---
title: "Homecare Homebase Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Homecare Homebase Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more."
source_url: "https://www.capterra.com/p/82177/Homecare-Homebase/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Homecare Homebase Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Homecare Homebase

## What is Homecare Homebase?

HCHB was started by a group of home care experts to offer practical, real-world solutions for field clinicians on the front lines of home-based care. As former clinicians ourselves, we know and understand the unique challenges of home care. We know that by removing obstacles, improving accuracy and delivering fast, easy access to real-time data, were doing much more than saving you time, effort and money. Were giving you the chance to have a bigger, better impact on all of the lives you touch. Since our start in 1999, HCHB has expanded into a comprehensive home-based care EHR solution with multiple service lines including Home Health, Hospice and Personal Care (Home Care) and Private Duty. We also offer supplemental software solutions and services to further empower care.

## What is Homecare Homebase used for?

[Hospice](https://www.capterra.com/hospice-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/)

Top alternative

Featured

Overall rating

Based on 55 user reviews

Reviews sentiment

Positive

42%

Neutral

15%

Negative

44%

Starting price

$1

One Time

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Homecare Homebase?[Manage this product listing](https://www.g2.com/products/homecare-homebase/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Homecare Homebase

2.9 (55)

VS.

[4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/)

Starting Price

$1

One Time

Starting Price

$65

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.7 (55)

Ease Of Use

4.8 (166)

Value For Money

3.0 (37)

Value For Money

4.7 (109)

Customer Service

3.0 (44)

Customer Service

4.7 (138)

## Homecare Homebase alternatives

Highest Rated

[4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (158)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (50)](https://www.capterra.com/p/163319/StoriiCare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Careficient](https://www.capterra.com/p/165999/Careficient-AMS/)

[4.5 (59)](https://www.capterra.com/p/165999/Careficient-AMS/reviews/)

Starting price

$995.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/165999/Careficient-AMS/)

[View all alternatives](https://www.capterra.com/p/82177/Homecare-Homebase/alternatives/)

## FAQs about Homecare Homebase

Overview

### Which roles and teams benefit most from Homecare Homebase?

Homecare Homebase is most used by home health and hospice clinical teams, including registered nurses, case managers, physical therapists, therapy assistants, speech-language pathologists, and social workers. They document visits, manage care plans, coordinate patient services, and track clinical records. Operations leaders, directors, bereavement coordinators, recruiters, and finance staff support staffing, agency workflows, and administrative oversight.

Answer based on 55 reviews

Overview

### What company size and industries is Homecare Homebase built for?

Homecare Homebase serves Home Health, Hospice, and Personal Care/Home Care agencies; 42% of reviewers are small businesses, while Hospital & Health Care represents 84%. It also serves enterprise organizations (32%) and midsize businesses (26%), with Health, Wellness and Fitness (8%) and Accounting (4%) appearing less often in reviewer data overall.

Answer based on 55 reviews

Features and Usability

### What are the key features of Homecare Homebase?

Homecare Homebase includes core EMR/EHR and patient records management for clinical documentation, care plans, medication history, and electronic signatures. It also provides caregiver scheduling, clock in/out, time tracking by client, referral tracking, billing and claims management, plus workflow management and reporting for home health and hospice operations.

Answer based on 29 reviews

Getting Started and Support

### What training and onboarding options does Homecare Homebase offer?

Homecare Homebase provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does Homecare Homebase offer, and how do users rate the experience?

Homecare Homebase offers email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live representative assistance. Users report mixed support experiences: some feel well supported by trainers and implementation teams, while others cite slow responses, waits of several days, limited troubleshooting, and feedback that appears unaddressed.

Answer based on 19 reviews

Features and Usability

### How well does Homecare Homebase handle patient documentation?

Homecare Homebase supports digital point-of-care documentation, but many clinicians find charting burdensome and repetitive. Nurses and therapists value entering notes and time in the field, daily documentation prompts, and patient lookup tools. Teams frequently cite too many required questions, limited side-by-side record viewing, and difficulty locating prior visit details.

Answer based on 29 reviews

Features and Usability

### Is Homecare Homebase easy to use?

Homecare Homebase offers accessible desktop navigation for some teams, though many field users face a steep learning curve. Administrators value document uploads, faxing, task workflows, and several paths to information. Clinicians working on tablets often report repetitive menus, refresh issues, limited flexibility, and an interface that requires sustained training to use confidently.

Answer based on 20 reviews

Features and Usability

### What can Homecare Homebase track?

Homecare Homebase tracks visits, documentation, travel, referrals, employee information, and family follow-ups in one system. Home health and hospice teams value time tracking, medication references, mapping, and centralized records. However, some clinicians maintain separate tracking methods because workflows can require duplicate entries, back-office coordination, or extra steps to confirm information.

Answer based on 13 reviews

Features and Usability

### How easy is it to change visits in Homecare Homebase?

Homecare Homebase controls visit scheduling changes through structured workflows, but flexibility can be limited during patient care. Field clinicians often need office staff to update visit types, codes, authorizations, or schedules, which can delay documentation. Agencies that follow the platform's processes closely may reduce issues, but syncing problems and multiple scheduling areas can complicate changes.

Answer based on 13 reviews

## Features

AI summary

Based on 205 Home Health Care reviews

Capterra reviewers point to these as the top features buyers look for in hospice software:

-   **HIPAA Compliant** (**65%** of reviewers rated this feature as critical)
-   **Compliance Management** (**53%**)
-   **Charting** (**61%**)

Homecare Homebase supports all three of the features reviewers rate most highly: **HIPAA Compliant**, **Compliance Management**, and **Charting**. Combined, these capabilities help hospice providers protect patient data, stay aligned with regulatory requirements, and maintain accurate clinical documentation, allowing teams to deliver care with greater consistency and confidence.

HIPAA Compliant

4.9 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Compliance Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Care Plan Management

2.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Manage the treatment plan and coordination between care providers and patients with special health care needs

Document Storage

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Scheduling

3.1 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Billing & Invoicing

4.6 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Homecare Homebase 56 features

### All Features
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Bereavement Management: Create, manage, and monitor bereavement care plans.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Client Management: Manage contact details and communication with clients
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- EMR/EHR: Create and securely store digital patient records
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Forms Management: Store, manage and track all forms in a centralized location
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- Home Health Care Management: Manage the care, assistance, or services that take place in patient's home
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Medication History: Access to patient medication history data
- Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Patient Database: A repository of patient data, including their past and current health issues, treatment history, and more
- Patient Intake: Patients can register for appointments in advance online
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Physician Portal: Online portal that allows physicians to refer patients, order exams, and/or view patient records & images
- Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Records Management: Ability to record, store, update, and retrieve information
- Referral Management: Log and store the source of contacts/leads
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking by Client: Track time worked per client
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

3.0 (50)

3.0

Based on 50 reviews

## Pricing

Value for money

3.0 (37)

Basic

$1.00

One Time

Value for money

3.0 (37)

3.0

Based on 37 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.0 (44)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (44)

3.0

Based on 44 reviews

## User reviews

Overall rating

2.9

Based on 55 reviews

Filter by rating

5(14)

4(9)

3(8)

2(4)

1(20)

Mentioned topic

Sorted by most recent

Gagandeep S.

DIRECTOR

Accounting

### "Reliable Platform for Managing Homecare Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 28, 2026

My overall experience with Homecare Homebase has been positive. It is a useful platform for coordinating homecare operations and keeping documentation organized, although a simpler and more intuitive interface would improve the experience.

Pros

Pros: Homecare Homebase provides a centralized platform for managing patient information, scheduling, documentation, and communication. It helps keep important information organized and accessible.

Cons

Cons: The interface can feel somewhat complicated, and some tasks require multiple steps. It can also take time to become familiar with all of the available features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Susan P.

DIRECTOR

Accounting

### "Reliable Platform for Organising Homecare Work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 24, 2026

Overall, my experience with Homecare Homebase has been positive. It provides useful tools for managing care information, documentation, schedules, and day-to-day tasks in one place. Once you get familiar with the system, it helps keep information organised and makes it easier for staff to stay on top of their work. The learning curve can be a little challenging at first, but overall it is a useful platform.

Pros

What I liked most about Homecare Homebase is that it keeps important patient and care information organised in one place. It makes it easier to manage documentation, care plans, schedules, and communication, while helping staff stay up to date with the information they need.

Cons

The main thing I liked least about Homecare Homebase is that the system can take some time to learn, especially for new users. Some screens and processes can feel a little complicated, and navigating between different features could be more straightforward.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Sam L.

Operations

Health, Wellness and Fitness

### "Great Experience. Super user friendly!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2026

Pros

Love that it's user friendly and easy to use for someone not very tech-savvy. It's greatly helped my team in so many ways!

Cons

Nothing comes to mind. Everything has been great! My experience thus far as been more beneficial than not!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2026

Thank you for sharing your experience with HCHB. We are thrilled to hear that you've our software has made your life easier!

RH

Rocky H.

IT Systems Specialist

Hospital & Health Care

### "It does what it needs to"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

December 29, 2025

It hasn't been too bad, and service outages are rare, however, there have been several times where HCHB support has apparently given up, with responses like "Must be a device issue" or "Uninstall/reinstall Citrix". With no help troubleshooting past those two responses.

Pros

Maintaining database is great when it works correctly! If one person is not following SOP it makes it a nightmare.

Cons

Trainings leave something to be desired. It's a lot of prerecorded video that isn't engaging or captivating to the audience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2026

Thank you for your feedback.

VJ

Vera J.

Volunteer Coordinator

Hospital & Health Care

### "Strongly do not recommend this EMR"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

July 9, 2025

Truly terrible. In both instances I went from a platform that was not amazing but was quite usable, to a platform that forced me to do every part of my job twice, and did nothing to help me along the way.

Pros

I liked almost nothing about this product. I transitioned to it from a proprietary EMR which was built basically off PDFs of their paper forms, and from Epic, which is big and complicated but customizable

Cons

Homecare Homebase is essentially like typing your documentation into a word document with prompts. It makes almost nothing easy, you can erase the prompts if you want which seems concerning, and often it forces you to do doublework.

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Hospice was bought by a private equity company who did not want to pay for a premium product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Sarah N.

Intake

Hospital & Health Care

### "Homecare Homebase-A Homebase and Homerun if you are in healthcare! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 17, 2025

Overall HCHB has been very helpful in my life working in healthcare daily. It helps keep me on track with my Workflow. I have worked with many scheduling systems in my career, and it is easy to use with the mapping and ease of moving patients from clinician to clinician. There is a report for everything you need and is easy to use if you are a billing specialist too.

Pros

I really love the different options you have to upload documents in attachments and where you can put Wound Pictures or separate your Paper Visit Notes for billing. The ease to fax documents out of HCHB. The Workflow really helps you keep your tasks in order. Which everyone knows is helpful when you are multitasking with phone calls! We have worked on special projects with HCHB too, and they have always been so helpful to design things the way we need them to run.

Cons

I found the orders tracking a little difficult since you have to put a date and comment on each order you fax out, which can be very time consuming when working with a busy office who has a lot of orders. I do wish there was a way to mass stamp your orders with a date and a comment and fax them all out as one batch with a select all click.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 20, 2025

Sarah, Thank you for sharing your experience with HCHB. We are thrilled to hear that you've our software has made your life easier! We are committed to continuing to make improvements to our EHR, so I have passed on your suggestions to our product team as well.

KR

Katy R.

Vice President of Operations

Medical Practice

### "HCHB has been a partnership success"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 24, 2024

Its been a great experience for our company who moved from a smaller vendor to HCHB. We knew with this change it would dilute the attention some since HCHB has a lot of customers but all and all they do an excellent job still giving us the attention we need to be successful on the product and the implementation team was top notch.

Pros

Extremely robust program, can customize to your agency but also ensures you stay within regulatory requirements.

Cons

Being a larger company its hard to communicate glitches or minor flaws in the system and see them be fixed. IE maybe an inconsistent box that you cannot type/search in when all other boxes are - would be hard to get this resolved since its not a pain point but still is an annoyance for an end user.

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

Healthcare First wasnt an option so selected other. HCF was our EMR and was not able to keep up with an agency our size both in speed of the system but also features. We were ready to move to bedside charting with tablets and HCF was not in a place to support this.

Alternatives considered

[iKnowMed](https://www.capterra.com/p/213436/iKnowMed/)

Reasons for choosing Homecare Homebase

HCHB had more features and I knew it was the better pick even with the price point difference. It was worth the investment to be on a product we knew could support our growth in the long term.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 25, 2024

Katy, Thank you for sharing your insights. We are glad to hear you've had a good experience partnering with HCHB and look forward to helping your organization grow!

LB

Leslie B.

Speech Language Pathologist

Hospital & Health Care

### "Abominable"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 6, 2023

I am retiring 6 months earlier than planned because I will not, absolutely will not diminish the therapy my patients need in order to work with this absolute nightmare. Gee, thanks, HCHB for ruining my career. This piece of software crap flies in the face of everything speech pathologists do.

Pros

Nothing. This has wasted so much of my time. The training is ludicrous. Who on earth created this mess?

Cons

Not based on how human beings process information. So much time spent on re-inventing the wheel, the patient loses valuable time. No one in the back office can make this work. Yet those of us in the filed mus5 rely upon the back office to load visits.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NH

Nena H.

Hospice Nurse Consultant

Hospital & Health Care

### "Good EMR for managing some aspects with a very heavy workload for others."

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

January 21, 2023

I have used this software in the field as a clinician and as a back office user on the admin side as well.

Pros

I like that it is customizable and has excellent report features. With a very large team, you can make sure that duties and tasks are very clearly delegated and monitored for completion.

Cons

No innovation and not up to date at all. Very little changed over the year. Very difficult to learn how to use and implement it. Causes high levels of clinician frustration and that leads to many documentation timeliness an compliance problems. Such a heavy workload and so many extra steps for everything. Not at all intuitive, tons of internal issues and errors and constant issues with syncing and refreshing cause frequent service failures and compliance issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sandra C.

Director of Nursing

Hospital & Health Care

### "Performed poorly. "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

September 23, 2022

I would describe my overall experience as a flop. I would advise organizations to think carefully before making a decision and at the least do not get locked into a contract with Homecare Homebase before having the oppurtunity to extensively test it. I was tasked with selecting and deploying a new home health care solution and I personally chose Homecare Homebase. Right away the poor layout caused time management to suffer. Malfunctions started to disrupt our entire workflow. I waited days to hear back from support, something I don't like to experience. I don't believe the agents have the ability to provide any assistance. Later on I found reviews of Homecare Homebase and almost every reviewer voiced the same complaints. The importance of research and reviews is something I won't forget -- ever again.

Pros

\- Manage multiple components of home health care. - Billing features. - Freedom to choose add-ons. - Parent company established prior to 2000. - Company is located in Kentucky, United States.

Cons

\- Poor performance in all. - Disruptive malfunctions. - Missing features and poor feature quality. - Time management suffers, efficiency and case load suffers. - Workflow feature is locked into place. - Impractical layout that's changed again and again. Senseless restrictions. - Complaints were heard but were never addressed. - Poor support.

Switched from

[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)

Because my superiors asked me to find something new.

Alternatives considered

[Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/)

[WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/)

Reasons for choosing Homecare Homebase

Because HCHB was located only an hour or two away and I felt that I could trust them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/82177/Homecare-Homebase/reviews/)

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Popular comparisons

[Hospice Tools vs Homecare Homebase](https://www.capterra.com/compare/82177-188024/Homecare-Homebase-vs-Hospice-Tools)