Who Uses This Software?

Law Enforcement agencies and other investigative agencies including DA offices, Task Forces, and Commercial Investigation Units.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Case Closed Software
  • www.caseclosedsoftware.com
  • Founded 1999
  • United States

About Case Closed

Case Closed software tracks everything related to criminal investigations. Track Cases, Tips, Tasks, Incidents, Charges, Court Status, attach Video/Audio, Images (and other files), Internal Messaging, Robust Reporting, Investigator Dashboard, Confidential Informants, and much more. Case Closed is available in both on-premise and CJIS Compliant cloud delivery models. Workflow for Supervisors' approval of cases. Reminders of unread messages and overdue tasks. Track money Tills.


Case Closed Features


Case Closed Reviews Recently Reviewed!


Much better than our previous case management software.

May 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's the only software we found that is loaded with features and cloud-based so we were up and running in a few days.

Cons: There are frequent updates as new features are added. At least the updates are done at night but can be annoying.

Overall: We can quickly organize our cases, collaborate with our partners, and stay much more organized than ever before.

Easily the most powerful and cost-effective suite of investigation software solutions

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Case Closed tracks everything related to criminal investigations. Track Cases, Tips, Tasks, Incidents, Charges, Court Status, attach Video/Audio, Images (and other files), Internal messaging (to & from other detectives), Investigator Dashboard, send SMS Text messages, Informants, Medicaid Fraud. Evidence tracking with barcode and much more. Generate Reports on any data. Workflow for Supervisors' approval of cases. Reminders of unread messages and overdue tasks. Track money Tills.