# Page 2 | CaterZen Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is CaterZen the right Catering solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/82293/Restaurant-Catering-System/reviews --- CaterZen 4.8 (55) [View alternatives](https://www.capterra.com/p/82293/Restaurant-Catering-System/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of CaterZen ## Showing most helpful reviews Showing 26-50 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Cady M. Catering Sales Manager Food & Beverages Used the software for: 6-12 months ### "Makes things easy" July 23, 2019 5.0 Pros I really like the ease of entering and revising orders. It's helpful too that CaterZen keeps track of our customers orders and information. Looking at the calendar overall is very nice too. Cons I don't like how quotes cannot be saved. Sometimes we make a quote for a customer but they decide to do something else or the event is canceled. There is no way to save the quote, we need to delete it or move to a past date as to not confuse our kitchen or scheduling. Though sometimes deleting it is not a good idea in case they want to revisit the quote at a later date. Review Source Response from Restaurant & Catering Systems July 25, 2019 Thanks for the great review! We appreciate your business. Please note all quotes can be saved, modified and/or turned into orders. They are stored under the client's CRM record. AB Amy B. Managing Partner Food & Beverages Used the software for: 2+ years ### "CaterZen Review" July 9, 2019 5.0 Overall experience is great, but I wish you had a live support option. It takes a lot of time to fix my issues when it was a simple fix. Pros All my client information in the right place. Cons It does not adapt to our business model very easily and new cages do not happen very often. Reason for choosing CaterZen Cost and Ease of use Review Source JS Jerry S. Owner Used the software for: 2+ years ### "After extensive research this is the best catering software that I found and now using." May 1, 2018 5.0 Pros It is a complete package for all my catering need. Love the marketing Module and the delivery manager. Cons Nothing not to like. There are few tweaks I can suggest to improve the software though . Would love to discuss them on the next yearly users meeting. Review Source GH Gillian H. Manager Restaurants Used the software for: 6-12 months ### "Very User Friendly" July 8, 2019 5.0 Pros The Caterzen software is easy to understand and use. Very user friendly for 1st time users. Caterzen has made it a lot easier and faster for our customers to place catering orders online with us. The software has a great calendar function where it is easy to organise and find specific orders. Cons The formulas for the Kitchen and Production reports are not quite that suited for all menu types. Not being able to customize colors on Catering Tickets, Quotes, Invoices etc. to fit with the colors of the company's logo which can be added on these documents. Review Source WC Wendi C. Manager Used the software for: 1-2 years ### "Very simple to use. " October 17, 2017 5.0 Pros That it is easy to change your orders. Many customers have last minute request. So it doesn't take forever to update. Cons That you have to choose your store every time you log in. It should be saved on there. When you are in a hurry it becomes an inconvenience. Review Source Response from Restaurant & Catering Systems October 20, 2017 Wendi - good news. We already have a way for you to pick a default store and have it pop up when you log in. I am having someone from our team reach out to you. On a related note, we have a lot of features/functions built in. If ever you come across a challenge, please let us know. Often times there is already an existing solution. Thanks for your business! Michael Attias President/Founder Restaurant Catering Systems JC Jordyn C. Catering Specialist Used the software for: 2+ years ### "Overall, RCS is very helpful for day-to-day catering orders and large take-out orders" August 30, 2017 4.0 Pros I like being able to have a place for customer information and access to past orders, as well as not having to create quotes from scratch. Cons Some of the navigation between customer information and quotes and things is a little frustrating. You often have to go through multiple steps to get back to the customers quote, etc. if you accessed it through their customer file instead of the calendar, or vice versa. Review Source LM Leya M. Manager Used the software for: 2+ years ### "RCS has been very helpful in growing our catering business and keeping us organized" December 4, 2017 4.0 Pros The ability to save information for an individual and previous orders so that it can make the process more seamless instead of getting the same info each time. Cons This is very silly, but it seems like we have to change the password a lot during the year instead of being able to keep it the same Review Source BM Brett M. COO Restaurants Used the software for: 2+ years ### "RCS has quick and accessible customer service" May 1, 2018 5.0 Pros I really like the record keeping ability in RCS. I also like the search feature it has built in and it's easy to teach to others. Cons I really can't think of anything right now that I would consider a con to the software. It's practically error free. Review Source MP Mike P. Owner Restaurants Used the software for: 6-12 months ### "Hands down the best platform for managing our catering business!!" May 1, 2018 5.0 It has streamlined our process for issuing quotes, creating orders, and most importantly has helped us to execute on orders consistently and accurately! Pros Building quotes and converting them to orders takes seconds! Super detailed and custom kitchen reports help us accurately and efficiently get the orders ready every time. The accounting feature is great for keeping track of deposits and outstanding invoices. Cons Programming the menus takes a little time, but is very intuitive and pays off 10 fold with the amount of time saved when building orders and calculating quantities. Review Source VV Veronica V. Catering Executive Restaurants Used the software for: 6-12 months ### "I have loved RCS from day one. Easy to use and modify to our needs." August 22, 2017 5.0 Catering is more organized and easy. Pros The ease of the program, it is very easy to teach someone how to use RCS. Someone that only uses it once in a blue moon can just jump right in and use it. Cons The process to get somethings to show on delivery and production report with each package. We have had to where we notice some things are not showing up and the process just seems time consuming to make sure it shows up with every package. I understand why it is the way it is but having to do each product with each package is a lot. Review Source BH Bruce H. Owner Food & Beverages Used the software for: 6-12 months ### "The support is good. It is not very user friendly at first." August 22, 2017 5.0 It keeps track of my catering orders and I like that it sends out cards to customers. Pros I like that it keeps track of orders, past orders, customers. The customer service is good but you have to schedule an appointment to talk to someone if you have an issue Cons It can be a little intimidating to learn all the functions of the program. If you have a quick question about something you have to make an appointment to talk with someone. But I could be wrong because I don't know all the functions of the program. Review Source VR Verified Reviewer Program Coordinator Used the software for: 6-12 months ### "Everything I need, but needs some improvement." April 3, 2018 4.0 Pros I love the ease of use. Everything you'd need is there and easy to navigate around and contact anyone with a click of a button. Cons The system itself is great, but there is room for improvement with several features (quotes, emailing, etc.) Review Source IR Ingrid R. Catering Director Used the software for: 2+ years ### "Super easy to use, customer support is quick to respond" October 30, 2017 5.0 Increased our delivery/self service catering order....a HUGE plus! Pros Allows us to create quotes while the customer is on the phone. The simplicity of the entire software! Review Source SN Stephanie N. cater person Restaurants Used the software for: 2+ years ### "Catering personnel" December 3, 2017 5.0 Pros ease of use, easy to understand all ports of access, thorough options, very proficient, no complaints Review Source DH Dacia H. Catering Manager Used the software for: 6-12 months ### "Being new to catering, it helped me to navigate very easily!" August 22, 2017 5.0 Makes my job easier Pros I like that I can access it anywhere....ipad, iPhone, laptop. Since I am traveling and around the town a lot, it helps to not need to do work only on one computer. Cons I wish you could do searches a lot easier when looking at past invoices. Sometimes it is difficult because you have to open each order to find certain information. Review Source aC abraham C. Catering specialist Restaurants Used the software for: 6-12 months ### "owesem" August 26, 2019 5.0 Pros it's quick and easy to input orders into the system Cons it glitches with addresses doesn't auto-complete certain city names Review Source VD Vincent D. MGR Restaurants Used the software for: 6-12 months ### "Restaurant Catering System Review" September 2, 2018 4.0 communication Pros It looks professional and stores guest data Cons Its not easy just to put in a quick order. Too much info needed. Review Source Response from Restaurant & Catering Systems September 4, 2018 Vince - a lot of the fields in the order entry screen can be hidden and/or aren't necessary. I would get with your Admin to discuss. And of course our support team is happy to help. Thanks! Michael GM Gage M. General Manager Restaurants Used the software for: 6-12 months ### "Overall works well enough to get the job done" March 27, 2018 5.0 Pros I like that emails are sent out with notifications of orders so that no orders are missed, as well as the production reports Cons I would like to integrate this into our pos system instead of having to manually enter orders and compare totals Review Source KT Kristen T. Director of Catering Restaurants Used the software for: Less than 6 months ### "Titos" September 30, 2019 5.0 Excellent Customer Service Pros Easy to use. Seamless. Driver app. Can update easily. Cons setting it up. limiting on the design of the home page. crm needs to be able to sort lists. Review Source Response from Restaurant & Catering Systems October 6, 2019 Thanks for your review Kristen! You can segment all contacts into groups and pull those up. Click column headings in CRM to sort by that field. Please contact our support if my instructions don't make sense. Thanks! JG Jim G. manager Food & Beverages Used the software for: 6-12 months ### "CaterZen" August 13, 2018 4.0 Pros I love that it holds all catering orders in a central location. Cons I am still learning the software. I haven't found a way to place a catering just to check and then be able to delete it. Review Source WB Wendy B. General Manager Food & Beverages Used the software for: Less than 6 months ### "A good fit for us!" September 27, 2018 5.0 Our previous software was not on the cloud. We are now able to access our software easily from any location with any device. The crm will enable us to easily reach out to potential clients with specific marketing opportunities. Pros Easy to customize to our needs. Support is amazing with articles to review on our own as well as quick responses to questions I may have. The set-up/training team was not pushy, but yet made sure they walked us through all the options available to us. Cons No cons at this point. Learning curve has not been overwhelming. Review Source KL KIMBERLY L. Office Manager Food & Beverages Used the software for: 6-12 months ### "RCS Review" August 15, 2018 5.0 Great customer support. Pros I think it is easy to use, and customers do not have to call in there orders. Cons My customers say they have a hard time using it. Review Source rA rae A. rm Restaurants Used the software for: 6-12 months ### "caterzen review" August 3, 2018 4.0 Pros I like that it compiles all of the catering orders we have into one easy to find calendar Cons I don't like how glitchy it can be at times. Review Source JY Jung-Hoon Y. General Manager Used the software for: 1-2 years ### "I've not had an issue, since starting to use over 14 months ago." April 24, 2018 5.0 Pros It's streamlined, fairly dummy proofed and best of all, it all works for my restaurant! Each drop down menu speaks for itself. Producing massive amounts of catering, back-to-back-to-back is really simple. Cons None really to date. I've figured out most of all, if ANY issues that I've come across at the time. Review Source CH Courtney H. Founder/Owner Used the software for: Less than 6 months ### "Easy to navigate and intuitive GUI." January 17, 2018 4.0 Pros The software program is neatly organized. It keeps my data centralized which keeps me from having to search various systems for contact data. The system is rich yet still has ease of use. Cons RCS is fine but the Profit point is severely old and outdated. While the concepts and ideas are still valid, the graphics and design need to be updated. Review Source Response from Restaurant & Catering Systems January 19, 2018 Courtney - thanks for the great reviews of our software! RestaurantProfitPoint.com was developed years ago, when I was solely focused on coaching and consulting. It is a value-added service we include in our Market Pro Plus system to help our clients sell more catering. We tend to look at it as a look at the "classics" or the oldies but goodies. As you said, and I agree...excellent still useful content, but needs updating. It is a great place to mine ideas. Thanks for being a client! Michael Similar Products Featured