros

Quick, simple and relatively easy to use

Cons

There are a few bugs and very big requirements for fast internet

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Invoice2go

Did not want to switch yet

Review Source

BH

Brian H.  
Owner / President  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "EXTREMELY DISAPPOINTED Con't"

February 1, 2017

1.0

The limit of 2500 words in my previous review simply wasn't enough for me to extoll the virtues of the program. And so to continue: ' I am on speed dial to technical support. They know me by name. They are really nice people, but whenever they say they will get the engineers to look at the problem, that's the kiss of death. They have yet to resolve even one issue for me. They have never found a missing invoice ...not even one. ' This program has been a MAJOR source of STRESS for me and has cost me a ton of money; not to mention credibility with my customers. ' I have also discovered that old invoices are very difficult to collect from customers. 'For those of you who give it a good rating 'check back in your invoice database. Follow the sequence and see if they are all there. Odds are, you are missing invoices as well 'you may just not realize it. ' Why did I stick it out for so long? ...my database is extensive, I was established and I never stopped coping and hoping that they would fix this glitchy program. ' This morning I discovered two that more invoices (that I made up yesterday and emailed out), are missing; that was the last straw. ' I am switching to QuickBooks and I hope never to look back. I don't care how much it costs; if it works - it's a bargain!

Review Source

JW

Jerry W.  
President  
Construction  
Used the software for: 2+ years

### "Bare bones invoice software that works"

June 11, 2020

3.0

Decent software

Pros

Very easy to use and pricing made it very affordable

Cons

Not many options for a growing company that needs more features

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

At the time Square didn't have the features I was looking for.

Review Source

Response from BILL

December 21, 2020

Hi Jerry, Thank you for this 5-star review of our software. We hope you are enjoying the recent changes and new features we have released over the past few months since your review. Our product and design team are working very hard to add more features continuously, and there are many more great things to come. Happy invoicing!

YR

Yancy R.  
President  
Construction  
Used the software for: 2+ years

### "Impressive "

July 13, 2022

5.0

Pros

Invoicing and quoting with this product has been invaluable

Cons

I am happy. I don't have any complaints.

Review Source

KK

Kenan K.  
More then perfect  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Great "

August 2, 2021

5.0

Fantastic

Pros

Too smart and easy to use at any time you need it

Cons

Great Too smart and easy to use at any time you need it

Reason for choosing Invoice2go

It’s the best ever

Review Source

MK

Mike K.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Simple invoice Systen"

February 16, 2022

5.0

Very happy as a small business user

Pros

Ease of use, simple set up, attractive design of invoice

Cons

Limit on clients, confusion with multiple vat rates

Review Source

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