--- title: "ScheduleFlex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ScheduleFlex Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/81956/ScheduleFlex/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # ScheduleFlex Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ScheduleFlex ## What is ScheduleFlex? Shiftboard is the leading provider of enterprise workforce scheduling software. Built around the hourly workforce, where scheduling, real-time communication, and change management are at the core of day-to-day operations, Shiftboard helps organizations transform their business through automation. Thousands of customers choose Shiftboard to optimize complex workforce operations, resulting in lower labor costs, increased worker productivity, and decreased employee turnover. ## What is ScheduleFlex used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/) Top alternative Featured Overall rating Based on 237 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 3% Starting price $6 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ScheduleFlex?[Manage this product listing](https://www.g2.com/products/scheduleflex/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ScheduleFlex 4.4 (237) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $6 Per Feature, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (237) Ease Of Use 4.7 (1,145) Value For Money 4.4 (192) Value For Money 4.5 (753) Customer Service 4.4 (208) Customer Service 4.6 (831) ## ScheduleFlex alternatives [4.3 (3,081)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (96)](https://www.capterra.com/p/228475/WorkforceHub/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) [4.2 (1,153)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198579/UKG-Ready/) Highest Rated [Entire OnHire](https://www.capterra.com/p/156247/EntireHR/) [4.8 (15)](https://www.capterra.com/p/156247/EntireHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156247/EntireHR/) ## FAQs about ScheduleFlex Overview ### What problems does ScheduleFlex solve? ScheduleFlex solves multi-location and nonstandard shift scheduling, preventing double-booking and reducing phone calls, spreadsheets, and manual coverage coordination. It centralizes staff availability, assignments, open-shift claims, swaps, time-off requests, clock-ins, and schedule-change notifications. Scheduling managers, field-service coordinators, event teams, healthcare providers, and organizations with seasonal, remote, or volunteer staff benefit most. Answer based on 185 reviews Overview ### Which roles and teams benefit most from ScheduleFlex? ScheduleFlex is most used by operations managers, program directors, and coordinators who organize staff, volunteers, and recurring activities. Scheduling administrators and team leaders manage shift coverage and assignments, while event staff coordinate event schedules. Executives, owners, and presidents use it to oversee staffing plans and operational availability. Answer based on 207 reviews Overview ### What company size and specific industries is ScheduleFlex built for? ScheduleFlex is designed for organizations of any size that use dynamic workforce scheduling, especially in manufacturing, healthcare, and staffing. It fits companies that need to manage mission-critical operations and keep shift coverage organized across changing staff schedules and demanding work environments. Features and Usability ### What are the key features of ScheduleFlex? ScheduleFlex includes core scheduling, shift management, employee management, and workforce management features. Reviewers most often discuss calendar views, multi-location scheduling, open-shift posting and pickup, shift swapping, and schedule notifications. It also supports clock in/out, timecards, employee profiles, availability tracking, reporting, and mobile schedule access. Answer based on 152 reviews Getting Started and Support ### How easy is it to onboard and train a team on ScheduleFlex? ScheduleFlex offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that frontline employees, instructors, and less technical users often learn core scheduling tasks quickly. Managers and administrators generally need more time and repeated training to configure the platform’s many features, complex scheduling rules, and reporting options. Answer based on 25 reviews Getting Started and Support ### What customer support options does ScheduleFlex offer, and how do users rate the experience? ScheduleFlex offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users often describe phone and customer service staff as friendly, knowledgeable, responsive, and effective at troubleshooting. Some report delayed or overly basic responses, limited training time, and disappointing documentation or live assistance. Answer based on 21 reviews Features and Usability ### How easy is ScheduleFlex to use? ScheduleFlex provides a functional scheduling interface with color-coded shifts, desktop access, and staff communication tools. Many scheduling managers find everyday shift viewing and updates clear after onboarding, while new users and mobile users may face a learning curve, crowded screens, unclear controls, and extra clicks for schedule changes. Answer based on 40 reviews Features and Usability ### How well does ScheduleFlex support teams? ScheduleFlex helps organizations organize teams, assign access levels, and communicate schedule updates to staff and volunteers. Administrators value group-based scheduling, member profiles, and responsive assistance with custom requests. Some larger organizations find team setup and navigation time-consuming, and a minority report delayed or limited answers when resolving technical problems. Answer based on 34 reviews Features and Usability ### How good is the ScheduleFlex calendar view? ScheduleFlex offers calendar views that help staff and managers see shifts, open opportunities, team coverage, and event details. Users value weekly and monthly scheduling, shared visibility, printing, and calendar exports. Some teams find monthly layouts crowded, want clearer colors and expanded details, and report occasional issues with filtering or external calendar downloads. Answer based on 33 reviews ## Features AI summary Based on 16,930 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) ScheduleFlex includes **Real-time Scheduling** and **Calendar Management**, giving teams up-to-date schedule visibility and a clear way to organize appointments and availability. However, it does not include **Booking Management**. Instead, it offers other highly rated features, such as **Mobile Access** (**56%**) and **Online Booking** (**53%**), which help businesses manage schedules on the go and let customers book services more easily, providing teams with better flexibility and faster scheduling workflows. Real-time Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Calendar Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Employee Profiles 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Employee Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability ScheduleFlex 85 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Float Pool Management: A group of full and part-time employees who work in differing healthcare positions - For Staffing Agencies: Software addresses specific needs of staffing agencies - Forecasting: Form predictions based on past and present data/trends - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Leave Tracking: Manage and track employee attendance - Messaging: Communicate using messages within the system - Messaging/Shift Dispatching: Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Online Scheduling: Track and organize online shifts - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Temporary Staffing: Software addresses specific issues of agencies that provide temporary workforce to their clients - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.3 (234) 4.3 Based on 234 reviews ## Pricing Value for money 4.4 (192) Basic $6.00 Per Feature,Per Month Value for money 4.4 (192) 4.4 Based on 192 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (208) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (208) 4.4 Based on 208 reviews ## User reviews Overall rating 4.4 Based on 237 reviews Filter by rating Counts reflect reviews available in this feed. 5(117) 4(104) 3(10) 2(2) 1(4) Mentioned topic Recent reviews first, then most helpful ME Music Editor, Contractor, Brand Ambassador Music Editor, Contractor, Brand Ambassador Used the software for: 3-5 years ### "Scheduling Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2018 One of the contracting companies that I work with use Shiftgig as their means of scheduling and since then I have come across other companies that use it as well. Pros It is so easy to navigate and use this software. As a user I am able to sign up, sign in and message if needed for shifts (I can also accurately see my hours worked). Cons I have yet to have a problem with using this software so I have no cons to give. DO Director Of Security Director Of Security Used the software for: Less than 1 year ### "Adequate, but has room for improvement." 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 14, 2018 Overall, it is a passable scheduling tool. Having worked with Deputy previously, I am finding the overall user experience somewhat disappointing. Since the program is not integrating with our payroll system at this time, I am reviewing it solely on the grounds of it's use as a tool for communicating schedules to my staff, and keeping track of who I have working. In this respect it is just adequate. If changes to shift dates/times/employees are made on short notice, the available schedule visualizations and inelegant user interface make it more frustrating and time consuming to change or delete a shift than it is worth, and the lack of an effective visual representation of the schedule from the employee side means it isn't used as often as I'd like. I often end up using text messages and email to communicate changes instead. Their willingness to work with my company's billing (Net 60) is greatly appreciated, and this flexibility should be a major selling point for larger organizations. Pros \- Cost effective. - Shiftboard accounts receivable is willing to work with you on billing times. - Good array of features and tools. - Very good features for bulk assignments and automated help generating a schedule. (Good for large organizations or new sites needing a schedule generated.) Cons \- Visualizations available for the calendar leave something to be desired. - Interface and controls are not the most user friendly I've seen. - Help documentation and live customer assistance is disappointing or non-existent. - Glitches and uncooperative UI elements have occurred more often than I'm used to. NE Newsletter editor Newsletter editor Used the software for: 3-5 years ### "Works much better on a computer than mobile version. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 13, 2017 easy to coordinate schedules from multiple groups and multiple events Pros Intuitive to use, simple layout. The calendar view makes it easy to check out all of the events for groups at a glance. The shared view makes it easy to check who has signed up for an event. Cons At time the software bogs down, especially at time of high usage. Mobile use is difficult since the page layout makes it difficult to read and navigate between the sections easily. Brianna P. Residence Hall Director Used the software for: 1-3 years ### "Helpful for scheduling" 4.0 January 6, 2020 Shiftboard is extremely helpful for scheduling people, especially with larger groups where people might be scheduled in many different locations. Shiftboard has helped us with efficiency in scheduling and ability to easily make changes to shifts, people assigned, etc. when needed. Pros \-there is both a website and an app -ability to sort by person scheduled, location, etc. Cons \-not very visually good looking- would look nicer if blocks of shifts were put into a grid to matchthe time of shift along each column -app can be difficult to navigate Kenric D. Healthcare Recruiter Used the software for: 3-5 years ### "Website's Layout Needs Updating" 4.0 November 23, 2018 Pros I like that you can search based on company locations and employees. Cons The style of the page layouts seem very boxy. I would like to see a move viewer friendly page so that the site doesn't feel as clunky. Dana S. Free Lance Writer Used the software for: 3-5 years ### "easy to use and reliable; glad that training is offered!" 5.0 October 16, 2017 Pros it's straight forward and allows me to keep up with past and present sign -ups; i also appreciation be able to see what future assignments might take me. Jonathan B. Founder Used the software for: Less than 1 year ### "Great scheduling service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2019 It's been a great experience so far and we will keep using Shiftboard in the future for sure. Pros It's very easy to use, and it solves a problem for our company by reducing the amount of time we waste on scheduling for our teams. Cons I don't think there is anything we dislike about Shiftboard. The pricing is reasonable considering the value offered. HC Health Coach Health Coach Used the software for: 1-3 years ### "Easy to use" 5.0 October 13, 2017 Pros It's simple and very easy to use. I use it to sign up for shifts with my job and it's very straight forward. SF Speaker for Employee Health Promotion Speaker for Employee Health Promotion Used the software for: 3-5 years ### "Simple for first time users and multiple companies alike. " 5.0 October 16, 2017 Pros The communication with the calendar holders about each event is brief and to the point. The position, location and hours are clearly detailed. Cons The software is not used by all of my contract companies. If you offered to an umbrella of companies, they may combine their use of this software. Rachel W. Owner and Artistic Director Used the software for: Less than 1 year ### "Easy for employees to use, difficult for employers" 4.0 April 16, 2019 Pros I liked that it was easy to link my google calendar to get my schedule all in one place. Cons My employer had issues on their end make shiftboard work for the entire team. Ultimately they decided to switch to a different platform. [View all Reviews](https://www.capterra.com/p/81956/ScheduleFlex/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [UKG Ready vs ScheduleFlex](https://www.capterra.com/compare/81956-198579/ScheduleFlex-vs-UKG-Ready)