--- title: "Dynatrace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dynatrace Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more." source_url: "https://www.capterra.com/p/81932/Dynatrace/" page_type: "product" language: "en" --- # Dynatrace Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dynatrace ## What is Dynatrace? Dynatrace is an application performance and lifecycle management solution designed to help retail businesses, financial markets, transportation companies, emergency services, and government bodies monitor and analyze the performance of applications on a unified dashboard. Key features of the platform include anomaly detection, root cause determination, network process monitoring, log entry analysis, cross-team collaboration, AI-assistance, and more among others. ## What is Dynatrace used for? [Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 86 user reviews Reviews sentiment Positive 92% Neutral 7% Negative 1% Starting price $0.08 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Cloud Management / 2026 - IT Management / 2026 - Network Monitoring / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dynatrace?[Manage this product listing](https://www.g2.com/products/dynatrace/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dynatrace 4.6 (86) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $0.08 Usage Based Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (81) Ease Of Use 4.6 (268) Value For Money 4.3 (70) Value For Money 4.5 (230) Customer Service 4.2 (74) Customer Service 4.5 (262) ## Dynatrace alternatives [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) [4.6 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [New Relic](https://www.capterra.com/p/118128/New-Relic/) [4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118128/New-Relic/) [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) [4.7 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) [View all alternatives](https://www.capterra.com/p/81932/Dynatrace/alternatives/) ## FAQs about Dynatrace Overview ### Which roles and teams benefit most from Dynatrace? Dynatrace is most used by software engineers, developers, DevOps teams, and IT leaders who need deep application and infrastructure visibility. Engineering teams use it to troubleshoot performance issues and optimize releases, while IT managers, directors, and operations leads rely on it to monitor systems, reduce downtime, and improve service reliability. Answer based on 82 reviews Overview ### What company size and industries is Dynatrace built for? Dynatrace serves SMBs and enterprises, with reviewer usage led by enterprise companies at 46% and Information Technology and Services at 27%. It also has substantial adoption among small businesses at 35%, with Computer Software at 15% and Financial Services at 6%, indicating fit for technical and regulated environments. Answer based on 86 reviews Features and Usability ### What are the key features of Dynatrace? Dynatrace includes core observability features like real-time monitoring, dashboards, alerts/notifications, and analytics for application, infrastructure, and user-experience data. Differentiating features include Davis AI for anomaly detection and root cause analysis, plus automated discovery with OneAgent, PurePath distributed tracing, and Smartscape topology mapping for end-to-end visibility. Answer based on 31 reviews Integrations ### Which third-party tools and platforms does Dynatrace integrate with? Dynatrace connects natively to 9 platforms, including ServiceNow, Slack, PagerDuty, OpsGenie, Splunk On-Call, Amazon EC2, Heroku, SAP BTP, and VMware Tanzu. These integrations cover incident management, alerting, cloud infrastructure, and application platforms, giving Dynatrace broad connectivity across common IT and DevOps tools. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on Dynatrace? Dynatrace is quick to start for teams that need basic monitoring, with in-person training, webinars, videos, and documentation available. Reviewers say engineers and admins can get value early from out-of-the-box setup, while advanced dashboards, labeling, and deeper configuration take more time, especially for newer or nontechnical users. Answer based on 16 reviews Getting Started and Support ### What customer support options does Dynatrace offer, and how do users rate the experience? Dynatrace offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Users often describe support staff as informed, helpful, and professional, but experiences are mixed: some report slow ticket responses, delays on complex issues, and documentation that could be clearer for new users facing a steep learning curve. Answer based on 23 reviews Features and Usability ### How good is Dynatrace for data and metrics? Dynatrace gives teams detailed metrics, dashboards, and tracing that help find bottlenecks and investigate incidents quickly. Enterprise users often like the breadth of application and business data, plus custom metrics support, but some teams find the interface crowded, reporting less intuitive, and certain data views or accuracy incomplete. Answer based on 31 reviews Features and Usability ### How well does Dynatrace handle monitoring? Dynatrace covers application, infrastructure, log, synthetic, and user experience monitoring in one platform. DevOps teams and enterprise IT groups value the automatic discovery, root cause analysis, and alerting, while some users note that network infrastructure coverage can feel narrower and real-time monitoring may not fit every specialized use case. Answer based on 29 reviews Features and Usability ### How well does Dynatrace improve performance troubleshooting? Dynatrace speeds up performance troubleshooting by tracing transactions, surfacing root causes, and highlighting slow services or code paths. Developers, SRE teams, and enterprise operations groups often rely on its AI-driven analysis and end-to-end visibility, though some mention pricing pressure, dashboard complexity, and limits around certain custom views or integrations. Answer based on 25 reviews ## Features AI summary Based on 1,850 Website Monitoring reviews Capterra reviewers highlight these as the top features buyers look for in website monitoring software: - **Real-Time Notifications** (**60%** of reviewers rated this feature as critical) - **Server Monitoring** (**59%**) - **Alerts/Notifications** (**62%**) Dynatrace includes **Server Monitoring** and **Alerts/Notifications**, giving teams visibility into infrastructure health and the ability to respond when issues arise. However, it does not offer **Real-Time Notifications**. Instead, it provides **Real-Time Monitoring** (**59%**), which still helps teams track site and system activity as it happens. Together, these features help businesses detect performance problems faster, respond to incidents sooner, and maintain a more reliable user experience. Server Monitoring 4.6 (38) 76.32% of 38 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Alerts/Notifications 4.5 (40) 80.00% of 40 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Monitoring 4.7 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Reporting/Analytics 4.7 (17) 70.59% of 17 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Performance Management 4.5 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems Root Cause Analysis 4.8 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Identify and analyse the reasons behind accidents Dynatrace 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Application-Level Analysis: Track, monitor and analyse information pertaining to specific applications - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Discovery: Automatically identify systems to be monitored - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Cloud Application Security: Identify and respond to security threats to cloud applications - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Container Scanning: Scans pods/images deployed to production for vulnerabilities or compliance issues - Continuous Deployment: A process to automatically release code changes from repository to production environment - Continuous Integration: A process to automatically integrate code changes from multiple contributors into a shared repository - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Aggregation: Collect, process and structure data from multiple sources for further analysis - Data Cleansing: Removes data that is incomplete, inaccurate, or irrelevant from a dataset - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Visualization: Graphical representation of data - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For IoT Devices: Specialized for devices with sensors and processing ability to connect and exchange data over the internet - For Websites: Software is used for working on online pages - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure - High Volume Processing: Process and analyze large volume of data - Integrated Development Environment: An application for source code editing, compiling, and debugging - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Monitoring: Gather metrics to assess the performance of IT infrastructure and network in real-time - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Log Analysis: Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks - Log Collection: Collects and aggregates data from various systems within the IT environment - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Cloud Management: Allows businesses to monitor and secure applications and workloads across multiple public clouds - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Performance Analysis: Monitor and analyze the performance and status of a server or system/application - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Policy Management: Create, manage, and track policies and procedures within an organization - Query Analysis: View and analyze individual requests received by a database - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Root Cause Analysis: Identify and analyse the reasons behind accidents - Runtime Container Security: Continuously vetting activities within the container application environment including hosts, open ports, protocols and payloads. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Threat Intelligence: Information to prevent, understand and identify cyber threats - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (79) 4.5 Based on 79 reviews ## Pricing Value for money 4.3 (70) Free Trial [View pricing plan details](https://www.capterra.com/p/81932/Dynatrace/pricing/) Full-Stack Monitoring $0.08 Usage Based, It includes: - APM - Application Observability - AIOps - Infrastructure Monitoring - Automatic Data Collection - OpenTelemetry-based Distributed Tracing - Smart Correlation of Metrics, Logs and Traces Infrastructure Monitoring $0.04 Usage Based, It includes: - Unified and Automated Observability for Cloud Platforms - Digital Business Analytics - Unlimited Container and Network Process Monitoring - Unlimited AI-assistance with Precise Root Cause Determination - Simple Extensibility with 600+ Technology Integrations Kubernetes Platform Monitoring $0.00 Usage Based, It includes: - Dashboards and Health Views - Smart Alerting About Kubernetes Problems - Observability with Lowest Possible Kubernetes Privileges - Extensibility to Monitoring Capabilities Application Security $0.02 Usage Based, It includes: - Continuous Detection of Vulnerabilities - Automated Risk Analysis and Impact Assessment - AI-assisted Vulnerability Prioritization - Protection Against Common Attacks on Application Layer Vulnerabilities - CISO Risk Reporting - Detailed, High-Quality Vulnerability Databases Real User Monitoring $0.00 Usage Based, It includes: - Real-User Monitoring for Mobile, Hybrid, and Single Page Applications - Capture Customer Experience Across Every Digital Transaction - Replay Individual Customer Transactions - Resolve Problems with Real-Time Data Synthetic Monitoring $0.00 Usage Based, It includes: - Leverage Network with Low Latency - Monitor Critical Workflows without Scripting - Play Back Scripted Transactions - Test Business Transactions - Execute Monitors from Private Locations Value for money 4.3 (70) 4.3 Based on 70 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Heroku](https://www.capterra.com/p/158191/Heroku/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[ Amazon EC2](https://www.capterra.com/p/219781/EC2/)[ OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[ Splunk On-Call](https://www.capterra.com/p/139957/VictorOps/)[ VMware Tanzu](https://www.capterra.com/p/230522/VMware-Tanzu/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (74) 4.2 Based on 74 reviews ## User reviews Overall rating 4.6 Based on 86 reviews Filter by rating 5(57) 4(22) 3(6) 2(0) 1(1) Mentioned topic Sorted by most recent Anit S. Enterprise Architect Information Technology and Services ### "A Game-Changing Observability Platform for Complex Hybrid Architectures" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 5, 2026 My overall experience has been phenomenal, as it has fundamentally transformed how we approach system reliability and cloud architecture. Dynatrace acts as the single source of truth that successfully breaks down historical silos between our development, operations, and security teams. By providing continuous, automated insights into our ecosystem, it allows me to confidently design and scale highly resilient microservices. It significantly accelerates our digital transformation initiatives while ensuring that our enterprise-grade applications remain highly performant and secure. Pros my primary challenge is maintaining visibility across our massive, multi-cloud infrastructure and legacy on-prem systems. What I like most about Dynatrace is its incredible Smartscape topology and the Davis AI engine. It doesn't just collect logs; it automatically maps out millions of dependencies in real-time, instantly showing how our microservices interact. This end-to-end observability is absolutely invaluable during complex cloud migrations, allowing us to pinpoint the exact root cause of latency or failures without manual guesswork. Cons The most significant drawback is the complex and premium pricing model, which requires very careful budget forecasting at an enterprise scale. Additionally, the sheer volume of data and advanced features can make the initial learning curve quite overwhelming for junior teams. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Erika R. Operador de sistemas informaticos Telecommunications ### "Una herramienta potente para monitorizar y detectar incidencias" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 26, 2026 De acuerdo a mi experiencia requiere tiempo para adaptarse, ya que tiene muchas funcionalidades y por supuesto capacitarse, pero vale la pena a la hora del monitoreo, una que otra puede tener problemas con la conexiòn y no da los resultados reales cuando se les espera. Pros La ventaja del software, es la interfaz amigable que tiene sobre los app, asi mismo su facilidad de dectectar con eficacia los problemas de rendimiento, el monitoreo automatizado de servidores y servicios. Cons Segùn mi experiencia requieres si o si capacitarte, ya que sus funcionalidades a la primera no son faciles de aprender,a la vez su configuraciòn inicial requiere tiempo para dejar la monitorizaciòn correcta. Si eres una empresa pequeña serìa un alto costo , este software sirve para empresas grandes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Elizabeth A. Systems Administrator Higher Education ### "Great IT Monitoring and Server Tracking tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 5, 2026 Dynatrace is a trustworthy solution which ensures smooth operation of our university website and student portals. It allows our IT department to detect and solve technical issues promptly. Pros This tool automatically identifies all the servers within our campus and all the applications. The moment an outage occurs itimmediately detects whether the problem lies within the database or the network. This assists us to solve any logging problem before it reaches our helpdesk. Cons The pricing strategy is complicated and unpredictable especially on a tight budget. Setting up simple dashboards for non technical managers requires too much time which is not ideal. Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) We switched because Dynatrace was able to handle sudden traffic spikes better and it saved our IT team a lot of troubleshhoting time. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) [New Relic](https://www.capterra.com/p/118128/New-Relic/) Reasons for choosing Dynatrace Because its automated AI instantly determines the precise reason for a server crash. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alejandro Y. Software Engineer Retail ### "Great for log search and systems monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 22, 2026 Good tool, very robust that does the job of many tools, but many things are not too complete. Depending on how you set it up, it can be helpful with the trace IDs and find were an issue could be laying, but no info is stored so you see the path but not the data issue. Pros It it fast. It helps to keep logs, query them and monitor logs or services such as with HTTP monitors or alerts based on metrics. It support intelligent monitoring based on the baseline of the application. You can create dashboards such as Graphana to monitor different systems. Cons It has a high learning curve. If you are coming from matlock or other monitoring tools it will be difficult to understand and find locations. After some months of usage I have some trouble finding things. The AI assistant is useless, better use ChatGPT or Copilot for help. No monitoring of data, just logs or application endpoints. No connectivity for databases. Switched from [Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/) Better integration in one tool instead of checking different places Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VP ville P. specialist Computer & Network Security ### "Dynatrace review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 February 26, 2026 Pros The "Davis" AI Engine (Causal AI), OneAgent: "Set It and Forget It", Grail: The Data Lakehouse, Built-in Runtime Security Cons The "Enterprise" Price Barrier, Steep Learning Curve & "Heavy" UI, The "Black Box" Problem, Documentation & Community Gaps Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Leonard G. Pharmacy Technician Hospital & Health Care ### "My experience on dynatrace app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 25, 2025 Dynatrace is a great platform, and I always enjoy using it. It possesses great features which makes it one of the best. Pros \- The platform is simple and easy to use - It has efficient data management - Its powerful monitoring - Easy learning curve - Its actionable alerts Cons \- too much of annoying bugs - Customization limits - Their security is a kind weak , and should be adjusted Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Business Partner Renewables & Environment ### "Très bon outil mais dégradation du support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 December 17, 2025 Pros J'aime beaucoup cet outil, je le trouve très performant. Le système d'alertes est très efficace, les analyses d'incident peuvent être très poussées. Cons Je vois un nette dégradation dans le support. L'année passé, j'étais bluffée de l'efficacité du support et trouvais systématiquement réponses à mes blocages. Maintenant, je passe des heures à expliquer et réexpliquer mes problème, à un, deux, trois différentes personnes du support, sans aucun résultat ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Elgiz A. Software Engineer Financial Services ### "Great one stop shop for any trace management for systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 9, 2025 Pros It is really easy to use and get going with Dynatrace for any log management or issue tracking devs might need. Cons It is definitely pricey but worth the product considering the benefits. It is not even that bad compared to other alternatives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Giacomo M. Communications Manager Facilities Services ### "Dynatrace Has Impressive and Reliable Monitoring Features that Helps Us Improve Our Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2025 Pros Dynatrace is an accurate monitoring and observability solution that helps us understand our business better. I am highly impressed by the simplicity of reliability of Dynatrace. Cons There is no single feature that I do not like about Dynatrace. Dynatrace has been so amazing and flawless. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Shani F. Project manager Accounting ### "Excellent customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2025 Pros This is a very useful software. Easy to use and very fast, almost no glitches. I am very, very satisfied with it. Cons They have very fast and professional customer service. Everything is very easy to use. I am very happy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/81932/Dynatrace/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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