# epocrates Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is epocrates the right Data Discovery solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/81890/Epocrates/reviews

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epocrates

4.6 (88)

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Last updated April 15th, 2026

# Reviews of epocrates

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

DT

Diana T

Clinical Office ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: I used a free trial.

“The drug interaction checker is one of its most valued features, allowing clinicians to input multiple medications and instantly identify potential risks.“

January 12, 2026

BM

Brazola M

Medical AssistantCosmetics, 2 - 10 employeesUsed the software for: 1-2 years.

“The cons for Epocrates app are the high cost for the full subscription, occasional issues with slow customer support, and inaccurate info about meds.“

December 30, 2025

SR

Shar R

PAHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“I love the quick glance access to review medication dosage and cautions.“

February 24, 2026

AM

Annie M

Physician AssistantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years.

“the app is expensive to subscribe to which was initially a deterrent to use“

February 28, 2025

SR

Shar R

PAHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“I also love the drug interaction tool.“

February 24, 2026

OR

Omi R

Nurse practitionerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“The price for the software is expensive for some providers.“

April 14, 2024

LW

Landon W

AdministratorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years.

“Overall, Epocrates has been a valuable daily resource.“

November 25, 2025

BS

Brenna S

Nurse PractitionerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I also think some of the information can be a bit outdated.“

June 3, 2021

## Showing most helpful reviews

Showing 1-25 of 88 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Piotr K.  
Medical Student  
Higher Education  
Used the software for: 6-12 months

### "A daily companion on the wards"

July 24, 2018

5.0

Extremely useful pocket guide that allows me to check up on drugs, their interactions and warnings. There is more built-in functionality that will really make your life easier.

Pros

Epocrates allows me to quickly pull up all the drug information I need within seconds - and it's right at my finger tips. Like others have mentioned, the app is updated very regularly to make sure you're getting the correct information. It's super valuable for anyone in medical practice!

Cons

The price point for the full application can be a little steep - you have to weigh in whether the extra functionality is something you'd benefit from. I would love the option to download information for offline use as well.

Review Source

VR

Verified Reviewer  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Great tool for help with diagnosing!"

July 22, 2021

4.0

My overall experience with Epocrates has a been a positive one as I have used this tool for many years in the hospital as well as the clinic. It has helped with quickly diagnosing and providing treatment plans for my patients.

Pros

I like most about Epocrates the ease of use of the product as well as the variability in diagnosing and treatment plans listed within the program.

Cons

Sometimes the data is not as hot to date as it could be with certain medication doses and specific treatment plans but overall it is pretty on point.

Review Source

LP

Lisa P.  
Nurse practitioner  
Medical Practice  
Used the software for: 2+ years

### "be careful. Money was debit from my account and they cancelled my prescription "

July 2, 2019

2.0

No live person to resolve disputes. Took money out of my account and I did not receive the product.

Pros

Use is nice but I did not get product. I paid for it, money was taken from my account, but NO product.

Cons

Money was taken from my account by direct debit and I did not get the product. No live person to talk to.

Review Source

Alejandra G.  
Odontologo  
  
Used the software for: 2+ years

### "A practical way for professionals to find medicines on their cell phone or computer"

June 20, 2018

5.0

It has been useful to me during the dental visit because it is an easy way to find the medications that I must prescribe to my patients.

Pros

Each one of the topics that it presents allows health professionals to know in detail everything related to a medicine and the possible interactions with others; In addition to knowing which medications are specific for a particular pathology.

Cons

If I have to say something I do not like, I will only talk about the color of the page, because it should have more neutral colors so that it does not distract the professional's view.

Review Source

Monali P.  
Resident Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Resource for Medical Professionals"

December 5, 2019

5.0

Epocrates is a great resource for health care professionals to use when they need to get more information about different drugs, dosing, and interactions. It is easy to use and also fairly easy to access. There is value in its use for everyone from medical students to physicians.

Pros

The software is easy to use for drug related information. Whether it is dosing, adverse reactions or interactions.

Cons

I think that for an app that is so user friendly and helpful in the clinical setting, its ridiculous that the software inst free.

Review Source

Tiffany W.  
Physician  
  
Used the software for: 2+ years

### "Great reference software! Easy to use, up to date information! "

June 27, 2018

5.0

I get up to date information about drugs, prescribing instructions, cost estimates.

Pros

I like that it's readily available, current includes relevant information including cost estimates. I also like that it's integrated into my EMR.

Cons

No cons that I can think of. It really is an all inclusive, very comprehensively designed program. If anything, the paid options could be less expensive.

Review Source

Jonathan R.  
Medical Student  
Higher Education  
Used the software for: 1-2 years

### "Fantastic and convenient resource "

August 25, 2019

5.0

Pros

Great compilation of resources that are easy to access. I have loved using this program in my medical schooling, especially in clinical settings. I love that there is a mobile/tablet app that allows me to carry almost unlimited resources in the pocket of my white coat as I work in the hospitals.

Cons

Some of the features do cost extra, and it can be a bit pricey especially for medical students/residents, but it is worth the extra money to have this full resource at your disposal.

Review Source

AC

Aaron C.  
Registered Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Epocrates is a great reference application!"

October 3, 2018

5.0

Pros

This app is awesome for anyone who is in the medical field or learning about medicine. It is great and works as an application so it can be on your phone and always with you. It takes no time at all to pull it out look up what you need whether it be medical questions or pharmacological questions and then bam you got your answer.

Cons

The application at times can feel a little clunky and i wouldn't recommend following it to a "t" just in case there is data that may potentially be wrong. I have had the app crash a couple times when searching but i'm not sure if its my phone or the app itself.

Review Source

Jarred J.  
LPN II  
Hospital & Health Care  
Used the software for: 1-2 years

### "Very useful tool for anyone in the medical field."

September 27, 2019

5.0

Very useful in my line of work. I recommend to all my colleagues.

Pros

It is like having a medical encyclopedia in your pocket that only takes a few seconds to find what you're looking for.

Cons

The only thing I dislike about this software is that it isn't free, but for the price you can't ask for a better one.

Review Source

Rev. Corey G.  
Chaplain  
Hospital & Health Care  
Used the software for: 6-12 months

### "Cool App!"

March 3, 2020

5.0

It's great to have so much information available at my fingertips.

Pros

This is very comprehensive, and a great resource to go to before discussing things with my physician.

Cons

Sometimes there is TOO MUCH information, and it's hard to parse out what is important. But overall it's fine.

Review Source

TM

Tarek M.  
tarekma071@gmail.com  
Hospital & Health Care  
Used the software for: 2+ years

### "I am using epocrates Plus for many years in my daily rounds, on my clinic.It is of great help to me "

September 15, 2017

5.0

Quick and accurate information about any drugs Updates about any new drugs Drug interaction done at any time Search providers Full information about diseases Alternative medicines Identify Pilles Medical calculators which include many important tools Save a lot of time and effort to have any medical information Full lab guide that is needed to revise and check in my daily patient assessment You will get medical news updated on daily base Many additional useful tools as tables, guidelines, picture quiz, ICD-10 Differential diagnosis of common medical conditions The program is in continuous development with many good features added. You can even send your feedback to the company You can easily get health care insurance formularies for drug coverage information Revise any drug before prescription

Pros

I have a good experience with the use of epocrates medical application. It has many features that are of great help for any physician You can get full information about any drug you need Continuous updates so that you don't miss any new medications or information Differential diagnosis of common medical conditions You can check for any drug interactions which will help you and save your time The built in calculator allows you to perform many calculations, such as BMI and GFR The epocrates plus subscription will help you to have full information about Diseases, alternative medications, lab guides and more clinical tools. I am using it since long time and i get all information i need in an easy and quick way Ina diition, there are many useful features as Pill identify, continuous updated medical news delivered directly to your device and search providers for consultants The program also includes health care insurance formularies which help you to get drug coverage information Start with the free version now and see how much it will help you. You can also try the plus version and test all its features. Then consider subscription to have a full medical reference

Cons

Only minor Cons can be found in this software To get many information you need internet connection Sometimes the update takes long time The epocrates plus app is relatively expensive

Review Source

LA

Leesa A.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Necessary resource"

February 6, 2020

5.0

Epocrates provides the info I need for medication reconciliation, patient education, metabolic half-life and elimination plus the appropriate dosing for adults and children. I do not pay for the additional modules like alternative meds, but would definitely use this module if I could evaluate the content before committing to the upgrade. I've loved using this app for many years and will continue to do so.

Pros

Epocrates is an essential resource for anyone who needs drug information that goes beyond webmd and drugs.com. As an RN and patient advocate, I use Epocrates to evaluate drug interactions, adverse effects, formulary info, and most importantly the pharmacology. The app is intuitive, comprehensive and up-to-date. I like the picture quizes/polls and research info

Cons

I don't always have time for, nor do I want, all of the info in the home screen articles. And the notifications do not go away unless I click on all of them to acknowledge their presence. I would like a way to delete or archive those articles from the initial login screen without opening each one in an effort to eliminate the notifications. They can be deleted once I open the article, but I don't always want to take the time to do that.

Review Source

CK

Carrie K.  
Pediatric Quality Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Epocrates helps me all day long"

May 6, 2021

5.0

I love using epocrates and especially appreciate the free CME!

Pros

As a pediatric nurse practitioner, I love having epocrates so I can look things up during the day. I use it for drug dosages, breastfeeding contraindications and side effects primarily.

Cons

I wish that epocrates cost a little less, however it is still much more affordable than Up to Date.

Switched from

[UpToDate](https://www.capterra.com/p/176042/UpToDate/)

Up to Date was supplied by my employer

Review Source

VR

Verified Reviewer  
Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "indispensable tool for all health practitioners"

August 9, 2018

4.0

I use it almost every day. It is a very practical tool for my profession. It is not easy to remember so many things in detail.

Pros

The possibility of taking it on your cell phone, tablet to the patient's bedside. Extensive data base of drugs, and its application of verification of interaction is very useful for the indication of medicines of infrequent use

Cons

As a disadvantage only the unavailability in another language such as Spanish. It would improve the signaling on the web page to log in, it is not easy to visualize.

Review Source

SB

Salina B.  
NP  
Medical Practice  
Used the software for: 2+ years

### "Love this software!"

May 6, 2020

5.0

I use daily for calculating, prescribing and looking at side effects of medications.

Pros

I love this software and use it daily in my job. I am able to calculate doses, check adverse effects and anything else pertaining to the medication I am prescribing. I am also able to look at various disease processes.

Cons

I love everything about this software. I have found no cons at all related to this software. I use it daily

Review Source

MD

Maria D.  
Nurse practitioner  
Hospital & Health Care  
Used the software for: 2+ years

### "Incompetent support"

October 12, 2019

5.0

Frustrating and unproductive

Pros

Great data base if you don't have issued

Cons

After multiple email attempts w somebody my issue with access via my heath care system was not resolved. He kept asking the same vague questions in the same line emails. Finally, I had to call BSW health support to correct the problem. Epocrates support was worthless.

Review Source

KYW

Kit Yue W.  
Psychiatrist  
Mental Health Care  
Used the software for: 2+ years

### "Wonderful product"

December 13, 2019

5.0

I use Epocrates everyday, and have done so for over 10 years. I can't imagine practicing medicine without it!

Pros

Comprehensive medication resource, with many medical calculators, medication interaction tool, treatment guidelines, ICD-10 codes, Pill-ID tool, and alternative and herbal meds.

Cons

It's a little pricey, but otherwise no complaints.

Review Source

WH

Whitney H.  
Student  
E-Learning  
Used the software for: 2+ years

### "Epocrates Review"

May 7, 2019

4.0

Pros

This product is great for looking up drug information questions. I use the free version on my phone at work quite often. It's an awesome product for those who cannot afford to pay for products like Clinical Pharmacology or Micromedex. The app covers all of the basic information that you may need to know about a medication such as proper dosing, drug interactions, black box warnings, and pill identification.

Cons

The only problem with this product is that it is not always up to date with the most current drug information. This has been a complaint of others that I work with, however I myself have not experienced this problem.

Review Source

KF

Khashayar F.  
Doctor  
Hospital & Health Care  
Used the software for: 2+ years

### "Very useful and important app"

June 16, 2020

5.0

Overall a great experience

Pros

Very easy to use and find what you are looking for. Essential in the medical field!

Cons

Some sections can provide more specific information but for the most part it is very complete

Review Source

LM

Lawrence M.  
Physician  
  
Used the software for: 2+ years

### " Use daily to check medication doses, indications, interactions, side effects "

January 28, 2018

5.0

Pros

Comprehensive yet concise reference accessible at the point of care. I can get virtually all the information I need about pharmacology, indications, contraindications, dosing, side effects, met interactions from this single resource.

Cons

Consistently have to click three or four times to get the home search screen. The search all meds screen should be the default

Review Source

NG

Nate G.  
Owner Dentist  
Medical Practice  
Used the software for: 2+ years

### "Quick Access to Medications"

May 11, 2020

5.0

Love having access on my phone with the epocrates App. Very easy to use.

Pros

I really like how quickly I can look up any medication. Very helpful information. I see patients all day long, and run across many meds that I don't recognize, so Epocrates is the solution!

Cons

I wish that the search bar would predict any mis-spellings. It is so tricky to spell any medication correctly, and wish it would guess what I was trying to find. I also hate the pop ups.

Review Source

VR

Verified Reviewer  
Dentist  
Hospital & Health Care  
Used the software for: 2+ years

### "Must have app"

December 6, 2019

5.0

I use it all the time in my office when I need to check drug interactions and possible side effects

Pros

Simple to look up drugs and their possible interactions. I use this all the time to figure out the generic names for meds and their possible interactions

Cons

I can't really think of anything I don't like about it. Sometimes sort of clunky and the app isn't really sleek but it doesn't bother me

Review Source

VR

Verified Reviewer  
Pharmacy Intern  
Pharmaceuticals  
Used the software for: 1-2 years

### "Good for Quick Reference on Basic Information"

October 24, 2018

4.0

Pros

I currently have the free version of Epocrates. The app is generally good for finding out the indications for a drug and other basic information.

Cons

The free version does not have any type of drug interaction checker or pill identifier, which would be helpful. I also don't like how every time I open the app, a series of short article links pops up in front of the main menu and I have to exit out of that first to get to what I want to see.

Review Source

LR

Linda R.  
Office Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Epocrates"

December 26, 2018

4.0

This program is a very good guide to medications that are available to treat symptoms.

Pros

I love how I can look up medications and get dosing and interactions very easily.

Cons

I really can not think of anything that I do not like about this program. It is very easy to use!

Review Source

BD

Bryce D.  
Pharmacy Intern  
Pharmaceuticals  
Used the software for: 2+ years

### "Epocrates is a great go-to resource"

January 24, 2019

5.0

Pros

I like that i can quickly answer patient questions on medications with this app right on my phone!

Cons

This app could be designed with a better color layout.

Review Source

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