# Dynatrace Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dynatrace Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more.

Source: https://www.capterra.com/p/81932/Dynatrace

---

# 

 Dynatrace Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dynatrace

## What is Dynatrace?

Dynatrace is an application performance and lifecycle management solution designed to help retail businesses, financial markets, transportation companies, emergency services, and government bodies monitor and analyze the performance of applications on a unified dashboard. Key features of the platform include anomaly detection, root cause determination, network process monitoring, log entry analysis, cross-team collaboration, AI-assistance, and more among others.

## What is Dynatrace used for?

[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 83 user reviews

Reviews sentiment

Positive

92%

Neutral

7%

Negative

1%

Starting price

$0.08

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Dynatrace?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dynatrace.com/&name=Dynatrace)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dynatrace

4.6 (83)

VS.

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting Price

$0.08

Usage Based

Starting Price

$10

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (78)

Ease Of Use

4.2 (191)

Value For Money

4.3 (67)

Value For Money

4.0 (155)

Customer Service

4.2 (71)

Customer Service

4.2 (141)

## Dynatrace alternatives

Highest Rated

[4.7 (345)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (35)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Starting price

$179.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/81932/Dynatrace/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.5 (37)

78.38% of 37 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Server Monitoring

4.6 (35)

74.29% of 35 reviewers that rated this feature as important or highly important

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Real-Time Monitoring

4.7 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Reporting/Analytics

4.7 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Performance Management

4.5 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Organize and manage the accomplishments and development of employees or performance of applications or systems

Root Cause Analysis

4.9 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Identify and analyse the reasons behind accidents

Dynatrace 63 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Generate one-off reports that meet information requirements

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Automatically identify unusual behavior

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Track, monitor and analyse information pertaining to specific applications

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Automatically identify systems to be monitored

Define network parameters and threshold settings to monitor network health and take necessary precautions

Identify and respond to security threats to cloud applications

Provides a channel for team members to share media files, communicate, and work together

Scans pods/images deployed to production for vulnerabilities or compliance issues

A process to automatically release code changes from repository to production environment

A process to automatically integrate code changes from multiple contributors into a shared repository

Manage budgets, track and optimize spending and align capacity to workload demand

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collect, process and structure data from multiple sources for further analysis

Removes data that is incomplete, inaccurate, or irrelevant from a dataset

Process of gathering, measuring, and analyzing accurate data

Discover and connect variety of data sources to the application for analysis

Graphical representation of data

Automatically scan the network for devices and take pre-defined actions upon discovery

Access client's system information, including hardware and software configuration, to perform diagnostics

A chronological record of actions or occurrences within a network, software, or process

Specialized for devices with sensors and processing ability to connect and exchange data over the internet

Software is used for working on online pages

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

Mapping model in which the network map is organized and visualized as a tree-like structure

Process and analyze large volume of data

An application for source code editing, compiling, and debugging

Managing inventories and tracking changes to hardware and software configurations

Gather metrics to assess the performance of IT infrastructure and network in real-time

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks

Collects and aggregates data from various systems within the IT environment

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows businesses to monitor and secure applications and workloads across multiple public clouds

Tracks and makes accessible data on the health of servers and other network components.

Monitor and analyze the performance and status of a server or system/application

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Create, manage, and track policies and procedures within an organization

View and analyze individual requests received by a database

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Planning, scheduling, and overseeing the release of software or system changes into a live or production environment

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Identify and analyse the reasons behind accidents

Continuously vetting activities within the container application environment including hosts, open ports, protocols and payloads.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access, combine, transform, and store data without the help of an IT department

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Information to prevent, understand and identify cyber threats

Take actions to troubleshoot issues for networks, devices, etc.

Track revisions and updates made to files and navigate between different versions

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.5 (76)

4.5

Based on 76 reviews

## Pricing

Value for money

4.3 (67)

Free Trial

[View pricing plan details](https://www.capterra.com/p/81932/Dynatrace/pricing/)

Full-Stack Monitoring

$0.08

Usage Based,

It includes:

-   APM
-   Application Observability
-   AIOps
-   Infrastructure Monitoring
-   Automatic Data Collection
-   OpenTelemetry-based Distributed Tracing
-   Smart Correlation of Metrics, Logs and Traces

Infrastructure Monitoring

$0.04

Usage Based,

It includes:

-   Unified and Automated Observability for Cloud Platforms
-   Digital Business Analytics
-   Unlimited Container and Network Process Monitoring
-   Unlimited AI-assistance with Precise Root Cause Determination
-   Simple Extensibility with 600+ Technology Integrations

Kubernetes Platform Monitoring

$0.00

Usage Based,

It includes:

-   Dashboards and Health Views
-   Smart Alerting About Kubernetes Problems
-   Observability with Lowest Possible Kubernetes Privileges
-   Extensibility to Monitoring Capabilities

Application Security

$0.02

Usage Based,

It includes:

-   Continuous Detection of Vulnerabilities
-   Automated Risk Analysis and Impact Assessment
-   AI-assisted Vulnerability Prioritization
-   Protection Against Common Attacks on Application Layer Vulnerabilities
-   CISO Risk Reporting
-   Detailed, High-Quality Vulnerability Databases

Real User Monitoring

$0.00

Usage Based,

It includes:

-   Real-User Monitoring for Mobile, Hybrid, and Single Page Applications
-   Capture Customer Experience Across Every Digital Transaction
-   Replay Individual Customer Transactions
-   Resolve Problems with Real-Time Data

Synthetic Monitoring

$0.00

Usage Based,

It includes:

-   Leverage Network with Low Latency
-   Monitor Critical Workflows without Scripting
-   Play Back Scripted Transactions
-   Test Business Transactions
-   Execute Monitors from Private Locations

Value for money

4.3 (67)

4.3

Based on 67 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

Heroku](https://www.capterra.com/p/158191/Heroku/)[

PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[

Amazon EC2](https://www.capterra.com/p/219781/EC2/)[

OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[

Splunk On-Call](https://www.capterra.com/p/139957/VictorOps/)[

VMware Tanzu](https://www.capterra.com/p/230522/VMware-Tanzu/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (71)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (71)

4.2

Based on 71 reviews

## User reviews

Overall rating

4.6

Based on 83 reviews

Filter by rating

5(55)

4(21)

3(6)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Alejandro Y.

Software Engineer

Retail

### "Great for log search and systems monitoring"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 22, 2026

Good tool, very robust that does the job of many tools, but many things are not too complete. Depending on how you set it up, it can be helpful with the trace IDs and find were an issue could be laying, but no info is stored so you see the path but not the data issue.

Pros

It it fast. It helps to keep logs, query them and monitor logs or services such as with HTTP monitors or alerts based on metrics. It support intelligent monitoring based on the baseline of the application. You can create dashboards such as Graphana to monitor different systems.

Cons

It has a high learning curve. If you are coming from matlock or other monitoring tools it will be difficult to understand and find locations. After some months of usage I have some trouble finding things. The AI assistant is useless, better use ChatGPT or Copilot for help. No monitoring of data, just logs or application endpoints. No connectivity for databases.

Switched from

[Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)

Better integration in one tool instead of checking different places

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VP

ville p.

specialist

Computer & Network Security

### "Dynatrace review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

February 26, 2026

Pros

The "Davis" AI Engine (Causal AI), OneAgent: "Set It and Forget It", Grail: The Data Lakehouse, Built-in Runtime Security

Cons

The "Enterprise" Price Barrier, Steep Learning Curve & "Heavy" UI, The "Black Box" Problem, Documentation & Community Gaps

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Leonard G.

Pharmacy Technician

Hospital & Health Care

### "My experience on dynatrace app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 25, 2025

Dynatrace is a great platform, and I always enjoy using it. It possesses great features which makes it one of the best.

Pros

\- The platform is simple and easy to use - It has efficient data management - Its powerful monitoring - Easy learning curve - Its actionable alerts

Cons

\- too much of annoying bugs - Customization limits - Their security is a kind weak , and should be adjusted

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Partner

Renewables & Environment

### "Très bon outil mais dégradation du support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

10/10

December 17, 2025

Pros

J'aime beaucoup cet outil, je le trouve très performant. Le système d'alertes est très efficace, les analyses d'incident peuvent être très poussées.

Cons

Je vois un nette dégradation dans le support. L'année passé, j'étais bluffée de l'efficacité du support et trouvais systématiquement réponses à mes blocages. Maintenant, je passe des heures à expliquer et réexpliquer mes problème, à un, deux, trois différentes personnes du support, sans aucun résultat !

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Elgiz A.

Software Engineer

Financial Services

### "Great one stop shop for any trace management for systems"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 9, 2025

Pros

It is really easy to use and get going with Dynatrace for any log management or issue tracking devs might need.

Cons

It is definitely pricey but worth the product considering the benefits. It is not even that bad compared to other alternatives.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Giacomo M.

Communications Manager

Facilities Services

### "Dynatrace Has Impressive and Reliable Monitoring Features that Helps Us Improve Our Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2025

Pros

Dynatrace is an accurate monitoring and observability solution that helps us understand our business better. I am highly impressed by the simplicity of reliability of Dynatrace.

Cons

There is no single feature that I do not like about Dynatrace. Dynatrace has been so amazing and flawless.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Shani F.

Project manager

Accounting

### "Excellent customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2025

Pros

This is a very useful software. Easy to use and very fast, almost no glitches. I am very, very satisfied with it.

Cons

They have very fast and professional customer service. Everything is very easy to use. I am very happy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Implementation Engineer

Computer Software

### "Dynatrace, si tienes errores lo encuentras"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 2, 2025

Fue muy buena herramienta para identificación de errores y analisis de desempeño de los ambientes, la recomiendo.

Pros

Me encanta la interface de usuario final, el mapeo de errores y los reportes tipo dashboards del comportamiento del ambiente

Cons

la curva de aprendizaje es larga, el soporte tecnico y atencion al usuario es lento. Algunas de las configuraciones como el manejo de alertas vuelve tediosa la configuración.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Coodinator

Entertainment

### "Dynatrace, good for large organistions "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 31, 2025

Great when working with larger organisations as all features can be utilised. However not possible with smaller operations which isnt cost effective.

Pros

Dynatrace can be an extremely powerful and intuitive tool, great for tracing your network. Customer service are incredibly well imformed and enthusuastic about helping out with issues

Cons

Unfortunately can be a bit laggy, encountered bug often. Sometimes can be inefficient showing multiple layers what arent necessary

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HK

Harmeet k.

Graphic designer

Arts and Crafts

### "Impressive features,but not beginner friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

July 23, 2025

Experience is positive: Advanced Observability Platform, AI and Automation, User-Friendly Interface

Pros

Dynatrace is innovative and high impact product, collaborative and learning culture,reduces complexity and improves user experiences.

Cons

Pricing can be high for mid-scale companies,UI is complex for beginners,High Expectations ,product complexity.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/81932/Dynatrace/reviews/)

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Popular comparisons

[ManageEngine Applications Manager vs Dynatrace](https://www.capterra.com/compare/81932-172323/Dynatrace-vs-ManageEngine-Applications-Manager)[Datadog vs Dynatrace](https://www.capterra.com/compare/81932-135453/Dynatrace-vs-Datadog-Cloud-Monitoring)[New Relic vs Dynatrace](https://www.capterra.com/compare/81932-118128/Dynatrace-vs-New-Relic)

[Zabbix vs Dynatrace](https://www.capterra.com/compare/81932-135902/Dynatrace-vs-Zabbix-Monitoring-Solution)[AppDynamics vs Dynatrace](https://www.capterra.com/compare/81932-226975/Dynatrace-vs-AppDynamics) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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