# Page 2 | Jitterbit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Jitterbit the right Integration solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/82035/Jitterbit/reviews

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Jitterbit

4.4 (45)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Jitterbit

## Showing most helpful reviews

Showing 26-45 of 45 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jp S.  
Revenue Operations Manager  
Insurance  
Used the software for: 6-12 months

### "Great Service"

September 19, 2023

5.0

Pros

They have a very helpful service team to help with setup and error handling.

Cons

There are almost monthly updates that have to be manually added, and if you don’t do them your service is technically not supported after 1 year.

Review Source

Response from Jitterbit

October 12, 2023

JP, we are happy to hear that our service team has been able to help solve any needs you've had come up. We employ an agile development approach and release performance improvements, bug fixes, and other enhancements on an ongoing basis and encourage you to stay current to benefit from the latest and best agents or API gateways.

GH

Greg H.  
VP IT  
Real Estate  
Used the software for: 2+ years

### "If you have the use case, and commit to using it the platform is good"

July 6, 2022

4.0

Pros

You can do a lot with the platform, you just need to commit to using it and have your team have it in the primary toolbox.

Cons

Its easy to use, hard to master. Like any system / platform there is a learning curve, you can do simple things, in a one off way, but to truly integrate it into your workflow you must invest the time and thought power in order to create the right SDLC and team mindset to use the tool effectively. You are not just committing to a tool, but a way of working -- this could be a perfect fit for your SDLC and business case, you just have to put the thought into it -- and realize that you are exchanging a few developers for a platform to make the rest of your team effective -- so the team has to fully buy in build the solutions with the platform.

Review Source

mJ

marcus J.  
Director, Technology  
Media Production  
Used the software for: 2+ years

### "Jitterbit review"

July 18, 2022

5.0

Excellent

Pros

what I like most about this application is functionality

Cons

What I like least about this software is the # of upgrades performed on an annual basis

Review Source

Steven L.  
Enterprise Salesforce Solution Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Jitterbit Data Loader"

April 18, 2019

5.0

Pros

Jitterbit data loader is free! The Data loader is a rather powerful tool that allows for transformation of Data loading into Salesforce. It is quite easy to get started. Support if through websites and have found answers to most of questions rather quickly.

Cons

Not much to dislike about this tool. Would like more features dealing with children but I suspect that may be in the paid version of the tool. Can not really complain considering the price.

Review Source

Frank W.  
Senior Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Jitterbit is a powerful data integration tool "

April 29, 2019

4.0

Pros

Jitterbit is easy to configure and start using - from connecting systems to cloud migration, everything is pretty easy to achieve. Customer support is always there when needed. They are usually very responsive and helpful. It's also very stable and reliable with no outages since we started using it.

Cons

The UI seems cluttered and is not really intuitive.

Review Source

SR

Slav R.  
IT  
Real Estate  
Used the software for: 2+ years

### "Jitterbit for Salesforce"

July 6, 2022

5.0

Pros

Easy to use and reliable. Have no problems with pulling data from SQL DB and move it to Salesforce

Cons

None for now. I'm still learning this robust software

Review Source

Austin B.  
Web Developer Intern  
Computer Software  
Used the software for: 6-12 months

### "Jitterbit - Integration made easy"

April 3, 2019

4.0

Overall, my experience with JItterbit has been positive. It has helped developing apis for my apps so much easier.

Pros

Jitterbit allows me to easily integration apis into my software with minimum code. Jitterbit allows me to get projects done quicker and maintain them easily.

Cons

Mapping objects/items using Jitterbit can be tricky. You have to be sure to name it correctly or it won't work. There are small things here and there that you will pickup on while using this software that will help greatly.

Review Source

OM

Oleh M.  
Salesforce Architect  
Computer Software  
Used the software for: Less than 6 months

### "A great and easy Integration Tool!"

September 22, 2023

5.0

Pros

Jitterbit is a very powerful tool for making integration easier. It helped us to integrate Salesforce and SFTP.

Cons

There are some limitations in Public Agent and we had to switch to Private Agent. Also, we had to work very closely with Customer Support to help us with our use case as there was not enough information in the university and documentation for some use cases.

Review Source

Response from Jitterbit

October 12, 2023

Thank you for your feedback, Oleh. We're glad you've found our product to be easy to use. Regarding the limitations in Public Agent, please reach out to product@jitterbit.com with more information on the issues you experienced, as we are consistently making upgrades to our offerings and documentation based on customer requests.

sAV

sai Ananth V.  
Software Engineer  
Consumer Goods  
Used the software for: Less than 6 months

### "Review "

September 19, 2023

4.0

Pros

The Global connector are very use-full.

Cons

No Version control. and is very difficult for multiple people to work on the same project

Review Source

Response from Jitterbit

October 12, 2023

Sai, thank you for leaving a review for Jitterbit. We understand you are experiencing issues with multiple people working on the same project. We recently made some enhancements to Cloud Studio to improve collaboration capabilities. We will forward your message to your CSM to connect on this.

AC

Adrian C.  
Sales Manager  
Computer Software  
Used the software for: 2+ years

### "Outstanding "

July 6, 2022

5.0

Sorry to repeat myself, but outstanding. The software is great and the UK and European Jitterbit teams are helpful, knowledgeable and friendly.

Pros

Outstanding product that enables businesses to leverage data and improve productivity.

Cons

None that I can think of. I would recommend this product.

Review Source

MF

Matt F.  
IT Manager  
Machinery  
Used the software for: Less than 6 months

### "Jitterbit Review"

July 6, 2022

5.0

Pros

Functionality is very powerful. You can do a lot of different things. Learning curve is a bit steep.

Cons

Learning curve to use it is a bit steep.

Review Source

VR

Verified Reviewer  
bi manager  
Retail  
Used the software for: 6-12 months

### "it does it's job"

May 7, 2019

4.0

Pros

easy to map fields and has a large amount of functionality

Cons

they put options in odd places so they can be hard to find

Review Source

VR

Verified Reviewer  
Business Analyst  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Excellent Customer Support and Easy To Learn Tool"

November 21, 2018

5.0

Pros

Jitterbit support is fantastic and they really help you achieve success and along the process. The training material online is straightforward and helped us learn how to use the tool. Using the tool itself is pretty simple and some things were easier to do than other ETL tools.

Cons

Slightly different than using other ETL tools so some tasks are accomplished differently or have differently functionality from a typical enterprise ETL tool.

Review Source

sS

stephen S.  
Business Analyst  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Jitterbit User"

October 5, 2016

4.0

We use this product to integrate our salesforce (Acromobile) payment processor with Oracle to hold our financial data

Review Source

VR

Verified Reviewer  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Using Jitterbit as an ETL Solution"

December 5, 2018

4.0

Pros

Jitterbit provides a powerful Graphic User Interface to allow for map sourcing and targeting fields. It also can support propriety scripting language, which is not always the case with many ETL tools. The ability for value lookups to the Database or the Salesforce organization is a huge plus, while the tool is very drag and drop friendly. This combined with its ability to de-dup, makes it quite the versatile product.

Cons

Unfortunately the data quality tool, is not ideal compared to some of Jitterbit's competitors. It would require another source for data cleansing, which would be most likely customized. The pricing for Jitterbit is also relatively high compared to some similar ETL tools.

Review Source

KG

Karen G.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good solution "

December 19, 2018

4.0

A good experience. I have used it for several clients

Pros

It made it easy to do complex imports to salesforce. Allowed us to do imports that you can not do via salesforce directly (task history and notes for example and setting future tasks). Also provides the ability to automate the process

Cons

Not super intuitive but once you figure it out it makes sense and works well

Review Source

VR

Verified Reviewer  
Associate Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Good platform fo the import and export of data"

October 10, 2018

4.0

Pros

No loss of data during export (movinf from FTP to salesforce) Intergrated with multiple platforms Perform field mapping easily(spreadsheet to object fields)

Cons

A merge option can be more useful instead of overwriting the code API needs more improvement(overall satisfying

Review Source

tK

thomas K.  
  
  
Used the software for:

### "Jitterbit Tool"

October 5, 2016

5.0

Jitterbit Data migration tool is a greate product. configured and used the Jitterbit Studio for pulling the records from different data sources. It is a good product.

Review Source

PT

Pallavi T.  
Developer  
  
Used the software for: Less than 6 months

### "Very useful tool for maintenance and data migration"

July 21, 2017

4.0

Pros

Very much helpful tool for data maintenance and data migration. One time mapping helps setup the recurring data updates.

Cons

Building the mapping needs training. Usage of tool is completely dependent on the mapping of the table in the jitterbit tool.

Review Source

IM

Ilana M.  
Salesforce Consultant  
  
Used the software for: Less than 6 months

### "Review of Jitterbit"

December 15, 2016

4.0

The mapping functionality gives a great visual for users. I think this helps gives users confidence that they are mapping the correct fields. How to delete a single field mapping it's great from a user experience but it works all the same.

Pros

User friendly

Cons

sometimes the UI isn't great

Review Source

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