--- title: "Dynatrace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dynatrace Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more." source_url: "https://www.capterra.com/p/81932/Dynatrace/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Dynatrace Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dynatrace ## What is Dynatrace? Dynatrace is an application performance and lifecycle management solution designed to help retail businesses, financial markets, transportation companies, emergency services, and government bodies monitor and analyze the performance of applications on a unified dashboard. Key features of the platform include anomaly detection, root cause determination, network process monitoring, log entry analysis, cross-team collaboration, AI-assistance, and more among others. ## What is Dynatrace used for? [Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 87 user reviews Reviews sentiment Positive 92% Neutral 7% Negative 1% Starting price $0.08 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Cloud Management / 2026 - IT Management / 2026 - Network Monitoring / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dynatrace?[Manage this product listing](https://www.g2.com/products/dynatrace/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dynatrace 4.6 (86) VS. [4.6 (274)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting Price $0.08 Usage Based Starting Price $395 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (81) Ease Of Use 4.6 (274) Value For Money 4.3 (70) Value For Money 4.7 (236) Customer Service 4.2 (74) Customer Service 4.7 (268) ## Dynatrace alternatives Highest Rated [4.7 (399)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (203)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (256)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10016401/groundcover/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/81932/Dynatrace/alternatives/) ## FAQs about Dynatrace Overview ### What problems does Dynatrace solve? Dynatrace solves blind spots across distributed applications, cloud infrastructure, databases, and user journeys by automatically mapping dependencies, tracking transactions, and detecting anomalies. AI-guided root-cause analysis helps DevOps engineers, SREs, developers, and IT operations teams identify performance bottlenecks, outages, and error spikes without manually correlating logs, metrics, and traces. Answer based on 70 reviews Overview ### Which roles and teams benefit most from Dynatrace? Dynatrace is most used by software engineers, developers, and site reliability teams to monitor application performance, trace backend issues, and diagnose production incidents. IT managers, server administrators, and technical support teams use it to oversee infrastructure health, while project, program, and production managers track service reliability and operational risks. Answer based on 82 reviews Overview ### What company size and industries is Dynatrace built for? Dynatrace is built for enterprises, which represent 46% of reviewers, and Information Technology and Services, its top industry at 27%. It also serves SMBs, including 35% small businesses and 19% midsize businesses. Computer Software accounts for 15% of reviewers, followed by Financial Services at 6%. Answer based on 86 reviews Features and Usability ### What are the key features of Dynatrace? Dynatrace includes core full-stack monitoring, real-time monitoring, customizable dashboards, and alerts/notifications for application, infrastructure, and service performance. Differentiating features include OneAgent automated discovery and auto-instrumentation, Smartscape topology mapping, Davis AI anomaly detection and root cause analysis, and PurePath distributed tracing for code-level transaction diagnostics. Answer based on 31 reviews Overview ### How well does Dynatrace monitor applications and infrastructure? Dynatrace monitors applications, infrastructure, user experience, and cloud workloads from a centralized platform, helping teams detect and investigate incidents quickly. DevOps and enterprise IT teams value automated discovery, code-level tracing, baselined alerts, and integrations with Kubernetes and other services. Some users note that network infrastructure coverage may not meet every monitoring requirement. Answer based on 29 reviews Integrations ### Which third-party tools and platforms does Dynatrace integrate with? Dynatrace connects natively to Amazon EC2, Heroku, OpsGenie, PagerDuty, SAP BTP, ServiceNow, Slack, Splunk On-Call, and VMware Tanzu. These integrations cover cloud infrastructure, service management, messaging, and incident response platforms for connecting monitoring data across key operational systems. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on Dynatrace? Dynatrace offers in-person training, webinars, documentation, and videos to support team onboarding. Reviewers find the core platform and basic monitoring features relatively easy for technical users to start using, while administrators and teams configuring advanced dashboards, metrics, integrations, or navigation often need more extensive training because the learning curve can be steep. Answer based on 16 reviews Getting Started and Support ### What customer support options does Dynatrace offer, and how do users rate the experience? Dynatrace offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe support staff as informed, professional, and helpful, with some reporting fast service. However, others cite slower responses for complex cases, repeated explanations to multiple representatives, and documentation that could better guide new users. Answer based on 23 reviews Features and Usability ### How well does Dynatrace handle data and metrics? Dynatrace provides detailed application, business, and infrastructure metrics through customizable dashboards, filters, and transaction tracing. Enterprise operations teams value the clear visualizations and ability to investigate bottlenecks, while some users find crowded charts, changing menus, and extensive options difficult to navigate. Data accuracy, retention, and customization needs can also require careful setup. Answer based on 31 reviews ## Features AI summary Based on 1,850 Website Monitoring reviews Capterra reviewers highlight these as the top features buyers look for in website monitoring software: - **Real-Time Notifications** (**60%** of reviewers rated this feature as critical) - **Server Monitoring** (**59%**) - **Alerts/Notifications** (**62%**) Dynatrace includes **Server Monitoring** and **Alerts/Notifications**, giving teams visibility into infrastructure health and the ability to respond when issues arise. However, it does not offer **Real-Time Notifications**. Instead, it provides **Real-Time Monitoring** (**59%**), which still helps teams track site and system activity as it happens. Together, these features help businesses detect performance problems faster, respond to incidents sooner, and maintain a more reliable user experience. Server Monitoring 4.6 (38) 76.32% of 38 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Alerts/Notifications 4.5 (40) 80.00% of 40 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Monitoring 4.7 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Reporting/Analytics 4.7 (17) 70.59% of 17 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Performance Management 4.5 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems Root Cause Analysis 4.8 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Identify and analyse the reasons behind accidents Dynatrace 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Application-Level Analysis: Track, monitor and analyse information pertaining to specific applications - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Discovery: Automatically identify systems to be monitored - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Cloud Application Security: Identify and respond to security threats to cloud applications - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Container Scanning: Scans pods/images deployed to production for vulnerabilities or compliance issues - Continuous Deployment: A process to automatically release code changes from repository to production environment - Continuous Integration: A process to automatically integrate code changes from multiple contributors into a shared repository - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Aggregation: Collect, process and structure data from multiple sources for further analysis - Data Cleansing: Removes data that is incomplete, inaccurate, or irrelevant from a dataset - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Visualization: Graphical representation of data - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For IoT Devices: Specialized for devices with sensors and processing ability to connect and exchange data over the internet - For Websites: Software is used for working on online pages - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure - High Volume Processing: Process and analyze large volume of data - Integrated Development Environment: An application for source code editing, compiling, and debugging - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Monitoring: Gather metrics to assess the performance of IT infrastructure and network in real-time - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Log Analysis: Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks - Log Collection: Collects and aggregates data from various systems within the IT environment - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Cloud Management: Allows businesses to monitor and secure applications and workloads across multiple public clouds - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Performance Analysis: Monitor and analyze the performance and status of a server or system/application - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Policy Management: Create, manage, and track policies and procedures within an organization - Query Analysis: View and analyze individual requests received by a database - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Root Cause Analysis: Identify and analyse the reasons behind accidents - Runtime Container Security: Continuously vetting activities within the container application environment including hosts, open ports, protocols and payloads. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Threat Intelligence: Information to prevent, understand and identify cyber threats - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (79) 4.5 Based on 79 reviews ## Pricing Value for money 4.3 (70) Free Trial [View pricing plan details](https://www.capterra.com/p/81932/Dynatrace/pricing/) Full-Stack Monitoring $0.08 Usage Based, It includes: - APM - Application Observability - AIOps - Infrastructure Monitoring - Automatic Data Collection - OpenTelemetry-based Distributed Tracing - Smart Correlation of Metrics, Logs and Traces Infrastructure Monitoring $0.04 Usage Based, It includes: - Unified and Automated Observability for Cloud Platforms - Digital Business Analytics - Unlimited Container and Network Process Monitoring - Unlimited AI-assistance with Precise Root Cause Determination - Simple Extensibility with 600+ Technology Integrations Kubernetes Platform Monitoring $0.00 Usage Based, It includes: - Dashboards and Health Views - Smart Alerting About Kubernetes Problems - Observability with Lowest Possible Kubernetes Privileges - Extensibility to Monitoring Capabilities Application Security $0.02 Usage Based, It includes: - Continuous Detection of Vulnerabilities - Automated Risk Analysis and Impact Assessment - AI-assisted Vulnerability Prioritization - Protection Against Common Attacks on Application Layer Vulnerabilities - CISO Risk Reporting - Detailed, High-Quality Vulnerability Databases Real User Monitoring $0.00 Usage Based, It includes: - Real-User Monitoring for Mobile, Hybrid, and Single Page Applications - Capture Customer Experience Across Every Digital Transaction - Replay Individual Customer Transactions - Resolve Problems with Real-Time Data Synthetic Monitoring $0.00 Usage Based, It includes: - Play Back Scripted Transactions - Test Business Transactions - Execute Monitors from Private Locations - Leverage Network with Low Latency - Monitor Critical Workflows without Scripting Value for money 4.3 (70) 4.3 Based on 70 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Heroku](https://www.capterra.com/p/158191/Heroku/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[ Amazon EC2](https://www.capterra.com/p/219781/EC2/)[ OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[ VMware Tanzu](https://www.capterra.com/p/230522/VMware-Tanzu/)[ SAP BTP](https://www.capterra.com/p/264811/SAP-BTP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (74) 4.2 Based on 74 reviews ## User reviews Overall rating 4.6 Based on 87 reviews Filter by rating Counts reflect reviews available in this feed. 5(57) 4(23) 3(6) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Anit S. Enterprise Architect Used the software for: 1-3 years ### "A Game-Changing Observability Platform for Complex Hybrid Architectures" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 7, 2026 My overall experience has been phenomenal, as it has fundamentally transformed how we approach system reliability and cloud architecture. Dynatrace acts as the single source of truth that successfully breaks down historical silos between our development, operations, and security teams. By providing continuous, automated insights into our ecosystem, it allows me to confidently design and scale highly resilient microservices. It significantly accelerates our digital transformation initiatives while ensuring that our enterprise-grade applications remain highly performant and secure. Pros my primary challenge is maintaining visibility across our massive, multi-cloud infrastructure and legacy on-prem systems. What I like most about Dynatrace is its incredible Smartscape topology and the Davis AI engine. It doesn't just collect logs; it automatically maps out millions of dependencies in real-time, instantly showing how our microservices interact. This end-to-end observability is absolutely invaluable during complex cloud migrations, allowing us to pinpoint the exact root cause of latency or failures without manual guesswork. Cons The most significant drawback is the complex and premium pricing model, which requires very careful budget forecasting at an enterprise scale. Additionally, the sheer volume of data and advanced features can make the initial learning curve quite overwhelming for junior teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Erika R. Operador de sistemas informaticos Used the software for: 3-5 years ### "Una herramienta potente para monitorizar y detectar incidencias" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 31, 2026 De acuerdo a mi experiencia requiere tiempo para adaptarse, ya que tiene muchas funcionalidades y por supuesto capacitarse, pero vale la pena a la hora del monitoreo, una que otra puede tener problemas con la conexiòn y no da los resultados reales cuando se les espera. Pros La ventaja del software, es la interfaz amigable que tiene sobre los app, asi mismo su facilidad de dectectar con eficacia los problemas de rendimiento, el monitoreo automatizado de servidores y servicios. Cons Segùn mi experiencia requieres si o si capacitarte, ya que sus funcionalidades a la primera no son faciles de aprender,a la vez su configuraciòn inicial requiere tiempo para dejar la monitorizaciòn correcta. Si eres una empresa pequeña serìa un alto costo , este software sirve para empresas grandes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Elizabeth A. Systems Administrator Used the software for: Less than 1 year ### "Great IT Monitoring and Server Tracking tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 6, 2026 Dynatrace is a trustworthy solution which ensures smooth operation of our university website and student portals. It allows our IT department to detect and solve technical issues promptly. Pros This tool automatically identifies all the servers within our campus and all the applications. The moment an outage occurs itimmediately detects whether the problem lies within the database or the network. This assists us to solve any logging problem before it reaches our helpdesk. Cons The pricing strategy is complicated and unpredictable especially on a tight budget. Setting up simple dashboards for non technical managers requires too much time which is not ideal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Software Engineer Used the software for: 1-3 years ### "Great for log search and systems monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2026 Good tool, very robust that does the job of many tools, but many things are not too complete. Depending on how you set it up, it can be helpful with the trace IDs and find were an issue could be laying, but no info is stored so you see the path but not the data issue. Pros It it fast. It helps to keep logs, query them and monitor logs or services such as with HTTP monitors or alerts based on metrics. It support intelligent monitoring based on the baseline of the application. You can create dashboards such as Graphana to monitor different systems. Cons It has a high learning curve. If you are coming from matlock or other monitoring tools it will be difficult to understand and find locations. After some months of usage I have some trouble finding things. The AI assistant is useless, better use ChatGPT or Copilot for help. No monitoring of data, just logs or application endpoints. No connectivity for databases. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer specialist Used the software for: Less than 1 year ### "Dynatrace review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 February 27, 2026 Pros The "Davis" AI Engine (Causal AI), OneAgent: "Set It and Forget It", Grail: The Data Lakehouse, Built-in Runtime Security Cons The "Enterprise" Price Barrier, Steep Learning Curve & "Heavy" UI, The "Black Box" Problem, Documentation & Community Gaps Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Pharmacy Technician Used the software for: 1-3 years ### "My experience on dynatrace app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 Dynatrace is a great platform, and I always enjoy using it. It possesses great features which makes it one of the best. Pros \- The platform is simple and easy to use - It has efficient data management - Its powerful monitoring - Easy learning curve - Its actionable alerts Cons \- too much of annoying bugs - Customization limits - Their security is a kind weak , and should be adjusted Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Business Partner Used the software for: 1-3 years ### "Très bon outil mais dégradation du support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 December 19, 2025 Pros J'aime beaucoup cet outil, je le trouve très performant. Le système d'alertes est très efficace, les analyses d'incident peuvent être très poussées. Cons Je vois un nette dégradation dans le support. L'année passé, j'étais bluffée de l'efficacité du support et trouvais systématiquement réponses à mes blocages. Maintenant, je passe des heures à expliquer et réexpliquer mes problème, à un, deux, trois différentes personnes du support, sans aucun résultat ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Elgiz A. Software Engineer Used the software for: Less than 1 year ### "Great one stop shop for any trace management for systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 11, 2025 Pros It is really easy to use and get going with Dynatrace for any log management or issue tracking devs might need. Cons It is definitely pricey but worth the product considering the benefits. It is not even that bad compared to other alternatives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. abhishek C. IT Manager Used the software for: 3-5 years 4.5 November 4, 2026 AI summary based on a full review Users benefit from Dynatrace's ability to deliver deep insights and visibility into their systems, which is crucial for effective monitoring. However, the cost may be a concern for some, as it can be perceived as somewhat high. Log in to unlock the full review, detailed ratings, and pros & cons VR Verified Reviewer Coodinator Used the software for: I used a free trial ### "Dynatrace, good for large organistions " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 4, 2025 Great when working with larger organisations as all features can be utilised. However not possible with smaller operations which isnt cost effective. Pros Dynatrace can be an extremely powerful and intuitive tool, great for tracing your network. Customer service are incredibly well imformed and enthusuastic about helping out with issues Cons Unfortunately can be a bit laggy, encountered bug often. Sometimes can be inefficient showing multiple layers what arent necessary Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/81932/Dynatrace/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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