# Page 8 | ScheduleFlex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is ScheduleFlex the right Scheduling solution for you? Explore 237 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/81956/ScheduleFlex/reviews --- ScheduleFlex 4.4 (237) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of ScheduleFlex ## Showing most helpful reviews Showing 176-200 of 237 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HW Heni W. Used the software for: ### "Shiftboard is Fantastic!" October 17, 2016 5.0 My experience with Shiftboard started when information from one of our four accounts was intentionally deleted by one of our employees. Tech Support "talked me off the ledge" as they recovered as much of the information as they could and then walked me through every step of rebuilding that account. No question was ever too trivial and they provided me with all the support we needed to get that account back up and running. We have just added three new accounts as more departments within our organization are deciding to use Shiftboard to manage their scheduling and communication. It's a program that is very user friendly and the Shiftboard staff are always professional, courteous and quick to respond to questions. If you are considering a scheduling program, I highly recommend that you choose Shiftboard! Review Source AT Andre T. Volunteer Manager Used the software for: 1-2 years ### "Great and Speedy Service" September 15, 2016 5.0 The support team was great at making every adjustment we need to our registration form. It is encouraging as I am still learning all the things this system offers and I am confident I will have someone to assist me at all times, should I encounter something I am unfamiliar with. Pros Covers all types of workforces, projects, events and all the different aspects of organizing a workforce. Running an event with volunteers, it was great to find a platform that integrated the registration process with scheduling and allowed for easy organizing of different teams. Cons I would like if certain aspects, such as the registration form, could be more customizable and that the user could edit it themselves. Review Source MB Marissa B. Customer service representative Outsourcing/Offshoring Used the software for: 6-12 months ### "Shiftboard" December 15, 2018 5.0 Pros I like that Shiftboard shows you all of the available positions for scheduling. Cons We schedule using the List option. I dislike that once you choose your hours for a certain day, it doesn't take you to the next day. There's a lot of back and forth. Review Source JK Joseph K. EMT Used the software for: 1-2 years ### "Shiftboard has allowed me to schedule work related tasks easily and quickly." October 12, 2017 4.0 Pros It has made my personal and professional life easier and more flexible. I'm a very organized person and it has made me even more so by organizing my work events and shifts. Cons There are some functionalities of the software and website that could be smoothed out and made easier to use. Review Source CT Chevella T. Retired/General Treasurer Used the software for: 2+ years ### "Ease of use." October 16, 2017 5.0 Pros I like mostly that the site is easy and user friendly. No trouble getting around in the site. Response from selection is quick. Review Source CJ CLEOLA J. residential trainer Hospital & Health Care Used the software for: 6-12 months ### "PLEASANT" November 5, 2017 5.0 OPPORTUNITY TO TEAM BOND AND ASSIST OTHERS Pros EASY, KEEPING UP WITH STATUS AND AVAILABILITY, PRACTICAL USE AND PLANNING MAKES FOR EFFICIENT TIME MANAGEMENT Cons SLOW, BUT EFFECTIVE, FOUND IT USEFUL, AND PROVIDES OPTIONS AND RESOLUTION OF ISSUES OF POSSIBLE COMMITMENT BUT IS NOT ALWAYS THAT FLEXIBLE Review Source HG Heather G. Director of Website Production Entertainment Used the software for: Less than 6 months ### "ScheduleFlex helps make scheduling easier...once you learn how to use it! " September 22, 2020 4.0 ScheduleFlex is helpful with keeping multiple departments scheduled and staffed. It makes it easy to communicate schedule updates. The mobile interface could be better since so many users access via phone or tablet but it isn't a dealbreaker. Overall good product once you learn how to use it! Pros Once you have learned the software, schedules are easy to set up and change. You can also easily access the information on different platforms so it can be communicated quickly. Cons The interface does have a bit of a learning curve and takes a little bit to get used to. Overtime and holiday tracking are not automatic which would also be very helpful. Review Source pB patrick B. team leader Used the software for: 1-2 years ### "liked it " October 16, 2017 4.0 Pros nice and easy to use , practical and simple . made it easy to assemble new members and find last years team and re add them to this year Cons need a few more questions for vetting , we had a few non crossfitters make it in the team and they were shocked and didn't expect the heavy work loading at times Review Source RR Ro R. Used the software for: ### "Great Scheduling Software" November 8, 2016 4.0 This userface is easy to use for both managers and employees (in my case, student workers). I can easily schedule my student workers or allow them to pick up what shifts I want listed as available. I haven't had much luck with the auto-assign feature as it's just easier for me to have a list from my workers to manually input. But the assign and pickup features work well enough for my needs. The one con I see is that Shiftboard won't let you click on multiple slots (of different times and days) to mass assign, like how you can click on multiple cells in a spreadsheet and make one bulk change. Otherwise, my unit has benefited well from switching over to Shiftboard, to the point that I usually introduce and train other units in our organization to Shiftboard. Review Source SM Scot M. Freelance Photographer Photography Used the software for: 1-2 years ### "Applications is great for scheduling jobs." October 12, 2017 5.0 Easily schedule events Pros Very easy to use application. Like to be able to see specific teams only. Multiple views to be able to see your schedule. Cons Not too much that I do not like about the application. Sometimes events do not show enough information. Review Source Sergio Eduardo R. Miembro fundador del comité de Innovación Automotive Used the software for: Less than 6 months ### "Incredibly useful and powerful once you get the hang of it" August 10, 2018 4.0 Pros It is such a powerful solution to scheduling/program needs, way better than lots of spreadsheets. Cons Steep learning curve, and I believe that a little polishing on the interface would be really good. Review Source JN Jessica N. Insurance Specialist Medical Practice Used the software for: 6-12 months ### "Shiftboard is just Okay" December 3, 2018 4.0 We were not impressed with the Shiftboard App. We have better success when using it on our desktop office computers. Pros I like the ability to check my schedule and hours online. Cons The App is not very user friendly. The desktop version is much easier to use. Review Source SS Scott S. Used the software for: ### "Gets the job done" April 12, 2017 4.0 MLB Network implemented Shiftboard 3 or 4 years ago as a way to improve on the Excel-based schedules of the past. While it is an improvement there, it does not talk directly to our time and attendance software, and thus has required some redundant work for our scheduling. Shiftboard is web-based, and has a mobile app, both of which are essentials for our 24/7 work environment. While Shiftboard's user interface isn't the easiest, it is good, and certainly gets the job done. Review Source aM angela M. Supervisor Retail Used the software for: 1-2 years ### "Shiftboard review" December 12, 2018 5.0 Pros I love Shiftboard's employee management and scheduling tools, and it's ease of use. This is a wonderful workforce management solution ideal for any shift-based business and I highly recommend trying it out. Cons I have no negative comments about Shiftboard. Review Source LH Lisa H. Admin Medical Practice Used the software for: 6-12 months ### "Easy to use! " October 12, 2017 5.0 Seeing my work schedule Pros That I can easily view my schedule and see when my other coworkers are in or out. It is helpful to use when requesting time off. Cons That I can not look back at my clock in and clock out times as an employee. I would like to be able to go back and see times and be able to send request to my HR to fix times from the program if needed to be. Review Source BL Bette L. Volunteer Manager Used the software for: ### "Features/recommend SB" July 8, 2009 4.0 As a nonprofit organization we find SB to be most suitable for the scheduling of volunteers, doing exactly what it is designed to do. Pros creating/scheduling shifts ease of updating files/records automated reminders/welcomes/etc. tracking hours photo capability document uploading/linking retroactive scheduling/changes confirmations and reminders of shifts uncomfirm, change, delete, reassign capability Cons volunteers unable to see ALL shifts/events - Shiftboard has been working to resolve that issue. more versatile reports for tracking hours Review Source SE Sean E. Used the software for: ### "Great for scheduling but poor customer service" November 8, 2016 4.0 My company has been using Shiftboard for about two years to schedule teaching shifts at our organization. We also use it for our employees to log timecards based on those shifts. This summer Shiftboard upgraded to a new version, which unfortunately introduced some errors into the timecard system, making it impossible to process or approve timecards or even see what shifts employees have logged. This has made it very difficult for us to process our payroll. We have submitted multiple help requests through their system with no response over the last few months. Unfortunately there isn't even a phone number listed for customer support after you log into the system. Review Source SH Stacy H. Vice President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Pleased with transition" September 27, 2016 4.0 We recently changed our scheduling software for drivers and call center staff. Shiftboard has been an easy transition. They have customized the features I need and seem to find a solution for any workaround to get me by. So far, 3 weeks in, I am very satisfied. Pros The customization of most of all my needs. Cons Does not allow you to text assignments to individuals. Review Source LN Leland N. Tasting Room Associate Used the software for: 1-2 years ### "Clean, efficient, straight-forward, simple, and sweet." October 13, 2017 5.0 Pros It's very easy to use, clean graphics and visuals, and allows me to see available shifts, as well as contact my manager or co-workers as necessary. Review Source KO Kelly O. Tech Facilitator Used the software for: 2+ years ### "It is easy to use!" October 12, 2017 5.0 Easily pick shifts that are convenient for me. Pros Easy to see my shifts. I like the calendar format and the ability to see who else is signed up for shifts. Review Source NB Nicole B. Office Manager Used the software for: Less than 6 months ### "Has narrowed down our options" April 12, 2018 4.0 Pros It has brought the concept of multiple systems to one place, eliminating the need for more than one program. Cons It is hard to get used to, and the set up is tricky. It's a lot of trial and error to get things set up the way you want them to but customer service is great at answering questions. Review Source LW Laurie W. Volunteer Entertainment Used the software for: 2+ years ### "I think shiftboard is very easy to use to maneuver around" October 16, 2017 4.0 Pros It is very easy to pick up the shifts that I want. I also can go back other months and see what I worked to make sure that I am on track with my hours. Cons Sometimes it locks up if I am trying to pick up a shift that someone else is always trying to pick up. I then can't get a shift on that day so I have to go to another day. Review Source CW Charles W. Crew manager Used the software for: 1-2 years ### "I've used Shiftboard the last couple years for SXSW" February 21, 2018 4.0 Easy for organizing a crew and assigning volunteers to shifts Pros It is pretty easy to schedule shifts for our crew. I like the reports we can run to check hours for volunteers. Review Source MH Michelle H. Program supervisor Non-Profit Organization Management Used the software for: Less than 6 months ### "Love the program. Works for all our needs." February 13, 2018 5.0 It benefits the company by having more accurate payroll. The staff like to be able to access their schedules from home. Pros Very easy to learn and use! The program was very easy to teach the staff how to use. Love that I can check from home if the staff have clocked in for their shifts. Review Source CC Chris C. Lead Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "Pretty straight forward tool" February 13, 2018 4.0 Pros This tool was pretty easy to learn and teach some of my team members how to use. Easy for our users to navigate through. Cons Update for Shiftboard could have come quicker. There was some information you would need to input that always wasnt easy to obtain. Review Source Similar Products Featured