# Page 4 | ScheduleFlex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is ScheduleFlex the right Scheduling solution for you? Explore 237 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81956/ScheduleFlex/reviews --- ScheduleFlex 4.4 (237) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of ScheduleFlex ## Showing most helpful reviews Showing 76-100 of 237 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DD Donley D. Captain Law Enforcement Used the software for: 2+ years ### "Shiftboard has streamlined our scheduling process, saving us a significant amount of time." October 20, 2017 5.0 A significant reduction in the time and effort needed to get the necessary information to the right people and get their response to schedule events. Pros The quick and easy notification and access to those using it has made the scheduling process a much less cumbersome process. Cons Editing events and personnel working these events can be a little tricky at times. The learning curve for this was a little linger than anticipated. Review Source PK Patti K. Program Director Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use. Very functional and visual. " October 12, 2017 4.0 Ease of scheduling. Negative = the app is not user friendly. Pros The ability to add multiple shifts at once. It is easy to bulk load shifts for several months at a time. It is also easy to delete multiple shifts at a time. Cons The email settings are obnoxious. The receipt of multiple emails from multiple people is overwhelming. I know that can be modified from the user end, but it is still obnoxious. Review Source HS Heather S. Coordinator Used the software for: 2+ years ### "Great software. Very versatile!" February 14, 2018 5.0 Easy tracking, broadcasting, reporting, and sign ups. Pros The functionality is very adaptable. Customer Service is great to work with and quickly answers questions and concerns. Cons There are reports that would be helpful but after mentioning almost every other month for the past year they are on the road map. There were some issues with the app that were frustrating to users but have been corrected. Review Source JG Jesse G. Manager Security and Investigations Used the software for: 1-2 years ### "Robust features but needs a better UI" November 20, 2018 5.0 Pros Has lots of great features and report capabilities for the money. Can be easy to use once you get the hang of it. Cons Could use better support and training videos on the features. I had to figure a lot of things on my own through trial and error. Can be overwhelming at first but once you get used to the features and shortcuts it becomes easier Review Source CA Crystal A. RN Professional Training & Coaching Used the software for: 2+ years ### "Product Review" June 4, 2019 5.0 Pros The software is fairly easy to use and intuitive for our instructors. There is not a lot of need for in-services. Cons The layout is difficult to read as you get more teams and timeslots. Review Source JH Jack H. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Staff Management Software that Makes Life Easy" November 8, 2016 5.0 Before using Shiftboard, life was hectic and scheduling was a mess. Shiftboard allowed us to grow without the headache of scheduling hundreds of staff across multiple locations of our business. On top of that, every time I call customer support, they help me with every question I might have. We could not be more satisfied with Shiftboard's platform! Pros Saves my business/staff headache. Reduces the cost of staff scheduling. Cons Could have a better mobile app. Review Source RM Randy M. Building Services Supervisor Education Management Used the software for: 2+ years ### "Overall a good program" November 8, 2016 4.0 It does work well. I like the bulk upload feature. I didn't find the app for the phone helpful. They still have not corrected the fact that every time I update or go back and forth between weeks, why the order that the people are displayed changes. Pros The flexibility of views. The ease of changing and adding shifts Cons The fact that it changes the order that the people are in every time it reloads or changes weeks Review Source MJ Melita J. Field Trip Specialist Used the software for: 1-2 years ### "Awesome" March 13, 2018 5.0 IT WORKS!!!!!!!!!!!!!!!!!!!!!!!!! Pros It's easily friendly,and it's awesome product to use for your schelling. Our bus driver love this product as well. They are able to check the field trip without going on the computer at home or in the office. They all have downloaded the app to their phone, which has become such a joy for them as well as for myself. Cons Not enough color on the calendar. I would love to have a least one more color the calendar. But its not a deal breaker for me not to use the software. Review Source VR Verified Reviewer Student Staffing Coordinator Used the software for: 6-12 months ### "Shiftboard is pretty easy to use, although there some activities that are quite complex and tiresome" February 19, 2018 4.0 We were able to schedule staff easily for events. We also received less email for shift signups ever since we switched to shiftboard. Pros I like how you can contact support with ease and the speed at which support gets back to you. I also like the interface. It is interactive and the colors make using shiftboard easy and enjoyable. Cons I do not like how one has to contact site manager to make certain changes on shiftboard. It almost limits the actions and changes I can make, as a manager. Review Source AM Amy M. CAtering Administrative Assistant Food & Beverages Used the software for: 1-2 years ### "Shiftboard has changed our business." November 30, 2016 4.0 Before Shiftboard our student wait staff signed up for shifts manually. Unfortunately they often forgot they signed up for a shift. Now they sign up have a central place to sign up, see their shifts, and they get reminders sent to their email. Plus I can communicate to the whole group at once. Last minute change in count and I can get more wait staff with one broadcast message. Pros Too many to list Easy to use, can see all my events/staff in one place etc. Cons Would like to be able to manage the trade feature on the daily instead of the whole shift from the creation of the event. Review Source VS Victoria S. Team Lead Used the software for: 2+ years ### "It has always been great working for me." October 17, 2017 5.0 I can see all of my agents shifts at once. Love it!! Pros Everything has always showed accurate to me. I let my team member know to always keep any eye on their shiftboard as it is in their own timezone and can help no call no shows. Cons I have agents that say they have some issues with seeing their shifts or the load time it takes when picking shifts. Review Source JT John T. Shift Administrator Public Safety Used the software for: 1-2 years ### "Has worked great for our needs." October 14, 2017 4.0 I don't have to man a white board in an office with the monthly shifts on it. I get very few phone calls from firemen with issues. When I do it is usually there error. Pros Easy to sign up or cancel shifts. Easy access from computer, phone, tablet, etc. As an administrator I have had little problems. Cons Wish people could "not" be able to sign-up after shift starts or not after the shift was an hour old. Be sides accidents sometimes people will sign-up for a shift after it was over and they didn't really do the shift. Review Source TR Terrie R. Photographer Used the software for: 2+ years ### "Shiftboard is pretty straight forward and easy to use. " October 17, 2017 4.0 Pros The mobile app is the biggest pro for users who are on the move. The ability to export your schedule in any existing calendar and printing are a plus. Cons The interface seems a little to "bare bones" in the calendar view. Some work on making the interface buttons and selections easier to navigate would be helpful. Review Source LS Lydia S. Volunteer & Publications Specialist Medical Practice Used the software for: 2+ years ### "Love our Shiftboard!!" November 9, 2016 5.0 I've been using Shiftboard for a little over 3 years now and absolutely love it! I love the 'real person' customer service the most. When I do have an issue, I can make a phone call and a person answers and helps me. I also love the training videos that are available. It really helps with new users. We are very pleased that we changed over to Shiftboard. Thanks Pros My favorite thing is that when I do post an event, the volunteers receive an email immediately. They don't have to remember to look at the calendar to see if I've posted something. It is much easier for them. I recommend it all the time. Cons I honestly can't think of anything I don't like. I have had challenges getting around the reports, but the problem is me, not the report. Review Source KS Katie S. Account Manager Veterinary Used the software for: 1-2 years ### "Shiftboard's scheduling functionality is reliable and easy to use overall." October 16, 2017 3.0 Pros The self service scheduling aspect has been great for our needs. It allows our clients and our employees to post and pick up shifts with minimal managerial oversight. Cons The ability to automatically email our clients (coordinators) when their shifts are filled. The inability to get this information to them in an automated message has been very detrimental. Would like to improve the functionality of the app to make it more user friendly for our management team. Review Source AB Andrew B. Residential Supervisor Hospital & Health Care Used the software for: 1-2 years ### "I have had a very positive experience with the program." October 12, 2017 4.0 We are able to see all of our sites and appropriately rearrange staff to benefit the entire organization. Pros I appreciate the different views that are available. I also like that the support team is willing to work with our organization to make the software better fit our needs. Cons There are a few small improvements that I would like to see, such as the ability to click on someone's name and it will take you to their profile and an easier way to switch a staff from one site to another. Review Source AM Allison M. Relief Director Mental Health Care Used the software for: 2+ years ### "Great help for scheduling " November 30, 2016 4.0 Mostly I like using Shiftboard. I am sometimes frustrated by the limits set by the system, I would like to be able to limit people able to remove conflict and OT limits. I would to be able to add and change tabbed items in the profile. Pros The ability to share information about relief staff. Cons Some of the limits set on what the system administrator can do. Review Source PP Patricia P. Patient Care Facilitator Hospital & Health Care Used the software for: 2+ years ### "Shiftboard was very easy to use as a manager and a staff member. " February 19, 2018 5.0 Pros Shiftboard allowed a lot of flexibility with scheduling and incentive pay. The weekly shift view was excellent to look and see open shifts and needs. Cons Creating a template every time we got ready to release a schedule. It would have been easier to build the template and roll it out every 6 weeks. Review Source RR Rosunde R. Phlebotomist/Biometric Screener Health, Wellness and Fitness Used the software for: 2+ years ### "Shiftboard makes it much easier than the previous scheduling software." October 12, 2017 4.0 Ease of scheduling, accepting shifts and entering time cards. Pros Signup is more of an ease. Once you accept the shifts they're yours! The unconfirmed feature is also a plus! Cons Would be better if payroll could be done through the time card feature! Not all companies affiliated with Shiftboard use this feature. Review Source LN Lisa N. Instructional Assistant Education Management Used the software for: 2+ years ### "We Love It!" November 30, 2016 4.0 We are non profit educational program who searched long and hard for this type of program. Shiftboard turns out to be one of the very few of its kind and we absolutely love it! Great program! Great Value! Super Customer Service! Pros Secure and user friendly. Great value. Excellent customer support and service Cons Mobile application needs work Review Source CK Comfort K. Program Manager Used the software for: 2+ years ### "Always accessible, easy to use " October 13, 2017 5.0 Ease of use when the need to access shift any time of the day or night arise. Opening shiftboard and navigating on my desktop of mobile device simultaneously with ease. Pros Adding and deleting shifts. I also enjoy the ability to access shiftboard form my mobile device where ever I am when dealing with staffing issues. Review Source JA Josh A. Operations Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Have been using for 2 years and love the flexibility " October 13, 2017 5.0 The online schedule with email reminders. Pros The online and emailing of shifts . I also like the flexibility of allowing employees access to their schedules Cons Wish the time clock feature would be better. Able to tell where someone punched in . Would like more options on the app program Review Source AB Andrea B. Program Director Used the software for: 1-2 years ### "I find shift board very helpful it helps me keep track of my busy schedule." October 16, 2017 5.0 Pros I prefer the easy entry of shifts when I have so many shifts to cover. I can access my schedule at anytime and see who has picked up shifts at my program. It saves me a lot of phone calls to relief staff. Time is valuable and I don't have a lot of time to spend on schedule. Shift board makes it easy. Cons I like the software. The issue is getting staff added to my shift board as relief fast, but that is an internal issue. Review Source SAC Shelly Ann C. Program Manager Non-Profit Organization Management Used the software for: 6-12 months ### "I like the simplicity of being able to search the staff shifts and also easily confirming their hour" October 16, 2017 4.0 The online and email of shift and also the flexibility of allowing the staff to access their schedule. Pros Easy to use, and I also like the color base design which helps to indicate the shift assigned to staff. The clean graphics and visual allows me to see clearly the available shifts and also to contact my staff and also for my staff to contact me as necessary. I can access shift-board from any mobile phone which is very helpful when dealing with staff issues. Cons Time clock is a bit of an issue for the staff, majority of time it give problems and staff is unable to clock in or out of their shift. Review Source MC Monica C. Scheduler Used the software for: 2+ years ### "Shiftboard has made my job so much easier." October 12, 2017 5.0 Pros It is absolutely wonderful to be able to access anywhere with internet. I can travel from different locations and continue working. Cons We've trouble with the app for the program. It doesn't have all the functions needed as online, so we just utilize the online form. Review Source Similar Products Featured