# CaterZen Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CaterZen Software - reviews, pricing plans, popular comparisons to other Catering products and more. Source: https://www.capterra.com/p/82293/Restaurant-Catering-System/ --- # CaterZen Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CaterZen ## What is CaterZen? CaterZen is the only all-in-one tool for managing drop-off, takeout, delivery, and full-service catering, as well as event spaces. Designed to streamline operations, bolster sales, and enhance marketing, it saves time while increasing sales opportunities. Features include creating proposals with electronic signatures, managing events and BEOs, offering online ordering, drag-and-drop Kitchen Production Reports for efficiency, and a Delivery Manager app to optimize deliveries and impress clients. ## What is CaterZen used for? [Catering](https://www.capterra.com/catering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/) Top alternative Featured Overall rating Based on 55 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $179 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CaterZen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.caterzen.com&name=CaterZen) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CaterZen 4.8 (55) VS. [4.6 (70)](https://www.capterra.com/p/141909/IVvy/reviews/) Starting Price $179 Flat Rate, Per Month Starting Price $250 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (55) Ease Of Use 4.6 (70) Value For Money 4.5 (51) Value For Money 4.5 (60) Customer Service 4.8 (53) Customer Service 4.7 (64) ## CaterZen alternatives [4.9 (12)](https://www.capterra.com/p/176027/Flex-Catering/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (33)](https://www.capterra.com/p/121288/Better-Cater/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (5,302)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/82293/Restaurant-Catering-System/alternatives/) ## FAQs about CaterZen Overview ### What problems does CaterZen solve? CaterZen solves slow, error-prone catering operations by making order entry, revisions, calendar scheduling, client recordkeeping, delivery coordination, and online ordering easier to manage in one system. Catering sales teams, store managers, delivery staff, and restaurant operators benefit from faster training, less manual follow-up, and better visibility into customer history and active orders. Answer based on 29 reviews Overview ### Which roles and teams benefit most from CaterZen? CaterZen is most used by catering leaders, sales teams, and business owners who manage event orders, client communication, and daily operations. General managers and directors use it to oversee scheduling, production, and revenue, while coordinators, administrators, and customer-facing staff rely on it to streamline order details, follow-ups, and service execution. Answer based on 55 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and specific industries is CaterZen built for? CaterZen is designed for caterers, restaurants with catering services, event spaces, supermarkets, and restaurant chains. It suits businesses of varying sizes that need support managing catering operations and sales, especially organizations in food service and event-driven industries. Features and Usability ### What are the key features of CaterZen? CaterZen includes core catering order management features like order entry, quotes/estimates, billing and invoicing, and a shared calendar for scheduling. Differentiating features include email marketing, CRM with customer history and past orders, online ordering, kitchen production reports, and driver tracking with delivery status updates. Answer based on 29 reviews Pricing ### How much does it cost and what fees or limitations are included? CaterZen starts at $179 per month for the Pro plan, with Pro Plus at $199, Marketing Pro Plus and Enterprise at $229. A free trial is available. Pro includes unlimited users, transactions, menus, orders, free support, software upgrades, reporting, and credit card processing. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does CaterZen integrate with? CaterZen integrates with 10 third-party tools, including payment, accounting, scheduling, and Google services. Official catalog integrations include Chowly, Gmail, Google Analytics 360, Google Calendar, Google Maps, Nowsta, PayPal Enterprise Payments, QuickBooks Online, Tango, and authorize.net. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does CaterZen offer? CaterZen provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and setup review. Answer based on 8 reviews Getting Started and Support ### What customer support options does CaterZen offer, and how do users rate the experience? CaterZen offers email/help desk, a knowledge base, and phone support. Users often describe support as responsive, helpful, and quick to answer, with articles and training that make self-service easier. Some mention same-day replies, though a few say certain fixes can still take too long and feature requests may require patience. Answer based on 15 reviews Catering orders ### How well does CaterZen manage catering orders? CaterZen manages catering orders well by centralizing quotes, calendars, prep sheets, invoices, and delivery details in one system. Restaurant catering teams often find it easier to organize recurring workflows and online ordering, though some offsite caterers want more support for complex events and easier deletion of canceled or test orders. Answer based on 20 reviews ## Features AI summary Based on 265 Catering reviews Capterra reviewers point to these as the top features buyers look for in catering software: - **Booking Management** (**80%** of reviewers rated this feature as critical) - **Event Management** (**66%**) - **Event Calendar** (**68%**) CaterZen supports all three features that reviewers rank highest: **Booking Management**, **Event Management**, and **Event Calendar**. Together, these capabilities help catering businesses manage reservations, coordinate event details, and keep schedules organized in one place, allowing teams to stay on top of bookings, reduce scheduling conflicts, and deliver events more efficiently. Accounting Integration Integrate with a third-party accounting system Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Banquet Management Coordinate food and beverage delivery for events. Billing & Invoicing Create, manage, and send invoices or bills to customers CaterZen 75 features Integrate with a third-party accounting system Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Coordinate food and beverage delivery for events. Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Manage budgets, track and optimize spending and align capacity to workload demand Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage the maintenance of building facilities Dispatch food deliveries Software designed for caterers and catering businesses. Serves restaurants Visualize locations on a map Determines the location of a device using GPS or an IP address Information, data and reports that are being tracked over time Edit and personalize data view as needed Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows users to view inventory and build a menu that's appropriate Allow customers to track their order and keep them updated when the status changes. Identify the physical location of an individual, asset, device, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations Tracks and processes online orders Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Create proposals based on costs of labor and materials Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Store recipes, enable recipe modification, and generate data required for production records Managing orders that a customer purchases repeatedly and regularly Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Reports specific to sales analysis for trends and strategies Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.5 (55) 4.5 Based on 55 reviews ## Pricing Value for money 4.5 (51) Free Trial [View pricing plan details](https://www.capterra.com/p/82293/Restaurant-Catering-System/pricing/) Pro $179.00 Flat Rate,Per Month It includes: - Unlimited Menus, Categories, Items & Modifiers - Mobile Order Taking - CRM - Kitchen Production Report - Integrated Calendars - Rebooking Reminder System - Credit Card Processing Pro Plus $199.00 Flat Rate,Per Month It includes: - Online Ordering Marketing Pro Plus $229.00 Flat Rate,Per Month It includes: - Delivery Management - BEO Templates - Email Marketing - Lead Capture Forms - Marketing Calendar - VoIP Call Module - Advanced Integrations Enterprise $229.00 Flat Rate,Per Month It includes: - Phone Center Ordering Tool - Online Ordering Store Locator - Tiered Menu Pricing Value for money 4.5 (51) 4.5 Based on 51 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[ Nowsta](https://www.capterra.com/p/172778/Nowsta/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (53) 4.8 Based on 53 reviews ## User reviews Overall rating 4.8 Based on 55 reviews Filter by rating 5(44) 4(11) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EC Erin C. Management Hospitality ### "Catering for you" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2021 Pros Its a all in one catering platform with drop off and an easy to use online ordering site. The Caterzen software has a built in email marketing module as well as a loyalty referraal program. The software has a free trial you can sign up with to see if its a good fit for you and if you do its $129 a month. Cons There really is not a flaw or downside to this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kristen T. Director of Catering Restaurants ### "Titos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2019 Excellent Customer Service Pros Easy to use. Seamless. Driver app. Can update easily. Cons setting it up. limiting on the design of the home page. crm needs to be able to sort lists. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 6, 2019 Thanks for your review Kristen! You can segment all contacts into groups and pull those up. Click column headings in CRM to sort by that field. Please contact our support if my instructions don't make sense. Thanks! NM Nanette M. VP Operations Restaurants ### "Amazing Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2019 This is one of the best "outsourced" experience we have had a company. Their support team is ABSOLUTELY amazing. In addition, they really teach you to be independent with all of the articles and videos they provide when you are trying to do something within the software, but if you get stuck they are there for you - usually within an hour you have an answer,. Pros The best part of CaterZen, initially, is how quickly a company can go from not having a catering system and CRM system to having one. Our company was up and running in 3 weeks. The ease of implementation was incredible, our CEO said - "quickest IT implementation in our company history". Other great features, are that it was able to integrate with our website for guest to order themselves, the prep sheets are perfect for the kitchen operations, and the invoices are clean and easy to read for operations. The driver application is an additional great feature that the guests really appreciate. The CRM and reporting features are excellent and really help you grow your business. Cons We have to have patients with feature request, because it has to have value for all end users not just us. Reasons for choosing CaterZen It has all the features you need with being reasonably priced. You are able to tell from the way that the software functions that it was created by a person who worked in the industry and catered, that is extremely important and is probably the reason it is so intuitive. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AC abraham C. Catering specialist Restaurants ### "owesem" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2019 Pros it's quick and easy to input orders into the system Cons it glitches with addresses doesn't auto-complete certain city names Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CM Cady M. Catering Sales Manager Food & Beverages ### "Makes things easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 23, 2019 Pros I really like the ease of entering and revising orders. It's helpful too that CaterZen keeps track of our customers orders and information. Looking at the calendar overall is very nice too. Cons I don't like how quotes cannot be saved. Sometimes we make a quote for a customer but they decide to do something else or the event is canceled. There is no way to save the quote, we need to delete it or move to a past date as to not confuse our kitchen or scheduling. Though sometimes deleting it is not a good idea in case they want to revisit the quote at a later date. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 25, 2019 Thanks for the great review! We appreciate your business. Please note all quotes can be saved, modified and/or turned into orders. They are stored under the client's CRM record. AB Amy B. Managing Partner Food & Beverages ### "CaterZen Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2019 Overall experience is great, but I wish you had a live support option. It takes a lot of time to fix my issues when it was a simple fix. Pros All my client information in the right place. Cons It does not adapt to our business model very easily and new cages do not happen very often. Reasons for choosing CaterZen Cost and Ease of use Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GH Gillian H. Manager Restaurants ### "Very User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 8, 2019 Pros The Caterzen software is easy to understand and use. Very user friendly for 1st time users. Caterzen has made it a lot easier and faster for our customers to place catering orders online with us. The software has a great calendar function where it is easy to organise and find specific orders. Cons The formulas for the Kitchen and Production reports are not quite that suited for all menu types. Not being able to customize colors on Catering Tickets, Quotes, Invoices etc. to fit with the colors of the company's logo which can be added on these documents. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RH Ronald H. Catering Manager Restaurants ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 28, 2018 This is one stop software that does everything the company needs it to do. Prior to this there was a daunting process to ensure all parties are on one accord. Pros This program is very user friendly. The support staff is helpful and they want to see you succeed. Cons I haven't run into anything yet that I don't like about it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 3, 2019 Ronald - thanks for the kind words. We really work hard to build the best catering software and proud to be working with a home town restaurant like Slim & Husky's....one of my favorite places. You guys rock!!!! Michael Attias President/Founder AN Anonymous User Customer Service Representative Financial Services ### "Caterzen review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2018 I have used this software since I started working at my job. I find it easy to use and navigate. I am able to also use it on my phone if I an ever traveling and need to get into a contract. Pros Its easy to use and navigate. Makes my job easier. Cons To do list doesnt always work. There are times where we put in meetings and they dont show up. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SM Shelly M. Office/HR Manager Food & Beverages ### "CaterZen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2018 Pros The software is easy to use and is much faster than our old software. Cons I like everything I have seen so far with the software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/82293/Restaurant-Catering-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HoneyCart vs CaterZen](https://www.capterra.com/compare/82293-189069/Restaurant-Catering-System-vs-HoneyCart)