# Dynatrace Pricing: A Comprehensive Guide | Capterra > Check out the Dynatrace pricing guide to understand the cost of different pricing plans, features, and insights on how to choose the right plan. Source: https://www.capterra.com/p/81932/Dynatrace/pricing --- Dynatrace Pricing Guide 2025 Last updated on June 11, 2025 Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Writer Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Editor Pricing for Dynatrace [4.6 (83)](#reviews) User rating:[ 4.6 ](#reviews) Based on (83) reviews ## Overview of Dynatrace pricing [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) is a highly rated network monitoring platform that also appears in our [2024 Capterra Shortlist](https://www.capterra.com/website-monitoring-software/shortlist/?year=2024) for website monitoring software. It offers various monitoring tools, including infrastructure, application security, real user, synthetic, and Kubernetes platform monitoring. Each monitoring tool has different prices and features, enabling teams of all sizes to select the best network monitoring platform for their unique needs.  We analyzed our extensive database of verified user reviews and interactions to help you identify the critical distinctions between each tool and pricing plan and choose the right one based on your team size and project complexity. Let’s compare these plans in detail: Full-Stack Monitoring $0.08 Usage Based, * * * It Includes - APM - Application Observability - AIOps - Infrastructure Monitoring - Automatic Data Collection - OpenTelemetry-based Distributed Tracing Infrastructure Monitoring $0.04 Usage Based, * * * It Includes - Unified and Automated Observability for Cloud Platforms - Digital Business Analytics - Unlimited Container and Network Process Monitoring - Unlimited AI-assistance with Precise Root Cause Determination - Simple Extensibility with 600+ Technology Integrations Kubernetes Platform Monitoring $0.00 Usage Based, * * * It Includes - Dashboards and Health Views - Smart Alerting About Kubernetes Problems - Observability with Lowest Possible Kubernetes Privileges - Extensibility to Monitoring Capabilities Application Security $0.02 Usage Based, * * * It Includes - Continuous Detection of Vulnerabilities - Automated Risk Analysis and Impact Assessment - AI-assisted Vulnerability Prioritization - Protection Against Common Attacks on Application Layer Vulnerabilities - CISO Risk Reporting - Detailed, High-Quality Vulnerability Databases Real User Monitoring $0.00 Usage Based, * * * It Includes - Real-User Monitoring for Mobile, Hybrid, and Single Page Applications - Capture Customer Experience Across Every Digital Transaction - Replay Individual Customer Transactions - Resolve Problems with Real-Time Data Synthetic Monitoring $0.00 Usage Based, * * * It Includes - Leverage Network with Low Latency - Monitor Critical Workflows without Scripting - Play Back Scripted Transactions - Test Business Transactions - Execute Monitors from Private Locations The latest information on pricing is available on Dynatrace's website. ## Cost breakdown Dynatrace uses a flexible hourly pricing model that scales with your business operations. It has two key pricing metrics: GiB hours, which measure the cost of monitoring a 1 GiB memory host for an hour, and host hours, which measure the cost of monitoring a host for an hour, regardless of memory size. ### Starting price Let’s look at the starting price of each Dynatrace monitoring and analytics solution: - **Full-stack monitoring:** Available at $0.08 per hour for 8 GiB host - **Infrastructure monitoring:** Starts at $0.04 per hour for any size host - **Kubernetes platform monitoring:** $0.002 per hour for any size pod - **Application security:** Costs $0.018 per hour for 8 GiB host - **Real user monitoring:** Available at $0.00225 per session - **Synthetic monitoring:** $0.001 per synthetic request - **Log management and analytics:** Ingest and process starts at $0.20 per GiB; retain with included queries are available at $0.02 per GiB-day. **What is a GiB hour?** A GiB hour is a unit of measurement that represents the cost of monitoring, analyzing, or protecting a host with 1 GiB of memory for 1 hour. For example, if a host with 16 GiB of memory is monitored for 3 hours, it will consume 48 GiB hours (16 GiB x 3 hours = 48 GiB hours). #### Free trial Dynatrace offers a 15-day free trial to explore the software's functionalities without any financial commitment. It doesn’t require credit card information. To sign up and use the platform, you can simply enter your work email address and basic contact information. ### Billing options Dynatrace uses different pricing models for its different solutions: - **Pay-as-you-go:** You pay only for the services you use. This pricing model requires no long-term commitment or upfront payments.  - **Consumption-based:** Charges are based on consumption metrics, such as data ingestion, sessions, or monitoring units. This method allows your business to scale up or down as needed while only paying for what you use. ### Feature differentiation Each Dynatrace solution offers unique features tailored to specific monitoring needs, enabling businesses to find a tool that matches their requirements. For example: - **Full-stack monitoring** offers end-to-end visibility across the entire IT stack, from applications and services to underlying infrastructure. This solution includes automatic discovery of dependencies, AI-driven root cause analysis, and performance metrics to ensure optimal system performance. - **Infrastructure monitoring** includes monitoring of physical, virtual, and cloud-based environments. It provides detailed insights into CPU, memory, network usage, and disk performance while enabling proactive issue detection in servers, containers, and virtual machines (VMs). - **Kubernetes platform monitoring** enables real-time visibility into Kubernetes clusters, including workloads, pods, and nodes. It simplifies container orchestration monitoring, providing health metrics, event correlation, and scalability insights to manage dynamic environments. - **Application security** provides runtime vulnerability detection and protection for applications. It includes automated scanning for security risks, real-time alerts for suspicious activities, and detailed reporting to safeguard against attacks. - **Real user monitoring** offers insights into user application interactions, including performance metrics, user journey tracking, and experience scores. It helps identify bottlenecks and optimize user satisfaction across web and mobile platforms. - **Synthetic monitoring** enables the simulation of user actions to test application performance and availability. It helps identify potential issues before users are impacted, offering insights into response times, uptime, and service reliability across locations. - **Log management and analytics** help you centralize, analyze, and search logs with AI-driven intelligence. Correlating logs with other telemetry data provides actionable insights for troubleshooting, identifying anomalies, and optimizing system performance. ## What users say about Dynatrace pricing Our team analyzed verified reviews from Dynatrace users on our website over the last two years to understand their views about the software’s pricing.  Users appreciate Dynatrace’s analytical capabilities, versatility in managing IT assets and applications, and effectiveness in monitoring customer experiences. The tool is described as an all-in-one solution that supports multitasking, with AI tools to automate manual tasks. While there are minor suggestions for additional features, the overall feedback underscores its reliability, technical support, and ability to simplify complex tasks. Here are some verified review excerpts about Dynatrace to understand what users find valuable and decide whether it could provide value to your business relative to the pricing details provided on this page[\[1\]](#footnotes): Umair A.Production ManagerInformation Technology and ServicesI used a free trial It is a great analytical tool to manage your IT assets and applications. Monitor and analyze the customer experience. Good customer and technical support. April 6, 2024 Glenn H M.Chief EngineerOil & Energy2+ years It is an all-in-one instrument for viable multitasking such as end-to-end application observing as well as different versatile applications. The AI component is incredible, and whereas there are many common highlights we'd like to see included to the item, by and large it's incredible computer program. May 29, 2023 Pulkit B.Software EngineerInformation Technology and ServicesLess than 6 months Whether you're a developer, IT operations expert, or business stakeholder, Dynatrace gives you everything you need to know on a single screen to execute your job well. February 25, 2023 [Read more Dynatrace reviews here](https://www.capterra.com/p/81932/Dynatrace/reviews/). ## Detailed breakdown of Dynatrace pricing plans ### Full-stack monitoring **Starting price:** $0.08 per hour for 8 GiB host Using this solution, you can monitor and analyze all components of your technology stack, including the frontend user interface, apps, microservices, and infrastructure in cloud-native environments. This holistic view ensures that potential issues can be proactively identified, analyzed, and resolved. **Full-stack monitoring features**[\[2\]](#footnotes): - **Application observability:** Get 360-degree visibility into your application's health, user interactions, and system dependencies. Monitor real-time data such as response times, error rates, and throughput to ensure optimal performance. - **Artificial intelligence for operations (AIOps):** Leverage AI to automatically detect, prioritize, and resolve issues. This feature predicts outages and focuses on problems with the greatest business impact to optimize performance efficiently. - **Automatic data collection:** Automatically collect data from your IT ecosystem, including metrics, logs, traces, and user experience insights. This feature ensures an accurate and continuous view of system health while enhancing the customer onboarding experience. - **Continuous full-stack instrumentation:** Monitor all components of your technology stack—frontends, cloud platforms, containers, microservices, databases, and networks—in real time. This feature automates performance metric capture, eliminating the need for manual configurations or code adjustments. - **OneAgent:** Deploy a built-in monitoring agent to automatically discover and monitor applications, services, and processes in your environment. It collects key data, including metrics, traces, and logs and feeds it into Dynatrace for analysis. - **Metrics correlations:** Link metrics across your technology stack to uncover actionable insights. For example, connecting CPU usage, memory consumption, and request latency can help identify and resolve root causes of performance issues. - **Dependency mapping:** Visualize the relationships between services, processes, and infrastructure components in real time. Understand how different elements in your environment interact and impact one another. - **Code-level profiling:** Dive deep into application performance with detailed insights at the code level. Analyze method execution times, database query performance, and thread activity to identify inefficiencies. - **AI root cause analysis:** Automatically pinpoint the root causes of issues with AI-powered analysis, reducing troubleshooting time and ensuring faster resolutions. _Application mapping in Dynatrace (_[_Source_](https://www.capterra.com/p/81932/Dynatrace/)_)_ ### Infrastructure monitoring **Starting price:** $0.04 per hour for any size host Infrastructure monitoring in Dynatrace helps you monitor cloud platforms, containers, networks, and data center technologies in real time. The software leverages AI and automation to detect issues, analyze dependencies, and optimize resource utilization, improving performance across your entire ecosystem. **Infrastructure monitoring features**[\[2\]](#footnotes): - **Dynatrace’s Davis AI:** Use Dynatrace’s built-in AI assistant to get real-time insights into infrastructure performance. This assistant processes large volumes of data across your IT environment to identify anomalies and their root causes and suggests appropriate solutions. - **Context and causation analysis:** Identify the root cause of issues in your IT environment by correlating data from different sources, such as logs, metrics, and traces. It helps understand the relationship and dependencies between components to resolve issues and similar problems in the future. - **Automate remediation:** Leverage AI tools to enable self-healing IT environments. When an issue is detected, the system can trigger predefined workflows or scripts to resolve it automatically. For example, it can restart a failing service, scale up resources during high demand, or roll back a faulty deployment. - **Incident management:** Streamline tracking, managing, and resolving incidents by automating ticket creation. This feature helps prioritize issues based on the potential business impact and assigns them to the right department to ensure quick address. - **Log monitoring and analytics:** Collect and analyze log data in real time, offering insights into the health and performance of your infrastructure. This feature enables you to search, filter, and visualize log data to identify patterns and anomalies. _Root-cause analysis in Dynatrace (_[_Source_](https://www.capterra.com/p/81932/Dynatrace/)_)_ ### Kubernetes platform monitoring **Starting price:** $0.002 per hour for any size pod Dynatrace’s Kubernetes platform monitoring solution provides observability for insights into workloads, Pods, containers, volumes, events, alerts, and nodes. It includes access to Davis AI features, providing root-cause analysis and remediations. Kubernetes monitoring also lets you leverage full-stack monitoring and application observability. You can selectively monitor your Kubernetes apps and get billed based on the memory used by your applications. **Kubernetes platform features**[\[2\]](#footnotes): - **Dashboards:** Use built-in dashboards as unified interfaces for monitoring and managing your Kubernetes clusters. These dashboards display real-time metrics, workload performance, node health, and resource usage. - **Health views:** Get a detailed view of the operational status of your Kubernetes clusters, workloads, and underlying infrastructure. These views monitor the health of nodes, pods, and containers, flagging misconfigurations, failures, or performance bottlenecks. - **Resource optimization across workloads:** Analyze resource usage patterns across workloads to ensure efficient CPU, memory, and storage allocation. This feature identifies over- and under-provisioned resources and lets you make necessary adjustments to improve performance. - **End-to-end request visualization:** Map and visualize a request's journey through your Kubernetes environment. It provides detailed trace data, latency metrics, and dependency mappings from ingress to services and pods. - **Vulnerability analysis:** Scan container images, workloads, and dependencies for known vulnerabilities. By integrating security best practices and real-time threat intelligence, it identifies outdated libraries, insecure configurations, and other risks. - **Threat observability:** Monitor Kubernetes clusters for suspicious activities, such as unauthorized access attempts, unusual traffic patterns, or compromised containers. Correlating security data with runtime behaviors enables early detection and alerts of potential threats.  - **Security posture management:** Identify misconfigurations and enforce role-based access control to ensure compliance with industry standards and organizational policies. This feature helps verify adherence to security frameworks, such as the Center for Internet Security (CIS) benchmarks. _Threat observability in Dynatrace (_[_Source_](https://www.capterra.com/p/81932/Dynatrace/)_)_ ### Application security **Starting price:** $0.018 per hour for 8 GiB host Application security solution enables continuous vulnerability and threat analysis with AIOps, facilitating vulnerability detection across your application stack. It uses Davis AI for AI-assisted vulnerability prioritization, preventing downtime. **Application security features**[\[2\]](#footnotes): - **AI-assisted vulnerability prioritization:** Analyze vulnerabilities within an application and prioritize them based on risk. AI helps you assess which vulnerabilities pose the highest threat to the system by considering their exploitability, business context, and historical data.  - **Automated risk analysis:** Scan and analyze an application’s code, configurations, and runtime environment for potential security risks. This continuous monitoring allows you to identify vulnerabilities in real time without requiring manual intervention. - **Impact assessment:** Evaluate the potential impact of each identified vulnerability, helping you understand how it could affect your application and infrastructure. This assessment considers the nature of the vulnerability, how it might be exploited, and the severity of its impact on operations. - **Security intelligence:** Aggregate data from multiple sources to provide insights into emerging threats and attack patterns. Leveraging global threat intelligence feeds and historical security data helps avoid potential attacks. - **OpenAgent:** Leverage Dynatrace’s open-source agent that can be integrated into custom applications to provide detailed visibility into their performance and security posture. It collects data that helps identify vulnerabilities and provides insights into how they could be exploited, allowing better risk detection. - **CISO risk reporting:** Get detailed, customizable reports on the risk landscape and vulnerability trends, enabling Chief Information Security Officers (CISOs) and other security leaders to make data-driven decisions about where to allocate resources and which vulnerabilities to address first. - **Vulnerability database:** Maintain a vulnerability database that includes details on known security flaws, their potential impacts, and recommended remediation steps. This database is regularly updated to ensure that security teams are aware of the latest threats and can act quickly to mitigate risks. - **DevSecOps automation:** Integrate security into the DevOps pipeline through automation. It incorporates security testing, vulnerability scanning, and risk assessment into the development cycle, allowing you to address vulnerabilities earlier in the process. _Performance analysis in Dynatrace (_[_Source_](https://www.capterra.com/p/81932/Dynatrace/)_)_ ### Real user monitoring **Starting price:** $0.00225 per session Real user monitoring (RUM) in Dynatrace helps you understand how real users interact with your web and mobile applications. By capturing detailed session data, Dynatrace provides a comprehensive view of user behavior, performance issues, and experience across all touchpoints. **Real user monitoring features**[\[2\]](#footnotes): - **Customer experience tracking:** Track real-time customer interactions, capturing key performance indicators (KPIs) such as user satisfaction, conversion rates, and engagement. This data helps you understand how users are experiencing your applications and identify areas that need improvement. - **Load-time analysis:** Record and analyze the time it takes for an application to load, measuring how long it takes for all critical components to become available. High load time can negatively affect user experience. - **Action duration analysis:** Track the duration of specific user actions, such as clicking a button, submitting a form, or navigating between pages. By assessing the time spent on these actions, you can identify delays or friction points in the user journey. - **Page load analysis:** Get detailed insights into how long individual pages take to load, broken down by page elements. This will help your developers optimize page load times and ensure users don’t encounter frustrating delays when interacting with the site. - **User journey tracking:** Visualize the path users take through an application, from entry to exit. By tracking each step of the journey, you can identify pain points where users may drop off or experience difficulties. - **Time-to-first-byte analysis:** Measure the time between a user's request and the first byte of data received by the browser. Dynatrace helps you monitor this metric to ensure fast initial response times. - **Waterfall analysis:** Use waterfall charts to break down the sequence of events that occur during page load. This analysis helps you visualize how resources are loaded and identify the elements causing delays in the overall page load time. _Waterfall analysis in Dynatrace (_[_Source_](https://www.capterra.com/p/81932/Dynatrace/)_)_ ### Synthetic monitoring **Starting price:** $0.001 per synthetic request Synthetic monitoring in Dynatrace is a proactive monitoring solution that simulates user interactions with applications to measure performance, availability, and functionality from different geographical locations. Unlike real user monitoring, which captures actual user interactions, synthetic monitoring helps you test your applications under controlled conditions to identify issues before real users are affected. **Synthetic monitoring features**[\[2\]](#footnotes): - **Customer journey simulation:** Simulate customer journeys across an application to test various interactions and workflows. This feature helps identify potential bottlenecks, failures, or delays in the user experience. - **Competitive benchmarking:** Compare your application performance against competitors. This benchmarking provides insights into how your application's speed, availability, and user experience compare to industry standards or direct competitors. - **Application performance comparison:** Compare performance metrics across different application versions or environments, helping you track improvements or regressions overtime. This helps your teams optimize performance after updates or infrastructure changes. - **On-demand synthetic tests:** Run on-demand tests, which provide the flexibility to check performance and availability at specific times or in response to issues. These tests can be scheduled or triggered manually to get immediate insights when needed. - **Service-level objectives (SLOs):** Set and track service-level objectives (SLOs), defining acceptable thresholds for application performance and availability. By monitoring these metrics, you can ensure they meet your defined SLOs and deliver a consistent, high-quality user experience. ### Log management and analytics **Starting price:** $0.20 per GiB (ingest and process); $0.02 per GiB, per day (retain with included queries). Log management and analytics in Dynatrace provide a toolset for ingesting, processing, and analyzing large volumes of log data from various sources, including full-stack applications and Kubernetes environments. By centralizing log management, Dynatrace enables your teams to detect performance issues, security threats, and operational anomalies. **Log management and analytics features**[\[2\]](#footnotes): - **Mean time to identify (MTTI):** Track the average time it takes to identify issues by analyzing logs and alerts. This metric helps you understand how quickly you can detect potential problems, allowing you to improve operational efficiency and responsiveness. - **Mean time to repair (MTTR):** Measure the average time taken to resolve an issue once identified. By monitoring MTTR, you can optimize your incident resolution processes, ensuring faster recovery times. - **Business insights:** Transform raw log data into actionable insights, helping you connect technical performance metrics with business outcomes. For example, tracking how slow page load times during high traffic periods are causing increased cart abandonment helps an eCommerce company optimize performance. - **AI-assisted log management and analysis:** Detect patterns, anomalies, and potential issues in log data. This AI-driven feature enables efficient log analysis by surfacing critical insights without manual intervention. - **Dynatrace Query Language (DQL):** Perform custom queries on log data, offering flexible and powerful ways to filter, analyze, and visualize log information. It enhances troubleshooting and provides deep insights into application performance and security. - **Threat detection:** Detect threats by analyzing logs for suspicious activity and patterns that indicate potential security breaches. Integrating security intelligence helps quickly identify and mitigate risks before they escalate. - **Incident response management:** Streamline incident response by correlating log data with other performance and security metrics. This feature allows your teams to prioritize and manage incidents more effectively. ## Total cost of ownership When considering Dynatrace for network monitoring, evaluate the total cost of ownership (TCO) by factoring in upfront charges, additional fees, and the internal resources required for ongoing use and management. Below is a breakdown of what you should consider when calculating Dynatrace’s TCO. ### Upfront costs Upfront costs are the initial expenses incurred when purchasing or subscribing to the software, such as licensing, installation, setup, and training. Setup fees typically include customization, data migration, configuration, training, and installation charges. - **Subscription fees:** Dynatrace offers different pricing models depending on the scope of monitoring, such as infrastructure monitoring, full-stack monitoring, or cloud-native monitoring. The subscription fees are typically based on the number of hosts, applications, or monitored units. This may include setup costs for initial deployment and configuration. - **Dynatrace platform subscription (DPS) licensing model:** You make a minimum annual spending commitment at the platform level and then consume that commitment based on actual usage and a straightforward rate card. Any platform capability can be used in any quantity at any time based on your evolving needs. Dynatrace does not impose penalties for overages. Instead, suppose your usage exceeds the minimum annual spending commitment. In that case, you can continue using the platform on-demand, with monthly billing at the same rates as your prepaid consumption. Alternatively, you can increase your committed spending to secure a higher discount. ### Additional costs to consider  Data migration, staff training, hardware and IT, and maintenance and upgrades are some of the most common additional costs across different vendors. So, it’s important to include them in your budget.  Here are some additional costs to consider associated with Dynatrace: - **Cloud hosting/infrastructure costs:** If using Dynatrace’s cloud-based monitoring, cloud infrastructure costs (such as virtual machines, storage, and network bandwidth) may add to the total cost. This would include data storage and processing charges depending on the volume of logs and metrics being ingested. - **Data retention fees:** If additional data retention is needed beyond what is included in your subscription, this could incur extra costs based on the data volume and the retention length required. - **Scaling fees:** As your environment grows (more hosts, services, or users), scaling Dynatrace’s monitoring services could increase costs. Pricing models for scaling are typically based on usage and the scope of monitoring (e.g., more units, increased frequency of checks). #### Services needed to implement or manage the platform Successful implementation and ongoing management of Dynatrace often require additional services, especially for complex environments: - **Consulting services:** To set up Dynatrace for a complex environment, organizations may need professional services from Dynatrace or certified partners. This could include initial deployment, custom configuration, integrations, and optimization. - **Training services:** Dynatrace offers professional training programs to help internal teams become familiar with the platform. This ensures that your team can use the tool to its maximum potential. #### Internal resources needed for ongoing platform management For ongoing management of Dynatrace, you will likely need the following internal resources: - **Network engineers:** To configure Dynatrace to monitor network devices and analyze network performance data. - **System administrators:** To manage the Dynatrace platform, including software updates, configuration changes, and troubleshooting. - **Security analysts:** To monitor security alerts and investigate potential threats. - **Data scientists and analysts:** To analyze large volumes of network performance data and identify trends and anomalies. ## How to choose the right Dynatrace pricing plan Choosing the best Dynatrace pricing plan depends on many considerations based on your business goals and security infrastructure. Here are some factors to guide your decision: _Key considerations while choosing the right Dynatrace plan_ - **Identify the right Dynatrace solution for your business.** Dynatrace offers solutions tailored to various IT environments, including application performance monitoring (APM), infrastructure monitoring, and digital experience management. Evaluate your business's primary needs, such as monitoring cloud-native applications, automating observability, or gaining insights into user experiences. This will help you select the core Dynatrace solution that aligns with your IT strategy. - **Determine the essential features.** Create a list of must-have and good-to-have features to ensure the chosen plan supports your operational needs. For example, root cause analysis is a must-have feature for quick issue addressing and remediation, while AI insights are good-to-have to make data-driven decisions. 92% of network monitoring software reviewers on our website say real-time monitoring is highly important, while 83% prioritize server monitoring. Likewise, 73% of reviewers consider network analysis a critical feature.[\[3\]](#footnotes) Prioritize must-have features and evaluate whether they are included in your chosen plan. - **Compare pricing plans.** Dynatrace's pricing is typically usage-based and varies depending on the type of monitoring required—application, infrastructure, or full-stack. Compare plans in terms of scalability, included features, and the level of support provided. Look into the billing model, such as pay-as-you-go or committed usage pricing, and verify if the plan integrates seamlessly with your existing tech stack. - **Consider your budget.** Determine your budgetary constraints and calculate the total cost of ownership, including subscription fees, potential overages, and implementation costs. Keep in mind that investing in a comprehensive plan can reduce operational inefficiencies and downtime, potentially saving money in the long term. Balance your current needs with potential future growth to avoid frequent upgrades. ## How to maximize the value of your Dynatrace subscription Maximizing the value of your Dynatrace subscription involves a strategic approach that fully leverages its extensive features, resources, and support. Here's how you can achieve that: _Ways to maximize the value of your Dynatrace subscription_ ### Utilize all the features Ensure you're using all of Dynatrace’s features to optimize your IT ecosystem.  - **AI-driven root cause analysis:** Identify and address the underlying causes of performance issues using Dynatrace’s AI-powered insights. - **Real-time performance monitoring:** Track the performance of applications, infrastructure, and services in real time to ensure smooth operations. - **Infrastructure management:** Monitor and manage your IT infrastructure, including servers, containers, and cloud environments, for optimal performance. - **User experience analytics:** Gain insights into end-user behavior and experiences to enhance satisfaction and engagement. - **Automated workflows:** Set up automation to streamline incident responses and routine maintenance tasks. - **Integration with tech stack:** To improve efficiency, connect Dynatrace with other tools, such as CI/CD pipelines, ITSM platforms, and collaboration software. - **Monitoring key performance indicators:** Regularly review critical metrics to stay informed and proactively address potential issues. ### Leverage customer support and learning resources Dynatrace provides multiple avenues for support and education. Utilize them to overcome challenges and gain deeper insights into the platform: - **Email:** Reach out for detailed queries or follow-ups via email. You can reach out to Dynatrace technical support team via **dynatraceone@dynatrace.com**; the sales team via **sales@dynatrace.com**, and privacy support via **privacy@dynatrace.com**. - **Phone:** Get real-time assistance for critical issues. You can call (toll-free) **1-888-833-3652.** - **Support center:** Access FAQs, troubleshooting guides, and resources for quick solutions. - **Documentation:** Refer to comprehensive manuals for configuration and advanced usage. - **Community:** Engage with other users to share insights, best practices, and solutions. - **University:** Take advantage of training modules and certifications to enhance your expertise. ### Tips for getting the most out of your plan - **Customize dashboards:** Tailor dashboards to track KPIs that matter most to your business. - **Automate alerts:** Set up notifications for critical incidents to enable faster resolution. - **Analyze usage patterns:** Regularly review your usage to identify underutilized features or areas for improvement. - **Plan for scalability:** Use Dynatrace's scalability features to prepare for business growth or increased application demands. - **Stay updated:** Keep track of new feature releases and updates to ensure you're using the latest tools. ## Is it worth paying for Dynatrace? Whether Dynatrace is worth investing in depends on your network monitoring and security needs and budget. Here's a breakdown to help you decide: ### Value for money Dynatrace is a top-rated network monitoring software with a **value-for-money rating of 4.6 out of 5**, based on verified user reviews received in the last two years on Capterra. This rating highlights Dynatrace’s affordability and comprehensive features, making it a viable option for small-and midsize-businesses. Here are some verified reviews to understand what users find valuable about Dynatrace and decide whether it could provide value to your business relative to the pricing details provided on this page[\[1\]](#footnotes): Sammy M.Regional Program ManagerInformation Technology and Services2+ years How you are able to see your whole environment from the frontend to the backend and everything in between. While there a lot of support for various technologies we could always use a bit more inclusivity. December 10, 2023 Idaly M.Project ManagerSemiconductors2+ years I like that it has great advanced observability, it's a highly automated preventative software, Davis is a great bot, it's open API, it has a very intuitive interface, it gives us great monitoring of our network, the monitoring is constant and intuitive. February 15, 2023 Arpita J.Senior Test EngineerInformation Technology and ServicesLess than 6 months The tool is amazing, very classy UX and UI and user friendly, The Links which take you to there documentation every now and then is very helpful for synthetic monitoring. I have used this tool for synthetic monitoring , HTTP Monitoring, and been using for production. December 9, 2022 [Read more Dynatrace reviews here](https://www.capterra.com/p/81932/Dynatrace/reviews/). ### Ease of use Dynatrace has an **ease-of-use rating of 4.3 out of 5** on Capterra, which indicates that most users find the software to be relatively easy to learn and use. It also suggests that most users are satisfied with the platform's user interface, documentation, and overall user experience. ### Free trial Dynatrace’s free trial is a good way for new users to explore and test the IT monitoring services without incurring upfront costs. With this free trial, you can: - **Evaluate Dynatrace's capabilities:** Thoroughly assess how the software can meet your specific monitoring needs. - **Test-drive features:** Explore and experiment with Dynatrace's various features and functionalities. - **Onboard your team:** Train your team on how to use Dynatrace effectively. ### Customer support options Dynatrace offers several ways to connect with its customer support team, including online documentation and resources, community forums, and direct email and phone communication channels. These support options help you: - **Get started quickly:** Leverage the available resources to accelerate your onboarding process. - **Resolve issues efficiently:** Get timely assistance from the support team to address any problems you encounter. - **Maximize the value of Dynatrace:** Learn best practices and tips from the community and support team to optimize your use of Dynatrace. ## Is Dynatrace right for you? ### Assessing your requirements Before committing to Dynatrace, assess your specific networking monitoring needs. Consider the following factors: - **IT environment complexity:** If you're managing a complex infrastructure with various technologies (e.g., cloud, on-premises, hybrid), Dynatrace's ability to monitor diverse environments can be advantageous. If you're heavily invested in microservices, Dynatrace's automatic discovery and mapping capabilities can help you understand complex dependencies. - **Level of observability required:** Dynatrace's AI-powered capabilities can proactively identify and resolve issues before they impact end-users. The software also offers granular insights if you need to examine specific performance metrics or troubleshoot complex problems. - **Automation and AI priorities:** Dynatrace's automation features can streamline incident response and reduce manual effort. If you value AI-powered recommendations and predictions, Dynatrace can provide valuable insights. - **Budget and licensing model:** Evaluate the pricing model, considering the number of hosts, users, and specific features required. Assess if Dynatrace's licensing options align with your organization's needs and budget constraints. - **Integration with existing tools:** Evaluate how well Dynatrace integrates with your existing monitoring and management tools. You should also assess the ease of importing data from other sources and exporting data for further analysis. We recommend further exploring Dynatrace’s pricing plans and features to make the best choice. ### Alternatives to Dynatrace Dynatrace has earned an **overall rating of 4.5 stars (out of 5)**. But how does Dynatrace compare to competitors in the network monitoring and IT security space in terms of pricing? When considering value for money, Dynatrace has an average rating of 4.6 out of 5 based on reviews received in the past two years. Some of its competitors also score well in this category. For example, **ManageEngine OpManager** and **Pulseway** score 4.6. While ManageEngine’s pricing is available on a quote, Pulseway’s pricing plans start at $44 per month. **Atera** and **Site24x7** follow closely with a 4.5 rating for pricing plans starting at $169 per technician, per month (billed monthly) and $10 per month (billed monthly), respectively. Next is **Netwrix Auditor** with a 4.2 rating. Each of these alternatives has unique strengths: **ManageEngine OpManager’s** real-time notifications feature has received an average rating of 4.8 from verified reviewers on our website. This feature helps promptly alert IT teams to potential issues, ensuring timely response and minimizing downtime. **Pulseway’s** real-time monitoring feature has received an average rating of 4.9. This feature helps continuously track system health and performance, enabling proactive issue resolution and optimization. **Atera’s** server monitoring feature scores an average rating of 4.8 out of 5. This feature lets you gain visibility into server performance metrics, receive alerts for anomalies, and proactively address potential problems. **Site24x7** scores 5 out of 5 for its server monitoring feature. This feature facilitates comprehensive server monitoring, including performance tracking, uptime monitoring, and alert generation, ensuring optimal server health. **Netwrix Auditor’s** alerts and notifications feature has scored 4.7 out of 5. This feature enables you to receive timely alerts on security events and policy violations, helping you respond to potential threats. Check out the top [Dynatrace alternatives](https://www.capterra.com/p/81932/Dynatrace/alternatives/), comparable to Dynatrace in terms of core features, pricing, and usability. ### Cost comparison: Dynatrace vs. popular alternatives [4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#reviews) * * * Starting Price $395.00 Flat Rate , Per Year * * * [4.5 (448)](https://www.capterra.com/p/144309/Atera/#reviews) * * * Starting Price $129.00 Per User , Per Month * * * [4.7 (347)](https://www.capterra.com/p/168192/Site24x7/#reviews) * * * Starting Price $10.00 Flat Rate , Per Month * * * [4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/#reviews) * * * Starting Price Contact vendor * * * ### Making the final decision Dynatrace is a user-friendly network monitoring solution, offering a strong overall performance rated 4.5 out of 5. Its ease of use, rated at 4.3, makes it accessible to beginners and professionals. Dynatrace excels in root cause analysis (5.0), alerts and notifications (4.9), and server monitoring (4.7). At a high value-for-money rating of 4.6 out of 5, Dynatrace offers a compelling proposition, balancing powerful features with competitive pricing. To determine if Dynatrace fits your network monitoring and IT security needs, you should assess your specific requirements and compare Dynatrace's capabilities with other available solutions. The free trial is a great way to explore the software features hands-on and evaluate its user interface, performance, and overall functionality. Evaluating aspects such as pricing, scalability, customization options, and support services across different plans will help you choose the most suitable solution for your long-term IT strategy. Consider these steps: - **Review pricing and licensing models:** Evaluate the different pricing plans and licensing options to determine which is best for your budget and requirements. - **Leverage free trial:** Take advantage of Dynatrace's free trial to test its features and functionality firsthand. - **Seek expert advice:** Consult with IT experts or network engineers to get insights and recommendations. ## FAQs Does Dynatrace offer any discounts? Yes, Dynatrace often provides discounts based on contract duration, volume commitments, and specific business needs. Discounts may also be available for larger platform subscriptions or annual payment commitments. It is best to consult with Dynatrace sales representatives to explore potential discounts tailored to your requirements. Do I get access to all platform capabilities in a Dynatrace Platform Subscription contract? Yes, a Dynatrace Platform Subscription typically provides access to all platform capabilities. However, certain advanced features or add-ons might require additional licensing or specific configurations. For detailed information, consult your Dynatrace contract or contact your account manager. Do I get a discount if I buy a larger Dynatrace Platform Subscription? Yes, Dynatrace often offers volume discounts for larger platform subscriptions. The specific discount structure can vary, so it's recommended to discuss your requirements with your Dynatrace sales representative to get the most accurate pricing information. When does Dynatrace charge for overages? Dynatrace does not impose penalties for overages. Instead, suppose your usage exceeds the minimum annual spending commitment. In that case, you can continue using the platform on-demand, with monthly billing at the same rates as your prepaid consumption. Alternatively, you can increase your committed spending to secure a higher discount. What is a GiB hour? A GiB hour refers to the measurement of data ingestion or storage in the Dynatrace platform. It represents one gigabyte of data processed or stored over one hour. This unit is commonly used to calculate data consumption and associated costs for observability and monitoring. How is monitoring consumption calculated when capabilities are used for less than an hour? To ensure fair billing in cloud-native environments, Dynatrace rounds up usage to the nearest 15-minute interval. For instance, if a capability is used for 3 minutes, it's billed as 15 minutes. This approach accommodates the rapid provisioning and de-provisioning of resources. Which is better Splunk or Dynatrace? The choice between Splunk and Dynatrace depends on your specific needs and priorities. Both are efficient tools for monitoring and observability, but they have different strengths. Splunk is excellent for log management and analysis. It allows for deep dives into logs and metrics. Dynatrace, on the other hand, is AI-powered and offers automatic discovery and monitoring of applications and infrastructure. It excels in proactive problem detection and root cause analysis. #### Methodology 1. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. 2. Our research team identified these features from vendor websites (as of Nov. 29, 2024) based on their analysis of what users find valuable or expect from network monitoring software. This list is not exhaustive. For additional features, refer to the vendor’s website. 3. To identify the key features, we asked users to rate, on a scale of “low importance” to “critical,” how important different features are for network monitoring software. The features showcased are those that the highest percentage of reviewers rated as “highly important” or “critical” over the past two years (as of Nov. 29, 2024). [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Barkha Bali is a writer at Capterra, providing expert insights to help small businesses identify the right software for their needs by analyzing user reviews data for the highest rated products in relevant software categories. She has worked in finance, lifestyle, education, and medical. With expertise in marketing and content strategy, Barkha’s work has been featured in Medium and educational websites. When not working, she can be found re-watching “The Office” or “Brooklyn Nine-Nine.” [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul Sharma is a content editor at Capterra with expertise in curating content for various niches, including SaaS, digital marketing, and search engine optimization. With over half a decade of experience in content writing and editing, Parul has the expertise to simplify complex terms into engaging, valuable content for targeted audiences. She completed her graduation and post-graduation in English literature from Delhi University and was awarded the Dr. Asha Sahni Memorial Award for being the... Related reading Table of Contents - [Overview of Dynatrace pricing](#overview-of-dynatrace-pricing) - [Cost breakdown](#cost-breakdown) - [What users say about Dynatrace pricing](#what-users-say-about-dynatrace-pricing) - [Detailed breakdown of Dynatrace pricing plans](#detailed-breakdown-of-dynatrace-pricing-plans) - [Total cost of ownership](#total-cost-of-ownership) - [How to choose the right Dynatrace pricing plan](#how-to-choose-the-right-dynatrace-pricing-plan) - [How to maximize the value of your Dynatrace subscription](#how-to-maximize-the-value-of-your-dynatrace-subscription) - [Is it worth paying for Dynatrace?](#is-it-worth-paying-for-dynatrace) - [Is Dynatrace right for you?](#is-dynatrace-right-for-you) - [FAQs](#faqs)