--- title: "ScheduleFlex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ScheduleFlex Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/81956/ScheduleFlex/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # ScheduleFlex Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ScheduleFlex ## What is ScheduleFlex? Shiftboard is the leading provider of enterprise workforce scheduling software. Built around the hourly workforce, where scheduling, real-time communication, and change management are at the core of day-to-day operations, Shiftboard helps organizations transform their business through automation. Thousands of customers choose Shiftboard to optimize complex workforce operations, resulting in lower labor costs, increased worker productivity, and decreased employee turnover. ## What is ScheduleFlex used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/) Top alternative Featured Overall rating Based on 237 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 3% Starting price $6 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ScheduleFlex?[Manage this product listing](https://www.g2.com/products/scheduleflex/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ScheduleFlex 4.4 (237) VS. [4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $6 Per Feature, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (237) Ease Of Use 4.7 (1,144) Value For Money 4.4 (192) Value For Money 4.5 (752) Customer Service 4.4 (208) Customer Service 4.6 (830) ## ScheduleFlex alternatives [4.3 (3,080)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (96)](https://www.capterra.com/p/228475/WorkforceHub/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) [4.2 (1,152)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198579/UKG-Ready/) Highest Rated [Entire OnHire](https://www.capterra.com/p/156247/EntireHR/) [4.8 (15)](https://www.capterra.com/p/156247/EntireHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156247/EntireHR/) ## FAQs about ScheduleFlex Overview ### What problems does ScheduleFlex solve? ScheduleFlex solves multi-location and nonstandard shift scheduling, preventing double-booking and reducing phone calls, spreadsheets, and manual coverage coordination. It centralizes staff availability, assignments, open-shift claims, swaps, time-off requests, clock-ins, and schedule-change notifications. Scheduling managers, field-service coordinators, event teams, healthcare providers, and organizations with seasonal, remote, or volunteer staff benefit most. Answer based on 185 reviews Overview ### Which roles and teams benefit most from ScheduleFlex? ScheduleFlex is most used by operations managers, program directors, and coordinators who organize staff, volunteers, and recurring activities. Scheduling administrators and team leaders manage shift coverage and assignments, while event staff coordinate event schedules. Executives, owners, and presidents use it to oversee staffing plans and operational availability. Answer based on 207 reviews Overview ### What company size and specific industries is ScheduleFlex built for? ScheduleFlex is designed for organizations of any size that use dynamic workforce scheduling, especially in manufacturing, healthcare, and staffing. It fits companies that need to manage mission-critical operations and keep shift coverage organized across changing staff schedules and demanding work environments. Features and Usability ### What are the key features of ScheduleFlex? ScheduleFlex includes core scheduling, shift management, employee management, and workforce management features. Reviewers most often discuss calendar views, multi-location scheduling, open-shift posting and pickup, shift swapping, and schedule notifications. It also supports clock in/out, timecards, employee profiles, availability tracking, reporting, and mobile schedule access. Answer based on 152 reviews Getting Started and Support ### How easy is it to onboard and train a team on ScheduleFlex? ScheduleFlex offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that frontline employees, instructors, and less technical users often learn core scheduling tasks quickly. Managers and administrators generally need more time and repeated training to configure the platform’s many features, complex scheduling rules, and reporting options. Answer based on 25 reviews Getting Started and Support ### What customer support options does ScheduleFlex offer, and how do users rate the experience? ScheduleFlex offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users often describe phone and customer service staff as friendly, knowledgeable, responsive, and effective at troubleshooting. Some report delayed or overly basic responses, limited training time, and disappointing documentation or live assistance. Answer based on 21 reviews Features and Usability ### How easy is ScheduleFlex to use? ScheduleFlex provides a functional scheduling interface with color-coded shifts, desktop access, and staff communication tools. Many scheduling managers find everyday shift viewing and updates clear after onboarding, while new users and mobile users may face a learning curve, crowded screens, unclear controls, and extra clicks for schedule changes. Answer based on 40 reviews Features and Usability ### How well does ScheduleFlex support teams? ScheduleFlex helps organizations organize teams, assign access levels, and communicate schedule updates to staff and volunteers. Administrators value group-based scheduling, member profiles, and responsive assistance with custom requests. Some larger organizations find team setup and navigation time-consuming, and a minority report delayed or limited answers when resolving technical problems. Answer based on 34 reviews Features and Usability ### How good is the ScheduleFlex calendar view? ScheduleFlex offers calendar views that help staff and managers see shifts, open opportunities, team coverage, and event details. Users value weekly and monthly scheduling, shared visibility, printing, and calendar exports. Some teams find monthly layouts crowded, want clearer colors and expanded details, and report occasional issues with filtering or external calendar downloads. Answer based on 33 reviews ## Features AI summary Based on 16,930 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) ScheduleFlex includes **Real-time Scheduling** and **Calendar Management**, giving teams up-to-date schedule visibility and a clear way to organize appointments and availability. However, it does not include **Booking Management**. Instead, it offers other highly rated features, such as **Mobile Access** (**56%**) and **Online Booking** (**53%**), which help businesses manage schedules on the go and let customers book services more easily, providing teams with better flexibility and faster scheduling workflows. Real-time Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Calendar Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Employee Profiles 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Employee Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability ScheduleFlex 85 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Float Pool Management: A group of full and part-time employees who work in differing healthcare positions - For Staffing Agencies: Software addresses specific needs of staffing agencies - Forecasting: Form predictions based on past and present data/trends - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Leave Tracking: Manage and track employee attendance - Messaging: Communicate using messages within the system - Messaging/Shift Dispatching: Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Online Scheduling: Track and organize online shifts - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Temporary Staffing: Software addresses specific issues of agencies that provide temporary workforce to their clients - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.3 (234) 4.3 Based on 234 reviews ## Pricing Value for money 4.4 (192) Basic $6.00 Per Feature,Per Month Value for money 4.4 (192) 4.4 Based on 192 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (208) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (208) 4.4 Based on 208 reviews ## User reviews Overall rating 4.4 Based on 237 reviews Filter by rating 5(117) 4(104) 3(10) 2(2) 1(4) Mentioned topic Sorted by most recent JG Jayden G. Engineer’s Perspective Computer & Network Security ### "Engineer’s Perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 6, 2022 Very convenient and accurate Pros The ability to edit quickly and accurately Cons Some aspects are harder to find to use in the app Switched from [Schedule Builder Online](https://www.capterra.com/p/234994/Schedule-Builder-Online/) Had more useful software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Math Teacher E-Learning ### "Good way to schedule shifts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 8, 2022 Overall a good way to manage shifts/scheduling Pros I like that you can easily see your shift time and day in this software. I like that you can change the view to see the entire team's scheduling and make adjustments accordingly. I like that you can pick up shifts easily in this software and customize different types of shifts Cons Setting availability is a bit difficult in this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Shari H. Independent Contractor Retail ### "Shiftboard Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 1, 2022 Pros I love that I can go in and schedule my own hours and put up commits on the tradeboard if they cannot be honored. I also like that I can go into the tradeboard section and take commits if I want to work them at any time of day. Cons I do not like that it sometimes goes under maintenance and does not allow me or sometimes others to set hours or take commits for a long period of time. That is not convenient for business owners or independent contractors when they are trying to grow their invoicing and their businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Tiffany A. Site Manager Staffing and Recruiting ### "Almost too customizable" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 27, 2021 Once you have a handle on it, it is an EXTREMELY useful tool for a manager to have. Customizing/designing your company or teams unique Shifboard experience is a daunting task, and training new users is a lengthy process. BUT if you have the bandwidth to take on those two things, it is an investment worth making. Pros You can pretty much do anything with Shiftboard. Ideal for managers with a large number of working employees and/or managing complex shift schedules. Also great for mass communication with all employees or specific groups. Flexible scheduling - manager can assign shifts and/or employees can sign up to work shifts. Employees can use Shiftboard to request time off, call in sick or give up a shift and it will automatically notify all other active employees assigned to that same team that a shift is up for grabs. You can also upload shift schedules from Excel into Shiftboard. Cons SO MANY OPTIONS - it can get really confusing and convoluted and is really complicated to learn/train new users (even when you are pretty tech-savvy). Employees have to opt-in for text messaging on their end (and I understand why, it is just frustrating) or you cannot text them through Shiftboard. It is very particular in it's functionalities - if any step (even as small as checking an optional box is not checked) in any given process is missed/incorrect, the entire schedule will be off, and you won't know until you finish and look at the calendar. Then you have to go back in and figure out what went wrong. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Anthony D. Call Center Representative Public Relations and Communications ### "Nice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2021 Pros I liked that I could log in and see all my info. Cons No answer. Everything was on point with the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tesa H. ceo Consumer Services ### "Very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 11, 2020 It is an awesome program to get on and pick your days fast and be done Pros I like that I can go into the program and pick the days and hours I want to work and submit and it is done. Cons I think it would be better if I can click the entire month on the calender at one time, instead of week by week. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HG Heather G. Director of Website Production Entertainment ### "ScheduleFlex helps make scheduling easier...once you learn how to use it! " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 22, 2020 ScheduleFlex is helpful with keeping multiple departments scheduled and staffed. It makes it easy to communicate schedule updates. The mobile interface could be better since so many users access via phone or tablet but it isn't a dealbreaker. Overall good product once you learn how to use it! Pros Once you have learned the software, schedules are easy to set up and change. You can also easily access the information on different platforms so it can be communicated quickly. Cons The interface does have a bit of a learning curve and takes a little bit to get used to. Overtime and holiday tracking are not automatic which would also be very helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sean C. Manager Events Services ### "Shift management for events and beyond" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 16, 2020 Once the software is set up for a particular department, the management of shifts and teams is made much easier. Pros I like that staff within certain roles are able to trade shifts within Shiftboard without going through management. Cons The software can be a bit tedious to set up. Likewise if you bulk upload your shifts then removing or changing one of them can be difficult without changing the rest. Reasons for choosing ScheduleFlex From a user point of view I like the lack of ads, the clean views, the ease of shift signup and trading shifts. From a management point of view I like the ability to set roles so that people can sign up for certain shifts that fall within a certain role and also trade shifts within that role. The ability to print shifts by person, by day, and see various views is very helpful as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HA Hakobyan A. Risk Manager Gambling & Casinos ### "Shiftboard" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 15, 2020 Overall very useful app for shift workers also for management. Pros It is simple and shows all the shift times names etc. It is very useful creatively made software. It helps to figure out the workers shift times mainly. Cons Not so popular these days but still getting more and more users, however I do not consider this as a con. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Ashley T. Cna Hospital & Health Care ### "Shiftboard" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 8, 2020 I like it alot I will tell my coworkers about it and reccomend. Pros So I like this to help me schedule my staff . Helps ke organize who needs different days and vacations and what times they can work Cons Sometimes it glitches and I have to start all over again. It takes for ever to load or open. Glitches out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/81956/ScheduleFlex/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [UKG Ready vs ScheduleFlex](https://www.capterra.com/compare/81956-198579/ScheduleFlex-vs-UKG-Ready)