Wistia

Wistia

4.5 / 5 50 reviews

Who Uses This Software?

Marketing professionals who want to use video to interact with prospects, leads, clients and general website traffic.


Average Ratings

50 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Check out wistia.com/pricing for all the pricing details.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Wistia
  • www.wistia.com
  • Founded 2006
  • United States

About Wistia

Wistia is a video platform built to help businesses communicate creatively. With intuitive and powerful products ranging from world-class video hosting to Soapbox a simple video creation tool Wistia reduces the barriers to better business communication. Using Wistia, teams including marketing, sales, support, and HR can produce, manage, share, and measure beautiful videos that create stronger, more human connections. Over 300,000 businesses trust Wistia with their video needs. Try it for free.


Wistia Features

  • Analytics
  • Brand Overlay
  • Bulk Uploading
  • Closed Captions
  • Mobile Screen Support
  • Privacy Options
  • Social Sharing
  • Video Looping
  • Video Streaming

Wistia Reviews Recently Reviewed!

Awesome welcome to the product and so far so good!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: We currently use the free version of the software. I got an awesome welcome from a customer success manager or account executive who was very enthusiastic about helping us grow with Wistia. The software itself allows you to use a practice project when you are getting started. I look forward to seeing more analytics as we work with the product.

Overall: Everything seems very easy so far. There are many options, so I could see there being a little learning curve, but I think it is just the right amount so you can make your video effective in your own way.

Great for video hosting!

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We post our webinar archives on wistia and we are able to get a link to embed our videos elsewhere if needed, in emails, social media, etc. It is great to see the # of views.

Cons: I wish we were able to see who viewed the video, where the viewer cam from, etc. It would be helpful to see that coming from the Marketing side of things!

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Wistia Has Helped Our Business Manage Hundreds Of Videos Inside An Intuitive Platform

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Wistia lets you manage hundreds of videos with customizable features like video border color, gating content at the end of the video, and much more!

Cons: Some of the features like the gated content are only available on more expensive packages whereas they were complimentary when we first became customers.

Overall: Wistia lets our business manage videos and customize features to fit the aesthetic of each specific video.

If you can afford it, A+

Nov 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: YouTube looks amateurish and has terrible stats. So that's out. Out of the available alternatives, Wistia, Vimeo, and self-hosted video rank highest. Vimeo for Business and Wistia are comparable, but Wistia is cleaner, has a better user interface, and, most importantly, claims to do much better at SEO. So if the price tag isn't a problem, go with Wistia. If not, check out Vimeo for Business or Vimeo Pro.

Cons: It's rather expensive for small businesses.
For people new to video, their newsletters are incredibly misleading. They love to post about how video doesn't have to be of a high quality, how you can use your webcam for things, etc. Some of their blog posts are great, but do please keep in mind that their business model is to get companies to upload as many videos as possible for any reason at all.

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I LOVE Wistia! It is the best tool for hosting videos.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: We use Wistia to host any recorded meetings, webinars, or trainings, and then we take those videos and post them to our Hubspot landing pages. It is super easy to take our Wistia-hosted videos where ever we need them!

Cons: I wish I could control the default image that shows when a video is paused or not yet playing. I also wish it would track who watched your video somehow.

Video Hosting made Simple

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Wistia is so easy to set up and get started on that you can do everything in one day. Once you upload content, you can easily customise and share with the great interface!

Cons: There are a lack of features, so even though you can add buttons, links and see views, you can't really delve into the more advanced features, because there are none.

A great way to host our videos.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's easy to use and looks good. I like that you can add in chapters to guide users through the video. I also find the customizability of every aspect of the experience really useful.

Overall: Easy to use, sleek design.

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Wistia is great for embedding video on your site and the stats are excellent

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you want to embed videos on your site so that they blend in wiht your brand/web experience, Wistia is a top choice. And if you want details on usage / viewing stats Wistia is also top notch. We use Wistia for our company videos and also for client work for eLearning projects. It is easy to segregate videos by project so organizing videos is easy. And videos always look great on our website. The viewing stats are also excellent. We know which videos get watched the most but also when during videos people stop watching and what viewer engagement is. This is helping for us deciding how to improve our videos.

Cons: Wistia videos don't share well on social channels. I would not pick Wistia if your main goal is to share on social...use YouTube for that.

Overall: All of our company videos are stored and organized on Wistia and embedded on our website. This includes webinar recordings. Biggest benefit for us is a branded video experience on our website without distractions of other brand logos on the video player. I would give Wistia a higher rating if videos shared better on social channels.

Wistia is top notch in every aspect!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: They are true video marketers, and the software they have created has awesome tech. The API's and SDK's work very well and are easy to use.

Cons: Pricing changes were unexpected, but understandable for a startup. Very occasionally videos uploaded do not transcode correctly which cause customer issues.

Overall: Fantastic video hosting and transcoding service.

I use Wistia to host all over our company videos - super easy to use and share.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love the ability to easily upload, share, and keep track of views. In addition, when we want to add captions to optimize for Facebook they have a service that costs a little to automatically add them. Also very easy to add a cover image for the video.

Cons: I don't have too much to share about what I dislike. If you have multiple user roles and can be cumbersome to assign manager roles vs. viewer roles. Only the "account owner" can do that and that person might not always be assesible.

Love creating video with Wistia

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Just the best video software and platform, makes it easy to see the analytical aspects necessary to improve videos.

Cons: I wish that I could have the Wistia video people just do everything for us (e.g., filming and creating videos for us), so no cons.

Great product. Use it in our marketing department to house videos.

Sep 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy for me and my team to use. Really like it. Let's us store a lot of videos in one place. Like that you can link to the.

Easy to Use. Could include more marketing capabilities.

Sep 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use. Customization tool edits quickly. Playlists and embedding work well. The ability to move videos around is helpful.

Cons: Limited storage. No GMail embedding (would love to have this). Price is a little high for the amount of storage you receive. It was a little difficult to know to move videos around at first, could have been a little more clear on certain aspects of that experience.

Overall: Videos can be private and all in one place. Easy to edit videos and embed on our blog. We enjoy using Wistia on our marketing team!

The best video hosting software

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I just love the amount of details it provides about the video plays - number of times a video played, location of the visitor who viewed the video, date and time of the video played, percentage of the video watched, overall engagement rate, Call To Actions made like clicks etc.

I use all this information to tweak current videos and create new videos for better engagement and conversion. I also use this information to see what videos are more effective and accordingly promote them more.

Finally, Wistia also helps me with email campaigns where I send a video in my email and then check if the prospects have opened the video, watched the video full/partial etc. Based on this, I send custom follow-up messages.

Overall: Lot of benefits - helps me decide create topics for new videos. Also helps me make decisions on what videos to promote and what not to.

I also get to know if the video is lengthy or not, based on engagement rate.

We use Wista to gather fresh new leads

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love how you can gate video content behind an email address. I also like that it gives you way more details about leads than the likes of YouTube.

Cons: I don't like how you have to pay for integration. It makes it hard to tell how it will integrate with other software before we pony up money for it.

I love Wistia! They have a great interface that's easy to use.

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The interface for sure. It's super easy to navigate, and I have no issues asking someone else to upload something. Its intuitive interface makes it simple for anyone to hop in and get going.

Cons: Their pricing structure changed. We grandfathered in, but we didn't necessarily keep what we'd originally signed on with. Now we deal with video limits and charges for each extra video.

Wistia makes optimizing for conversion with video easier than any other solution I know of.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
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Pros: I love its integration with our CRM, its turnstile forms, and its video customization options. It offers a complete marketing-ready interface and, I believe, promotes a better user experience than other solutions.

Cons: I wish I had some negative feedback here to make my review more balanced, but I really don't. They used to have some issues with latency when customizing videos, but that's be resolved for my use case for months and months now.

Overall: Provided a better-looking and more user friendly interface for the user side. Tons of controls and customization options that marketers will love. It's integrations also work very well for us, including its integration with Hubspot.

Easy to Learn, Easy to Integrate with Hubspot

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: My videos look so much better embedded on my website than they did with YouTube or Vimeo. It's super easy to create playlists, and I love that you can customize the appearance of the videos and the playlists. It's easy to embed different sizes and styles - which makes my website look much cleaner.

Cons: My only complaint is about its integration with Hubspot, which requires Hubspot Enterprise in order to be fully effective. I can still embed easily and include videos in my emails, but can't trigger workflows based on video activity, which wasn't made clear prior to upgrading Wistia. So, not really a Wistia issue, but I wish they'd get on Hubspot to fix that!

How can you not love Wistia?

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: - Fantastic video player.
- It's incredibly easy to setup a new video and add/remove whichever features you want.
- Great selection of resources for shooting your own videos.
- And the company is just fantastic. Lots of energy, fun, and smiles.

Overall: Wistia not only provides an amazing product, they are an amazing company. In addition to their fantastic video player with analytics, they provide a wide array of educational content for shooting your own videos.

If you've ever wondered if your visitors watched all of your video or what parts they found interesting, you've got to check out Wistia. They have an awesome free plan, so there's no barrier to trying things out.

Very Simple to use

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Free and Easy

Overall: I upload created videos and Wistia is extremely easy to learn. And if you only need to do few, it is free.

Why not go with Youtube?

Dec 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: It has always been tough for me to pull the trigger on a video hosting service when Youtube makes it so darn easy, but the company I currently work with already had Wistia when I showed up. So, I have gotten used to it and I have to say it is easy to use and has been extremely reliable thus far. Some of my favorite features have been that I don't have to worry about videos being private or public, like on Youtube. On Wistia, your videos are always safely stored until you decide to directly share the link or embed code to another site. This is incredibly important if your company is concerned about proprietary info getting leaked. I have also loved the stats I get from people watching our videos. It helps me understand which items are popular so that I can understand what my audience wants. Overall, I'm still not convinced that you can't get all of these features with Youtube, but Wistia is great at what it does.

Wistia - To Video or Not To Video?

Nov 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Easy to crop down videos

Cons: Needs to have more editing to make it look better. Take my so-so video and make it awesome with graphics and graphic packages..etc.

Overall: I like the idea of video. But I'm not sure that setting up my own "video" gig with lighting and the tripod and my iphone is at the quality that I want it to be "yet". I think there needs to be a bit more editing tools inside Wistia to make it stand a part from say..youtube. I mean, I take videos with my ipad and upload them into YouTube..and they seem to be about the same quality. Just need a little more "magic" to want to pay for a service at this time.

Happy with Wistia and looking forward to their future upgrades too!

Nov 22, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We use Wistia to embed finished videos onto our website along with sharing video and audio projects in process. The control and analytics are so much better than what you'll get with YouTube. Plus it integrates easily with our online marketing software.

Inventive video hosting platform

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Wistia with integration to HubSpot. I like that we can see the heatmap of the video views in HubSpot.

Great for video feedback

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Our video partner uses wistia to send us video clips and i love that you can leave comments on the exact timeframe you are taking about. I wish it would organize the comments by time in the video, because I often watch it a few times and leave comments as I go, so they are out of order.

Best video marketing product!

Nov 11, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use wistia for all of our marketing videos on ALL of our client websites and marketing materials.

The coolest product ever for video!

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Wista for over two years! The company offers the best way to customize your video player for your brand and users. I recommend anyone who ever wants to use video for their company to use this to track their users is awesome!

Always iterating

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Great tool which is constantly evolving. Great trial exeperience and the best video mobile functionality I've worked with.

Wistia just makes video easier.

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Easy, organized, SEO friendly, Trackable

Cons: Video organization and seo setup can be confusing

Overall: We're loving Wistia because the video players are sharp looking and easily customizable with color, buttons, etc. Whether I'm putting a video on a page highly trafficked on mobile and need a smaller play button, on a blog post where the color blue goes with the theme, or on a product page where I need the display frame to be just as gorgeous as our photo set, Wistia makes it easy.

Greatest Video Streaming Service Around!!!

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use Wistia. Daily. W has the best analytics for video that I've come across. Wistia has a very smooth and easy to use website. The customizable options are great when delivering videos to clients. I love seeing what parts of the videos are being rewatched and where they are being viewed from. The comments and feedback are also strong features and something that we use internally and with customers

Great potential, but the product is lacking in power

Nov 09, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: Wistia is a cheap and effective tool for your videos. They make it easy to manage your video library and restrict access. They finally updated their single video player to html5 which is nice but their embedded playlist you still have to hack in order for a semi-responsive solution. Biggest headache to deal with!

"watch" your leads come in

Nov 09, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Thy are easdy

Overall: Wistia offers a very clean interface for uploading videos for your business. They have your business in mind and driving leads through your funnel. YouTube and Vimeo don't have that same mindset.

Wistia is easy-to-use

Nov 09, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: My experience with Wistia has been great. My only reservation with recommending to others is that I think the notifications could be better. Email notifications and reports would make the data gathered more useful to our sales team.

Wistia, for easy upload and custom branding

Nov 08, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Wistia is easy to use and let's you brand in your business colors. Cool overlay embed display for your website. Integrates beautifully with HubSpot.

Excellent hosting service. Not 100% compatible with every 3rd Party. But close enough :)

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Lots of features, powerful data analytics, very easy to use, lots of customization, good admin panel with multiple user roles.

Cons: Some third party implementation isn't quite there yet (random third party WordPress plugins), but that isn't entirely Wistia's fault, but still a con. They also seem to have a good amount of data down time. No data is lost, but once or twice a week it gets a little backlogged. Still, not a huge issue and it's fixed within 24 hours.

Overall: We've had Wistia for over a year and I'm very satisfied with the product. While you don't necessarily gain the organic traffic you might get from YouTube, the analytics you get from videos embedded on your site are perfect. The CRM implementation with HubSpot is excellent and it's an all around great product/service.

Videos - for everything

Oct 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We leverage this video platform to send personalized shorts in emails to replace text. Seems to be working well and our users enjoy the change up. So get social and personal with some short videos to engage your audience.

The Best Platform for Your Video, Period.

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use.

Overall: Wistia has stood out from it's competitors from the very beginning in their care and attention of us as a customer. They are friend;y people who are a blast to work with and their product really delivers. Use Wistia to gain incredible insight into your video data and fulfill your wildest video marketing dreams.

The Best Platform for Your Video, Period.

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Wistia has stood out from it's competitors from the very beginning in their care and attention of us as a customer. They are friend;y people who are a blast to work with and their product really delivers. Use Wistia to gain incredible insight into your video data and fulfill your wildest video marketing dreams.

Be a professional, use professional tools

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If you are creating great video content, why not leverage those videos to their greatest potential. Wistia has a full set of professional features to take your videos to the next level. Marketing integrates naturally into the wistia infrastructure.

Pros: -user friendly -reporting features are easy to understand -integrates with Hubspot and other marketing platforms -optimized fast streaming -ability to email gate videos or add CTA's to the end

Cons: -sometimes so many features that it is hard to use it to fullest potential -can be expensive for the casual user with lots of videos

Finally! A great alternative to YouTube and Vimeo for Videos

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The nice thing about Wistia is that it allows you to track which of your videos are actually seen, which parts of viewed (or skipped, or rewatched), and by whom (or at least by which IP locations). The statistical part means that you can use this tracking to make better videos that have a higher engagement or a better conversion ratio. Another great thing that I like, which I do not get with the Vimeo Pro account, and which is also not possible on YouTube, is the ability to have a turnstile embedded within the video. This allows you to collect somebody's contact info partway through the video to watch the rest. You can also embed nice looking calls-to-action within the video itself, which is helpful for doing any sort of Marketing Automation. All in all, it's a great service, especially for small business owners. The cost is affordable, and the value you gain is quite high.

Pros: Stats, stats and more stats! Able to have a Turnstile (to request a viewer's contact info) Can create a Call to Action Easy to Embed in a Website Affordable Lots of areas to customize

Cons: Cannot really think of any cons. It would be great if it were more seamlessly integrated into GetDrip. Another thing that I see with my ScreenFlow (screen capture software for Mac), is that I can click "Publish To" and send the rendered video directly to YouTube and Vimeo. It'd save me time if I could also publish directly to Wistia.

Great Service. Great Company.

Jan 25, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: -Easy to use
-Fast video transcoding and processing
-Handles multiple video codecs
-Rich Analytics & Tracking
-Public and private sharing of projects
-Fast turnaround for video transcription
-Excellent support and customer service

Cons: -Trouble transcoding Apple Pro Res HQ codec.

Overall: We have been using Wistia for over 3 years now and I can't imagine using another service to allow clients to review and share our work.

Wistia Rocks!

Jan 24, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We went through many, many video platforms in the years before we began using Wistia. Now we've been using Wistia for almost a year, and we're not looking back.

Wistia is more of a Project Manager than a mere Video Platform, and this is the greatest overall benefit we've realized. The ability to manage our clients as well as our videos is an indispensable feature provided by Wistia.

Cons: Not many - but in the interest of balance, we'd love to have Watermarks/Bugs - need this.

Projects listed alphabetically, especially when searching - we have over 100 clients in Wistia - would love to see them sorted alpha instead of by date added.

Different email addresses for different projects for ticketing. IE - project clients go to one ticketing board (for us), webcasting clients go to another email address, and thus board for us.

As you can see - NOT ONE Con for core usage. We LOVE Wistia!

Overall: Wistia offers our company all the necessary features the other platforms couldn't deliver on, and goes beyond our expectations for a video hosting solution.

Wistia plays a major role in the everyday operations of our business. We've worked directly with Viddler, Kaltura, Ooyala and one of our major clients uses Brightcove. None of these Platforms compare in terms of functionality, API, and overall ease of use.

Wistia Rocks

Jan 24, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: High quality, branded video. Amazing features: social widgets, calls to action, search optimized. Above all, Wistia's analytics are superior--heatmaps provide incredible data on viewer engagement and have had a huge impact on our video production.

Cons: I can't really think of any.

Overall: If you're looking for a hosted video solution, Wistia is a great service, great company, and great SaaS platform.

If YouTube and Vimeo could only be this good...

Jan 24, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Wistia provides an incredibly powerful and flexible way for entrepreneurs and businesses to manage, distribute, and monetize their video content.

Unlike YouTube and Vimeo, the key differentiator is the fact that you have absolute control over the location where you content can be accessed, embedded, or downloaded. Likewise, you have complete control over the look and feel of your embed design, popups, video galleries, SEO, heatmaps, and much much more.

The customer service and creativity at this company is also a HUGE selling point. I challenge anyone to actually reach someone at Youtube (HA!) or Vimeo by phone (not likely... even though they are a "small" company). With Wistia, you can actually PHONE them if or when you have an idea, a problem, or a need for further help.

Within five minutes of using their free trial, we knew at LabSecrets.com that we had found a real PARTNER in Wistia... and we've never looked-back since!

Cons: None that I have found yet.

Overall: I cannot imagine a more perfect solution for anyone who needs a video management system for content that needs to be kept private or behind a paywall. Even if that is not a requirement, the extensive tools, superb mobile capability of their native management system, and great customer service make Wistia a "dream".

Wistia = AWESOMENESS!!!!

Jan 24, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy of Use
Beautiful User Interface
Powerful Features
Extremely Knowledgeable Team

Cons: NONE - the system is ID-10-T proof!

Overall: I have tested over 60 video solutions before I settled on Wistia. I have tested another 20 since... NOTHING EVEN COMES CLOSE TO WHAT WISTIA HAS DEVELOPED!!!!

Mar 31, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Feb 10, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Dec 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Sep 09, 2015
4/5
Overall