# Page 6 | Rocket Matter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Rocket Matter the right Time and Expense solution for you? Explore 204 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/82112/Rocket-Matter/reviews

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Rocket Matter

4.4 (204)

[View alternatives](https://www.capterra.com/p/82112/Rocket-Matter/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 6 - Reviews of Rocket Matter

## Showing most helpful reviews

Showing 126-150 of 204 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jennifer M.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Easy to use software"

April 6, 2021

4.0

No training required and easy to use.

Pros

Very easy to open new client matters, docket deadlines, and enter time/expenses.

Cons

I haven’t used the billing function yet so can’t comment.

Review Source

TH

Tabitha H.  
Member Owner  
Legal Services  
Used the software for: 2+ years

### "an excellent cloud-based comprehensive system for small firm solo lawyers. "

June 9, 2017

5.0

full service hourly billing with, email , calendar and accounting integration.

Pros

accessibility of the system, integration of calendaring and email. It works well with cloud-based document storage as well. New integrations are added often.

Cons

the interface for email doesn't allow you to bill efficiently for older emails. You essentially need to open and email and bill this.

Review Source

SG

Selena G.  
Office Manager  
Legal Services  
Used the software for: 2+ years

### "Reliably Company/Service"

April 12, 2021

5.0

8/10

Pros

I like that it is very user friendly and minimal cost

Cons

if it had a conflict checker, text messaging system integrated instead of buying it an as add on service

Review Source

RW

Richard W.  
Mr  
Law Practice  
Used the software for: 2+ years

### "Attorney"

April 6, 2021

4.0

Pros

Time keeping, calendar and time keeping most used.

Cons

Some features not intuitive. Would like to have ability for recurring tasks such as monthly billing.

Review Source

EC

Eliel C.  
Bookkeeper  
Legal Services  
Used the software for: 2+ years

### "Best Cloud Software for Client Management"

April 12, 2021

5.0

My favorite client management software.

Pros

Good reports, easy to use, excellent customer service.

Cons

It does not have matter trust account; only client trust account.

Review Source

KL

Kathleen L.  
attorney  
Law Practice  
Used the software for: 2+ years

### "intuitive, but sometimes glitchy"

April 15, 2021

4.0

Pros

i find it pretty easy to use, after matters have been set up

Cons

it is slow, very slow at times, which makes preparing a lot of invoices a big task

Review Source

PK

Penny K.  
Office Manager  
Law Practice  
Used the software for: 1-2 years

### "We Love Rocket Matter "

April 6, 2021

5.0

Rocket Matter makes everything from document drafting, time keeping, invoicing, and taking payments so much easier in one user friendly platform.

Pros

My favorite feature is the document templates that makes drafting repetitive documents so much easier.

Cons

One thing I think is missing is the ability to pause the payment plan option.

Review Source

VE

Victoria E.  
  
  
Used the software for:

### "Easy to Use, But Pricey for What you Get and Terrible Policy on Accessing Data After Cancellation"

October 24, 2016

2.0

I used Rocket Matter for several months, but I decided to switch to another law firm management software because Rocket Matter does not have much functionality. For $65, all you really get is billing and invoicing software (they claim to also offer document management but it's just a Dropbox feature, and you have to manually create templates if you want them). Their other competitors, CLIO and Firm Central, also offer deadline assistant, and a more robust document management system for about $35 more a month. CLIO also offers Lawpay with their subscription, which saves you an extra $20 a month. Upon cancelling Rocket Matter, I also discovered a terrible policy that the company strictly enforces. Once you cancel, you only have access to your existing data until the end of your billing cycle. After that, you have to renew your subscription to access your data, even if you are not using their software for billing and invoicing. And, there are no exceptions. I had a death in the family and needed only a few more days to complete migration of data, but they would not budge on the policy and even suggested paying for another month of Rocket Matter to complete migration, in case I wanted to switch back. No thank you. I think Rocket Matter has to get with the picture on this policy. For example, CLIO offers a free, 90-day period after cancellation to export data. It only makes sense, if you are not actually using the software to bill or invoice. Buyer beware, if you are testing out Rocket Matter.

Review Source

AH

Alex H.  
Law Clerk  
Law Practice  
Used the software for: 1-2 years

### "Rocket Matter"

April 6, 2021

4.0

Pros

very simple to understand the features and functions. I like to sort my hours by time blocks to see how much I bill overtime and its easy to do that.

Cons

I basically only use one function of rocketmatter to log hours so there's a bunch of extraneous features and stuff I personally don't need

Review Source

BC

Bob C.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Quick recommendation"

September 15, 2021

5.0

Excellent

Pros

\[SENSITIVE CONTENT\] help and the rest of the staff were exceptionally helpful

Cons

Not ready to respond as I learn the system

Alternatives considered

[Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/)[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)[CosmoLex](https://www.capterra.com/p/18931/CosmoLex/)[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing Rocket Matter

The company people with whom I dealt

Review Source

MK

Michael K.  
Litigation Attorney  
Law Practice  
Used the software for: 2+ years

### "RocketMatter Review"

April 12, 2021

4.0

Pros

Feature allowing me to produce templates

Cons

Finding cases through the search tab on the dashboard can be extremely slow at times.

Review Source

EL

Erik L.  
  
Legal Services  
Used the software for: 6-12 months

### "Fantastic and comprehensive law practice management program!"

July 29, 2016

5.0

Rocket Matter has been integral in the starting up and maintaining of my solo criminal defense practice. It is central in how I organize my files, how I bill my time, and how I keep track of court settings and due dates.

Pros

The ease of use and the sleek interface are, for me, some of the best parts of the software. Adding events, payments, and expenses or billable hours are all easy tasks to complete. The software does not have a steep learning curve at all.

Cons

There are a few minor tweaks I would enjoy, such as the ability to add multiple clients to one matter. Additionally, the client payment service is a little overpriced compared to other companies such as Square.

Review Source

CB

Cassandra B.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "CB Review"

April 6, 2021

4.0

Pros

Easy to open new matters, add time entries, contacts, and tasks,

Cons

Invoicing capabilities could use some improvements.

Review Source

JS

Jeffrey S.  
Counsel  
Law Practice  
Used the software for: 2+ years

### "Great product!"

August 19, 2020

5.0

Great

Pros

Easy to navigate and fields are clear. Many report options

Cons

Easier matter opening form would be good

Review Source

FW

Felecia W.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Solid Practice Management Software"

April 15, 2021

5.0

Love it.

Pros

The billing and client management combination

Cons

The way that the Matter Documents are organized.

Review Source

DK

Debbie K.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "Review of Rocket Matter"

July 15, 2016

5.0

I find Rocket Matter very user friendly. I enter a lot of time for my attorney and it is very easy to do. It's also easy to figure things out.

Pros

The ease of use. Easy to download documents and find contacts.

Cons

I can't think of anything I don't like about this software. Sometimes something will happen and it will take a long time to add time but I'm not sure that the software is the problem or my computer is the problem. I usually log out and log back in and it's quick again.

Review Source

AM

Amy M.  
Office Manager/Administrative Assistant  
Legal Services  
Used the software for: 2+ years

### "Rocket Matter - it's a life saver!"

September 14, 2016

4.0

The customer service and attention to detail is superb! Whenever I have a problem, I call the Support number and they always answer, if they cannot figure out the problem, they send the issue up to their engineers and I always get a response the next business day!

Pros

The ease of use and billing feature

Cons

A few glitches here and there, but nothing is perfect.

Review Source

SG

Scott G.  
Attorney/ownet  
Legal Services  
Used the software for: 1-2 years

### "Rocket matter rocks"

September 15, 2016

4.0

Overall my experience is good. It has helped greatly in tracking time and billing. Good to have a to do task list

Pros

Easy to use the basic features of time keeping and billing. Also good for tracking tasks

Cons

Having had time to learn document management systems. Seems very complicated

Review Source

CO

Cheryl O.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Great Legal Software!"

July 28, 2016

4.0

We have been using Rocket Matter at the firm where I work since I started here. It's easy to use and very useful. My firm uses tasks, tags, and billing A LOT. While we still have to have a physical file, Rocket Matter is very conducive to minimizing having to keep paper everywhere. It's a great tool!

Pros

Billing, tasks, timer

Cons

It can run slowly or crash sometimes

Review Source

BP

Beatriz P.  
  
  
Used the software for: 2+ years

### "Best Law Practice Management Software!"

September 26, 2016

5.0

I have been using Rocket Matter for years. This is by far the best law practice management software. The interface is very natural and easy to use. You will find all the information you need regarding a case available to you no matter where you are. With this software, you cannot go wrong! Also, the customer service is the best! I highly recommend this software!

Review Source

AM

Amy M.  
Administrative Assistant/Paralegal  
Legal Services  
Used the software for: 2+ years

### "Use it daily, not perfect, but very practical "

June 12, 2017

4.0

Pros

Ease of use and accessibility to customer service two things I love most about this software. I find it easy to train others on it as well.

Cons

The calendar has issues sometimes syncing with Google calendar. The attorneys in our firm rely on Google calendar as if it were their bible.

Review Source

AD

Anthony D.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Rocketmatter makes billing and tabulating costs easier"

April 6, 2021

5.0

It's a great overall product for small law firms to be efficient and track time and costs.

Pros

Billing for tasks is easy with Rocketmatter, as is tracking costs.

Cons

Make it easier for admin to enable regular users to view all entries for billing and costs.

Review Source

AO

Angelice O.  
paralegal  
Legal Services  
Used the software for: 1-2 years

### "GREAT!"

April 12, 2021

4.0

great

Pros

easy to maneuver, I like the templates and the task organization

Cons

too many glitches, sometimes the templates do not lowland properly and the search bar glitches does not show clients we have open matters for

Review Source

MB

Maytel B.  
partner  
Legal Services  
Used the software for: 2+ years

### "RM review for coffee"

July 27, 2016

5.0

I have used Rocket Matter since 2010 and have been very happy with the features it provides. They are constantly trying to improve this platform and have been pro-active in integrating it with other products such as Google Calendar and email.

Pros

Calendaring, billing and email

Cons

uploading documents

Review Source

SV

Samuele V.  
Trial Attorney  
Law Practice  
Used the software for: 1-2 years

### "Overall Solid"

April 12, 2021

4.0

Pros

The software is mostly intuitive and easy to search for what I need.

Cons

Sometimes it is hard to pull old invoices from previous months and recreate old invoices on demand for clients.

Review Source

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