Who Uses This Software?

Dynatrace serves SMBs and Enterprises


Average Ratings

19 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Dynatrace
  • www.dynatrace.com/en/index.html
  • Founded 2005
  • United States

About Dynatrace

Dynatrace makes it easy and simple to monitor and run the most complex, hyper-scale multi-cloud ecosystems. Purpose built for todays enterprises, Dynatrace is the only AI-powered, full stack and completely automated monitoring solution that provides deep insight (answers, not data) into every user, every transaction, across every application.


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Dynatrace Features

  • Administrator Level Control
  • Defect Tracking
  • Iteration Planning
  • Project Management
  • Release Management
  • Requirements Review
  • Task Management
  • Test Case Tracking
  • User Level Management
  • Version Control
  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions

Dynatrace Reviews Recently Reviewed!


Capterra-loader

It makes me really sad to see such good products go downhill over the last few years.

May 04, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: We selected the Dynatrace APM product over ten years ago, and I have been using their synthetic product since 2008. I love the ability to find the root cause of a problem using these products. They are both really good tools that are wonderful for getting to the core of the issue.

Cons: I have used the original Dynatrace APM product and the Gomez Synthetic products for almost ten years. I absolutely cannot stand the way they change the menus around with the various releases. I used to be able to walk people through how to find things over the phone, but now it is almost impossible. These user design changes are not what a system administrator should be spending their time learning. I might as well select a new product that doesn't change so that I only have to learn one more additional system.

We have also lost features over the years that we have used, and the reports and maintenance window configuration have an awful time with time zones, even though they have drop-downs for each report. This was once a very dependable product that has lost its way in trying to add new features and alter the user experience.

Support has dropped off significantly as well. I used to be able to email or call support, now there is no option to email and when calling support they walk you through creating a case in their customer portal before even attempting to hear my question/problem. We also used to have weekly calls with our account manager to review problems and upcoming features. I have been transferred to a new account manager more times in the last few years than I have even spoken to them.

Overall: We are able to track availability/performance and find the root cause of both performance and availability issues.

Best tool for performance monitoring, management and analytical view in real time business apps

Mar 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The most liked part of this software is its digital experience analytics. Which keeps hold of the business transactions and its profit loss in all domains like mobile apps and custom based apps.APPLICATION PERFORMANCE MANAGEMNT is another great feature i loved in this which holds and take care of the database monitoring,deep diving application monitoring, and enterprise application monitoring for checking the server health status, or exchange rates in sensex etc another amazing features includes CLOUD INFRASTRUCTURE monitoring includes infrastructure monitoring checking the log analytics and network monitoring for any kind of the packet loss or any intermittent connection issues

Cons: There is not more least about this software but requires some of the UI enhancements need the UI Expierence help in navigating across various panels. Requires to remove unrelated or un used options from the settings

Capterra-loader

Best performance management tool which shows realistic full stack analysis, transaction reports

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best and loveable part of this application its been used in all the core business to track their growth and their performance. It has unified monitoring for business operations and development. Dynatrace Digital performance managament(DDPM) this system will autodiscover entire IT Ecosystem in minutes. Another advantage of the Dynatrace is we can get full insights into user expierence and business impact by which we can easily monitor and manage the application and cloud infrastructure as a result we can resolve application problems before our customers are impacted.Best performance management and analytical tools all the business prefer too.

Cons: There is nothing much least about this but still required some more additional features to development in the system and db calls ,GC and look up over scalability issues

Capterra-loader

Superb Production and Application Monitoring tool

Jun 18, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: View Pure paths (transactions) from past so it is really the best tool to analyse the old production issues. Helps in displaying summary of what going on in application sever, for ex. DB hit ration. Helps identifying the bottlenecks in application efficiency.

Cons: Slow in initialisation. Takes time to display transactions. Need to improve more on error/exception handling information.

Overall: Overall very good and only tool to give you final results sometimes.. I will certainly recommend to each and everyone. Application and production monitoring becomes less overhead with Dynatrace.

Capterra-loader

The best APM solution I've used

Jun 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can monitor your appliction end to end checking every transaction in the system making easy to find problems, bottlenecks or code to improve easily.

Cons: Licensing mode. Usually due to GC restrictions you tend to use more jvms and as the software is licensed by jvm, the price rises a lot

Overall: With this software I can monitor all the applications end to end, and also mobile applications, making very easy to me find where to improve the software, create alerts on performance, and also because its flexibility I can create even business driven dashboards

Small startups, stay away from ruxit!

Jun 09, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Small startups, stay away from ruxit, I signed up with them because their pre-sale service was amazing, they spent time with me and went over very impressive ui. But once I started paying, the level of service just went down. First, the very impressive dashboard, just doesn¿t provide any actionable data, yeah, it looks nice, but once you start digging, you see its just that, a good looking dashboard . The monitoring needs serious calibration it sends tons of true and false alarms. After few day I just turned off all the notifications. whenever I tried to dig dipper, and god I tried, I kept finding out that: There are tons of mistakes in the reports, whenever I reported thing like that they claimed its a bug and ¿They will get back to me¿ but never did. Their technical support is not very skilled, when we had down time I asked them to assist and show me how ruxit can point me to where the problem is. they sent me a screen shot of the cloudflare failure screen (cloudflare couldn¿t reach my servers because they were all down) and said `maybe it¿s cloudflare¿. I was shocked, I¿m paying for the most expensive solution out there, and I¿m getting insights at a level that my 3 years old nephew could have provided. Not only that, when I wanted to cancel my subscription, because I was just investing time in it and got no value, they said I¿m contracted with them (even though I specifically said I¿m not willing to commit to a whole year). So now, on top of the hours I spent learning ruxit, and the fact that I need to research a new solution, I need to spend more time just so I stop paying them. I have much more to say, but I really spent way too much time on ruxit already.

Pros: The dashboard looks nice

Cons: Everything else I wrote in my review.

Very dynamic APM tool

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is very vast APM tool and very helpful to do RCA on any issues. It has AI capabilities for alerting system.

Cons: This is very expensive APM tool and require lot of infrastructure resources for hyper-scale environment.

Next-gen All purpose Monitoring tool

Mar 03, 2015
5/5
Overall

Comments: We replaced different low level monitoring tools and log analyzers with ruxit. It works almost out of the box and is able to monitor system aspects as well as application performance and user experience. This combination is a real game changer, tying up all those aspects is what gets you to the cause (and thus cure) very quickly. Since we introduced ruxit we don¿t need multiple tools anymore to keep our internal applications in check!

Pros: - Integration of server, application and end-user experience in one tool - Impressive insight into internally hosted 3rd party applications. - Transparent error notification system that does not depend on manually configured thresholds. - Good value for your money

Cons: We had our doubts about it being in the cloud (bandwidth usage, safety) and overhead produced. But the first test proved us wrong and unveiled the best performing agent technology we have seen so far.

Difficult to learn

Feb 01, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I used dynatrace for web analytics project and web optimisation, It takes time to learn and get to use this tool efficiently, but once you do, it has amazing feature, varied reporting functions, deep diving capability into analysis

Amazing tool for application monitoring

Apr 16, 2015
5/5
Overall

Comments: We needed visibility into real user application monitoring, which was every expensive with New Relic. Ruxit provides more proactive approach to our decision making. The unique ability to combine metrics with the underlying cause of the issue is a real value add. We were pleasantly surprised with the level of detailed information available without having to make any configurations. All the real user performance metrics are simple to understand and easy to find on their highly interactive dashboards. Their analytics dashboard offers precise information with great infographics. We were able to make several changes to our application using the information provided by ruxit and this had a great impact on improving the real user performance for our applications!

Pros: Simple to configure Easy to access dashboard Affordable pricing

Need to check what is happening? Try it!

Jan 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Discover what is happening in your environment and quickly find how to fix sometimes too.
Help in lots of technologies of your applications;
Map your application just using the plugins. Your always learn new stuff, things you never noticed that could lead you to a problem;
It's a nightmare to poor developers or technicians... It WILL find what's happening.

Cons: Not so easy to learn and the cloud option don't show the price in the website. You need to contact a reseller.

Overall: Helped us to find what was happening in some applications. With reports and giving exactly locations of the problems. Near perfect help.

How Ruxit made my life easier

Jan 20, 2015
5/5
Overall

Comments: We were using NewRelic, but we never got the full picture of our production environment. Their pricing model was an issue too and we were unable to put all our servers on their tool due to the high cost. So we were limited in what we could do. Their dashboard is also almost non-existent. It would require us to build our own which we did not want to. Installation complexity and maintenance was an issue. Ruxit claimed to be super simple and we thought let¿s try it. Honestly we were amazed by how simple it really it is. The other motivation was the design of the product itself. Everybody can show charts and metrics but ruxit¿s infographics are amazing. The dashboarding is simply best in class.

I have use dynatrace about 4 month. Analyze errors in visits and purepath in case of any incident.

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customizable dashboards are very useful. It isn't complicate to find user actions and measure system resource.

Cons: Time shift feature missed then working remotely. Unable to analyze visits within less 15 minutes time range

Overall: Debugging and find bottle necks

It's a very good App

Aug 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Dynatrace Ruxit is a very good APP to perform monitoring, Management and analytical view in real time.

Cons: The price of this application is high. It has room to improve the GUI interface and provide more features as well.

Easy to use, all in one solution

Apr 24, 2015
5/5
Overall

Comments: Ruxit shows the status of our infrastructure in one great dashboard. The personalization features add a lot of value for us and the quick update process makes working with ruxit really easy.

Pros: Easy update process means less operational overhead

High Performance on Software

May 22, 2015
5/5
Overall

Comments: Ruxit offers more then monitoring. For us, ruxit gives a objective vision and intelligence for IT operations that needs high performance. Is fantastic see quickly the impact of bad performance to my customers and fix this in a fast time!

Aug 14, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Feb 23, 2017
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Dynatrace APM

Aug 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Dynatrace APM captures end to end transaction and it pinpoint where the problem is.

Cons: Creating custom dashboard
Having all applications in one dashboard

Overall: Overall it is a good APM tool in the market