# UCare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UCare Software - reviews, pricing plans, popular comparisons to other Church Management products and more. Source: https://www.capterra.com/p/82089/UCare --- # UCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UCare ## What is UCare? UCare breaks the mold of church management software and is your complete Mission Delivery Platform. Build effective discipleship processes, develop small group communities, bring efficiency across rostering & service planning, free integrated giving platform and event management and advanced analytics platform for customisable dashboard reporting of all your important data from any of your systems. From \*$79/month move from church management to your MISSION DELIVERY PLATFORM today! ## What is UCare used for? [Church Management](https://www.capterra.com/church-management-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 84% Neutral 13% Negative 3% Starting price A$79 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UCare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ucarehq.com/&name=UCare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UCare 4.4 (31) VS. [4.7 (1,138)](https://www.capterra.com/p/76708/Planning-Center/reviews/) Starting Price A$79 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (31) Ease Of Use 4.4 (1,138) Value For Money 4.5 (23) Value For Money 4.5 (795) Customer Service 4.4 (29) Customer Service 4.6 (728) ## UCare alternatives Highest Rated [4.9 (161)](https://www.capterra.com/p/184192/Chmeetings/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (74)](https://www.capterra.com/p/149636/One-Church/reviews/) Starting price $58.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/10008520/Gracely/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (258)](https://www.capterra.com/p/142758/Text-In-Church/reviews/) Starting price $37.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/82089/UCare/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. For Religious Organizations 4.3 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Primarily serving churches and religious organizations Member Communication 4.1 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Contact members listed in the database through email, SMS, social, phone, etc. Member Directory 4.0 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Mobile Access 3.8 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Volunteer Management 3.9 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Manage volunteer information and direct volunteer resources Donation Management 3.8 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Track/record financial donations made by members, along with the issuance of tax receipts/documents UCare 42 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track the attendance of specific individuals or groups Secure process of tracking children during activities Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track/record financial donations made by members, along with the issuance of tax receipts/documents Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Primarily serving churches and religious organizations Store, manage and track all forms in a centralized location Contact members listed in the database through email, SMS, social, phone, etc. Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Manage and support multiple locations Online calendar of upcoming events/activities viewable to members and visitors Outlet for members and visitors to submit donations electronically Track commitments to donate in the future Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Organize members and schedule recurring small group meetings Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Track visitors and purpose of visits Manage volunteer information and direct volunteer resources Built-in website builder or integration with third-party site Coordinate and schedule the flow of services, plan musical selections, and assign team members Features 4.2 (29) 4.2 Based on 29 reviews ## Pricing Value for money 4.5 (23) Free Trial Basic A$79.00 Usage Based,Per Month Value for money 4.5 (23) 4.5 Based on 23 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[ Pushpay](https://www.capterra.com/p/142580/Pushpay/)[ Church Metrics](https://www.capterra.com/p/131783/Church-Metrics/)[ Clickatell](https://www.capterra.com/p/175976/Clickatell-Touch/) ## Support, customer service and training options Customer Service 4.4 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (29) 4.4 Based on 29 reviews ## User reviews Overall rating 4.4 Based on 31 reviews Filter by rating 5(17) 4(9) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent DR Don R. Volunteer Religious Institutions ### "Southside Uniting Church -Don Richardson" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 11, 2022 1\. There are NO load bulletins to admin users advising when new /update/changes a planned / released to production platform. We generally find out when a user says what they are trained in has changed. When previously run processes change it is often discovered at the last minute when it needs to be used. 2. There is no ability to produce simple printable reports in UCare and all reports are created as CSV files for post processing. Pros 1\. Very stable platform well done. 2. As it is an online web based application the response time is very good. Cons 1\. We use CSV exports to get required report data out of UCare. Can I suggest that the "," not be the delimiter used when exporting More Detail entries. Can I suggest the "|" (pipe) be used as the delimiter when data is exported. We have run into data entered on forms /More Details with additional "," (commas) entered and when exported throws out the data in the CSV file. This has then presented critical medical data in wrong columns of the CSV file which is then printed incorrectly . Also the only way to do a FULL dump of our data is to use a CSV dump so extra commas is an issue. 2. People/children who do not have a mobile phone or email are not linked when a published form is used as UCare cannot form a linkage required and thus creates a duplicate entry. Some oldies only have old landlines. Reasons for choosing UCare Cost, simple to use, ability to create date and more detail names as required. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hi Don, thanks for the review. Here's a few things to help with your Cons and Comments 1. By default, the delimiter is a comma, which works for most of our churches, but if you reach out to the support team, they can customise this for you. 2. As children typically don't have a mobile or email, you collect a Birthday to match their existing profile. While Mobiles are the most common phone number we see these days, you can enter any phone number (e.g. a landline). On people questions, tap the Field names tab and customise it to "Mobile or Landline". 3. Changes are published in the Updates section of our help centre, and you can subscribe to these updates. Also, any major updates are emailed to Super Admins. 4. Our Lighthouse edition includes Wave Analytics, which allows you to create custom filtered and interactive reports. The format can be tabular, pivot, charts, maps, birthday calendars and more. For more info see ucarehq.com/features/analytics NP Nicola P. Volunteer Coordinator Religious Institutions ### "The most important tool your church needs to care for your people well." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2022 We love UCare! Having the tools we need to effectively love and care for our people, all from within one place has been such a blessing for us as a church and for our church members. We are able to capture all the information we may need but in a completely non-intrusive way to our members. Because no two churches are the same, to be able to also customise the app to suit our church needs, has been a great feature! We are always discovering new ways to help us care for our people more. UCare Customer service is just one click away and they are always willing to help you with any questions you have! Pros There are so many fantastic features, and we are constantly discovering new features to suit the needs of our church! Our favorites are: - children's church and youth check-in and out processes to keep them safe while under our care, - the ability to accurately collect and keep a member directory up to date, - providing a secure platform for our members to give, - advertise online and capture event details - keeping all the essential volunteer documents in one place These are just a handful of features that we love working with! Cons No cons - whenever we come across an issue, customer service is always accessible to work with us and help us solve it! Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reasons for choosing UCare We chose UCare for being Australian-owned, so customer service is much more accessible. They also understand how we need to function according to our local laws. UCare offers everything we need from within one app, we don't have to use multiple apps for various features! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hi Nicola, Thanks so much for your review and for being part of such an amazing church to partner with. JW Jenny W. Office manager Religious Institutions ### "Ucare use " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 2, 2022 Ok Pros Ability to hold community information for our church Cons This software was already in place at the office when I started in the job and I gave only received basic training hence I don’t know how all the options work. Reasons for choosing UCare Not sure it was used by the church when I started working in the office 3 years ago Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2022 Hi Jenny, thanks for the review. A link to our youtube channel and help docs were included when you first were invited to UCare, and the same content is available contextually in the app. If you are an admin, you can access training and coaching services from the subscription page; otherwise, please contact our support team for more info. AU Anonymous User Executive Pastor Religious Institutions ### "Learning about UCARE" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 July 1, 2022 minimal Pros I would like to know if there is instructional videos. Cons Not easy to find things. training videos would be great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2022 Hi, When you first receive an invite to UCare, the email contains a link to our help centre & and our Youtube Channel. If you are the person who created the account, you'll also receive several emails from our team to help you with onboarding and using UCare. For the first 7 days after you first sign in to UCare, a Welcome help article is displayed on the home page. This article also links to all our Youtube videos. On every UCare page, you can click the "?" button in the top right; this displays help articles & videos that are relevant to the current UCare page. This also allows you to send a message asking our team for help. You can also access the support centre & all our videos by clicking the Support link on ucarehq.com. Please contact our support team if you have any other ideas on effective ways to communicate this information to you. You can also access custom training options from your Subscription page if you are an admin, or support can help with this. LM Liz M. Executive co ordinator Non-Profit Organization Management ### "Game changer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 28, 2022 Excellent. Best decision from start to finish. Could not imagine doing church without ucare. It’s just standard Pros We have been using ucare for about 8 years. It changed everything we did. It’s been a game changer. Migration over was a breeze. Events, small groups, check in, volunteers management, child safe, forms, Human Resources, membership process, new comers ucare can do so much. It’s saved us incredible time so we can focus on our people. I can’t think of anything we don’t like. \[SENSITIVE CONTENT\] listens and if we need or can suggest anything. He works on adding that enhancement. We are partners in the kingdom and work together. Covid was a challenge but with Ucare we didn’t seem to miss a beat in caring connecting and communicating with our people across locations Cons If there is we put it on the list for the team to build into it. Switched from [Pastoral Care](https://www.capterra.com/p/130321/Pastoral-Care/) Wasn’t able to offer what we needed Alternatives considered [Elvanto](https://www.capterra.com/p/125780/Elvanto/) Reasons for choosing UCare Ease of use Cost Relationship with \[SENSITIVE CONTENT\] felt right Product made sense Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2022 This is why we love working with churches lie your Liz, you are our mission partner and you see us the same way. Together we have helped you improve the delivery of your church mission and as you have partnered with us we have also been able to deliver a more comprehensive and easy to use service across all aspects of church life. Thanks so much! DM Donna M. Office Manager Religious Institutions ### "Ucare is easy and functional" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 28, 2022 We have been using this program for quite a few years and have had no problems. It is an invaluable work tool Pros I am not very computer literate and I have had no problems learning and using this software Cons It can sometimes be slow to access help if you need to talk to a person Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2022 Thanks for the wonderful review, Donna Please note that on the Legacy and Essentials editions of UCare you don't get phone support. Switching to the Growth or Lighthouse edition will unlock phone support options and tailored video training. BP Bronwyn P. Office Manager Religious Institutions ### "Using UCare as your church management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2022 Delighted to find an Australian product with real time responses for any problem solving. Pros Ease of use, ability to be shared and different access levels to numerous volunteers. Great record keeping portal with ability to print reports as needed. Great Help platform and support. Cons Fluctuating costs due to data recording that effects monthly invoices. Reasons for choosing UCare Local product - real time responses to issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 29, 2022 Thanks you so much for your feedback Bronwyn, so glad your experience with UCare has been a success. With per person pricing there is at times fluctuations based the amount of active profiles. We notify Admins a week before each invoice so that they can archive any profiles that shouldn't be active. We can also move you to a fixed invoice to address fluctuating costs. Feel free to reach out to the team to discuss this. KN Keona N. student Education Management ### "Powerful but initially overwhelming" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 27, 2022 Pros UCare has a huge capacity to manage our organisational needs. I liked that there were many features to choose from when creating events and forms. Cons The organisational structure of UCare is slightly confusing e.g. making groups. I don't find it particularly easy to use for an organisation that has high turnover from year to year, as a university club that needs to accommodate incoming and graduating students every year. Some important features are not clearly displayed and are difficult to find. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 29, 2022 Hi Keona, Thanks for the review. UCare is focused on supporting large and growing churches. Yet we also support smaller and para-church organizations like yours. With regards to graduating students, UCare has options to promote students which can be used to simplify what you are doing. Contact support so they can discuss your unique needs. CW Christina W. Administrative assistant Religious Institutions ### "UCare - capable software" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 27, 2022 It is helpful in storing data about our members but the use of emails and search functions are a little clusmy. Pros That it stores large amounts of detailed information. Cons Emails cannot be deleted once they have been scheduled to send at a later time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 29, 2022 Hi Christina, thank you for taking the time to provide us with your feedback. Regarding scheduled emails, please reach out to support and they will remove them from the email queue. GC Gavin C. Treasurer Religious Institutions ### "Northside Mackay UCA" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 27, 2022 Being able to have multiple users access as required was a huge advantage and the level of IT skills required to operate Ucare was not over the top. Pros The ease of importing existing data and web page style access and use. A fairly quick thing to learn for other users. Cons learning how some of the features worked took a bit of trail and error until we got it to do what we wanted. SMS messaging is still limited to 165 characters this has been an impediment to using this feature Reasons for choosing UCare The apparent simplicity of use and minimal work to setup. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 29, 2022 Thank you so much for your review Gavin, it is great to hear that users have been able to quickly learn the system. We generally recommend email for longer form than the sms function as it is free and generally sms has carrier charges which is independent from UCare itself. The character limits for sms are linked to how sms carriers processes sms charges. We have constructed the formatting to align with these principles so our customers know that when they send communication via sms they are only charged by their carrier for 1 sms. Here is an example guideline of carrier structures including if the body allows for more characters. 1 - 160 characters = 1 SMS charge 161 - 306 characters = 2 SMS charge 307 - 459 characters = 3 SMS charge And so on In other words, for example 5000 characters / 153 characters = 33 SMS charges. I hope this helps you in working through communication strategies for your church. Thanks again for your feedback [View all Reviews](https://www.capterra.com/p/82089/UCare/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Clearstream vs UCare](https://www.capterra.com/compare/82089-158103/UCare-vs-Clearstream) [Tithely Church Management vs UCare](https://www.capterra.com/compare/82089-132513/UCare-vs-Breeze-ChMS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)