--- title: "Plex Smart Manufacturing Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Plex Smart Manufacturing Platform Software - reviews, pricing plans, popular comparisons to other Accounting products and more." source_url: "https://www.capterra.com/p/81953/The-Plex-Manufacturing-Cloud/" page_type: "product" language: "en" --- # Plex Smart Manufacturing Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Plex Smart Manufacturing Platform ## What is Plex Smart Manufacturing Platform? Plex gives manufacturers the ability to connect, automate, track and analyze every aspect of their business -- from the plant floor to the top floor. Plex offers the flexibility to connect, automate, track, and analyze all aspects of your enterprise. Enhanced analytics provides additional levels of analysis. Industrial IoT (IIoT) enables plant floor production and asset management tracking. ## What is Plex Smart Manufacturing Platform used for? [Manufacturing](https://www.capterra.com/manufacturing-software/)[Manufacturing Inventory Management](https://www.capterra.com/manufacturing-inventory-management-software/)[Food Manufacturing](https://www.capterra.com/food-beverage-manufacturing-erp-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3000 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Plex Smart Manufacturing Platform?[Manage this product listing](https://www.g2.com/products/plex-systems-plex-smart-manufacturing-platform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Plex Smart Manufacturing Platform 4.3 (15) VS. [4.5 (170)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting Price $3000 Other, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (15) Ease Of Use 4.4 (170) Value For Money 3.8 (8) Value For Money 4.5 (155) Customer Service 3.8 (12) Customer Service 4.5 (160) ## Plex Smart Manufacturing Platform alternatives [4.2 (1,131)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.6 (245)](https://www.capterra.com/p/144117/Craftybase/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (187)](https://www.capterra.com/p/148011/MasterControl/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/81953/The-Plex-Manufacturing-Cloud/alternatives/) ## FAQs about Plex Smart Manufacturing Platform Overview ### Which roles and teams benefit most from Plex Smart Manufacturing Platform? Plex Smart Manufacturing Platform is most used by manufacturing operations leaders, quality teams, process engineers, and IT administrators who need real-time production visibility, compliance tracking, and plant-wide system control. Finance, HR, customer service, and office managers also benefit from unified data for reporting, workforce administration, order coordination, and cross-functional decision-making. Answer based on 14 reviews Overview ### What company size and specific industries is Plex Smart Manufacturing Platform built for? Plex Smart Manufacturing Platform is designed for manufacturers in automotive, aerospace, food and beverage, industrial, metal forming, general manufacturing, and contract manufacturing. The platform is built for companies in these production-heavy sectors that need manufacturing software suited to operations of varying size. Features and Usability ### What are the key features of Plex Smart Manufacturing Platform? Plex Smart Manufacturing Platform offers MES, ERP integration, and integrated business operations for manufacturing control. Core features include production scheduling, inventory management, quality management, and traceability, plus maintenance management, document management, and reporting/analytics. It also supports CAPA, compliance management, supplier quality control, and real-time monitoring. Integrations ### Which third-party tools and platforms does Plex Smart Manufacturing Platform integrate with? Plex Smart Manufacturing Platform connects natively to Descartes Pacejet for shipping and logistics workflows. Getting Started and Support ### What training and onboarding options does Plex Smart Manufacturing Platform offer? Plex Smart Manufacturing Platform provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference, and videos provide recorded material for self-paced review. Getting Started and Support ### What customer support options does Plex Smart Manufacturing Platform offer? Plex Smart Manufacturing Platform provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available here to describe support quality, response times, or common user frustrations, so the listed channels are the only confirmed details about its support experience. ## Features AI summary Based on 11,413 Accounting reviews Capterra data shows that buyers of accounting software rank the following features as their top priorities: - **Reporting/Analytics** (**58%** of reviewers rated this feature as critical) - **Income & Balance Sheet** (**58%**) - **Inventory Control** (**55%**) Plex Smart Manufacturing Platform includes **Reporting/Analytics**. However, it does not include **Income & Balance Sheet** or **Inventory Control**. Its **Reporting/Analytics** capability helps businesses track financial performance, review trends, and make more informed decisions based on operational and accounting data, providing teams with clearer visibility into results over time. Barcode/Ticket Scanning 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Activity Dashboard 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Shop Floor Management 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Manage and control operations that take place on the shop floor or factory floor Customizable Reports 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Forecasting 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends Multi-Location 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations Plex Smart Manufacturing Platform 72 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Capacity Planning: Determine and plan production capacity based on changing demands - Change Management: Track and monitor efficient handling of all changes/transitions - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - ERP integration: Integrate with existing ERP systems - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Food Traceability: Follows the movement of a food product and its ingredients through all steps in the supply chain - For Metal Fabrication: Software for metal fabrication - Forecasting: Form predictions based on past and present data/trends - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Predictive Analytics: Predict future data based on historical data sets - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Recall Management: Remove or recall products from the market - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipping Management: Manage and track orders being shipped to customers - Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - Training Management: Track employee/learner's progression through training programs - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 3.8 (8) Basic $3,000 Other,Per Month Value for money 3.8 (8) 3.8 Based on 8 reviews ## Integrations [ Descartes Pacejet](https://www.capterra.com/p/135375/Pacejet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (12) 3.8 Based on 12 reviews ## User reviews Overall rating 4.3 Based on 15 reviews Filter by rating 5(8) 4(5) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent AR Ajshanique R. Fundamental Skills Trainer for Stamping Automotive ### "My experience with PLEX" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 14, 2025 My overall experience with PLEX was good. It only sucked when the system was down, which made the job hard. Everything and everyone relied on the PLEX system. Pros For close to three years, I worked for a company that supplied parts to an auto manufacturing company, MAZDA TOYOTA. The PLEX system allowed us to store safety quality sheets. It showed us everything we needed to know about the Stamping and Weld Cells, such as any downtime, how many coils were being cut, how many parts were being stamped and how many being welded. We also used PLEX to print out labels for each container. PLEX also told us where each container was to be stored and where to locate them. Cons When PLEX was down, we had to manually write out labels, which was time consuming. Sometimes PLEX showed an inaccurate count, versus what we really had in storage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Thomas D. Associate Food & Beverages ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2025 My experience was great. Customer service was super helpful when I needed help. Pros I loved how easy to use and user friendly it is. Cons There is nothing that I didn't like specifically Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jacob K. Process Engineer Chemicals ### "Our Plant uses PLEX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 17, 2024 We use PLEX everyday to manage our manufacturing team. Overall very good experience. Pros Very easy to view and use the data we collect across the plant. Cons We have the older/cheaper service of plex, so I am sure the current software has more features that would be nice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sukhpreet S. Quality Dept. Mechanical or Industrial Engineering ### "PLEX Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 August 14, 2024 Overall Experience with Plex is satisfactory; build is stable. Room for improvement. Pros Seem-less integration of different modules. Cons Some of the design or features are old-school and not flexible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP David P. CTO Aviation & Aerospace ### "Stay Away from Plex" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 14, 2020 Pros We like the "all-you-can-eat" pricing model. Cons Nearly everything. Plex has nearly destroyed our company and that is not an exaggeration. Part of it I could chalk up to a poor implementation via consultant company and not having the competency on the inside to know what to ask for. Even when we tried to have a completely new implementation done by another consulting company, we could clearly see that Plex was never going to work for us. The MRP, routers and BOM's are completely disjointed making planning a very tedious task. You would think that a simple report like a costed BOM would be standard, but that doesn't exist. The management of Plex has been uninterested in addressing any of these issues (our Director of ops identified over 38 major problems) so we are actually looking to change systems, at the cost of hundred's of thousands of dollars. Switched from [pc/MRP](https://www.capterra.com/p/9550/pc-MRP/) PCMRP could not scale with our business. Alternatives considered [Infor CloudSuite Industrial (SyteLine)](https://www.capterra.com/p/143792/SyteLine/) Reasons for choosing Plex Smart Manufacturing Platform The low cost, all-you-can-eat, with unlimited users was attractive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jorge C. It Coordinator Automotive ### "Plex Manufacturing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 26, 2019 it is perfect for metal stamping companies. Pros This software was born in a metal stamping company, what makes it very unique. it has a lot of things that applies just for metal stamping companies, i really recommend this software. Cons the way it is licensing, it is very expensive, we could not justified this kind of expense. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Reid D. Senior Accountant Accounting ### "Plex Manufacturing ERP Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 9, 2018 Throughout the training and implementation phase we experienced several problems with the product that required us to call into Plex's support team (which costs money). Our shipping was disrupted early as labels were not printing correctly (despite following Plex's instructions). Several modules in the software were not set up from the get go and we had to pay for training to set them up. Overall there were numerous technical problems due to the system being inflexible and lacking common sense at times. Pros The Plex cloud-based ERP software is pretty quick and responsive. Also the accounting module has a lot of functionality. Cons The software is extremely difficult to use and requires significant user training. We experienced many technical problems (labels not working, drop ship module not allowing decimals, accounting jobs not being available for all entries, ect). As a whole the software is not flexible and could create problems for your company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Amber S. HR Manager Plastics ### "Plex is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 16, 2018 Pros The ability to track everything to do with employees and manufacturing is great. Everything in one ERP system. Cons The cons I've found with PLEX is the ease of learning where to find things and how to do things that you are wanting to do. I would consider myself pretty software savvy, but PLEX isn't as user friendly as I would like it to be. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User ### "Plex is ERP made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 10, 2018 Pros In regard to ERP, this is all you need in order to track what is being done, how long it will take, and what else is needed for the project. Cons I think the layout could have been better in terms of visual aesthetics, but I do understand why it was designed the way it was. It is very effective! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mary H. Senior Plant Manager LOG Mining & Metals ### "Cloud is the way to go. The most easy and comprehensive platform I've used." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2018 We migrated from Infor and will never look back. Plex has solved our problems in little time. Pros An easy GUI, integrated, and easily accessible from any device. At home I can generate reports and schedules. Cons Would like to see a more developed distribution framework. It's there but could be better and more efficient for all the logistics involved. The support staff takes too much time to respond but we have configured the system using their development tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/81953/The-Plex-Manufacturing-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.