ARMS ® Ratings

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

About ARMS ®

The ARMSV2 InfoTech Suite includes : Commercial Planning Flight Operations Crew Management Flight Planning & Dispatch Engineering & Maintenance Logistics & Inventory Management Heavy MRO Flight Data Monitoring & Analysis Fuel Consumption Analysis MIS Safety & Quality Management Integrated Training Management InfoPrompt Integrated Document Management ARMS Mobility Solutions Optimizers Learn more about ARMS ®

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Showing 8 of 8 reviews

Showing Most Helpful

Showing 8 of 8 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
DILU S.
Flight Safety Officer
Airlines/Aviation, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
November 26, 2016

“Good customer support”

Overall24*7 customer support for any kind of requirements. Software and supporting team is client friendly and customised features as per our requirement. Safety portal reduced our work load for crew counselling
Prosuser specific customization
ConsNeed to devolop mobile App
Recommendations to other buyersPlease devolop ARMS web tool so that more people can access at a time (No need of go global)
Source: Capterra
November 26, 2016
Willie S.
Manager
Airlines/Aviation, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
November 16, 2016

“Great work and support by ARMS”

OverallEach time a request is made to either change, improve or amend applications from the ARMS system, our ARMS colleagues go out of their way to expedite the required changes in a short period of time as well (more importantly) a conference call is made by them in which they will communicate either the changes implemented by ARMS or discuss the requirement of the end user in an attempt to facilitate the requirements of the end user. Great job.
ProsNot to complex to work on the ARMS system, especially first time users.
ConsSometime slow due to the internet connections to the main frame in India (Not the fault of ARMS)
Recommendations to other buyersNone

Vendor Response

By Sheorey Digital Systems on June 13, 2017
Thank you for the review Willie. You may have already noticed that the speeds is much better on the latest version of ARMS ®.
Source: Capterra
November 16, 2016
Noufal T.
Engineer - Planning & Technical Records
Aviation & Aerospace, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
May 25, 2017

“ARMS is one of the most user friendly software i have ever used.”

OverallEase of Work.
ProsCustomer Support. The customer Support of ARMS has been so good and helpful for us. Day or Night, the ARMS team has helped in fault & error correction.
ConsTesting & Implementing time for customization request. We had submitted many request for customization of product. Even though all requests were corrected, it took more time than we expected.
Source: Capterra
May 25, 2017
Abhishek S.
System Engineer Maintenance & Engineering Dept.
Airlines/Aviation, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
June 14, 2017

“Good Software for Aviation”

OverallHelps us to easily manage the entire fleet, that is quickly growing.
ProsThe software has good features for engineering and operation department. Can be customized as per operators requirement.
Source: Capterra
June 14, 2017
samrendra k.
Assistant Manager Stores
Airlines/Aviation, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
June 2, 2017

“this is very good software for Airlines /MRO and Aviation,”

ProsTractability is good, Stocking issuing is good, easy to use.
ConsBin location not reflected on part acceptance tag. Other than new condition not ticked automatically, Scope of work not picked automatically and so on.
Source: Capterra
June 2, 2017
Arun P.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Source: Capterra
November 17, 2016

“CVR - FDR ANALYSIS”

OverallThe CVR - FDR analysis software provided to us by Sheorey Digital Systems has reduced the workload considerably and also its features are amazing with wide variety of options as per our requirements.
Source: Capterra
November 17, 2016
Paula D.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
November 16, 2016

“ARMS Application Review”

OverallWorking with SDS is a pleasure, the team is always willing to go the extra mile and their work ethics, dedication and support is commendable.

Vendor Response

By Sheorey Digital Systems on June 13, 2017
Thank you for the positive feedback Paula!
Source: Capterra
November 16, 2016
Abhishek S.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Source: Capterra
February 6, 2017

“Good Software for Aviation”

OverallThe software has good features for engineering and operation department. Can be customized as per operators requirement.
Source: Capterra
February 6, 2017