# Jitterbit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jitterbit Software - reviews, pricing plans, popular comparisons to other Integration products and more.

Source: https://www.capterra.com/p/82035/Jitterbit/alternatives

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# 

 Jitterbit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Jitterbit

## What is Jitterbit?

Jitterbit powers productivity and performance by automating critical business processes for faster, more informed decision-making. Harmony is the only platform to seamlessly combine the power of iPaaS, APIM, EDI, and LCAP to amplify the value of on-premise, cloud-based, and SaaS systems. Thousands of organizations worldwide rely on Jitterbit’s 20-plus years of expertise, award-winning technology, and extensive partner network to help them transform and futureproof their operations.

## What is Jitterbit used for?

[Integration](https://www.capterra.com/integration-software/)[Data Management](https://www.capterra.com/data-management-software/)[iPaaS](https://www.capterra.com/ipaas-software/)

Overall rating

Based on 45 user reviews

Reviews sentiment

Positive

91%

Neutral

9%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jitterbit

4.4 (45)

VS.

[4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (45)

Ease Of Use

4.4 (573)

Value For Money

4.3 (40)

Value For Money

4.3 (399)

Customer Service

4.4 (42)

Customer Service

4.6 (547)

## Jitterbit alternatives

Highest Rated

[4.9 (39)](https://www.capterra.com/p/144697/K3/reviews/)

Starting price

Contact vendor for pricing

[4.4 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)

[4.4 (573)](https://www.capterra.com/p/275022/Anypoint-Platform/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/275022/Anypoint-Platform/)

[Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,043)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting price

$29.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/130182/Zapier/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multiple Data Sources

4.8 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Allows users to manage data from a number of sources

ETL

4.8 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Process of extracting, transforming, and loading data

Third-Party Integrations

4.5 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Data Management

4.7 (7)

114.29% of 7 reviewers that rated this feature as important or highly important

Ability to handle large datasets

API

4.5 (6)

116.67% of 6 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Dashboard

3.4 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Jitterbit 61 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Integrates with Active Directory

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Verify the identity of users/devices to enable secure access

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Integrating data specifically through the cloud

Provides a channel for team members to share media files, communicate, and work together

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Connect to big data sources

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Ability to handle large datasets

Track the management and flow of data throughout the organization

Move from one database to another, or upgrade the version of database software being used

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Supports common databases such as MySQL and Oracle

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Manage, store and organize emails within the system or via third-party apps

Integrate with existing ERP systems

Process of extracting, transforming, and loading data

A chronological record of actions or occurrences within a network, software, or process

Managing service requests, incidents, IT issues & support with a ticketing system

Automates core HR functions such as talent management, employee evaluation and learning management

Identify which applications need to exchange data and enable these data connections

Identify which applications need to exchange data and enable these data connections

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Reusable integration workflow templates

Document any changes or proposed changes made to business processes or workflows

Integrates with QuickBooks

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows the integration of data between different web services

Create/edit commerce applications for mobile devices and/or web

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (44)

4.4

Based on 44 reviews

## Pricing

Value for money

4.3 (40)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (40)

4.3

Based on 40 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (42)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (42)

4.4

Based on 42 reviews

## User reviews

Overall rating

4.4

Based on 45 reviews

Filter by rating

5(23)

4(18)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PR

Parker R.

IT Administrator

Transportation/Trucking/Railroad

### "Jitterbit is what you want for your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 2, 2023

Overall, Jitterbit has helped our business grow and continues to keep daily operations flowing.

Pros

Ease of integration with whatever platforms we may be using. Being able to pull in data from multiple different sources, translating it, and pushing to a SaaS provider allows us to integrate multiple different partners.

Cons

Web management console leaves a bit to be desired. Interacting with the past jobs can be frustrating at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2023

Parker, we couldn't be happier to hear that our product has helped your business grow! If you are interested in sharing more feedback on the web management console, please reach out directly to product@jitterbit.com so we can learn more.

SK

Steve K.

IT Support Specialist

Medical Devices

### "Flawless integration "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2023

Works great and need very little update or maintenance

Pros

Integrates with all of our applications

Cons

Little expensive, the annual cost is a little to much.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ET

Emir T.

Salesforce Architect

Financial Services

### "My favourite integration toold for Salesforce"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2023

We used it for Salesforce integrations. I would recommend Jitterbit to any business looking for an integration tool.

Pros

I love that it provides the option to use a software application for designing and creating all different kind of applications. It also provides the cloud option but I prefer the app. It might look complicated at first, but it is easy to use when you get used to it.

Cons

It has so many features, even though it has very good documentation and support; still sometimes it feels like, they can provide more details on the help section of the app itself. Still it has good support and online documentation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2023

Emir, we're glad to hear you love Harmony! We would love to hear more about what you think might be missing from our documentation on success.jitterbit.com - please reach out to your CSM to get the conversation started.

KW

Konrad W.

Software Developer

Higher Education

### "Best for simple integrations; not recommended for complex ones"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

September 27, 2023

Note that we decided to exclusively use Cloud Studio as Jitterbit plans to decommission the desktop studio application eventually. Jitterbit is a clever idea for a product which could make simple, 1:1 file integrations graphical and easy to understand, but for our integrations it is not as reliable or as efficient as simply using an established programming language. We had hoped that it could replace all of our existing integrations and even be turned over to users outside of IT, but what we discovered was that all of our integrations require programming experience and are not maintainable by users.

Pros

It is fairly easy to make initial connections to other systems using Connectors. Variables can be used in connection setup to easily swap out configuration. Entire JSON data structures can be stored to a single variable and passed into other components.

Cons

None of our integrations could be created without using the proprietary scripting language on some level, which sometimes suffers from data type conversion problems. Complex integrations require large amounts of esoteric scripting and managing large amounts of global variables. Lack of appropriate variable scoping often introduces bugs. Error/exception handling must be done manually--there is no try/catch feature. Notification queue type integrations are especially difficult to create. Jitterbit professional services advised against letting projects grow too large as they can become corrupted.The Cloud Studio interface will often silently time out leading to strange behavior or sudden return to the login screen. Projects cannot be tracked by git or other source control. Some changes to project components save automatically making it easy to accidentally break something. JSON schemas cannot be built with the GUI from scratch; you must instead past in a sample, and then you can edit them.The management interface for viewing logs is currently awkward and buggy, requiring manual typing out of filters. Filter wildcards behave inconsistently. A big update to this interface is said to be on the way.

Reasons for choosing Jitterbit

Pricing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 30, 2023

Konrad, thank you for taking the time to leave your honest feedback. We are disappointed to hear you've experienced so many roadblocks in your time using our product. We will reach out to you directly to better understand the issues you encountered so we can work to correct them.

AK

Ankit K.

Data Engineer

Industrial Automation

### "Ease of implemention"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 25, 2023

It is good.

Pros

The ease of integration is very helpful.

Cons

The overall cost is slight expensive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OM

Oleh M.

Salesforce Architect

Computer Software

### "A great and easy Integration Tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 22, 2023

Pros

Jitterbit is a very powerful tool for making integration easier. It helped us to integrate Salesforce and SFTP.

Cons

There are some limitations in Public Agent and we had to switch to Private Agent. Also, we had to work very closely with Customer Support to help us with our use case as there was not enough information in the university and documentation for some use cases.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2023

Thank you for your feedback, Oleh. We're glad you've found our product to be easy to use. Regarding the limitations in Public Agent, please reach out to product@jitterbit.com with more information on the issues you experienced, as we are consistently making upgrades to our offerings and documentation based on customer requests.

GS

Goran S.

Product Manager

Computer Software

### "Implementing Jitterbit"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2023

So far no bad rating, i would really like to see if expectations will be met

Pros

So far the customer support. My company just started using Jitterbit platform, so at the moment we are still in the learning curve, but the customer support and help has been very high

Cons

So far no cons at the moment since we are still in implementation phase

Reasons for choosing Jitterbit

Customer support, price, ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2023

Appreciate the review, Goran! We are thrilled to hear you are happy with our product and support so far. Here's to your continued success with Jitterbit.

SA

sai Ananth V.

Software Engineer

Consumer Goods

### "Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 19, 2023

Pros

The Global connector are very use-full.

Cons

No Version control. and is very difficult for multiple people to work on the same project

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2023

Sai, thank you for leaving a review for Jitterbit. We understand you are experiencing issues with multiple people working on the same project. We recently made some enhancements to Cloud Studio to improve collaboration capabilities. We will forward your message to your CSM to connect on this.

JL

Julio L.

Director, Data Engineering

Health, Wellness and Fitness

### "Good overall product for basic ETL needs, many connectors available."

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

September 19, 2023

Pros

Easy to Use, low code/no-code alternative to other ETL tools. Many connectors available to common SaaS, CRM, ERP, etcs.

Cons

The issues, that I had with integrations, connectors and encryption over the time we had with jitterbit were not really fixed but work arounds provided. I had a long open issue with PGP encryption where I could not encrypt a file and maintain the original filename of the unencrypted file upon decryption. This was never fixed. Although their support staff is responsive and quick, I have found it to be not very helpful for our particular case.

Reasons for choosing Jitterbit

Lower cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2023

Hi Julio - we're sorry to hear you're having issues with our product that haven't been fixed properly. We will connect with your team to work out any problems and make sure this doesn't happen again going forward.

TG

tim g.

CRM Officer

Banking

### "Great Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2023

Great and easy to work with. We had a very short time to make a decision on a partner. They made the process easy and transparent, which we were not getting elsewhere.

Pros

Great support. Any questions I have they are right there with me to get an answer and follow up to make sure it's resolved.

Cons

Website could be better at exploring future uses,

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 12, 2023

Thanks for your great feedback on our support team, Tim. You'll be happy to hear we are constantly making improvements to our website to make it easier for people to navigate and find potential solutions using Jitterbit. We would love to hear your thoughts on the website specifically - please reach out to comms@jitterbit.com if you're interested in having a conversation.

[View all Reviews](https://www.capterra.com/p/82035/Jitterbit/reviews/)

Popular comparisons

[Workato vs Jitterbit](https://www.capterra.com/compare/82035-148729/Jitterbit-vs-Workato) 

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