# UCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is UCare the right Church Management solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/82089/UCare/reviews --- UCare 4.4 (31) [View alternatives](https://www.capterra.com/p/82089/UCare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of UCare Ease of use 4.2 Customer Service 4.4 ## Pros and Cons in Reviews JS Janette S Pastor to SeniorsReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “I love fact that it is reasonably easy to use when I am out and about to find addresses, phone numbers and notes that have been put in to refresh my memory of peoples situations.“ June 25, 2022 KN Keona N studentEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “I don't find it particularly easy to use for an organisation that has high turnover from year to year, as a university club that needs to accommodate incoming and graduating students every year.“ June 27, 2022 BP Bronwyn P Office ManagerReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “Ease of use, ability to be shared and different access levels to numerous volunteers. “ June 28, 2022 KN Keona N studentEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “The organisational structure of UCare is slightly confusing e.g. making groups.“ June 27, 2022 NP Nicola P Volunteer CoordinatorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “providing a secure platform for our members to give,“ July 4, 2022 MC Melody Kay C Programs and Creatives LeadReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “Customer service is also responsive and knowledgeable - a user once made a wrong bulk check-in for an event, and the customer service team was able to roll it back.“ December 29, 2020 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB John B. Technical Director Non-Profit Organization Management Used the software for: 6-12 months ### "UCare - easy to use and feature-rich for churches on a small budget" January 22, 2019 4.0 Overall, I've been very impressed with UCare. It's been perfect for our little church. Pros UCare is simply the bet bang for your buck that you can get when it comes to Church Management Software. The design is intuitive, and you can't beat the price. Cons It's hard to have cons for UCare, because, at that price point, you don't expect much. But if there was a con, it would be that some of the giving features are a little tough to use. Review Source Response from UCare January 23, 2019 Thanks for the great review John, we have new service planning features arriving very soon and plan on enhancing the giving features once released. NP Nicola P. Volunteer Coordinator Religious Institutions Used the software for: 2+ years ### "The most important tool your church needs to care for your people well." July 4, 2022 5.0 We love UCare! Having the tools we need to effectively love and care for our people, all from within one place has been such a blessing for us as a church and for our church members. We are able to capture all the information we may need but in a completely non-intrusive way to our members. Because no two churches are the same, to be able to also customise the app to suit our church needs, has been a great feature! We are always discovering new ways to help us care for our people more. UCare Customer service is just one click away and they are always willing to help you with any questions you have! Pros There are so many fantastic features, and we are constantly discovering new features to suit the needs of our church! Our favorites are: - children's church and youth check-in and out processes to keep them safe while under our care, - the ability to accurately collect and keep a member directory up to date, - providing a secure platform for our members to give, - advertise online and capture event details - keeping all the essential volunteer documents in one place These are just a handful of features that we love working with! Cons No cons - whenever we come across an issue, customer service is always accessible to work with us and help us solve it! Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing UCare We chose UCare for being Australian-owned, so customer service is much more accessible. They also understand how we need to function according to our local laws. UCare offers everything we need from within one app, we don't have to use multiple apps for various features! Review Source Response from UCare July 15, 2022 Hi Nicola, Thanks so much for your review and for being part of such an amazing church to partner with. MW Marg W. communications Task Team leader Religious Institutions Used the software for: 2+ years ### "The U in Ucare" June 27, 2022 3.0 The U in Ucare has been a bit like a Uturn for my elderly church in learning new ways to record those attending meetings - from paper to software. There is a lot more we could use but it has been small steps and we have a lot more learning to do. I am still learning! I would like to commend \[SENSITIVE CONTENT\] from the Qld UCA who has been extremely helpful in giving support. Pros I like setting up meetings and being able to use the check in kiosk to help people check in. I really like being able to check in individual members of a household when not all members come. I like being able to share the registration code for events. Cons One thing that is confronting is when using assisted check in, the names of deceased people showing in the household, but not as deceased. I definitely like this least. Review Source Response from UCare June 29, 2022 Thank you so much for reporting this Marg. The team have now rolled out a fix for this. If you do run into anything like this, please reach out to our support team through help so we can get onto it quickly. Appreciate your feedback. LM Liz M. Executive co ordinator Non-Profit Organization Management Used the software for: 2+ years ### "Game changer " June 28, 2022 5.0 Excellent. Best decision from start to finish. Could not imagine doing church without ucare. It’s just standard Pros We have been using ucare for about 8 years. It changed everything we did. It’s been a game changer. Migration over was a breeze. Events, small groups, check in, volunteers management, child safe, forms, Human Resources, membership process, new comers ucare can do so much. It’s saved us incredible time so we can focus on our people. I can’t think of anything we don’t like. \[SENSITIVE CONTENT\] listens and if we need or can suggest anything. He works on adding that enhancement. We are partners in the kingdom and work together. Covid was a challenge but with Ucare we didn’t seem to miss a beat in caring connecting and communicating with our people across locations Cons If there is we put it on the list for the team to build into it. Alternatives considered [Elvanto](https://www.capterra.com/p/125780/Elvanto/) Reason for choosing UCare Ease of use Cost Relationship with \[SENSITIVE CONTENT\] felt right Product made sense Switched from [Pastoral Care](https://www.capterra.com/p/130321/Pastoral-Care/) Wasn’t able to offer what we needed Review Source Response from UCare July 1, 2022 This is why we love working with churches lie your Liz, you are our mission partner and you see us the same way. Together we have helped you improve the delivery of your church mission and as you have partnered with us we have also been able to deliver a more comprehensive and easy to use service across all aspects of church life. Thanks so much! DR Don R. Volunteer Religious Institutions Used the software for: 2+ years ### "Southside Uniting Church -Don Richardson" July 11, 2022 4.0 1\. There are NO load bulletins to admin users advising when new /update/changes a planned / released to production platform. We generally find out when a user says what they are trained in has changed. When previously run processes change it is often discovered at the last minute when it needs to be used. 2. There is no ability to produce simple printable reports in UCare and all reports are created as CSV files for post processing. Pros 1\. Very stable platform well done. 2. As it is an online web based application the response time is very good. Cons 1\. We use CSV exports to get required report data out of UCare. Can I suggest that the "," not be the delimiter used when exporting More Detail entries. Can I suggest the "|" (pipe) be used as the delimiter when data is exported. We have run into data entered on forms /More Details with additional "," (commas) entered and when exported throws out the data in the CSV file. This has then presented critical medical data in wrong columns of the CSV file which is then printed incorrectly . Also the only way to do a FULL dump of our data is to use a CSV dump so extra commas is an issue. 2. People/children who do not have a mobile phone or email are not linked when a published form is used as UCare cannot form a linkage required and thus creates a duplicate entry. Some oldies only have old landlines. Reason for choosing UCare Cost, simple to use, ability to create date and more detail names as required. Review Source Response from UCare July 15, 2022 Hi Don, thanks for the review. Here's a few things to help with your Cons and Comments 1. By default, the delimiter is a comma, which works for most of our churches, but if you reach out to the support team, they can customise this for you. 2. As children typically don't have a mobile or email, you collect a Birthday to match their existing profile. While Mobiles are the most common phone number we see these days, you can enter any phone number (e.g. a landline). On people questions, tap the Field names tab and customise it to "Mobile or Landline". 3. Changes are published in the Updates section of our help centre, and you can subscribe to these updates. Also, any major updates are emailed to Super Admins. 4. Our Lighthouse edition includes Wave Analytics, which allows you to create custom filtered and interactive reports. The format can be tabular, pivot, charts, maps, birthday calendars and more. For more info see ucarehq.com/features/analytics CD Christy D. Receptionist Religious Institutions Used the software for: 2+ years ### "UCare - a great database!" June 24, 2022 5.0 I love using UCare and would recommend it to all churches. Pros It is intuitive to use. The UCare support team are quick to respond to questions and issues. Cons Service planning is still in BETA form - we look forward to using it once it is finished. Review Source Response from UCare June 29, 2022 Hi Christy, we are so glad we have been able to support you well. We are also very excited about the improvements to service planning and look forward to helping your church make the most of these updates. MKC Melody Kay C. Programs and Creatives Lead Religious Institutions Used the software for: 2+ years ### "Church management system perfect for medium-sized churches" December 29, 2020 4.0 Easy to use and deploy. We're able to have almost ALL of our leaders have access to the tool. This eased up a lot of manual work we used to do, though of course, there are still areas for improvement. Would recommend this to a church with less than 1000 attendees. Pros Have to say that our favorite thing about UCare is it's charging mechanism that is dependent on number of regular and active "people" in the database. This is a lot more friendly than other software that charges by the number of users, or via t-shirt sizing (small, medium, large). Very easy to use as it is cloud-based. Also allows import of records, which helped us move seamlessly from our Google Sheets attendee database to UCare. A lot of functionality available (events, giving, services, team) even down to the person record level (birthdays, relationships, households). Customer service is also responsive and knowledgeable - a user once made a wrong bulk check-in for an event, and the customer service team was able to roll it back. Love the PROCESSES & FORMS functionality as it eased up our guest follow-up work, and also appreciate that it's quite easy to do cleanup of DUPLICATE records. Cons Reports can be improved. There are lots of things available within the system, but there can be more to meet the church's need. Would love it if one can make personal dashboards, which would lessen the need to go into each group or meeting to get numbers. Also a bit difficult to do name search as it does not allow for searching of second names or maybe a nickname. Relationships and households functionality can also improve - as it is not as intuitive as expected. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing UCare Easier to use, and friendlier price point. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Meets the functionality we need. Review Source Response from UCare June 24, 2022 Hi Melody, great review. I just wanted to mention that UCare Analytics is available in our Lighthouse edition, allowing you to create any custom dashboard that you want and it can even pull info from other systems. We'll soon be releasing name enhancements to support Title (e.g. Rev), Middle name, Suffix (e.g. Jr), Nickname and Legal name. We'd love to find out more about your additional relationship and household needs. Please contact Support with as much info as you can provide. GC Gavin C. Treasurer Religious Institutions Used the software for: 2+ years ### "Northside Mackay UCA" June 27, 2022 4.0 Being able to have multiple users access as required was a huge advantage and the level of IT skills required to operate Ucare was not over the top. Pros The ease of importing existing data and web page style access and use. A fairly quick thing to learn for other users. Cons learning how some of the features worked took a bit of trail and error until we got it to do what we wanted. SMS messaging is still limited to 165 characters this has been an impediment to using this feature Reason for choosing UCare The apparent simplicity of use and minimal work to setup. Review Source Response from UCare June 29, 2022 Thank you so much for your review Gavin, it is great to hear that users have been able to quickly learn the system. We generally recommend email for longer form than the sms function as it is free and generally sms has carrier charges which is independent from UCare itself. The character limits for sms are linked to how sms carriers processes sms charges. We have constructed the formatting to align with these principles so our customers know that when they send communication via sms they are only charged by their carrier for 1 sms. Here is an example guideline of carrier structures including if the body allows for more characters. 1 - 160 characters = 1 SMS charge 161 - 306 characters = 2 SMS charge 307 - 459 characters = 3 SMS charge And so on In other words, for example 5000 characters / 153 characters = 33 SMS charges. I hope this helps you in working through communication strategies for your church. Thanks again for your feedback JS Janette S. Pastor to Seniors Religious Institutions Used the software for: 2+ years ### "Useful Church Data base" June 25, 2022 4.0 Overall, Ucare has been a useful database for our church. As I mentioned already, I feel we are not using it to its fullest capacity for what we pay for, and maybe the opportunity to have a representative from the company join us via Zoom at a staff meeting may be helpful for us to understand what we are missing out on. (we have not requested this before so may be an option) Pros I love fact that it is reasonably easy to use when I am out and about to find addresses, phone numbers and notes that have been put in to refresh my memory of peoples situations. It is also easy to update notes from my phone. I also love the Task function, which I can set up to remind me of certain special birthdays or anniversaries and also set a task for other staff members or volunteers, which will send them an email reminder. Cons I feel we are probably not utilizing the software to its fullest ability of what we are paying for. Add note or I'm done have been confusing for most of our staff as we were starting to use it. Maybe cancel would be preferable wording to I'm done. Through COVID we subscribed to the text messaging service, but have had trouble utilizing it. Review Source Response from UCare June 29, 2022 Hi Janette Thanks for your review and your feedback on "I'm done". In our user testing, we had many people comment on "Cancel" and ask did that mean they would be cancelling a person's profile, a group, a meeting, etc. If you are still having issues with SMS please contact support so that we can assist. Also please contact support and they will be happy to book you a zoom training session for your next staff meeting. VR Verified Reviewer Connect Groups & Greenhouse Admin Religious Institutions Used the software for: 2+ years ### "Powerful programme" June 24, 2022 4.0 Pros Powerful tool for people administration. Easy to use. Versatile application. Cons Still needs work on some ease of application on a large scale event in terms of the check-in function - e.g. unable to generate mass print-out of labels Review Source Response from UCare June 29, 2022 Thanks so much for your feedback. We are so pleased that you have found UCare an easy to use and versatile application. UCare does have the ability to "mass print-out", please contact support so we can send you the help article. HB Heather B. Used the software for: ### "Great Processes!" July 15, 2015 5.0 We have loved UCare over the past year because it is the one system that has allowed us the flexibility of processes working in the background for us. This has improved our systems and follow up/care of people immensely. The customer service is great and timely and the new improvements that are coming out have upgraded the experience a lot just in a short time. All in all we are very happy with UCare and have loved what it has done for our church. Review Source BP Bronwyn P. Office Manager Religious Institutions Used the software for: 2+ years ### "Using UCare as your church management system" June 28, 2022 5.0 Delighted to find an Australian product with real time responses for any problem solving. Pros Ease of use, ability to be shared and different access levels to numerous volunteers. Great record keeping portal with ability to print reports as needed. Great Help platform and support. Cons Fluctuating costs due to data recording that effects monthly invoices. Reason for choosing UCare Local product - real time responses to issues. Review Source Response from UCare June 29, 2022 Thanks you so much for your feedback Bronwyn, so glad your experience with UCare has been a success. With per person pricing there is at times fluctuations based the amount of active profiles. We notify Admins a week before each invoice so that they can archive any profiles that shouldn't be active. We can also move you to a fixed invoice to address fluctuating costs. Feel free to reach out to the team to discuss this. JW Jenny W. Office manager Religious Institutions Used the software for: 2+ years ### "Ucare use " July 2, 2022 4.0 Ok Pros Ability to hold community information for our church Cons This software was already in place at the office when I started in the job and I gave only received basic training hence I don’t know how all the options work. Reason for choosing UCare Not sure it was used by the church when I started working in the office 3 years ago Review Source Response from UCare July 5, 2022 Hi Jenny, thanks for the review. A link to our youtube channel and help docs were included when you first were invited to UCare, and the same content is available contextually in the app. If you are an admin, you can access training and coaching services from the subscription page; otherwise, please contact our support team for more info. JB Joshua B. Lead Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Thanks uCare!" June 27, 2022 5.0 Great company, great application Pros The way the processes work helps us manage new visitors and effectively integrate people into the community. It's the best all round people management software we've found. Cons They could improve their volunteer rostering management aspect of the software. Review Source Response from UCare June 29, 2022 Hi Joshua, thanks so much for your feedback. It is so great to see you are effectively connecting new people into community using processes. That's what we are all about. - Helping CHURCHES Love PEOPLE. We are investing a significant portion of our development to rostering and volunteer management including effectively resourcing worship teams with everything they need to rehearse and create amazing worship experiences. We will keep you informed as we continue to roll out new and improved features in this space. We would also love to hear more from you on what you'd like to see in this space. Thanks again for the great feedback. MR Maika R. Pastor Religious Institutions Used the software for: 2+ years ### "UCare Review" June 26, 2022 3.0 It has been okay. Pros The household groupings work well and the ability to share ticket links Cons It's not very versatile. Would love to see a rostering system integrated Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing UCare Wasn't my choice to make Review Source Response from UCare July 1, 2022 Hi Maika It sounds like your church may be on the Legacy edition of UCare. If an admin switches to Growth edition you will get access to all the rostering/scheduling features. Also, you'll get access to tailored coaching. We have churches of over 100,000 people using UCare. it has lots of extras like members and donation apps & sites, rostering, songs, church health dashboards (i.e. analytics), Check-In & Child Safety, and Automation Studio. You can customize most forms in UCare to work just how your church needs. UCare also integrates with several services and has an advanced developers playground for churches that need to create custom solutions. Please contact support so we can assist you with learning about all the extra options we can provide. We're Australian based so you can even speak to us on the phone. CD Chris D. Pastor Religious Institutions Used the software for: 1-2 years ### "Scaleable professional church management software " March 9, 2020 5.0 I've appreciated the concern for the little guy on the part of U-care. The crew there have struck a balance between developing all the high end functionality you could want, but without lagging on support, or forgetting the smaller churches who don't need / can't afford everything right upfront. I'm confident that their processes will allow us to effectively implement, manage and improve the pathways we've defined for growing more and better disciples of Christ. Pros As a small church plant of 30 people we chose U-care because it catered for who we were then ... and is scaling naturally and easily as numbers grow and our processes evolve. Just tracking attendance has highlighted things I was missing and so has been super-helpful for care and discipleship. A friend whose church is around 100 has set up teams and processes for home groups, Sunday welcome etc. and as a result has been able to effectively deploy his church in helping people into the relationships that are going to help them settle, grow and serve. Any time that he has thrown at developing their U-care profile has been well supported and has been well repaid in terms of impact - no frustrating cul-de-sacs and time wasting. I like what I see of the added developments and the service team have always been responsive. Cons Nothing. I'm not techie, but even I could get going right away with easy data import options. For anything more complicated I'm confident that I'll get whatever help I need from the support team at U-care. Reason for choosing UCare Scalability, knowing that it would cater for us from start to finish. Second criteria was price-point ... no set up costs and fair monthly pricing. Review Source Response from UCare March 16, 2020 Thank you for such an amazing review Chiis, we look forward to working with you for many years to come. GB Grahame B. Office manager Religious Institutions Used the software for: 2+ years ### "UCare - not bad" June 27, 2022 4.0 It’s not bad. Provides fir general application requirements. Pros Fairly user friendly. Emailing and SMS functions are good. Able to accept event payments. Cons Problems with printing checkin labels on recommended printers - system too subject to WIFI issues. Event registrations often end up with duplicated people records. Alternatives considered [Elvanto](https://www.capterra.com/p/125780/Elvanto/) Reason for choosing UCare UCare more flexible and user friendly. Review Source Response from UCare June 29, 2022 Hi Grahame Thanks for taking the time to leave a review. Regarding WiFi, many of our churches successfully use UCare on slow WiFi connections. But 2 clients have had issues using UCare at Event venues. This wasn't a UCare issue but caused by Event venues using QOS software to block WiFi. We recommend getting dedicated bandwidth from the Event venue, or as UCare uses very little bandwidth you can use the Personal Hotspot option on a phone. If you using budget DYMO printers, the DYMO printer software for macOS contains bugs. You can alternatively use Brother printers for iOS and Android stations, or Zebra printers for high-speed label printing. Please contact support so we can put you in touch with DYMO support or provide you with more info on the other supported printers. Finally, if you are getting duplicates, ask attendees for a mobile phone or birthday so that UCare can match existing profiles. CM Christian M. Church Congregant / Real Estate Consultant Real Estate Used the software for: 2+ years ### "A great church member and management CRM." June 26, 2022 4.0 Other than internal connectivity with congregants the overall efficiency and abilities one can achieve utilising the Ucare CRM is very good. Pros The fact that it focuses on religious organisations and the way they are set up and managed. Cons Sometimes you have to go in and out of sections to find different info on congregants. Having a quick link to church members and their involvement in different departments and families would be very useful. Review Source Response from UCare June 29, 2022 Hi Christian Thanks for your message. If you hover over a person's name in UCare it will show you a summary of their involvement, person details, photo, etc. HB Howard B. Executive Pastor Religious Institutions Used the software for: 2+ years ### "An effective ministry extra" June 24, 2022 5.0 Pros Ease of use of the aspects and functions I know. As an older user, I need things to be simple and easily accesible and understood Cons Not as intuitive as I expected - sometimes it can be a little hard to work out functions for someone who is not as young as other users Reason for choosing UCare Ease of use for Youth Ministry and so we converted all church to Ucare Review Source Response from UCare June 24, 2022 Thanks for the review, Howard. We are here to help you, so if you get stuck on anything, please reach out to support@ucarehq.com. KB Kelinda B. Administration Officer Religious Institutions Used the software for: 6-12 months ### "UCare is Fantastic" June 24, 2022 5.0 UCare has made the overall administration of staying in touch with people so much easier. Pros It has a per person cost which is very affordable at all levels. Being able to send emails, check the database, and roster both in the office and on the run is great. Cons The learning phase did take a little of practise. Review Source Response from UCare June 24, 2022 Thanks, Kelinda, we really appreciate your review and continuing to enhance rostering for your parish. VR Verified Reviewer Executive Pastor Religious Institutions Used the software for: Less than 6 months ### "Learning about UCARE" July 1, 2022 2.0 minimal Pros I would like to know if there is instructional videos. Cons Not easy to find things. training videos would be great Review Source Response from UCare July 15, 2022 Hi, When you first receive an invite to UCare, the email contains a link to our help centre & and our Youtube Channel. If you are the person who created the account, you'll also receive several emails from our team to help you with onboarding and using UCare. For the first 7 days after you first sign in to UCare, a Welcome help article is displayed on the home page. This article also links to all our Youtube videos. On every UCare page, you can click the "?" button in the top right; this displays help articles & videos that are relevant to the current UCare page. This also allows you to send a message asking our team for help. You can also access the support centre & all our videos by clicking the Support link on ucarehq.com. Please contact our support team if you have any other ideas on effective ways to communicate this information to you. You can also access custom training options from your Subscription page if you are an admin, or support can help with this. CW Christina W. Administrative assistant Religious Institutions Used the software for: 6-12 months ### "UCare - capable software" June 27, 2022 3.0 It is helpful in storing data about our members but the use of emails and search functions are a little clusmy. Pros That it stores large amounts of detailed information. Cons Emails cannot be deleted once they have been scheduled to send at a later time. Review Source Response from UCare June 29, 2022 Hi Christina, thank you for taking the time to provide us with your feedback. Regarding scheduled emails, please reach out to support and they will remove them from the email queue. KN Keona N. student Education Management Used the software for: 6-12 months ### "Powerful but initially overwhelming" June 27, 2022 5.0 Pros UCare has a huge capacity to manage our organisational needs. I liked that there were many features to choose from when creating events and forms. Cons The organisational structure of UCare is slightly confusing e.g. making groups. I don't find it particularly easy to use for an organisation that has high turnover from year to year, as a university club that needs to accommodate incoming and graduating students every year. Some important features are not clearly displayed and are difficult to find. Review Source Response from UCare June 29, 2022 Hi Keona, Thanks for the review. UCare is focused on supporting large and growing churches. Yet we also support smaller and para-church organizations like yours. With regards to graduating students, UCare has options to promote students which can be used to simplify what you are doing. Contact support so they can discuss your unique needs. DM Donna M. Office Manager Religious Institutions Used the software for: 2+ years ### "Ucare is easy and functional" June 28, 2022 5.0 We have been using this program for quite a few years and have had no problems. It is an invaluable work tool Pros I am not very computer literate and I have had no problems learning and using this software Cons It can sometimes be slow to access help if you need to talk to a person Review Source Response from UCare July 1, 2022 Thanks for the wonderful review, Donna Please note that on the Legacy and Essentials editions of UCare you don't get phone support. Switching to the Growth or Lighthouse edition will unlock phone support options and tailored video training. CR Carol R. Treasurer Civic & Social Organization Used the software for: 6-12 months ### "UCare Review" June 24, 2022 3.0 Pros Makes member profile management easier across groups and sub groups Cons Having to have a year of birth for adult members to appear in directory listing, some older adults don't like to disclose their year of birth. Reason for choosing UCare Promoted by UCA Qld Synod Review Source Response from UCare June 24, 2022 Hi Carol. great to have a review from a fellow Gold Coaster. As COVID lockdowns started in 2020, several denominations including yours asked for a discounted version they could use to support their small to medium parishes in one master account. This is what you are using and to unlock the discount support is provided by your Synod head office. They can get access to custom training so please contact them for info. I would imagine that UCare would be a little more work than your previous Excel spreadsheets. But I wanted to point out that when you enter a person's birthday, the year picker in the calendar allows you to select "?" as the year, and if you select this then those people will still be included in your directory listing. Our ministry success team contact you this week to assist you further. Similar Products Featured ## Related categories [Church Management](https://www.capterra.com/church-management-software/)