# Page 6 | Invoice2go Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Invoice2go the right Billing and Invoicing solution for you? Explore 272 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/81858/Invoice2go/reviews

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Invoice2go

4.3 (272)

[View alternatives](https://www.capterra.com/p/81858/Invoice2go/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Invoice2go

## Showing most helpful reviews

Showing 126-150 of 272 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MF

Michael F.  
Owner  
Construction  
Used the software for: 2+ years

### "Invoice "

November 10, 2021

5.0

Great

Pros

Easy to use and work with and customer friendly

Cons

Not able to talk to a live agent to solve instead of typing

Review Source

Laykin B.  
Sole Proprietor  
Consumer Services  
Used the software for: 1-2 years

### "Invoice2 go is a must have tool for small businesses!"

July 9, 2022

4.0

Overall invoice2go has been great for my small cleaning business.

Pros

Invoice2go makes it quick and easy to create invoices on the go.

Cons

Invoice2go isn't a complete accounting software it is just the basics.

Review Source

SF

Scott F.  
Owner/Operator  
Information Technology and Services  
Used the software for: 1-2 years

### "Works well enough, but it is quite expensive for what it does and it has a lot of little quirks."

November 8, 2017

4.0

Fast and easy invoicing, integrated payments by PayPal and Stripe.

Pros

Invoice2Go has a lot of beautiful invoice templates, and a good amount of ways to customize those templates to your liking to great something to be proud of. Adding custom fields is pretty easy too, and accepting payments by way of Stripe and PayPal is a plus.

Cons

They only offer a few payment gateways out of the thousands available, and other than those few gateways, no other integrations are available. I would love to see integration with a cloud storage service to export data and PDF invoices too, and even better would be integration with CRM apps to instantly port those items to as well. As it stands I have to use multiple systems for one task. There are also a lot of quirks when it comes to where things land on invoices - for example no matter how short your invoice is, any customer terms or notes always appear on the following page, even if there is ample room on the first. Just lots of things like that. It's also very pricey for NOT connecting into a CMS or CRM.

Review Source

DM

Douglas M.  
Owner  
Computer Hardware  
Used the software for: 2+ years

### "Great for quick invoicing for single users."

May 29, 2021

3.0

Unresponsive when ask them to customize settings or add critical creatures.

Pros

Great for quick invoicing for single users.

Cons

Cannot retrieve deleted invoices for audit purposes.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Invoice2go

Quicker learning curve, but this product is only useful for single users till they add deleted invoices retrieval function.

Review Source

YH

Yvonne H.  
Owner  
Construction  
Used the software for: 2+ years

### "Quoting and estimating genius!"

January 22, 2022

5.0

Pros

It's an elegant and easy to use program that sends very professional estimates and quotes to my customers.

Cons

I think this software is great like it is and there isn't really a section that I liked least

Reason for choosing Invoice2go

I've used this program at other companies, so I've got experience with the program

Review Source

RS

Richard S.  
Owner and operator  
Facilities Services  
Used the software for: 2+ years

### "It works for us"

March 21, 2022

5.0

It’s pretty good

Pros

It is easy to use and looks professional.

Cons

It seems to be getting more expensive or less useful

Review Source

Ashley C.  
Front Office Manager  
  
Used the software for: 6-12 months

### "I work with this software daily for almost 7 months now. "

January 10, 2018

3.0

Pros

I like how user friendly it is. I started working with this software and got very little training. I figured it out pretty quickly.

Cons

I do not like how you can't search for names on the invoices easily. This also applies to the app version of this software too. It is a headache if i have to look up a previously sent invoice. I also do not like the image limit when uploading a picture to attach to the invoice.

Review Source

BP

Brigitte P.  
Designer d'intérieur  
Design  
Used the software for: 2+ years

### "Good quality/Price "

November 8, 2021

4.0

It was perfect for m’y needs at the time

Pros

Fast & Easy to use !!! No computer hability needed

Cons

Missing the accounting part for m’y needs

Review Source

dC

deborah C.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Invoice "

May 5, 2022

3.0

Pros

Ease of the functionality and the customization

Cons

Payment processing time is too liking for actual start up business owners

Review Source

AJ

Angus J.  
Owner  
Computer & Network Security  
Used the software for: 2+ years

### "Love the software"

February 9, 2026

5.0

Invoice2go makes a difficult job easier to do. Makes keeping 7 years of keeping records,what used to be a hassle a breeze.

Pros

Simple interface and great to use, speedy to generate invoices love the reports that facilitate reconciling with bank statements easy

Cons

Nothing at all invoice2go is simple fun for me to use and worth the price. It simplifies for me accounting.

Review Source

CM

Christina M.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Would (and probably will) Resubscribe"

May 23, 2020

4.0

After using Invoice2go for years, our accountant recommended switching over to Intuit Quickbooks. We will be switching back to invoice2go very soon.

Pros

VERY user friendly for people who are not tech-savvy. Offers a lot of different features like customizing invoicing, estimates, appointment tracking, mile tracking, purchase orders, etc.

Cons

Every product/service description is automatically saved. Would like to enter products and services separately only to then add to each estimate and invoice.

Review Source

sT

shasha T.  
Assistant  
Consumer Services  
Used the software for: 1-2 years

### "Pretty Good, could be improved a bit."

April 15, 2019

5.0

Overall, it gets the job done and that's what really matters. No real complaints from me.

Pros

It is very easy to use, allows customers to pay directly from the email link. Hassle free. It does an amazing job of keeping my payment records in order. I like the separated sections for paid & unpaid invoices as well as the various search options.

Cons

I wish I were able to create my own template for how I want my invoices to look. They have pretty good options but the flexibility to move things around and freely edit would be nice. I also can't seem to delete/replace my original logo. It's been updated but I can't figure out how to do it.

Review Source

MK

Marcus K.  
Director  
Accounting  
Used the software for: 2+ years

### "Ruined a previously fabulous product"

October 26, 2017

2.0

None anymore it been ruined with poor redevelopment and customer service who do fix issues or errors. Most certainly not worth the subscription. I bought the license years ago and now I'm expected to repay yearly so its a con. Nothing now it has been ruined, it has problems with capital letters on addresses. All live invoices are mixed in with invoices that are dead completed. So u cant separate invoices that are completed.

Cons

It doesnt function very well. Feature less and customer support doesnt listen to feedback given. So many issues , product doesnt sync. You loose information very easily. And if support listened to feedback they would do so much better. Its awful now and am seeking a new product after being with them for over 10 years.

Review Source

VR

Verified Reviewer  
coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "Good until they started to introduce their new features"

July 15, 2022

5.0

Pros

Easy to create and send invoices, it used to match invoices to client transactions.

Cons

I'm experiencing a lot of issues with the product. Unable to turn on their banking feature which makes it hard for customers to do ACH transactions. I get bugs and no actual support. I don't like that I won't have the option to use stripe in the future.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Review Source

JH

Jared H.  
Graphic Designer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Just another invoicing app"

October 28, 2020

4.0

Pros

Works well, even with a limited feature-set. Does what it needs to do with invoicing, expense tracking, and has a workable UI.

Cons

Features are so limited compared to other invoicing software. Most invoicing software also comes with a feature that allows you to see if the client has opened the invoice or not, but Invoice2Go does NOT have that functionality.

Review Source

Response from BILL

December 21, 2020

Hello Jared, Thank you for your feedback and review of our software. There may be some confusion we would love to clear up. We did want to let you know that our invoices will show the status of the document, for example, "sent," "opened," and "overdue." Please check out our help center article here to view more details on this and other statuses https://support.2go.com/hc/en-us/articles/223965287-How-To-See-The-Status-Of-Your-Documents. Glad to hear you enjoy our invoicing, expense tracking, and our UI. We have recently been working on more improvements, so be on the lookout for those changes. Thanks, Jared!

GM

Greg M.  
Owner  
Construction  
Used the software for: 2+ years

### "Ease of mind"

March 23, 2021

5.0

I've been using invoice 2 go for a few years now, thought about changing xero or myob, but realize all the extra stuff they offer I don't need.

Pros

The easiness of using the software, so symple to use , you don't need to be a IT specallist to operate the system at all click and send is all it takes.

Cons

Properly the yearly subscription, you forget that you have it , also the ability to pay via Bank transfer.

Review Source

gM

giovanni M.  
photographer  
Arts and Crafts  
Used the software for: 2+ years

### "Invoice2go for extremely easy invoicing"

April 28, 2020

5.0

Very easy to use, streamlined process, and extremely easy to get paid and organize your invoices and estimates.

Pros

Invoice2go is an extremely easy to use software/app to create and manage invoices and estimates with. You can create invoices very easily in a web browser or from your app. I love that it is fully integrated with paypal payments so you can give clients a very easy way to pay (Paypal/Credit/Debit card) Payments are processed instantly, and because payments are processed by paypal your clients have an ease of mind as it's backed up by the Paypal guarantee.

Cons

I do not like that they have a variety of packages where by the cheaper packages limit the amount of invoices you can create/clients that you can have in your system. if you use the software on a regular basis for invoicing i would def. recommend to take one of the larger packages.

Review Source

MjM

Manuel jesus M.  
Jefe  
Industrial Automation  
Used the software for: 2+ years

### "Muchas cosas q mejorar para q sea más ágil como la competencia "

July 16, 2021

5.0

Quitando algunos detalles bien

Pros

Que puedo utilizar en cualquier otro sitio

Cons

No se puede utilizar con impresoras de tique y no se puede imprimir las facturas en masa

Review Source

SG

Shelley G.  
Office Manager  
Legal Services  
Used the software for: I used a free trial

### "This software isn't exactly user friendly."

January 11, 2023

4.0

Pros

I like the straight forward layout. Invoicing is easy.

Cons

Couldn't use the quote feature at all initially. It wasn't available until after I created an invoice, seems backward.

Review Source

RH

Rohan H.  
Musician/Producer  
Entertainment  
Used the software for: 2+ years

### "Great App"

November 27, 2020

5.0

Love the software guys! Great job..

Pros

Ease of use. Customer service. Great software and return customer support

Cons

Price a little high unless you hold out for a deal.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Invoice2go

Long time user. Look after repeat users.

Review Source

Response from BILL

December 21, 2020

Hey Rohan! Thank you very much for this 5-star review! We are delighted to hear that your experience with Invoice2go has been so great. We appreciate your feedback, and as always, if you have any further comments, please contact our support team. Thanks again!

VR

Verified Reviewer  
Electrician  
Arts and Crafts  
Used the software for: 2+ years

### "A great tool the Contractor, Self Employed, and the Traveling Workforce..."

November 20, 2018

4.0

Invoice2go is effecient, practical, and can even be fun. I recommend this program for anyone who works for themselves and needs a quick and easy way to instantly provide professional, quality invoices for services rendered or when a receipt is necessary. It stores everything for you safely, and allows you to modify also. It's safe and secure so I have no issues of potentially having to deal with outside tampering of my created or new invoices. I can send them to my customers with ease and do it instantly.

Pros

What appealed to me most about Invoice2go, was the different layouts and options they offer so I could customize the look of my invoices. It allowed me to personalise them for my customers.

Cons

At this point I can't think of anything worthy to complain about, overall this has been a very useful tool for me.

Review Source

TF

Tom F.  
President  
Building Materials  
Used the software for: 1-2 years

### "Satisfied "

May 9, 2022

4.0

My overall experience is that i am very satisfied with the product.

Pros

I like that it is not difficult to use. And i like the way it is formatted

Cons

Finding estimates sometimes is hard to retrieve existing estimates.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Mobility

Review Source

RC

Robert C.  
Owner  
Construction  
Used the software for: 2+ years

### "Forced"

February 19, 2021

5.0

I’m still with it after 12 years

Pros

Easy to use . Nice customizing of invoices

Cons

No mass delete of previous years . Hard to update product changes in a large format

Review Source

Response from BILL

March 31, 2021

Thank you for the support over the past 12 years. We have and continue to improve our software, and a large part of that is with the help of feedback from our customers. Thanks for letting us know your desire for mass deletion and a larger format.

TD

Troy D.  
Owner  
Construction  
Used the software for: 2+ years

### "Finally an app that saves me time and money"

February 23, 2021

5.0

A+

Pros

Makes my company look and operate in a very professional manner, with out a lot of time and work.

Cons

There is nothing I dislike about this product

Reason for choosing Invoice2go

Na

Review Source

Response from BILL

March 31, 2021

Thank you very much, Troy! We are so glad to hear we can save you time and money. Happy invoicing!

PF

Peter F.  
Heating engineer  
Construction  
Used the software for: 2+ years

### "excellent service"

July 14, 2021

5.0

good

Pros

easy to use very simple and good to customers

Cons

invoice skipping numbers was a problem but sorted

Review Source

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