Average Ratings

1 Review

  • 4 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1,000.00/one-time
  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Support
    24/7 (Live Rep)

Vendor Details

  • Noetica
  • www.noetica.com
  • Founded 1997
  • United Kingdom

About SYNTHESYS

Noetica develops software products for the call centre and contact centre market across the globe. Our product, Synthesys, is a comprehensive integrated mix of functions, which will deliver continuous improvements in the quality and efficiency of your customer contact activities. Whether you are looking for a dialer, scripting, CRM, ACD, voice recording, integration, multichannel, intelligent campaign management or any other call centre technology, you are in the right place.


SYNTHESYS Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

SYNTHESYS Reviews


Good CRM software

Dec 05, 2016
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Adaptability, update on the fly

Cons: Some limited functionality -

Overall: A good CRM solution with CTI Integration and good OB functionality - the team are strong at developing new functionality with tested release cycles